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µ µ : 312969-152 2003 Áõôüò ï ïäçãüò ðáñý åé ñþóéìåò óõìâïõëýò êáé ëýóåéò ãéá ôçí áíôéìåôþðéóç ðñïâëçìüôùí óôá ðáñáðüíù ðñïúüíôá êáèþò êáé åñìçíåßåò ãéá ðéèáíü ðñïâëþìáôá õëéêïý êáé ëïãéóìéêïý.

Å : 2003 Hewlett-Packard Company 2003 Hewlett-Packard Development Company, L.P. Ïé ïíïìáóßåò HP, Hewlett Packard êáé ôï ëïãüôõðï Hewlett-Packard åßíáé åìðïñéêü óþìáôá ôçò Hewlett-Packard Company óôéò Ç.Ð.Á. Þ/êáé óå Üëëåò þñåò. Ç ïíïìáóßá Compaq êáé ôï ëïãüôõðï Compaq åßíáé åìðïñéêü óþìáôá ôçò Hewlett-Packard Development Company, L.P óôéò Ç.Ð.Á Þ/êáé óå Üëëåò þñåò. Ïé ïíïìáóßåò Microsoft, MS-DOS êáé Windows åßíáé åìðïñéêü óþìáôá ôçò Microsoft Corporation óôéò ÇÐÁ êáé óå Üëëåò þñåò. Ïé ïíïìáóßåò üëùí ôùí Üëëùí ðñïúüíôùí ðïõ áíáöýñïíôáé óôï ðáñüí åíäý åôáé íá áðïôåëïýí åìðïñéêü óþìáôá ôùí áíôßóôïé ùí åôáéñåéþí ôïõò. Ç Hewlett-Packard Company äå öýñåé êáìßá åõèýíç ó åôéêü ìå ôå íéêü ëüèç, ëüèç óýíôáîçò Þ ðáñáëåßøåéò ðïõ ðåñéý ïíôáé óôï ðáñüí, êáèþò êáé óõìðôùìáôéêýò Þ ðáñåðüìåíåò æçìéýò ðïõ áöïñïýí óôçí ðáñï Þ, óôçí áðüäïóç Þ óôç ñþóç áõôïý ôïõ õëéêïý. Ïé ðëçñïöïñßåò ðïõ ðåñéëáìâüíïíôáé óôï ðáñüí Ýããñáöï ðáñý ïíôáé "ùò Ý ïõí", ùñßò êáíåíüò åßäïõò åããýçóç, óõìðåñéëáìâáíïìýíùí ìåôáîý Üëëùí ôùí óéùðçñþí åããõþóåùí åìðïñåõóéìüôçôáò êáé êáôáëëçëüôçôáò ãéá óõãêåêñéìýíï óêïðü êáé õðüêåéíôáé óå áëëáãýò ùñßò ðñïåéäïðïßçóç. Ïé åããõþóåéò ãéá ôá ðñïúüíôá ôçò HP áíáöýñïíôáé óôéò ñçôýò äçëþóåéò ðåñéïñéóìýíçò åããýçóçò ðïõ óõíïäåýïõí áõôü ôá ðñïúüíôá. Ôßðïôá áðü üóá áíáöýñïíôáé óôï ðáñüí Ýããñáöï äåí ðñýðåé íá èåùñçèåß üôé áðïôåëåß ðñüóèåôç åããýçóç. Áõôü ôï Ýããñáöï ðåñéý åé áðïêëåéóôéêýò ðëçñïöïñßåò ðïõ ðñïóôáôåýïíôáé áðü ðíåõìáôéêü äéêáéþìáôá. ÊáíÝíá ìýñïò áõôïý ôïõ åããñüöïõ äåí åðéôñýðåôáé íá öùôïôõðçèåß, íá áíáðáñá èåß Þ íá ìåôáöñáóôåß óå Üëëç ãëþóóá ùñßò ôçí ðñïçãïýìåíç ãñáðôþ óõíáßíåóç ôçò Hewlett-Packard Company. µ µ µµ µ µ µ µ µ. Ä : µ µ µµ µ µ µ µ µ. µ µ ( 2003) : 312969-152

µ 1 Diagnostics for Windows.............................................. 1 1 Åíôïðéóìüò ôïõ âïçèçôéêïý ðñïãñüììáôïò Diagnostics for Windows......................................... 1 2 ÅãêáôÜóôáóç ôïõ âïçèçôéêïý ðñïãñüììáôïò Diagnostics for Windows......................................... 1 3 ñþóç êáôçãïñéþí óôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows......................................... 1 5 ÅêôÝëåóç äéáãíùóôéêþí åëýã ùí ìå ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows......................................... 1 9 Configuration Record................................................ 1 13 EåãêáôÜóôáóç ôïõ âïçèçôéêïý ðñïãñüììáôïò Configuration Record..... 1 14 ÅêôÝëåóç ôïõ Configuration Record.............................. 1 14 Remote Diagnostics Enabling Agent.................................... 1 16 ÅãêáôÜóôáóç Þ áíáâüèìéóç ôïõ Remote Diagnostics Enabling Agent............................... 1 17 ÅêôÝëåóç ôïõ Remote Diagnostics Enabling Agent.................... 1 18 Ðñïóôáóßá ôïõ ëïãéóìéêïý.......................................... 1 18 ÅðáíáöïñÜ ôïõ ëïãéóìéêïý.......................................... 1 18 2 µ µ ÁóöÜëåéá êáé Üíåóç................................................. 2 1 Ðñéí áðü ôçí åðéêïéíùíßá ìå ôï ôìþìá ôå íéêþò õðïóôþñéîçò............. 2 2 ñþóéìåò ÓõìâïõëÝò................................................. 2 3 Åðßëõóç ãåíéêþí ðñïâëçìüôùí........................................ 2 6 Åðßëõóç ðñïâëçìüôùí ôñïöïäïóßáò.................................. 2 10 Åðßëõóç ðñïâëçìüôùí äéóêýôáò...................................... 2 13 Åðßëõóç ðñïâëçìüôùí óêëçñïý äßóêïõ............................... 2 17 µ µ www.hp.com iii

µ Åðßëõóç ðñïâëçìüôùí ïèüíçò....................................... 2 20 Åðßëõóç ðñïâëçìüôùí Þ ïõ......................................... 2 25 Åðßëõóç ÐñïâëçìÜôùí ÅêôõðùôÞ.................................... 2 30 Åðßëõóç ðñïâëçìüôùí ðëçêôñïëïãßïõ êáé ðïíôéêéïý................... 2 32 Åðßëõóç ðñïâëçìüôùí åãêáôüóôáóçò õëéêïý.......................... 2 35 Åðßëõóç ðñïâëçìüôùí äéêôýïõ....................................... 2 38 Åðßëõóç ðñïâëçìüôùí ìíþìçò....................................... 2 42 Åðßëõóç ðñïâëçìüôùí åðåîåñãáóôþ.................................. 2 44 Åðßëõóç ðñïâëçìüôùí óôï CD-ROM êáé ôï DVD....................... 2 45 Åðßëõóç ðñïâëçìüôùí DiskOnKey.................................... 2 47 Åðßëõóç ðñïâëçìüôùí ðñüóâáóçò óôï Internet......................... 2 47 Åðßëõóç ðñïâëçìüôùí ëïãéóìéêïý................................... 2 52 Åðéêïéíùíßá ìå ôçí Õðçñåóßá åîõðçñýôçóçò ðåëáôþí................... 2 53 A µ µ POST Áñéèìçôéêïß êùäéêïß êáé ìçíýìáôá êåéìýíïõ ôçò ëåéôïõñãßáò POST....... A 3 ÖùôåéíÝò åíäåßîåéò äéáãíùóôéêïý åëýã ïõ POST ðñüóïøçò êáé ç çôéêü óþìáôá................................................... A 16 B C CMOS ÅðáíáôïðïèÝôçóç ôïõ âñá õêõêëùôþñá êùäéêïý....................... B 2 ÄéáãñáöÞ êáé åðáíáöïñü ôïõ CMOS................................... B 3 ñþóç ôïõ êïõìðéïý CMOS....................................... B 4 ñþóç ôïõ âïçèçôéêïý ðñïãñüììáôïò Computer Setup ãéá ôçí åðáíáöïñü ôïõ CMOS............................................ B 6 µ µ (DPS) Ðñüóâáóç óôï DPS ìýóù ôïõ Diagnostics for Windows.................. C 2 Ðñüóâáóç óôï DPS ìýóù ôïõ âïçèçôéêïý ðñïãñüììáôïò Computer Setup.................................................... C 3 D µ / Microsoft Windows 2000.............................................. D 1 Microsoft Windows XP................................................ D 2 iv www.hp.com µ µ

1 Diagnostics for Windows Ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows (DFW) åðéôñýðåé ôçí ðñïâïëþ ðëçñïöïñéþí ó åôéêü ìå ôç äéáìüñöùóç ôïõ õëéêïý êáé ôïõ ëïãéóìéêïý ôïõ õðïëïãéóôþ êáôü ôçí åêôýëåóç ôùí Microsoft Windows (Microsoft Windows 2000 êáé Microsoft Windows XP). Åðßóçò, åðéôñýðåé ôçí ðñáãìáôïðïßçóç åëýã ùí ôïõ õëéêïý êáé ôïõ ëïãéóìéêïý ôùí õðïóõóôçìüôùí ôïõ õðïëïãéóôþ. ÊáôÜ ôçí åêêßíçóç ôïõ âïçèçôéêïý ðñïãñüììáôïò Diagnostics for Windows, åìöáíßæåôáé ç ïèüíç Overview ( Åðéóêüðçóç ), óôçí ïðïßá áðåéêïíßæåôáé ç ôñý ïõóá äéáìüñöùóç ôïõ õðïëïãéóôþ. Áðü ôçí ïèüíç Overview Ý åôå ðñüóâáóç óå áñêåôýò êáôçãïñßåò ðëçñïöïñéþí ó åôéêü ìå ôïí õðïëïãéóôþ êáé ôçí êáñôýëá Test ( ëåã ïò). Ïé ðëçñïöïñßåò óå êüèå ïèüíç ôïõ âïçèçôéêïý ðñïãñüììáôïò ìðïñïýí íá áðïèçêåõôïýí óå áñ åßï Þ íá åêôõðùèïýí. Ãéá íá åëýãîåôå üëá ôá õðïóõóôþìáôá, ðñýðåé íá óõíäåèåßôå ùò äéá åéñéóôþò. ÅÜí äåí óõíäåèåßôå ùò äéá åéñéóôþò, äåí èá ìðïñåßôå íá åëýãîåôå ïñéóìýíá õðïóõóôþìáôá. Ç áäõíáìßá åêôýëåóçò åëýã ïõ óå êüðïéï õðïóýóôçìá åðéóçìáßíåôáé ìå Ýíá ìþíõìá óöüëìáôïò êüôù áðü ôï üíïìá ôïõ õðïóõóôþìáôïò óôï ðáñüèõñï Test Þ ìå ôçí åìöüíéóç óêéáóìýíùí ðëáéóßùí åëýã ïõ, ôá ïðïßá äåí ìðïñåßôå íá åðéëýîåôå. µ µ www.hp.com 1 1

ñçóéìïðïéþóôå ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows óôéò ðáñáêüôù ðåñéðôþóåéò, ãéá íá: Êáèïñßóåôå åüí üëåò ïé óõóêåõýò ðïõ Ý ïõí ôïðïèåôçèåß óôïí õðïëïãéóôþ áíáãíùñßæïíôáé áðü ôï óýóôçìá êáé ëåéôïõñãïýí êáíïíéêü. Ç åêôýëåóç åëýã ùí åßíáé ðñïáéñåôéêþ áëëü óõíéóôüôáé ìåôü ôçí åãêáôüóôáóç Þ ôç óýíäåóç ìéáò êáéíïýñéáò óõóêåõþò. Ïé óõóêåõýò ôñßôùí êáôáóêåõáóôþí ðïõ äåí õðïóôçñßæïíôáé áðü ôçí HP åíäý åôáé íá ìçí åíôïðéóôïýí. Áðïèçêåýóåôå, íá åêôõðþóåôå, Þ íá åìöáíßóåôå ôéò ðëçñïöïñßåò ðïõ äçìéïõñãïýíôáé áðü ôï âïçèçôéêü ðñüãñáììá. Èá ðñýðåé íá åêôåëýóåôå åëýã ïõò êáé íá Ý åôå ôçí åêôõðùìýíç áíáöïñü äéáèýóéìç ðñéí ôçëåöùíþóåôå óôï ÊÝíôñï õðïóôþñéîçò ðåëáôþí. µ µµ Diagnostics for Windows Ìåñéêïß õðïëïãéóôýò ðáñáäßäïíôáé ìå Þäç öïñôùìýíï, áëëü ü é åãêáôåóôçìýíï, ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows. ÅíäÝ åôáé íá ôï åãêáôáóôþóáôå íùñßôåñá, ìáæß ìå Üëëá âïçèçôéêü ðñïãñüììáôá, Þ íá åãêáôáóôüèçêå áðü Üëëïí ñþóôç. Ãéá íá êáèïñßóåôå Ýíá Ý åé åãêáôáóôáèåß ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows : 1.Ìåôáâåßôå óôç èýóç ôùí åéêïíéäßùí ôùí äéáãíùóôéêþí ðñïãñáììüôùí: Óôá Windows 2000 Professional, åðéëýîôå Start ( íáñîç) > Settings (Ñõèìßóåéò) > Control Panel (Ðßíáêáò ÅëÝã ïõ). Óôá Windows XP Home Þ óôá Windows XP Professional, åðéëýîôå Start ( íáñîç) > Control Panel (Ðßíáêáò ÅëÝã ïõ) > Performance and Maintenance (Åðéäüóåéò êáé óõíôþñçóç). 2.ÊïéôÜîôå ôá åéêïíßäéá ðïõ åìöáíßæïíôáé. 1 2 www.hp.com µ µ

ÅÜí ðåñéëáìâüíïíôáé ôá åéêïíßäéá ôùí Configuration Record êáé Diagnostics for Windows, Ý åé ðñáãìáôïðïéçèåß åãêáôüóôáóç ôïõ âïçèçôéêïý ðñïãñüììáôïò Diagnostics for Windows. ÅÜí äåí ðåñéëáìâüíïíôáé ôá åéêïíßäéá ôùí Configuration Record êáé Diagnostics for Windows, ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows åíäý åôáé íá Ý åé öïñôùèåß áëëü íá ìçí Ý åé åãêáôáóôáèåß. µµ Diagnostics for Windows ÅÜí ôï Diagnostics for Windows äåí åßíáé Þäç öïñôùìýíï, ìðïñåßôå íá ëüâåôå ôï Diagnostics for Windows SoftPaq áðü ôçí ðáñáêüôù ôïðïèåóßá óôï Web: www.hp.com/support Ç ðáñáêüôù ëåéôïõñãßá áðáéôåßôáé ìüíï óôçí ðåñßðôùóç ðïõ ôï ëïãéóìéêü ôïõ ðñïãñüììáôïò äéáãíùóôéêïý åëýã ïõ Ý åé öïñôùèåß óôï óêëçñü äßóêï áëëü äåí Ý åé åãêáôáóôáèåß. 1.Êëåßóôå üëåò ôéò åöáñìïãýò ôùí Windows. 2.ÅãêáôáóôÞóôå ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows : Óôá Windows XP, åðéëýîôå Start ( íáñîç) > åéêïíßäéï Setup Software (ÅãêáôÜóôáóç ëïãéóìéêïý). ÅðéëÝîôå Diagnostics for Windows > êïõìðß Next (Åðüìåíï) êáé, óôç óõíý åéá, áêïëïõèþóôå ôéò ïäçãßåò ôçò ïèüíçò. Óôá Windows 2000, åðéëýîôå ôï åéêïíßäéï Setup Software (ÅãêáôÜóôáóç ëïãéóìéêïý) áðü ôçí åðéöüíåéá åñãáóßáò > Diagnostics for Windows > êïõìðß Next (Åðüìåíï) êáé, óôç óõíý åéá, áêïëïõèþóôå ôéò ïäçãßåò ôçò ïèüíçò. µ µ www.hp.com 1 3

Ôüóï óôá Windows XP üóï êáé óôá Windows 2000, åüí ôï åéêïíßäéï Setup Software ( ÅãêáôÜóôáóç ëïãéóìéêïý ) äåí âñßóêåôáé óôçí åðéöüíåéá åñãáóßáò Þ óôï ìåíïý Start ( íáñîç ), åêôåëýóôå ôï ðñüãñáììá åãêáôüóôáóçò áðü ôïí êáôüëïãï C:\CPQAPPS\DIAGS Þ åðéëýîôå Start ( íáñîç ) > Run ( ÅêôÝëåóç ) êáé ðëçêôñïëïãþóôå ôá ðáñáêüôù óôç ãñáììþ åíôïëþí: C:\CPQAPPS\DIAGS\SETUP. 3.ÊÜíôå êëéê óôï êïõìðß Next (Åðüìåíï) ãéá íá åãêáôáóôþóåôå ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows. 4.ÌåôÜ ôçí ïëïêëþñùóç ôçò åãêáôüóôáóçò ôïõ ðñïãñüììáôïò, åíäý åôáé íá óáò æçôçèåß åðáíåêêßíçóç ôïõ õðïëïãéóôþ Þ íá ãßíåé áõôüìáôç åðáíåêêßíçóç. ÅÜí óáò æçôçèåß åðáíåêêßíçóç, êüíôå êëéê óôï êïõìðß Finish (ÔÝëïò) ãéá íá ðñáãìáôïðïéþóåôå åðáíåêêßíçóç ôïõ õðïëïãéóôþ Þ óôï Cancel ( êõñï) ãéá íá ôåñìáôßóåôå ôï ðñüãñáììá. Ãéá íá ïëïêëçñùèåß ç åãêáôüóôáóç ôïõ Diagnostics for Windows, ðñýðåé íá åðáíåêêéíþóåôå ôïí õðïëïãéóôþ. ÅÜí èýëåôå íá ðñáãìáôïðïéþóåôå áíáâüèìéóç óå õðüñ ïõóá Ýêäïóç ôïõ Diagnostics for Windows, ç ïðïßá åßíáé åãêáôåóôçìýíç óôïí õðïëïãéóôþ, åðéóêåöèåßôå ôç äéåýèõíóç www.hp.com/support ãéá íá åíôïðßóåôå êáé íá öïñôþóåôå ôï ôåëåõôáßï Diagnostics for Windows SoftPaq. 1 4 www.hp.com µ µ

µµ Diagnostics for Windows Ãéá íá ñçóéìïðïéþóåôå ôéò êáôçãïñßåò, áêïëïõèþóôå ôá ðáñáêüôù âþìáôá: 1.ÊÜíôå êëéê óôï Start ( íáñîç)> HP Information Center > Diagnostics for Windows. Ìðïñåßôå åðßóçò íá åðéëýîåôå ôï åéêïíßäéï Diagnostics for Windows ðïõ âñßóêåôáé óôï Control Panel ( Ðßíáêáò ÅëÝã ïõ ). Óôçí ïèüíç åìöáíßæåôáé ìéá åðéóêüðçóç ôïõ õëéêïý êáé ôïõ ëïãéóìéêïý ôïõ õðïëïãéóôþ. Óôá Windows 2000 Professional, åðéëýîôå Start ( íáñîç) > Settings (Ñõèìßóåéò) > Control Panel (Ðßíáêáò ÅëÝã ïõ) êáé, óôç óõíý åéá, åðéëýîôå Diagnostics for Windows. Óôá Windows XP Home êáé óôá Windows XP Professional, åðéëýîôå Start ( íáñîç) > Control Panel (Ðßíáêáò ÅëÝã ïõ) > Performance and Maintenance (Åðéäüóåéò êáé óõíôþñçóç) êáé, óôç óõíý åéá, åðéëýîôå Diagnostics for Windows. 2.Ãéá óõãêåêñéìýíåò ðëçñïöïñßåò ó åôéêü ìå ôï õëéêü êáé ôï ëïãéóìéêü, åðéëýîôå ìéá êáôçãïñßá áðü ôï áíáðôõóóüìåíï ìåíïý Categories (Êáôçãïñßåò) Þ ôï êáôüëëçëï åéêïíßäéï ôçò ãñáììþò åñãáëåßùí. Êáèþò ìåôáêéíåßôå ôï äñïìýá ðüíù áðü ôá åéêïíßäéá ôçò ãñáììþò åñãáëåßùí, ôï üíïìá ôçò êüèå êáôçãïñßáò åìöáíßæåôáé êïíôü óôï äñïìýá. 3.Ãéá íá åìöáíéóôïýí ðéï áíáëõôéêýò ðëçñïöïñßåò óå ìéá åðéëåãìýíç êáôçãïñßá, åðéëýîôå More (ËåðôïìÝñåéåò) óôï ðëáßóéï Information Level (Åðßðåäï ðëçñïöïñéþí) óôçí êüôù áñéóôåñþ ãùíßá ôïõ ðáñáèýñïõ Þ åðéëýîôå Level (Åðßðåäï) óôï åðüíù ìýñïò ôçò ïèüíçò êáé åðéëýîôå More (ËåðôïìÝñåéåò). 4.ÅëÝãîôå, åêôõðþóôå Þ/êáé áðïèçêåýóôå áõôýò ôéò ðëçñïöïñßåò, áí ñåéüæåôáé. µ µ www.hp.com 1 5

Ãéá íá åêôõðþóåôå ôéò ðëçñïöïñßåò, åðéëýîôå File (Áñ åßï) êáé, óôç óõíý åéá, åðéëýîôå Print (Åêôýðùóç). ÅíåñãïðïéÞóôå ìßá áðü ôéò ðáñáêüôù åðéëïãýò: Detailed Report (All Categories) [ÁíáëõôéêÞ áíáöïñü (¼ëåò ïé êáôçãïñßåò)], Summary Report (All Categories) [ÓõíïðôéêÞ áíáöïñü (¼ëåò ïé êáôçãïñßåò)] Þ Current Category (ÔñÝ ïõóá êáôçãïñßá). ÊÜíôå êëéê óôï OK ãéá íá åêôõðùèåß ç áíáöïñü ðïõ åðéëýîáôå. Ãéá íá áðïèçêåýóåôå ôéò ðëçñïöïñßåò, åðéëýîôå File (Áñ åßï) êáé, óôç óõíý åéá, Save As (ÁðïèÞêåõóç ùò). ÅíåñãïðïéÞóôå ìßá áðü ôéò ðáñáêüôù åðéëïãýò: Detailed Report (All Categories) [ÁíáëõôéêÞ áíáöïñü (¼ëåò ïé êáôçãïñßåò)], Summary Report (All Categories) [ÓõíïðôéêÞ áíáöïñü (¼ëåò ïé êáôçãïñßåò)] Þ Current Category (ÔñÝ ïõóá êáôçãïñßá). ÊÜíôå êëéê óôï OK ãéá íá áðïèçêåõôåß ç áíáöïñü ðïõ åðéëýîáôå. 5.Ãéá íá ôåñìáôßóåôå ôï Diagnostics for Windows, ðáôþóôå File (Áñ åßï) êáé, óôç óõíý åéá, Exit ( îïäïò). µµ µ File ( ), Categories ( ), Navigation ( ), Level ( ), Tab ( ), Help ( ) Óôï åðüíù ìýñïò ôçò ïèüíçò Diagnostics for Windows õðüñ åé ç ãñáììþ ôùí ìåíïý ðïõ ðåñéëáìâüíåé Ýîé áíáðôõóóüìåíá ìåíïý: File ( Áñ åßï ) Save As ( ÁðïèÞêåõóç ùò ), Print ( Åêôýðùóç ), Printer Setup ( Ñõèìßóåéò åêôõðùôþ ), Exit ( îïäïò ) Categories ( Êáôçãïñßåò ) Äåßôå ôç ëßóôá êáôçãïñéþí óôçí åíüôçôá ðïõ áêïëïõèåß Navigation ( ÐëïÞãçóç ) Previous Category ( Ðñïçãïýìåíç êáôçãïñßá ) (F5), Next Category ( Åðüìåíç êáôçãïñßá ) (F6) 1 6 www.hp.com µ µ

Level ( Åðßðåäï ) Less ( ùñßò ëåðôïìýñåéåò ) (F7), More ( ËåðôïìÝñåéåò ) (F8) <ãéá ôéò ðëçñïöïñßåò ðïõ åìöáíßæïíôáé óôçí ïèüíç> Tab ( ÊáñôÝëá ) Overview ( Åðéóêüðçóç ), Test ( ëåã ïò ), Status ( ÊáôÜóôáóç ), Log ( Áñ åßï êáôáãñáöþò ), Error ( ÓöÜëìá ) Help ( ÂïÞèåéá ) Contents ( Ðåñéå üìåíá ), How to use Help ( Ðþò íá ñçóéìïðïéþóåôå ôç ÂïÞèåéá ), About ( Ðëçñïöïñßåò ) µµ ÊÜôù áðü ôç ÃñáììÞ ìåíïý, ç ÃñáììÞ åñãáëåßùí ðåñéý åé ìéá óåéñü åéêïíéäßùí ãéá êüèå ìßá áðü ôéò áêüëïõèåò êáôçãïñßåò ðëçñïöïñéþí ó åôéêü ìå ôïí õðïëïãéóôþ: System ( Óýóôçìá ) Ðëçñïöïñßåò ó åôéêü ìå ôçí êüñôá óõóôþìáôïò, ôç ìíþìç ROM, ôçí çìåñïìçíßá êáé ôçí þñá Asset Control ( ëåã ïò ðüñùí ) Ðëçñïöïñßåò ó åôéêü ìå ôçí åôéêýôá ðüñïõ, ôïí áñéèìü óåéñüò ôïõ óõóôþìáôïò êáé ôïí åðåîåñãáóôþ Input Devices ( ÓõóêåõÝò åéóüäïõ ) Ðëçñïöïñßåò ó åôéêü ìå ôï ðëçêôñïëüãéï, ôï ðïíôßêé êáé ôï (ôá) joystick Communication ( Åðéêïéíùíßá ) Ðëçñïöïñßåò ãéá êáèåìßá áðü ôéò èýñåò ôïõ óõóôþìáôïò Storage ( ÁðïèÞêåõóç ) Ðëçñïöïñßåò ãéá êáèåìßá áðü ôéò ìïíüäåò áðïèþêåõóçò ôïõ óõóôþìáôïò Graphics ( ÃñáöéêÜ ) Ðëçñïöïñßåò ãéá ôçí êüñôá ãñáöéêþí ôïõ óõóôþìáôïò Memory ( ÌíÞìç ) Ðëçñïöïñßåò ãéá ôç ìíþìç ôçò êüñôáò óõóôþìáôïò êáé ôç ñþóç ìíþìçò áðü ôá Windows Multimedia ( ÐïëõìÝóá ) Ðëçñïöïñßåò ó åôéêü ìå ôçí áðïèþêåõóç óå ïðôéêü ìýóá (CD, DVD êëð.) êáé ôï óýóôçìá Þ ïõ µ µ www.hp.com 1 7

Windows Ðëçñïöïñßåò ó åôéêü ìå ôá Windows Architecture ( Áñ éôåêôïíéêþ ) Ðëçñïöïñßåò ãéá óõóêåõýò PCI Resources ( Ðüñïé ) Ðëçñïöïñßåò ó åôéêü ìå ôá IRQ, I/O êáé ôïí ðßíáêá äéåõèýíóåùí ìíþìçò. Health ( ÊáôÜóôáóç óõóôþìáôïò ) Ðëçñïöïñßåò ó åôéêü ìå ôç èåñìïêñáóßá ôïõ óõóôþìáôïò êáé ôéò ìïíüäåò óêëçñþí äßóêùí Miscellaneous ( ÄéÜöïñá ) Ðëçñïöïñßåò ãéá ôá CMOS, DMI, BIOS, ôï óýóôçìá, ôï üíïìá ðñïúüíôïò êáé ôïí áñéèìü óåéñüò Overview ( ), Test ( ), Status ( ), Log ( ), Error ( µ ) ÊÜôù áðü ôç ãñáììþ åñãáëåßùí âñßóêïíôáé ðýíôå êáñôýëåò: Overview ( Åðéóêüðçóç ) Óôï ðáñüèõñï Overview åìöáíßæïíôáé ãåíéêýò ðëçñïöïñßåò ãéá ôïí õðïëïãéóôþ. Áõôü ôï ðáñüèõñï åìöáíßæåôáé ôçí ðñþôç öïñü ðïõ åêêéíåßôå ôï âïçèçôéêü ðñüãñáììá. Óôçí áñéóôåñþ ðëåõñü ôïõ ðáñáèýñïõ åìöáíßæïíôáé ðëçñïöïñßåò ãéá ôï õëéêü, åíþ óôç äåîéü ðëåõñü åìöáíßæïíôáé ðëçñïöïñßåò ãéá ôï ëïãéóìéêü. Test ( ëåã ïò ) Óôï ðáñüèõñï Test ìðïñåßôå íá åðéëýîåôå äéüöïñá ìýñç ôïõ óõóôþìáôïò ãéá Ýëåã ï. Ìðïñåßôå åðßóçò íá åðéëýîåôå ôïí ôýðï êáé ôçí êáôüóôáóç ëåéôïõñãßáò ôïõ åëýã ïõ. Status ( ÊáôÜóôáóç ) Óôï ðáñüèõñï Status åìöáíßæåôáé ç êáôüóôáóç êüèå åëýã ïõ ðïõ âñßóêåôáé óå åîýëéîç. Ìðïñåßôå íá áêõñþóåôå ôïí Ýëåã ï ðáôþíôáò ôï êïõìðß Cancel Testing (Áêýñùóç åëýã ïõ). Log ( Áñ åßï êáôáãñáöþò ) Óôï ðáñüèõñï Log åìöáíßæåôáé Ýíá áñ åßï êáôáãñáöþò ôùí åëýã ùí ãéá êüèå óõóêåõþ. 1 8 www.hp.com µ µ

Error ( ÓöÜëìá ) Óôï ðáñüèõñï Error åìöáíßæïíôáé ôá óöüëìáôá ðïõ ðéèáíþò íá ðáñïõóéáóôïýí êáôü ôïí Ýëåã ï ôùí óõóêåõþí. Óôï ðáñüèõñï áíáöýñåôáé ç óõóêåõþ ðïõ åëýã åôáé, ï ôýðïò êáé ôï ðëþèïò ôùí óöáëìüôùí êáèþò êáé ï êùäéêüò óöüëìáôïò. µ µµ Diagnostics for Windows Ãéá íá åêôåëýóåôå äéáãíùóôéêïýò åëýã ïõò: 1.ÊÜíôå êëéê óôï Start ( íáñîç)> HP Information Center > Diagnostics for Windows. Ìðïñåßôå åðßóçò íá åðéëýîåôå ôï åéêïíßäéï Diagnostics for Windows ðïõ âñßóêåôáé óôï Control Panel ( Ðßíáêáò ÅëÝã ïõ ). Óôá Windows 2000 Professional, åðéëýîôå Start ( íáñîç)> Settings (Ñõèìßóåéò)> Control Panel (Ðßíáêáò ÅëÝã ïõ) êáé, óôç óõíý åéá, åðéëýîôå Diagnostics for Windows. Óôá Windows XP Home êáé óôá Windows XP Professional, åðéëýîôå Start ( íáñîç) > Control Panel (Ðßíáêáò ÅëÝã ïõ) > Performance and Maintenance (Åðéäüóåéò êáé óõíôþñçóç) êáé, óôç óõíý åéá, åðéëýîôå Diagnostics for Windows. Óôçí ïèüíç åìöáíßæåôáé ìéá åðéóêüðçóç ôïõ õëéêïý êáé ôïõ ëïãéóìéêïý ôïõ õðïëïãéóôþ. Åìöáíßæïíôáé ðýíôå êáñôýëåò êüôù áðü ôç óåéñü ôùí åéêïíéäßùí: Overview (Åðéóêüðçóç), Test ( ëåã ïò), Status (ÊáôÜóôáóç), Log (Áñ åßï êáôáãñáöþò) êáé Error (ÓöÜëìá). 2.ÊÜíôå êëéê óôçí êáñôýëátest ( ëåã ïò) Þ êüíôå êëéê óôçí åðéëïãþ Tab (ÊáñôÝëá) óôï åðüíù ìýñïò ôçò ïèüíçò êáé åðéëýîôå Test ( ëåã ïò). 3.ÅíåñãïðïéÞóôå ìßá áðü ôéò ðáñáêüôù åðéëïãýò: Quick Test ( ÃñÞãïñïò Ýëåã ïò ) Åêôåëåß Ýíá ãñþãïñï, ãåíéêü Ýëåã ï óå êüèå óõóêåõþ. ÅÜí åíåñãïðïéçèåß ç åðéëïãþ Unattended Mode ( ÊáôÜóôáóç ëåéôïõñãßáò ùñßò ðáñáêïëïýèçóç ), äåí áðáéôåßôáé ç ðáñýìâáóç ôïõ ñþóôç. µ µ www.hp.com 1 9

Complete Test ( ÐëÞñçò Ýëåã ïò ) Åêôåëåß ôïí ìýãéóôï äõíáôü Ýëåã ï ãéá êüèå óõóêåõþ. Ï ñþóôçò ìðïñåß íá åíåñãïðïéþóåé ôçí åðéëïãþ Interactive Mode ( ÊáôÜóôáóç áëëçëåðéäñáóôéêþò ëåéôïõñãßáò ) Þ Unattended Mode ( ÊáôÜóôáóç ëåéôïõñãßáò ùñßò ðáñáêïëïýèçóç ). Custom Test ( ÐñïóáñìïóìÝíïò Ýëåã ïò ) Åêôåëåß ìüíï ôïõò åëýã ïõò ðïõ åðéëýãåôå. Ãéá íá åðéëýîåôå óõãêåêñéìýíåò óõóêåõýò Þ åëýã ïõò, âñåßôå ôç óõóêåõþ óôç ëßóôá êáé óôç óõíý åéá åðéëýîôå ôï ðëáßóéï äßðëá óå êüèå Ýëåã ï. ¼ôáí åðéëåãåß, åìöáíßæåôáé Ýíá êüêêéíï óçìüäé åðéëïãþò ìýóá óôï ðëáßóéï. Óå ïñéóìýíïõò åëýã ïõò åíäý åôáé íá ñåéüæåôáé ç ðáñýìâáóç ôïõ ñþóôç. Ãéá íá åëýãîåôå üëá ôá õðïóõóôþìáôá, ðñýðåé íá óõíäåèåßôå ùò äéá åéñéóôþò. ÅÜí äåí óõíäåèåßôå ùò äéá åéñéóôþò, äåí èá ìðïñåßôå íá åëýãîåôå ïñéóìýíá õðïóõóôþìáôá. Ç áäõíáìßá åêôýëåóçò åëýã ïõ óå êüðïéï õðïóýóôçìá åðéóçìáßíåôáé ìå Ýíá ìþíõìá óöüëìáôïò êüôù áðü ôï üíïìá ôïõ õðïóõóôþìáôïò óôï ðáñüèõñï Test Þ ìå ôçí åìöüíéóç óêéáóìýíùí ðëáéóßùí, ôá ïðïßá äåí ìðïñåßôå íá åðéëýîåôå. 4.ÅíåñãïðïéÞóôå ôçí åðéëïãþ Interactive Mode (ÊáôÜóôáóç áëëçëåðéäñáóôéêþò ëåéôïõñãßáò) Þ Unattended Mode (ÊáôÜóôáóç ëåéôïõñãßáò ùñßò ðáñáêïëïýèçóç). Óå êáôüóôáóç Interactive Mode ( ÊáôÜóôáóç áëëçëåðéäñáóôéêþò ëåéôïõñãßáò ), ôï ëïãéóìéêü äéáãíùóôéêïý åëýã ïõ èá óáò æçôþóåé íá åéóüãåôå êüðïéåò ðëçñïöïñßåò êáôü ôç äéüñêåéá ôùí åëýã ùí ðïõ áðáéôïýí êüôé ôýôïéï. Ìåñéêïß Ýëåã ïé áðáéôïýí áëëçëåðßäñáóç êáé åìöáíßæïõí óöüëìáôá Þ äéáêüðôïíôáé åüí Ý ïõí åðéëåãåß óå óõíäõáóìü ìå ôç ëåéôïõñãßá Unattended Mode ( ÊáôÜóôáóç ëåéôïõñãßáò ùñßò ðáñáêïëïýèçóç ). Ç ëåéôïõñãßá Interactive Mode ðáñý åé ìýãéóôï Ýëåã ï ôçò äéáäéêáóßáò åëýã ïõ. Êáèïñßæåôå åüí ï Ýëåã ïò ïëïêëçñþèçêå ìå åðéôõ ßá Þ áðïôõ ßá êáé åíäý åôáé íá óáò æçôçèåß íá åéóáãüãåôå Þ íá êáôáñãþóåôå óõóêåõýò. 1 10 www.hp.com µ µ

ÊáôÜ ôç ëåéôïõñãßá Unattended Mode äåí åìöáíßæïíôáé åñùôþóåéò. Áí åíôïðéóôïýí óöüëìáôá, åìöáíßæïíôáé óôçí ïèüíç üôáí ïëïêëçñùèåß ï Ýëåã ïò. 5.ÊÜíôå êëéê óôï êïõìðß Begin Testing ( íáñîç åëýã ïõ) ðïõ âñßóêåôáé óôï êüôù ìýñïò ôïõ ðáñáèýñïõ. Åìöáíßæåôáé ç ïèüíç Test Status ( ÊáôÜóôáóç åëýã ïõ ) óôçí ïðïßá áíáãñüöåôáé ç åîýëéîç êáé ôï áðïôýëåóìá êüèå åëýã ïõ. Ãéá ðåñéóóüôåñåò ëåðôïìýñåéåò ó åôéêü ìå ôçí åêôýëåóç åëýã ùí, êüíôå êëéê óôçí êáñôýëá Log (Áñ åßï êáôáãñáöþò) Þ åíåñãïðïéþóôå ôçí åðéëïãþ Tab (ÊáñôÝëá) óôï ðüíù ìýñïò ôçò ïèüíçò êáé åðéëýîôå Log (Áñ åßï êáôáãñáöþò). 6.Ãéá íá åìöáíßóåôå ìéá áíáöïñü åëýã ïõ, åðéëýîôå ìéá êáñôýëá: Óôçí êáñôýëá Status (ÊáôÜóôáóç) óõíïøßæïíôáé ïé Ýëåã ïé ðïõ åêôåëýóôçêáí, ïëïêëçñþèçêáí ìå åðéôõ ßá Þ áðïôõ ßá êáôü ôç äéüñêåéá ôçò ôñý ïõóáò ðåñéüäïõ åëýã ïõ. Óôçí êáñôýëá Log (Áñ åßï êáôáãñáöþò) áíáöýñïíôáé óå ëßóôá ïé Ýëåã ïé ðïõ åêôåëýóôçêáí óôï óýóôçìá, ï áñéèìüò åêôåëýóåùí ôïõ êüèå åëýã ïõ, ï áñéèìüò óöáëìüôùí ðïõ åíôïðßóôçêáí óå êüèå Ýëåã ï êáé ï óõíïëéêüò ñüíïò åêôýëåóçò êüèå åëýã ïõ. Óôçí êáñôýëá Error (ÓöÜëìá) áíáöýñïíôáé óå ëßóôá üëá ôá óöüëìáôá ðïõ åíôïðßóôçêáí óôïí õðïëïãéóôþ ìáæß ìå ôïõò êùäéêïýò óöüëìáôïò ðïõ ôïõò áíôéóôïé ïýí. 7.Ãéá íá áðïèçêåýóåôå ìéá áíáöïñü åëýã ïõ: ÊÜíôå êëéê óôï êïõìðß Save (ÁðïèÞêåõóç) ôçò êáñôýëáò Log (Áñ åßï êáôáãñáöþò) ãéá íá áðïèçêåýóåôå ìéá áíáöïñü ôçò êáñôýëáò Log. ÊÜíôå êëéê óôï êïõìðß Save (ÁðïèÞêåõóç) ôçò êáñôýëáò Error (ÓöÜëìá) ãéá íá áðïèçêåýóåôå ìéá áíáöïñü ôçò êáñôýëáò Error. µ µ www.hp.com 1 11

8.Ãéá íá åêôõðþóåôå ìéá áíáöïñü åëýã ïõ: ÅÜí ç áíáöïñü âñßóêåôáé óôçí êáñôýëá Log ( Áñ åßï êáôáãñáöþò ), åðéëýîôå File (Áñ åßï) > Save As (ÁðïèÞêåõóç ùò) êáé, óôç óõíý åéá, åêôõðþóôå ôï áñ åßï áðü ôïí åðéëåãìýíï öüêåëï. ÅÜí ç áíáöïñü âñßóêåôáé óôçí êáñôýëá Error ( ÓöÜëìá ), êüíôå êëéê óôï êïõìðß Print (Åêôýðùóç) ôçò êáñôýëáò Error (ÓöÜëìá). 9.ÅÜí ðñïêýøïõí óöüëìáôá, åðéëýîôå ôçí êáñôýëá Error (ÓöÜëìá) ãéá íá åìöáíéóôïýí ëåðôïìåñåßò ðëçñïöïñßåò êáé ðñïôåéíüìåíåò åíýñãåéåò. Áêïëïõèþíôáò ôéò ðñïôåéíüìåíåò åíýñãåéåò, åßíáé äõíáôü íá åðéëýóåôå ìüíïé óáò êüðïéá ðñïâëþìáôá. 10.ÊÜíôå êëéê óôçí åðéëïãþ Print (Åêôýðùóç) Þ áðïèçêåýóôå ôéò ðëçñïöïñßåò óöáëìüôùí óå ðåñßðôùóç ðïõ ñåéáóôåß íá åðéêïéíùíþóåôå ìå ôïí åîïõóéïäïôçìýíï áíôéðñüóùðï, ìåôáðùëçôþ Þ ôïí ðáñï Ýá ôå íéêþò õðïóôþñéîçò. 11.Ãéá íá ôåñìáôßóåôå ôï Diagnostics for Windows, êüíôå êëéê óôçí åðéëïãþ File (Áñ åßï) êáé, óôç óõíý åéá, Exit ( îïäïò). 1 12 www.hp.com µ µ

Configuration Record Ôï âïçèçôéêü ðñüãñáììá Configuration Record åßíáé Ýíá åñãáëåßï óõëëïãþò ðëçñïöïñéþí ðïõ åêôåëåßôáé óå Windows, üðùò êáé Üëëá åñãáëåßá äéá åßñéóçò. ÓõëëÝãåé óçìáíôéêýò ðëçñïöïñßåò õëéêïý êáé ëïãéóìéêïý áðü äéüöïñá õðïóõóôþìáôá ôïõ õðïëïãéóôþ, ðñïêåéìýíïõ íá óáò äþóåé ìéá ïëïêëçñùìýíç åéêüíá ôïõ õðïëïãéóôþ. Ôï âïçèçôéêü ðñüãñáììá Configuration Record ðáñý åé Ýíá ìýóï ãéá áõôüìáôç áíáãíþñéóç êáé óýãêñéóç ôùí áëëáãþí óôç äéáìüñöùóç êáé Ý åé ôç äõíáôüôçôá íá äéáôçñåß Ýíá éóôïñéêü äéáìüñöùóçò. Ïé ðëçñïöïñßåò ìðïñïýí íá áðïèçêåõôïýí ùò éóôïñéêü ðïëëáðëþí ðåñéüäùí ëåéôïõñãßáò. Ôï âïçèçôéêü ðñüãñáììá Ý åé ó åäéáóôåß ãéá íá äßíåé ôç äõíáôüôçôá ëýóçò ôùí ðñïâëçìüôùí ùñßò íá ôßèåôáé ï õðïëïãéóôþò offline êáèþò êáé ãéá íá ìåãéóôïðïéþóåé ôç äéáèåóéìüôçôá ôïõ õðïëïãéóôþ. Ïé ðëçñïöïñßåò ðïõ ðñïêýðôïõí áðü ôï âïçèçôéêü ðñüãñáììá åßíáé ñþóéìåò ãéá ôçí åðßëõóç ôùí ðñïâëçìüôùí ôïõ óõóôþìáôïò êáé ãéá ôçí ïñãüíùóç ôçò äéáäéêáóßáò óõíôþñçóçò êáèþò åßíáé äõíáôþ ç ãñþãïñç êáé åýêïëç áíáãíþñéóç ôùí ðáñáìýôñùí ôïõ óõóôþìáôïò, ãåãïíüò ðïõ áðïôåëåß ôï ðñþôï âþìá êáôü ôçí åðßëõóç ôå íéêþí ðñïâëçìüôùí. Ôï Configuration Record óõëëýãåé áõôüìáôá ðëçñïöïñßåò ãéá ôï õëéêü êáé ôï ëïãéóìéêü ôïõ ëåéôïõñãéêïý óõóôþìáôïò ãéá íá ðáñý åé ìéá ïëïêëçñùìýíç ðåñéãñáöþ ôïõ óõóôþìáôïò. ÓõëëÝãåé êáé åìöáíßæåé ðëçñïöïñßåò ãéá óôïé åßá, üðùò ç ìíþìç ROM, ïé åôéêýôåò ðüñùí, ï åðåîåñãáóôþò, ïé öõóéêýò ìïíüäåò äßóêùí, ïé óõóêåõýò PCI, ç ìíþìç, ôá ãñáöéêü, ï áñéèìüò Ýêäïóçò, ïé ðáñüìåôñïé êáé ôá áñ åßá åêêßíçóçò ôïõ ëåéôïõñãéêïý óõóôþìáôïò. ÅÜí õðüñ åé ôï áñ éêü áñ åßï Base.log óôïí êáôüëïãï cpqdiags, ôï áñ åßï Base.log åìöáíßæåôáé äßðëá óôï áñ åßï Now.log óå Ýíá ðáñüèõñï ùñéóìýíï óå äýï ôìþìáôá, üðïõ ïé äéáöïñýò áíüìåóá óôá äýï áñ åßá åðéóçìáßíïíôáé ìå êüêêéíï ñþìá. µ µ www.hp.com 1 13

E µµ Configuration Record Ôï âïçèçôéêü ðñüãñáììá Configuration Record áðïôåëåß ìýñïò ôïõ Diagnostics for Windows. ÊÜèå öïñü ðïõ ðñáãìáôïðïéåßôå åãêáôüóôáóç ôïõ Diagnostics for Windows, åãêáèßóôáôáé êáé ôï Configuration Record. Configuration Record Ãéá íá åêôåëýóåôå áõôü ôï ðñüãñáììá: 1.ÊÜíôå êëéê óôï Start ( íáñîç)> HP Information Center > Configuration Record. Ìðïñåßôå åðßóçò íá åðéëýîåôå ôï åéêïíßäéï Configuration Record ðïõ âñßóêåôáé óôï Control Panel ( Ðßíáêáò ÅëÝã ïõ ). Óôá Windows 2000 Professional, åðéëýîôå Start ( íáñîç)> Settings (Ñõèìßóåéò)> Control Panel (Ðßíáêáò ÅëÝã ïõ) êáé, óôç óõíý åéá, åðéëýîôå Configuration Record. Óôá Windows XP Home êáé óôá Windows XP Professional, åðéëýîôå Start ( íáñîç) > Control Panel (Ðßíáêáò ÅëÝã ïõ) > Performance and Maintenance (Åðéäüóåéò êáé óõíôþñçóç) êáé, óôç óõíý åéá, åðéëýîôå Configuration Record. Ôï âïçèçôéêü ðñüãñáììá Configuration Record äéáèýôåé äýï åðéëïãýò ðñïâïëþò: Show Changed Items Only (ÅìöÜíéóç ìüíï ôùí ôñïðïðïéçìýíùí óôïé åßùí) êáé Show All (ÅìöÜíéóç üëùí). Ç ðñïåðéëåãìýíç ðñïâïëþ åßíáé Show Changed Items Only (ÅìöÜíéóç ìüíï ôùí ôñïðïðïéçìýíùí óôïé åßùí, ãéá áõôü êáé üëï ôï êåßìåíï åìöáíßæåôáé ìå êüêêéíï ñþìá åöüóïí áõôü äåß íåé ìüíï ôéò äéáöïñýò. ÅÜí åðéëýîåôå Show All (ÅìöÜíéóç üëùí), åìöáíßæåôáé ç ðëþñçò, áíáëõôéêþ ðåñéãñáöþ ôïõ óõóôþìáôïò. 1 14 www.hp.com µ µ

2.Ç ðñïåðéëåãìýíç ðñïâïëþ åßíáé Show Changed Items Only (ÅìöÜíéóç ìüíï ôùí ôñïðïðïéçìýíùí óôïé åßùí). Ãéá íá ðñïâüëåôå üëåò ôéò ðëçñïöïñßåò ðïõ Ý ïõí óõëëå èåß áðü ôï âïçèçôéêü ðñüãñáììá Configuration Record, êüíôå êëéê óôçí åðéëïãþ View (ÐñïâïëÞ) óôï åðüíù ìýñïò ôïõ ðáñáèýñïõ êáé åðéëýîôå Show All (ÅìöÜíéóç üëùí) Þ êüíôå êëéê óôï åéêïíßäéï Show All Items (ÅìöÜíéóç üëùí ôùí óôïé åßùí). 3.Ãéá íá áðïèçêåýóåôå ôéò ðëçñïöïñßåò ðïõ âñßóêïíôáé óôçí áñéóôåñþ Þ ôç äåîéü ðëåõñü ôïõ ðáñáèýñïõ, åðéëýîôå File (Áñ åßï) > Save Window File (ÁðïèÞêåõóç áñ åßïõ ðáñáèýñïõ) êáé, óôç óõíý åéá, åðéëýîôå Left Window File (Áñ åßï áñéóôåñþò ðëåõñüò ðáñáèýñïõ) Þ Right Window File (Áñ åßï äåîéüò ðëåõñüò ðáñáèýñïõ). Ç áðïèþêåõóç ôùí ðáñáìýôñùí ôïõ õðïëïãéóôþ óå ôáêôü ñïíéêü äéáóôþìáôá åðéôñýðåé óôï ñþóôç íá äéáôçñåß Ýíá éóôïñéêü ôçò äéáìüñöùóçò. Áõôü ôï éóôïñéêü ìðïñåß íá öáíåß ñþóéìï óôïí ðáñï Ýá ôå íéêþò õðïóôþñéîçò åüí ðáñïõóéáóôåß óôï óýóôçìá êüðïéï ðñüâëçìá ãéá ôï ïðïßï áðáéôåßôáé åíôïðéóìüò óöáëìüôùí. 4.Ãéá íá ôåñìáôßóåôå ôï âïçèçôéêü ðñüãñáììá Configuration Record, êüíôå êëéê óôçí åðéëïãþ File (Áñ åßï) êáé, óôç óõíý åéá, Exit ( îïäïò). µ µ www.hp.com 1 15

Remote Diagnostics Enabling Agent Áõôü ôï âïçèçôéêü ðñüãñáììá Ý åé ó åäéáóôåß ãéá ôçí ôá ýôåñç åðßëõóç ðñïâëçìüôùí ùñßò íá ñåéüæåôáé íá ìåôáâåßôå óå ôïðïèåóßá web êáé íá ôåèåß ï õðïëïãéóôþò åêôüò óýíäåóçò, êáèþò êáé ãéá ôç ìåãéóôïðïßçóç ôçò äéáèåóéìüôçôáò ôïõ õðïëïãéóôþ. Ïé ðëçñïöïñßåò ðïõ ðñïêýðôïõí áðü ôï âïçèçôéêü ðñüãñáììá åßíáé ñþóéìåò óôçí áíôéìåôþðéóç ðñïâëçìüôùí êáé óôçí ïñãüíùóç ôçò äéáäéêáóßáò óõíôþñçóçò êáèþò åßíáé äõíáôþ ç ãñþãïñç êáé åýêïëç áíáãíþñéóç ôùí ðñïâëçìüôùí ôïõ õðïëïãéóôþ. Ôï ðñüãñáììá Remote Diagnostics Enabling Agent ëåéôïõñãåß ìüíï åüí åßíáé åãêáôåóôçìýíï ôï Diagnostics for Windows. Ôï Remote Diagnostics Enabling Agent ðáñý åé ìéá äéáóýíäåóç ðñïãñüììáôïò ðåñéþãçóçò Web ãéá ôï Diagnostics for Windows. Ìå áõôü ôïí ôñüðï åßíáé äõíáôüò ï áðïìáêñõóìýíïò Ýëåã ïò ôùí äéáãíùóôéêþí ëåéôïõñãéþí êáé äéåõêïëýíåôáé ç ìåôáâßâáóç ôùí ðëçñïöïñéþí ôïõ õðïëïãéóôþ áðü áðïìáêñõóìýíåò óõóêåõýò óå Ýíáí ðáñï Ýá ôå íéêþò õðïóôþñéîçò. Ôï ðñüãñáììá Remote Diagnostics Enabling Agent êáôáãñüöåé ôç äéáìüñöùóç ôïõ õëéêïý êáé åðéôñýðåé ôçí åêôýëåóç áðïìáêñõóìýíùí åëýã ùí ãéá ôç äéüãíùóç ðñïâëçìüôùí ôïõ õðïëïãéóôþ. ÅðéðëÝïí, ôï Remote Diagnostics Enabling Agent áíáãíùñßæåé ôõ üí ðñïâëþìáôá óå óõóêåõýò õëéêïý ðïõ åðéóçìáßíïíôáé áðü ôïõò ðáñüãïíôåò äéá åßñéóçò HP. ÁõôÝò ïé óõóêåõýò õëéêïý åðéëýãïíôáé áõôüìáôá ãéá Ýëåã ï áðü ôï ðñüãñáììá Remote Diagnostics Enabling Agent. 1 16 www.hp.com µ µ

Ìå ôç ñþóç ôïõ Remote Diagnostics Enabling Agent ìåéþíåôáé ï ñüíïò êáé ï êüðïò ðïõ áðáéôïýíôáé ãéá ôçí åêôýëåóç ôùí åñãáóéþí äéáãíùóôéêïý åëýã ïõ õëéêïý. Äßíïíôáò óôï ôå íéêü ðñïóùðéêü Üìåóç ðñüóâáóç óôá åñãáëåßá äéáãíùóôéêïý åëýã ïõ ôïõ õëéêïý ôïõ õðïëïãéóôþ, ôï Remote Diagnostics Enabling Agent åìöáíßæåé ôéò óõóêåõýò õëéêïý êáé ôïõò äéáèýóéìïõò åëýã ïõò ìå óôü ï ôçí áðïìüíùóç ôùí ðñïâëçìüôùí õëéêïý ìå ôçí åõêïëßá êáé ôçí áðëüôçôá åíüò ìüíï åñãáëåßïõ. ÁõôÞ ç ðñïóýããéóç åëá éóôïðïéåß ôï ñüíï åðßëõóçò ôïõ ðñïâëþìáôïò êáèþò êáé ôïõò áðáéôïýìåíïõò ðüñïõò äéá åßñéóçò, áöïý äåí åßíáé áðáñáßôçôç ðëýïí ç ìåôüâáóç óå ìéá ôïðïèåóßá óôï web Þ ç ôçëåöùíéêþ åðéêïéíùíßá ìå ôï ñþóôç ãéá ôçí åðßëõóç ôõ üí ðñïâëçìüôùí óôï õëéêü ôïõ õðïëïãéóôþ üôáí ðñïêýðôïõí. Ôï ðñüãñáììá Remote Diagnostics Enabling Agent åßíáé Þäç öïñôùìýíï óôïõò ðåñéóóüôåñïõò õðïëïãéóôýò êáé äéáôßèåôáé ìýóù SoftPaq óôçí ôïðïèåóßá www.hp.com/support. µ Remote Diagnostics Enabling Agent Ãéá íá åãêáôáóôþóåôå Þ íá áíáâáèìßóåôå ìéá õðüñ ïõóá Ýêäïóç ôïõ Remote Diagnostics Enabling Agent, åðéóêåöôåßôå ôç äéåýèõíóç www.hp.com/support ãéá íá åíôïðßóåôå êáé íá öïñôþóåôå ôï ðéï ðñüóöáôï Remote Diagnostics Enabling Agent SoftPaq. µ µ www.hp.com 1 17

Remote Diagnostics Enabling Agent 1.ÅðéëÝîôå ôï åéêïíßäéï Remote Diagnostics ðïõ âñßóêåôáé óôï Control Panel ( Ðßíáêáò ÅëÝã ïõ ). Ôï Remote Diagnostics Enabling Agent óüò åðéôñýðåé íá åêôåëýóåôå Ýíá äéáãíùóôéêü Ýëåã ï Þ ôï ðñüãñáììá Configuration Record óå Ýíá ðáñüèõñï ðñïãñüììáôïò ðåñéþãçóçò. Ç åêôýëåóç êáé ôùí äýï áõôþí ðñïãñáììüôùí åßíáé äõíáôü íá ãßíåé åî áðïóôüóåùò Þ ôïðéêü. µ 2.Ãéá íá ôåñìáôßóåôå ôï Remote Diagnostics, êüíôå êëéê óôçí åðéëïãþ File (Áñ åßï) êáé, óôç óõíý åéá, óôçí åðéëïãþ Close (Êëåßóéìï). Ãéá íá áðïöýãåôå ðéèáíþ áðþëåéá Þ êáôáóôñïöþ ôïõ ëïãéóìéêïý, èá ðñýðåé íá êñáôüôå áíôßãñáöï áóöáëåßáò üëïõ ôïõ ëïãéóìéêïý, ôùí åöáñìïãþí êáé ôùí ó åôéêþí áñ åßùí ðïõ õðüñ ïõí áðïèçêåõìýíá óôï óêëçñü äßóêï. ÁíáôñÝîôå óôçí ôåêìçñßùóç ôïõ ëåéôïõñãéêïý óõóôþìáôïò Þ ôïõ ðñïãñüììáôïò äçìéïõñãßáò áíôéãñüöùí áóöáëåßáò ãéá ïäçãßåò ó åôéêü ìå ôç äçìéïõñãßá áíôéãñüöùí áóöáëåßáò ôùí áñ åßùí äåäïìýíùí. µ Åßíáé äõíáôü íá åðáíáöýñåôå ôï ëåéôïõñãéêü óýóôçìá êáé ôï ëïãéóìéêü ôùí Windows óôçí áñ éêþ êáôüóôáóç óôçí ïðïßá âñßóêïíôáí üôáí áãïñüóáôå ôïí õðïëïãéóôþ ñçóéìïðïéþíôáò ôï Restore Kit. ÁíáôñÝîôå óôï Restore Kit ãéá ðëþñåéò ïäçãßåò ó åôéêü ìå ôç ñþóç áõôþò ôçò ëåéôïõñãßáò. 1 18 www.hp.com µ µ

2 µ µ Óôï êåöüëáéï áõôü ðáñý ïíôáé ðëçñïöïñßåò ó åôéêü ìå ôïí ôñüðï åíôïðéóìïý êáé äéüñèùóçò áóþìáíôùí ðñïâëçìüôùí, üðùò ðñïâëþìáôá óôç ìïíüäá äéóêýôáò, óôï óêëçñü äßóêï, óôç ìïíüäá ïðôéêïý äßóêïõ, ðñïâëþìáôá ãñáöéêþí, Þ ïõ, ìíþìçò êáé ëïãéóìéêïý. ÅÜí áíôéìåôùðßóåôå ðñïâëþìáôá ìå ôïí õðïëïãéóôþ, áíáôñýîôå óôïõò ðßíáêåò áõôïý ôïõ êåöáëáßïõ ãéá ðéèáíýò áéôßåò êáé óõíéóôþìåíåò ëýóåéò. Ãéá ðëçñïöïñßåò ó åôéêü ìå óõãêåêñéìýíá ìçíýìáôá óöüëìáôïò, ôá ïðïßá åíäý åôáé íá åìöáíéóôïýí êáôü ôç äéüñêåéá ôçò ëåéôïõñãßáò Power-On Self-Test (POST) êáôü ôçí åêêßíçóç, áíáôñýîôå óôï ÐáñÜñôçìá A, "Ìçíýìáôá óöáëìüôùí POST". Å : µ µ µ µ. & CD Documentation Library, µ www.hp.com/ergo Web, µ µ. µ µµ µ Class, µ FCC, Part 15., µ CD Documentation Library. µ µ www.hp.com 2 1

µ µ µ µ µ ÅÜí áíôéìåôùðßæåôå ðñïâëþìáôá ìå ôïí õðïëïãéóôþ, äïêéìüóôå ôéò ðáñáêüôù ëýóåéò ðñéí êáëýóåôå ôï ôìþìá ôå íéêþò õðïóôþñéîçò. ÅêôåëÝóôå ôï âïçèçôéêü ðñüãñáììá Diagnostics for Windows. Ãéá ðåñéóóüôåñåò ðëçñïöïñßåò, áíáôñýîôå óôï ÊåöÜëáéï 1, Ëåéôïõñãßåò äéáãíùóôéêïý åëýã ïõ ôïõ õðïëïãéóôþ. Áðü ôï Computer Setup, åêôåëýóôå ôïí áõôüìáôï Ýëåã ï Óýóôçìá ðñïóôáóßáò ìïíüäáò (DPS). Ãéá ðåñéóóüôåñåò ðëçñïöïñßåò, áíáôñýîôå óôïí Ïäçãü ãéá ôï âïçèçôéêü ðñüãñáììá Computer Setup (F10). ÁíáæçôÞóôå öùôåéíýò åíäåßîåéò LED ðïõ áíáâïóâþíïõí óôïí ìðñïóôéíþ üøç ôïõ õðïëïãéóôþ êáé ïé ïðïßåò áðïôåëïýí êþäéêåò ãéá óõãêåêñéìýíá ðñïâëþìáôá. Ãéá ëåðôïìýñåéåò, áíáôñýîôå óôçí åíüôçôá ÐáñÜñôçìá A, Ìçíýìáôá óöáëìüôùí POST. Óå ðåñßðôùóç ðïõ ç ïèüíç åßíáé êåíþ, óõíäýóôå ôç óå äéáöïñåôéêþ èýñá âßíôåï ôïõ õðïëïãéóôþ, åüí õðüñ åé. ÄéáöïñåôéêÜ, áíôéêáôáóôþóôå ôçí ïèüíç ìå êüðïéá ðïõ ãíùñßæåôå üôé ëåéôïõñãåß óùóôü. ÅÜí åñãüæåóôå óå äßêôõï, óõíäýóôå Üëëïí õðïëïãéóôþ ìå äéáöïñåôéêü êáëþäéï óôç óýíäåóç äéêôýïõ. ÅíäÝ åôáé íá ðáñïõóéáóôåß ðñüâëçìá ìå ôçí ðñßæá Þ ôï êáëþäéï ôïõ äéêôýïõ. ÅÜí, ðñüóöáôá, ðñïóèýóáôå íýï õëéêü, áöáéñýóôå ôï õëéêü êáé äåßôå åüí ï õðïëïãéóôþò ëåéôïõñãåß óùóôü. ÅÜí, ðñüóöáôá, åãêáôáóôþóáôå íýï ëïãéóìéêü, êáôáñãþóôå ôçí åãêáôüóôáóç ôïõ ëïãéóìéêïý êáé äåßôå åüí ï õðïëïãéóôþò ëåéôïõñãåß óùóôü. ÁíáôñÝîôå óôçí ðåñéåêôéêþ çëåêôñïíéêþ ôå íéêþ õðïóôþñéîç, óôçí ôïðïèåóßá www.hp.com/support 2 2 www.hp.com µ µ

µ µ ÁíáôñÝîôå óôçí ðáñáêüôù åíüôçôá ñþóéìåò ÓõìâïõëÝò ôïõ ðáñüíôïò ïäçãïý. ÅêôåëÝóôå ôï CD Restore Plus!. ÅÜí êñßíåôå áðáñáßôçôï üôé ðñýðåé íá åðéêïéíùíþóåôå ìå ôï ôìþìá ôå íéêþò õðïóôþñéîçò (1-800-652-6672), íá åßóôå ðñïåôïéìáóìýíïé íá êüíåôå ôá ðáñáêüôù þóôå íá äéáóöáëßóåôå üôé ç êëþóç óáò áíôéìåôùðßæåôáé ìå ôïí êáôüëëçëï ôñüðï: Íá åßóôå ìðñïóôü óôïí õðïëïãéóôþ óáò êáôü ôç äéüñêåéá ôçò êëþóçò. Íá óçìåéþóåôå ôïõò áñéèìïýò óåéñüò ôïõ õðïëïãéóôþ êáé ôçò ïèüíçò ðñéí áðü ôçí êëþóç. Íá Ý åôå äéáèýóéìï ñüíï ãéá ôçí áíôéìåôþðéóç ôïõ ðñïâëþìáôïò ìå ôïí ôå íéêü ôçò õðçñåóßáò. Íá áöáéñýóåôå ôõ üí õëéêü ôï ïðïßï ðñïóôýèçêå ðñüóöáôá óôï óýóôçìü óáò. Íá áöáéñýóåôå ôõ üí ëïãéóìéêü, ôï ïðïßï åãêáôáóôüèçêå ðñüóöáôá. Íá åêôåëýóåôå ôï CD Restore Plus!. Ãéá ðëçñïöïñßåò ó åôéêü ìå ôéò ðùëþóåéò êáé áíáâáèìßóåéò åããõþóåùí (CarePaqs), êáëýóôå ôïí áñéèìü 1-800-282-6672. µ µ ÅÜí ðáñïõóéáóôïýí ìéêñïðñïâëþìáôá ìå ôïí õðïëïãéóôþ, ôçí ïèüíç Þ ôï ëïãéóìéêü, áíáôñýîôå óôçí ðáñáêüôù ëßóôá ãåíéêþí ðñïôüóåùí ðñïôïý ðñï ùñþóåôå óå ðåñáéôýñù åíýñãåéåò: Âåâáéùèåßôå üôé ç ðñßæá ôïõ õðïëïãéóôþ êáé ôçò ïèüíçò ëåéôïõñãåß. ÅëÝãîôå üôé ï äéáêüðôçò åðéëïãþò ôçò ôüóçò Ý åé ïñéóôåß óôçí êáôüëëçëç ãéá ôçí ðåñéï Þ óáò ñýèìéóç (115V Þ 230V). µ µ www.hp.com 2 3

µ µ Âåâáéùèåßôå üôé õðïëïãéóôþò åßíáé áíïéêôüò êáé üôé ç ðñüóéíç öùôåéíþ Ýíäåéîç éó ýïò åßíáé áíáììýíç. ÅëÝãîôå áí ç ïèüíç åßíáé åíåñãïðïéçìýíç êáé áí ç ðñüóéíç öùôåéíþ Ýíäåéîç ôçò ïèüíçò åßíáé áíáììýíç. ÁíáæçôÞóôå öùôåéíýò åíäåßîåéò LED ðïõ áíáâïóâþíïõí óôç ìðñïóôéíþ üøç ôïõ õðïëïãéóôþ. Ïé öùôåéíýò åíäåßîåéò ðïõ áíáâïóâþíïõí åßíáé êùäéêïß óöüëìáôïò, ïé ïðïßïé èá óáò âïçèþóïõí óôç äéüãíùóç ôïõ ðñïâëþìáôïò. Ãéá ðåñéóóüôåñåò ðëçñïöïñßåò, áíáôñýîôå óôï ÐáñÜñôçìá A, Ìçíýìáôá óöáëìüôùí POST. ÁõîÞóôå ôá óôïé åßá åëýã ïõ öùôåéíüôçôáò êáé áíôßèåóçò åüí ç ïèüíç åßíáé èáìðþ. ÐáôÞóôå êáé êñáôþóôå ðáôçìýíï ïðïéïäþðïôå ðëþêôñï. ÅÜí áêïýóåôå ç çôéêü óþìáôá, ôïðëçêôñïëüãéï ðñýðåé íá ëåéôïõñãåß óùóôü. ÅëÝãîôå üëá ôá êáëþäéá ãéá ôõ üí áëáñýò Þ ëáíèáóìýíåò óõíäýóåéò. ÅðáíáöÝñåôå óå ëåéôïõñãßá ôïí õðïëïãéóôþ ðáôþíôáò ïðïéïäþðïôå ðëþêôñï ôïõ ðëçêôñïëïãßïõ Þ ðáôþíôáò ôï êïõìðß ëåéôïõñãßáò. ÅÜí ôï óýóôçìü óáò ðáñáìåßíåé óå êáôüóôáóç áíáóôïëþò, ôåñìáôßóôå ôç ëåéôïõñãßá ôïõ õðïëïãéóôþ ðáôþíôáò êáé êñáôþíôáò ðáôçìýíï ôï êïõìðß ëåéôïõñãßáò ãéá ôïõëü éóôïí ôýóóåñá äåõôåñüëåðôá êáé, óôç óõíý åéá, ðáôþóôå îáíü ôï êïõìðß ëåéôïõñãßáò ãéá íá ðñáãìáôïðïéçèåß åðáíåêêßíçóç ôïõ õðïëïãéóôþ. ÅÜí äåí ôåñìáôéóôåß ç ëåéôïõñãßá ôïõ óõóôþìáôïò, áðïóõíäýóôå ôï êáëþäéï ôñïöïäïóßáò, ðåñéìýíåôå ëßãá äåõôåñüëåðôá êáé óõíäýóôå ôï îáíü. Èá ðñáãìáôïðïéçèåß åðáíåêêßíçóç ôïõ õðïëïãéóôþ åüí Ý åé ïñéóôåß áõôüìáôç åêêßíçóç ìåôü áðü äéáêïðþ ñåýìáôïò óôï BIOS. ÅÜí äåí ðñáãìáôïðïéçèåß åðáíåêêßíçóç, ðáôþóôå ôï êïõìðß ëåéôïõñãßáò ãéá íá ðñáãìáôïðïéçèåß åêêßíçóç ôïõ õðïëïãéóôþ. 2 4 www.hp.com µ µ

µ µ Ä : Ñõèìßóôå îáíü ôéò ðáñáìýôñïõò ôïõ õðïëïãéóôþ, åüí Ý åôå åãêáôáóôþóåé êüñôá åðýêôáóçò Þ Üëëï ðñïáéñåôéêü åîüñôçìá ðïõ äåí õðïóôçñßæåé ôï ðñüôõðï ôïðïèýôçóçò êáé Üìåóçò ëåéôïõñãßáò (Plug and Play). Ãéá ïäçãßåò, áíáôñýîôå óôçí åíüôçôá Åðßëõóç ðñïâëçìüôùí åãêáôüóôáóçò õëéêïý. Âåâáéùèåßôå üôé Ý ïõí åãêáôáóôáèåß üëá ôá áðáéôïýìåíá ðñïãñüììáôá ïäþãçóçò óõóêåõþí. Ãéá ðáñüäåéãìá, åüí ñçóéìïðïéåßôå åêôõðùôþ, ñåéüæåóôå Ýíá ðñüãñáììá ïäþãçóçò ãéá ôï óõãêåêñéìýíï ìïíôýëï åêôõðùôþ. ÁöáéñÝóôå üëåò ôéò äéóêýôåò áðü ôï óýóôçìá ðñéí áíïßîåôå ôïí õðïëïãéóôþ. ÅÜí Ý åôå åãêáôáóôþóåé Ýíá ëåéôïõñãéêü óýóôçìá äéáöïñåôéêü áðü áõôü ðïõ õðþñ å åãêáôåóôçìýíï áðü ôïí êáôáóêåõáóôþ, âåâáéùèåßôå üôé ôï íýï ëåéôïõñãéêü óýóôçìá õðïóôçñßæåôáé áðü ôïí õðïëïãéóôþ. ÅÜí ôï óýóôçìá äéáèýôåé åãêáôåóôçìýíïõò ðïëëïýò ðüñïõò âßíôåï (åíóùìáôùìýíï, PCI Þ ðñïóáñìïãåßò AGP) (ôï åíóùìáôùìýíï âßíôåï åßíáé äéáèýóéìï ìüíï óå åðéëåãìýíá ìïíôýëá) êáé ìßá ìüíï ïèüíç, ç ïèüíçèá ðñýðåé íá åßíáé óõíäåäåìýíç óôçí õðïäï Þ ïèüíçò ôïõ ðüñïõ, ï ïðïßïò Ý åé åðéëåãåß ùò ðñùôåýùí ðñïóáñìïãýáò VGA. ÊáôÜ ôçí åêêßíçóç, ïé Üëëåò õðïäï Ýò ôçò ïèüíçò åßíáé áðåíåñãïðïéçìýíåò. êáé áí ç ïèüíç óõíäåèåß óå ìßá áðü áõôýò ôéò èýñåò, äå èá ëåéôïõñãþóåé. Ìðïñåßôå íá åðéëýîåôå ôïí ðñïåðéëåãìýíï ðüñï VGA óôï Computer (F10) Setup. µ µ µ, µ. µµ µ µ. µ µ www.hp.com 2 5

µ µ µ Ìðïñåßôå íá åðéëýóåôå åýêïëá ôá ðñïâëþìáôá ãåíéêþò öýóåùò ðïõ ðåñéãñüöïíôáé óå áõôþ ôçí åíüôçôá. ÅÜí Ýíá ðñüâëçìá åðéìåßíåé êáé äå ìðïñåßôå íá ôï ëýóåôå ìüíïé óáò Þ åüí ðéóôåýåôå üôé ç åðßëõóç åßíáé äýóêïëç, åðéêïéíùíþóôå ìå Ýíáí åîïõóéïäïôçìýíï áíôéðñüóùðï Þ ìåôáðùëçôþ. µ µ µ µ. USB. µ µ µ. µ. µ µ µ. µ µ. : Ä µ, µ µ µ., µ µ. µ µ µ. µ RTC ( µ ) µ. AC, µ µ RTC., µ µ µ Control Panel ( ) ( Computer Setup µ µ µ µ µ RTC). µ, µ RTC. µ µ µ µ µ µ RTC. 2 6 www.hp.com µ µ

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µ µ µ µ ÊÜðïéåò óõíçèéóìýíåò áéôßåò êáé ëýóåéò ãéá ðñïâëþìáôá äéóêýôáò áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá: Ðéèáíþò íá ñåéáóôåß íá åêôåëýóåôå åðáíáäéáìüñöùóç ôïõ õðïëïãéóôþ üôáí ðñïóèýôåôå Þ áöáéñåßôå åîïðëéóìü, üðùò ìéá ðñüóèåôç ìïíüäá äéóêýôáò. Ãéá ïäçãßåò, áíáôñýîôå óôçí åíüôçôá Åðßëõóç ðñïâëçìüôùí åãêáôüóôáóçò õëéêïý. µ µ µ µµ. µ. µµ.. µ µ. µµ. µ. µ. µ µ. µ µ (hot plug) µ µ DriveLock. ( µ µ µ.) Microsoft Windows 2000 Microsoft Windows XP, Start ( ), Explore ( ) µ µ. File ( ) > Properties ( ) > Tools ( ). Error-checking ( µ ), µ Check Now ( ).. µ µ. µµ. µ.. µ µ. µ. µ Windows. µ MultiBay,.. µ µ www.hp.com 2 13

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µ µ µ ÅÜí ðáñïõóéáóôïýí ðñïâëþìáôá ìå ôçí ïèüíç, áíáôñýîôå óôçí ôåêìçñßùóç ðïõ ðáñý åôáé ìå ôçí ïèüíç êáé óôéò óõíþèåéò áéôßåò êáé ëýóåéò ðïõ áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá. µ µ ( ). µµ µµ... µµ µ µ. µ µ ROM µ µ. µ Failsafe Boot Block ( µ ). µ µ µ µ. µ..,,. µ µ µ ROM µ µ ROMPaq., "FailSafe Boot Block ROM". µ µ µ. µ µ. 2 20 www.hp.com µ µ

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µ µ µ µ ÅÜí ðáñïõóéáóôïýí ðñïâëþìáôá ìå ôïí åêôõðùôþ, áíáôñýîôå óôçí ôåêìçñßùóç ðïõ óõíüäåõå ôïí åêôõðùôþ êáé óôéò óõíþèåéò áéôßåò êáé ëýóåéò ðïõ áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá. µ µ. µ.. µµ µ. µ, µ µ µ.. µ µ. 1. µµ µ. 2. µ µ MS-DOS: DIR C:\ > [ ] [ ] µ., µµ.. µ.. 2 30 www.hp.com µ µ

µ µ µ ( ) µ µ. (offline). µµ µ. µ µ. µ µ µ.. µµ µ... µ,. (online). µ µ www.hp.com 2 31

µ µ µ ÅÜí ðáñïõóéáóôïýí ðñïâëþìáôá ìå ôï ðëçêôñïëüãéï Þ ôï ðïíôßêé, áíáôñýîôå óôçí ôåêìçñßùóç ðïõ ðáñý åôáé ìå ôïí åîïðëéóìü êáé óôéò óõíþèåéò áéôßåò êáé ëýóåéò ðïõ áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá. µ µ.. µµ µ.. µ. 1. Windows, µ Start ( ). 2. Shut Down ( µ µ ). µ Shut Down Windows ( µ µ Windows). 3. Shut Down ( µ µ ). 4. µ µ, µ. µ. µ, µ. µ µ. Ä : µ, µ µ µ., µ µ. 2 32 www.hp.com µ µ

µ µ µ ( ) µ µ µ. Num Lock µ µ. µ µ. µ µ. Num Lock. Num Lock µµ, µ. Num Lock µ ( ) Computer Setup. µ µ. 1. Ctrl Esc ( Windows logo) µ µ Start ( ). 2. µ - Shut Down ( µ µ ),, Enter. 3. µ - Shut Down ( µ µ ),, Enter. 4. µ µ, µ ( ). µ µ www.hp.com 2 33

µ µ µ ( ) µ. ( ) µµ µ.. µ. µ. µ, µ. µ µ. : µ, Ä µ µ µ., µ µ. µ µ. µ. µµ µ µ, µ. 2 34 www.hp.com µ µ

µ µ µ Ðéèáíþò íá ñåéáóôåß íá åêôåëýóåôå åðáíáäéáìüñöùóç ôïõ õðïëïãéóôþ üôáí ðñïóèýôåôå Þ áöáéñåßôå åîïðëéóìü, üðùò ìéá ðñüóèåôç ìïíüäá äéóêýôáò. ÅÜí åãêáèéóôüôå ìéá óõóêåõþ Üìåóçò ôïðïèýôçóçò êáé ëåéôïõñãßáò, ôá Windows 2000 êáé Windows XP åíôïðßæïõí áõôüìáôá ôç óõóêåõþ êáé äéáìïñöþíïõí ôïí õðïëïãéóôþ. ÅÜí åãêáèéóôüôå ìéá óõóêåõþ ðïõ äåí õðïóôçñßæåé ôï ðñüôõðï plug and play, ðñýðåé íá ñõèìßóåôå åê íýïõ ôéò ðáñáìýôñïõò ôïõ õðïëïãéóôþ ìåôü ôçí ïëïêëþñùóç ôçò åãêáôüóôáóçò ôïõ íýïõ õëéêïý. Óôá Windows 2000, åðéëýîôå ôï åéêïíßäéï Add New Hardware (ÐñïóèÞêç íýïõ õëéêïý áðü ôçí åðéëïãþ Control Panel ( Ðßíáêáò ÅëÝã ïõ ) (ãéá ôá Windows XP, ñçóéìïðïéþóôå ôïí Ïäçãü ðñïóèþêçò õëéêïý) êáé áêïëïõèþóôå ôéò ïäçãßåò ðïõ åìöáíßæïíôáé óôçí ïèüíç. µ µ µ µ. µ µ. ( ) ( ).. µ µ,. µ µ. µ., µ µ.. µ µ www.hp.com 2 35

µ µ µ ( ) µ µ µ. ( ). plug and play µ µ µ µ µ µ µ µ. µ µ µ µ µ µ µ µ. µ Device Manager ( ) Windows 2000 Windows XP µ µ µ µ,. µ Computer Setup µ. 1. µ µ µ µ µ µ. 2. µ LED µ., µ A, µ µ POST. 3. µ µ, µ µ µ. 2 36 www.hp.com µ µ

µ µ µ ( ) µ LED, µ µ. LED, µ µ. µ µ µ µ µµ. µ µ µ. 1. DIMM. µ. 2. DIMM, - µ µ µ. 3. µ µ µ µ µ HP. 4. µ. µ µ : 1.. µ. 2.. 3. µ. µ µ µ µ, µ. µ µ www.hp.com 2 37

µ µ µ µ Óôïí ðáñáêüôù ðßíáêá áíáöýñïíôáé ìåñéêýò óõíþèåéò áéôßåò êáé ëýóåéò ðñïâëçìüôùí äéêôýïõ. ÁõôÝò ïé ãåíéêýò ïäçãßåò äåí áó ïëïýíôáé ìå ôç äéáäéêáóßá ôïõ åíôïðéóìïý ôùí óöáëìüôùí óôçí êáëùäßùóç ôïõ äéêôýïõ. µ Wake-on-LAN. µµ µ... Wake-on-LAN µ. µ. µ µµ... µµ. µ µ µ. µ µ Wake-on-LAN.. Computer Setup. µ µµ µ µµ Web. µ. µ µ.. µµ.. µ µ.. 2 38 www.hp.com µ µ

µ µ µ ( ) µ µµ Diagnostics µ Diagnostics µ µ... µ µ µ. µ µ. µ. µµ µ µ µµ µ µ µ. µ µ. µ µ. µ. µ. µ Advanced Computer Setup µ. µ µ. µµ µ µ µµ µ µ µ. µµ -. Network ( ) Control Panel ( ) µ. µ µ www.hp.com 2 39

µ µ µ ( ) µ µ µ. µ µ.. µ µ. µµ. µ µ (NIC) µ µ µ NIC. µµ µµ.. µ. µ µ. µ Advanced Computer Setup µ. µµ µµ. µ Advanced Computer Setup µ. µµ µ CD Restore Plus!. µ µ. µ µ. µ µ µ NIC,, µ. 2 40 www.hp.com µ µ

µ µ µ ( ) µ µ µ µ µ µ (Remote System Installation). µµ µ µ µµ µ EEPROM. µ. µµ µ EEPROM. µ, µ DHCP µ µ µ µ µµ NIC µ. µ µ. µ µ www.hp.com 2 41

µ µ µ µ µ Ä : ÅÜí ðáñïõóéáóôïýí ðñïâëþìáôá ìíþìçò óôïí õðïëïãéóôþ óáò, ìåñéêýò óõíþèåéò áéôßåò êáé ëýóåéò áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá: µ µ µ ECC, HP µ µ µ ECC µ µ µ., µ µ. µ µ µ µ µ µ µ µ µ. µ µ µ. µ µ µ POST µ. µ µ µ, µ µ µ µ µ. µ µ µ µ. µ µ µ. µ µ µ µ µ. µ µ µ µ µ. µ µ, µ µ µ ECC µ ECC µ. µ Device Manager ( ) µ µ µ. µ µ µ µ. µ µ µ µ µ. 2 42 www.hp.com µ µ

µ µ µ µ µ ( ) µ µ µ µ. LED, µ µ. µ µµ TSR ( µµ µ µ µ µ µ ). µ µ µ. µ µ µ µ µµ. µµ TSR. µ µ µ µ µ. 1. DIMM. µ. 2. DIMM, - µ µ µ. 3. µ µ µ µ µ HP. 4. µ. µ µ www.hp.com 2 43

µ µ µ µ ÅÜí ðáñïõóéáóôïýí ðñïâëþìáôá óôïí åðåîåñãáóôþ, ìåñéêýò óõíþèåéò áéôßåò êáé ëýóåéò áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá. µ µ. µ µ. LED, µ,. µ. µ. 1. µ. 2. µ µ ( µ µ µ ). 3. µ. 1.. 2.. 2 44 www.hp.com µ µ

µ µ µ CD-ROM DVD ÅÜí ðáñïõóéáóôïýí ðñïâëþìáôá ìå ôï CD-ROM Þ ôï DVD, áíáôñýîôå óôéò óõíþèåéò áéôßåò êáé ëýóåéò ðïõ áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá Þ óôçí ôåêìçñßùóç ðïõ óõíïäåýåé ôçí ðñïáéñåôéêþ óõóêåõþ. µ µ CD-ROM DVD µ µ µ CD-ROM DVD. CD-ROM DVD µµ µ. µ DVD. CD ( µ µ ) CD-ROM DVD µ µ µµ Computer Setup. CD µ. µ µ µ µ. µ µ µ. µ µ. µ. µµ Computer Setup, µ µ µ. µ CD µ. µ. µ µ DVD. µ., µ µ µ µ µ. µ µ µ. µ µ www.hp.com 2 45

µ µ µ µ CD-ROM DVD ( ) µ µ CD-ROM, CD-RW, DVD-ROM DVD-R/RW µ. µ CD-ROM, CD-RW, DVD-ROM DVD-R/RW µ. ( ) CD. CD. µ DVD-ROM, µ, µ. CD DVD µ. Windows µ CD-ROM DVD-ROM. µ. CD µ. µ 30 µ DVD-ROM µ., µ. CD DVD µ µ CD, µ. 1. µ Device Manager ( ) µ. 2. Windows µµ CD DVD. 1. µ µ. 2. µ µ µ. 3. µ µ. µ. 2 46 www.hp.com µ µ

µ µ µ DiskOnKey µ DiskOnKey ÅÜí áíôéìåôùðßæåôå ðñïâëþìáôá DiskOnKey, ìåñéêýò óõíçèéóìýíåò áéôßåò êáé ëýóåéò áíáöýñïíôáé óôïí ðßíáêá ðïõ áêïëïõèåß. µ DiskOnKey µ µµ µ Windows XP. µ DOS µ µ DiskOnKey µ. µ µµ µ µ µ. DiskOnKey. µ µµ DiskOnKey Windows XP. DiskOnKey µ µ. µ Internet ÅÜí áíôéìåôùðßæåôå ðñïâëþìáôá ìå ôçí ðñüóâáóç óôï Internet, åðéêïéíùíþóôå ìå ôïí ðáñï Ýá õðçñåóéþí Internet (ISP) Þ áíáôñýîôå óôéò óõíþèåéò áéôßåò êáé ëýóåéò ðïõ áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá: µ Internet µ Internet. µ Internet (ISP) µ. modem µ. µ Internet µ ISP. modem. µ µ. µ µ www.hp.com 2 47

µ µ µ Internet ( ) µ Internet. ( ) µµ Web. modem/modem DSL µ. modem/modem DSL µ. CAT5 10/100 µ. µ IP. µµ Web µ µ ISP µ. modem /modem DSL. µ µ µ modem /modem DSL. µ Internet µ ISP. ( modem /modem DSL µ, µ modem / modem DSL µ.) CAT5 10/100 µ modem RJ-45. (, PC µ µ modem/modem DSL. µ ISP IP. 2 48 www.hp.com µ µ

µ µ µ Internet ( ) µ Internet. ( ) µ µµ Internet. cookies µµ.. ( cookie µ Web µ µµ Web. µ µµ µ µ µ, Web server.) µ µ µµ, µ µ ISP. Windows 2000 1. Start ( )> Settings ( µ )> Control Panel ( ). 2. Internet Options ( Internet). 3. General ( ), µ Delete Cookies ( Cookies). Windows XP 1. Start ( ) > Control Panel ( ). 2. Internet Options ( Internet). 3. General ( ), µ Delete Cookies ( Cookies). µ ISP µ µµ. µ µ www.hp.com 2 49

µ µ µ Internet ( ) µ Web Internet. modem µ. modem COM: Windows 2000 1. Start ( )> Settings ( µ )> Control Panel ( ). 2. System ( µ ). 3. Hardware ( ). 4. Device Manager ( ), µ Device Manager ( ). 5. Ports (COM & LPT) [ (COM & LPT)]. 6. µ µ COM, µ modem,, Properties ( ). 7. Device status ( ), modem. 8. Device usage ( ), modem µ. 9. µ, µ Troubleshoot ( µ µ ) µ. 2 50 www.hp.com µ µ

µ µ µ Internet ( ) µ Web Internet. ( ) modem µ. ( ) modem COM: ( ) Windows XP 1. Start ( )> Control Panel ( ). 2. System ( µ ). 3. Hardware ( ). 4. Device Manager ( ), µ Device Manager ( ). 5. Ports (COM & LPT) [ (COM & LPT)]. 6. µ µ COM, µ modem,, Properties ( ). 7. Device status ( ), modem. 8. Device usage ( ), modem µ. 9. µ, µ Troubleshoot ( µ µ ) µ. µ µ www.hp.com 2 51

µ µ µ µ Ôá ðåñéóóüôåñá ðñïâëþìáôá ëïãéóìéêïý ïöåßëïíôáé óôá åîþò: Ç åöáñìïãþ äåí åãêáôáóôüèçêå Þ äåí äéáìïñöþèçêå óùóôü. Äåí õðüñ åé åðáñêþò ìíþìç ãéá ôçí åêôýëåóç ôçò åöáñìïãþò. ÕðÜñ åé äéýíåîç ìåôáîý ôùí åöáñìïãþí. Âåâáéùèåßôå üôé Ý ïõí åãêáôáóôáèåß üëá ôá áðáéôïýìåíá ðñïãñüììáôá ïäþãçóçò óõóêåõþí. ÅÜí Ý åôå åãêáôáóôþóåé Ýíá ëåéôïõñãéêü óýóôçìá äéáöïñåôéêü áðü áõôü ðïõ õðþñ å åãêáôåóôçìýíï áðü ôïí êáôáóêåõáóôþ, âåâáéùèåßôå üôé ôï íýï ëåéôïõñãéêü óýóôçìá õðïóôçñßæåôáé áðü ôï óýóôçìá. ÅÜí åßíáé äõíáôüí, åêôåëýóôå ôï âïçèçôéêü ðñüãñáììá Configuration Record ãéá íá åíôïðßóåôå ôõ üí áëëáãýò óôï ëïãéóìéêü, ïé ïðïßåò ðéèáíüí íá ðñïêáëïýí ôï ðñüâëçìá. Ãéá ðåñéóóüôåñåò ðëçñïöïñßåò, áíáôñýîôå óôïí Ïäçãü äéá åßñéóçò åðéôñáðýæéùí õðïëïãéóôþí óôï CD Documentation Library. ÅÜí áíôéìåôùðßæåôå ðñïâëþìáôá ìå ôï ëïãéóìéêü, áíáôñýîôå óôéò ëýóåéò ðïõ áíáöýñïíôáé óôïí ðáñáêüôù ðßíáêá. 2 52 www.hp.com µ µ

µ µ µ µ µ. µ µ µ µ Illegal Operation has Occurred ( µµ µ µ ). µ µ µµ. µ µ µ Microsoft Windows. µ µµ. µ LED µ., µ A, µ µ POST. µ, Compaq Restore kit µ. µ µ Microsoft Windows (. µµ )., µ, µµ. µ. Ãéá âïþèåéá êáé ôå íéêþ õðïóôþñéîç, åðéêïéíùíþóôå ìå ôïí åîïõóéïäïôçìýíï ìåôáðùëçôþ Þ áíôéðñüóùðï. Ãéá íá âñåßôå ôïí ðëçóéýóôåñï ìåôáðùëçôþ Þ áíôéðñüóùðï, åðéóêåöôåßôå ôçí ôïðïèåóßá www.hp.com. ÅÜí áíáèýóåôå ôç óõíôþñçóç ôïõ õðïëïãéóôþ óå Ýíáí åîïõóéïäïôçìýíï ìåôáðùëçôþ, áíôéðñüóùðï Þ ðáñï Ýá ôå íéêþò õðïóôþñéîçò, ìçí ðáñáëåßøåôå íá äþóåôå ôïõò êùäéêïýò ñõèìßóåùí êáé åêêßíçóçò, åüí Ý ïõí ïñéóôåß. µ µ www.hp.com 2 53

A µ µ POST Áõôü ôï ðáñüñôçìá áíáöýñåé ôïõò êùäéêïýò êáé ôá ìçíýìáôá óöáëìüôùí êáèþò êáé ôéò äéüöïñåò öùôåéíýò åíäåßîåéò êáé ôá ç çôéêü óþìáôá ðïõ ìðïñåß íá óõíáíôþóåôå êáôü ôç äéüñêåéá ôçò ëåéôïõñãßáò Power-On Self-Test (POST) Þ ôçí åðáíåêêßíçóç ôïõ õðïëïãéóôþ. ÁíáöÝñïíôáé åðßóçò ç ðéèáíþ áéôßá ôïõ ðñïâëþìáôïò êáé ôá âþìáôá ðïõ ìðïñåßôå íá áêïëïõèþóåôå ãéá ôçí åðßëõóç ôùí óöáëìüôùí. Ìå ôç ëåéôïõñãßá POST Message Disabled ( Áðåíåñãïðïßçóç ìçíõìüôùí POST ), ôá ðåñéóóüôåñá ìçíýìáôá ôïõ óõóôþìáôïò äåí åìöáíßæïíôáé êáôü ôç äéüñêåéá ôçò ëåéôïõñãßáò POST, üðùò ç ìýôñçóç ôçò ìíþìçò êáé ôá äéüöïñá ìçíýìáôá êåéìýíïõ. ÅÜí ðáñïõóéáóôåß óöüëìá POST, ç ïèüíç èá åìöáíßóåé ôï ìþíõìá óöüëìáôïò. Ãéá íá ðåñüóåôå ìå ìç áõôüìáôï ôñüðï óôç ëåéôïõñãßá POST Messages Enabled ( Åíåñãïðïßçóç ìçíõìüôùí POST ) êáôü ôç äéüñêåéá ôçò ëåéôïõñãßáò POST, ðáôþóôå ïðïéïäþðïôå ðëþêôñï (åêôüò áðü ôá F10 Þ F12). Ç ðñïåðéëåãìýíç ëåéôïõñãßá åßíáé ç POST Message Disabled ( Áðåíåñãïðïßçóç ìçíõìüôùí POST ). Ç ôá ýôçôá ìå ôçí ïðïßá ï õðïëïãéóôþò öïñôþíåé ôï ëåéôïõñãéêü óýóôçìá êáé ç Ýêôáóç ôïõ åëýã ïõ êáèïñßæïíôáé áðü ôçí åðéëïãþ ôçò ëåéôïõñãßáò POST. µ µ www.hp.com A 1

µ µ POST Ç ëåéôïõñãßá Quick Boot ( ÃñÞãïñç åêêßíçóç ) åßíáé ìéá óýíôïìç äéáäéêáóßá åêêßíçóçò êáôü ôçí ïðïßá äåí åêôåëïýíôáé üëïé ïé Ýëåã ïé óå åðßðåäï óõóôþìáôïò, üðùò ï Ýëåã ïò ôçò ìíþìçò. Ç ëåéôïõñãßá Full Boot ( ÐëÞñçò åêêßíçóç ) åêôåëåß üëïõò ôïõò åëýã ïõò ðïõ âáóßæïíôáé óôç ìíþìç ROM ôïõ óõóôþìáôïò êáé ñåéüæåôáé ðåñéóóüôåñï ñüíï ãéá íá ïëïêëçñùèåß. Ç ëåéôïõñãßá Full Boot ( ÐëÞñçò åêêßíçóç ) ìðïñåß åðßóçò íá åíåñãïðïéçèåß þóôå íá åêôåëåßôáé êüèå 1 Ýùò 30 çìýñåò óå ðñïãñáììáôéóìýíá ñïíéêü äéáóôþìáôá. Ãéá íá ïñßóåôå ôï ðñüãñáììá, ïñßóôå ôç äéáìüñöùóç ôïõ õðïëïãéóôþ óå ëåéôïõñãßá Full Boot Every x Days ( ÐëÞñçò åêêßíçóç êüèå x çìýñåò ), ñçóéìïðïéþíôáò ôï Computer Setup. Ãéá ðåñéóóüôåñåò ðëçñïöïñßåò ó åôéêü ìå ôï Computer Setup, áíáôñýîôå óôïí Oäçãü ãéá ôï âïçèçôéêü ðñüãñáììá Computer Setup (F10) ðïõ èá âñåßôå óôï CD Documentation Library. A 2 www.hp.com µ µ

µ µ POST µ µ µ µ POST ÁõôÞ ç åíüôçôá ðåñéãñüöåé ôá óöüëìáôá POST ìå ôá ïðïßá ó åôßæïíôáé áñéèìçôéêïß êùäéêïß. Åðßóçò ðåñéëáìâüíåé ìåñéêü ìçíýìáôá êåéìýíïõ ðïõ åíäý åôáé íá åìöáíéóôïýí êáôü ôç äéüñêåéá ôçò POST. Ï õðïëïãéóôþò áíáðáñüãåé Ýíá ç çôéêü óþìá ìßá öïñü áöïý åìöáíéóôåß Ýíá ìþíõìá êåéìýíïõ POST óôçí ïèüíç. µ µ µ µ / µ µ 101-Option ROM Error 102-System Board Failure µ µ µ ROM µ. DMA. 1. µ µ ROM. 2. µ µ µ ROM. 3. µ, µ µ. 4. CMOS. ( µ B, " CMOS".) 5. µ µ, µ µ. 6. µ. 1. CMOS. ( µ B, " CMOS".) 2.. 3. µ. µ µ www.hp.com A 3

µ µ POST µ µ µ µ ( ) / µ µ 103-System Board Failure 150-SafePost Active 162-System Options Not Set DMA. PCI. µ. µ RTC ( µ ) µ. 1. CMOS. ( µ B, " CMOS".) 2.. 3. µ. 1.. 2. SafePost. 3.,. µµ Computer Setup. µ µ µ Control Panel ( ). µ, µ RTC. µ µ µ µ µ µ RTC. A 4 www.hp.com µ µ

µ µ POST µ µ µ µ ( ) / µ µ 163-Time & Date Not Set 164-Memory Size Error 183-Invalid Processor Jumper Setting µ µ µ µ µ. µ RTC ( µ ) µ. µ CMOS µ µ. µ µ µ. µ. µ µ µ Control Panel ( ) (µ µ µµ Computer Setup µ µ µ µ ). µ, µ RTC. µ µ µ µ µ µ RTC. CMOS,. 1. µµ Computer Setup µµ Microsoft Windows. 2. µ µ µ. 3. µ µ, µ µ µ HP. 4. µ µ µ µ. µ µ µ µ ( µ µ ). µ µ www.hp.com A 5

µ µ POST µ µ µ µ ( ) / µ µ 201-Memory Error µ µ RAM. 1. µµ Computer Setup µµ Windows. 2. µ µ µ. 3. µ µ µ µ. 4. µ µ µ µ -µ µ µ. 5. µ µ µ µ. 6. µ µ µ µ, µ. 202-Memory Type Mismatch 207-ECC Corrected Single Bit Errors in Memory Module Socket(s) y, y, 212-Failed Processor µ µ µ µ. µ ECC Bit. µ. µ µ µ µ µ. 1. µ µ µ µ. 2. µ µ µ. 3. µ µ µ µ µ. 1.. 2.,. A 6 www.hp.com µ µ

µ µ POST µ µ µ µ ( ) / µ µ 213-Incompatible Memory Module in Memory Socket(s) X, X,... 214-Memory Device Failure. Error code: XX, Memory Module Socket(s): XX 301-Keyboard Error 303-Keyboard Controller Error 304-Keyboard or System Unit Error µ µ µ µ µ µ, µ µ µ µ SPD µ µ µ. µ µ µ µ µ µ.... 1. µ µ µ µ. 2. µ µ µ. 3. DIMM µ µ µ SPD. 1. µ µ µ µ. 2. µ µ µ. 3. µ µ µ µ µ. 1. µ µ. 2. µ µ. 3. µ µ. 4.. 1. µ µ. 2. µ. 1. µ µ 2. µ µ. 3.. 4. µ. µ µ www.hp.com A 7

µ µ POST µ µ µ µ ( ) / µ µ 401-Parallel Port 1 Address Assignment Conflict 402-Parallel Port 2 Address Assignment Conflict 403-Parallel Port 3 Address Conflict Detected 404-Parallel Port Address Conflict Detected 410-Audio Interrupt Conflict 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure IRQ µ µ. IRQ µ µ. IRQ µ µ. X. IRQ µ µ. IRQ µ µ.. µ IRQ. µ IRQ. µ IRQ. 1.. 2. CMOS. (See µ B, " CMOS".) 3. µ / µµ Computer Setup. µ IRQ. µ IRQ. 1. ( ). 2. CMOS. ( µ B, " CMOS".) 3. µ. 4.. A 8 www.hp.com µ µ

µ µ POST µ µ µ µ ( ) / µ µ 510-Splash Screen Image Corrupted 511-CPU, CPUA, or CPUB Fan not Detected 512-Chassis, Rear Chassis, or Front Chassis Fan not Detected 514-CPU or Chassis Fan not Detected 601-Diskette Controller Error 602-Diskette Boot Record Error µ. µ CPU µ µ. µ, µ µ µ. µ CPU µ µ. µ µ µ. µ. ROMPaq. 1. µ CPU. 2. µ CPU. 1. µ, µ. 2. µ, µ. 1. µ CPU. 2. µ CPU. 1. µµ Computer Setup. 2. /. 3. CMOS. ( µ B, " CMOS".) 4. µ. 5. µ.. µ µ www.hp.com A 9

µ µ POST µ µ µ µ ( ) / µ µ 605-Diskette Drive Type Error 610-External Storage Device Failure 611-Primary Floppy Port Address Assignment Conflict 612-Secondary Floppy PortAddress Assignment Conflict 660-Display cache is detected unreliable 912- Computer Cover Has Been Removed Since Last System Startup µ µ. µ µ. µ µ. µ µ. µ µ (cache) µ µ. µµ µ µ. 1. µµ Computer Setup. 2. (µ ). 3. CMOS. ( µ B, " CMOS".) µ F1 µ µ µ. µµ Computer Setup. 1. µµ Computer Setup. 2.. 3. CMOS. ( µ B, " CMOS".) µ µ. µ. A 10 www.hp.com µ µ

µ µ POST µ µ µ µ ( ) / µ µ 914-Hood Lock Coil is not Connected 916-Thermal Sensor from Processor Heatsink is not Connected 917-Expansion Riser not Detected 919-Front Panel, Multi-Port, and/or Multi-Bay Riser(s) not Detected. Unplug Machine and Install Riser(s). 1151-Serial Port A Address Conflict Detected µ µ Smart Cover Lock ( µ µµ ) µ. µ µ µ µ.. µ. COM1. 1. µ µ µ µµ. 2. µ µ µ µµ. µ µ µ... 1.. 2. CMOS. ( µ B, " CMOS".) 3. µ / µµ Computer Setup µµ Windows. µ µ www.hp.com A 11

µ µ POST µ µ µ µ ( ) / µ µ 1152- Serial Port B Address Conflict Detected 1155-Serial Port Address Conflict Detected 1201-System Audio Address Conflict Detected 1202-MIDI Port Address Conflict Detected 1203-Game Port Address Conflict Detected COM2. IRQ. IRQ µ µ. IRQ µ µ. IRQ µ µ. 1.. 2. CMOS. ( µ B, " CMOS".) 3. µ / µµ Computer Setup µµ Windows. 1.. 2. CMOS. ( µ B, " CMOS".) 3. µ / Computer Setup µµ Windows. µ IRQ. µ IRQ. µ IRQ. A 12 www.hp.com µ µ

µ µ POST µ µ µ µ ( ) / µ µ 1720-SMART Hard Drive Detects Imminent Failure 1782-DiskController Failure. ( µ µµ µ, µ µ µ µ µ.) µ µ. 1. µ µ µ. µ µ, µ. 2. µ µµ µ,. ( www.hp.com/support.) 3. µ µ. 1. µµ Computer Setup. 2. CMOS. ( µ B, " CMOS".) 3. µ. 4.. 5. µ. 6. µ µ, µ. 7.. 8. µ. µ µ www.hp.com A 13

µ µ POST µ µ µ µ ( ) / µ µ 1800-Temperature Alert 1801-Microcode Patch Error 1998-Master Boot Record has been Lost. 1999-Master Boot Record has Changed. µ. µ µ ROM BIOS. MBR µ. MBR µ µ MBR µ. 1. µ µ. 2.. 3.. 4. µ. µ BIOS. µµ Computer Setup MBR µ.. MBR µ µ µ (, fdisk µ )., MBR, µ, µ µ. MBR (.. ), µµ Computer Setup MBR µ., µµ Computer Setup MBR MBR µ. A 14 www.hp.com µ µ

µ µ POST µ µ µ µ ( ) / µ µ 2000-Master Boot Record Hard Drive has Changed. Invalid Electronic Serial Number. ECC Multiple Bit Error Detected in Memory Module. µ µ µ MBR. µ. µ µ bit quadword 64 bit µ µ. µµ Computer Setup MBR MBR µ. 1. µµ Computer Setup. Setup µ µ, www.hp.com SP5572.EXE (SNZERO.EXE). 2. µµ Computer Setup µ Security ( ), System ID ( µ ),,. µ µ µ. Parity Check 2. µ RAM. µµ Computer Setup µµ. µ µ www.hp.com A 15

µ µ POST POST µ Óå áõôþ ôçí åíüôçôá ðåñéãñüöïíôáé ïé êùäéêïß ôùí öùôåéíþí åíäåßîåùí ôçò ðñüóïøçò êáèþò êáé ôá ç çôéêü óþìáôá ðïõ ìðïñåß íá áíáðáñá èïýí êáôü ôç äéüñêåéá ôçò ëåéôïõñãßáò POST, ôá ïðïßá äåí óõíïäåýïíôáé áðáñáßôçôá áðü êüðïéïí êùäéêü Þ ìþíõìá êåéìýíïõ óöüëìáôïò. ÅÜí äåßôå öùôåéíýò åíäåßîåéò LED íá áíáâïóâþíïõí óå ðëçêôñïëüãéï PS/2, øüîôå íá âñåßôå öùôåéíýò åíäåßîåéò LED, ïé ïðïßåò íá áíáâïóâþíïõí óôï ìðñïóôéíü ðßíáêá ôïõ õðïëïãéóôþ êáé áíáôñýîôå óôïí ðáñáêüôù ðßíáêá ãéá íá êáèïñßóåôå ôïõò êùäéêïýò ôùí öùôåéíþí åíäåßîåùí LED ôïõ ìðñïóôéíïý ðßíáêá. Ïé óõíéóôþìåíåò åíýñãåéåò óôïí ðáñáêüôù ðßíáêá áíáöýñïíôáé ìå ôç óåéñü ìå ôçí ïðïßá èá ðñýðåé íá åêôåëåóôïýí. µ µ µµ.. LED, µ. µ µ. Suspend to RAM ( µ RAM ) (µ µ µ ). Suspend µ. A 16 www.hp.com µ µ

µ µ POST µ µ ( ) LED, µ,. LED µ µµ. LED, µ,. µ µ µ µ : µ µ. µ / µ µ µ. µ ( µµ ). 1. µ µ µ µ. 2. µµ, µ µ. µ, µ µ µ. µ. 3. µ µ µ,,. 4. µ µ µ µ. 5. µ µ µ. 1.. 2.. µ µ www.hp.com A 17

µ µ POST µ µ ( ) µ. LED, µ, µ µ µ ( ). 1.,,. µ µ. 2. µµ µ µ. 3. µ µ ( µ,.) µ. µ POST,, µ -µ µ µ µ., µ. µ -µ. 4.. 5. µ. A 18 www.hp.com µ µ

µ µ POST µ µ ( ) LED, µ,. LED, µ,. µ µ 5 µ µ µ - 1. DIMM. µ. 2. DIMM, - µ µ µ. 3. µ µ µ µ µ HP. 4. µ. 6 µ - µ µ : 1.. µ. 2.. 3. µ. µ µ µ µ, µ. µ µ www.hp.com A 19

µ µ POST µ µ ( ) LED, µ,. LED, µ,. µ µ 7 µ µ ( µ µ ROM ). 8 µ µ ROM µ µ. µ. 1. µ µ µ ROM µ µ ROMPaq. µ µ µ ROM. 2. µ. A 20 www.hp.com µ µ

µ µ POST µ µ ( ) µ LED. µ µ µ. µ µ 4. LED µ, : 1.,,. µ µ. 2., µ -µ, 3.3 V_aux µ. 3. µ. µ µ www.hp.com A 21

µ µ POST µ µ ( ) µ LED. µ µ µ. µ µ 4. LED µ, : 1. µ µ AC,. 2. µµ µ µ µ. 3. µ µ. 3.3 V_aux µ µ. 4. µ, µ. 5. 3.3 V_aux µ µ,. 6. µ. A 22 www.hp.com µ µ

B CMOS Ä : Áõôüò ï õðïëïãéóôþò õðïóôçñßæåé ëåéôïõñãßåò êùäéêþí áóöáëåßáò, ïé ïðïßåò ìðïñïýí íá åíåñãïðïéçèïýí óôï ìåíïý Utilities ôïõ âïçèçôéêïý ðñïãñüììáôïò Computer Setup. Áõôüò ï õðïëïãéóôþò õðïóôçñßæåé äýï ëåéôïõñãßåò êùäéêþí áóöáëåßáò, ïé ïðïßåò åíåñãïðïéïýíôáé óôï ìåíïý Utilities ôïõ âïçèçôéêïý ðñïãñüììáôïò Computer Setup : êùäéêüò ñõèìßóåùí êáé êùäéêüò åêêßíçóçò. ¼ôáí ïñßóåôå ìüíï Ýíáí êùäéêü ñõèìßóåùí, êüèå ñþóôçò ìðïñåß íá Ý åé ðñüóâáóç óå üëåò ôéò ðëçñïöïñßåò ðïõ õðüñ ïõí óôïí õðïëïãéóôþ åêôüò áðü ôï âïçèçôéêü ðñüãñáììá Computer Setup. ¼ôáí ïñßóåôå ìüíï ôïí êùäéêü åêêßíçóçò, ï êùäéêüò áõôüò áðáéôåßôáé ãéá ôçí ðñüóâáóç óôï Computer Setup êáé óå ïðïéåóäþðïôå Üëëåò ðëçñïöïñßåò ôïõ õðïëïãéóôþ. ¼ôáí ïñßóåôå êáé ôïõò äýï êùäéêïýò, ìüíï ï êùäéêüò ñõèìßóåùí èá óáò äþóåé ðñüóâáóç óôï Computer Setup. ¼ôáí ïñéóôïýí êáé ïé äýï êùäéêïß, ï êùäéêüò ñõèìßóåùí ìðïñåß íá ñçóéìïðïéçèåß åðßóçò áíôß ôïõ êùäéêïý åêêßíçóçò ãéá ôçí ðñüóâáóç óôïí õðïëïãéóôþ. ÁõôÞ ç äõíáôüôçôá åßíáé ñþóéìç ãéá ôïí äéá åéñéóôþ ôïõ äéêôýïõ. ÅÜí îå Üóåôå ôïí êùäéêü ðñüóâáóçò ôïõ õðïëïãéóôþ óáò, õðüñ ïõí äýï ìýèïäïé ãéá íá äéáãñüøåôå ôïí êùäéêü þóôå íá ìðïñýóåôå íá áðïêôþóåôå ðñüóâáóç óôéò ðëçñïöïñßåò ôïõ õðïëïãéóôþ: ÅðáíáôïðïèÝôçóç ôïõ âñá õêõêëùôþñá êùäéêïý ñþóç ôïõ êïõìðéïý áðáëïéöþò CMOS µ CMOS, µ CMOS µ µ µ µ,, µ µ. µ µ CMOS. µ µ µ µµ Computer Setup. µ µ µ CMOS, µµ Computer Setup (F10). µ µ www.hp.com B 1

CMOS Å : Ä : Ä : Ãéá íá áðåíåñãïðïéþóåôå ôéò ëåéôïõñãßåò ôïõ êùäéêïý åêêßíçóçò Þ ôïõ êùäéêïý ñõèìßóåùí Þ ãéá íá äéáãñüøåôå êüðïéïí áðü ôïõò êùäéêïýò áõôïýò, áêïëïõèþóôå ôá åîþò âþìáôá: 1.Ôåñìáôßóôå ôï ëåéôïõñãéêü óýóôçìá êáíïíéêü, êëåßóôå ôïí õðïëïãéóôþ êáé üëåò ôéò åîùôåñéêýò óõóêåõýò êáé áðïóõíäýóôå ôï êáëþäéï ôñïöïäïóßáò áðü ôçí ðñßæá. 2.ÁðïóõíäÝóôå ôï ðëçêôñïëüãéï, ôçí ïèüíç êáé üðïéåò Üëëåò åîùôåñéêýò óõóêåõýò åßíáé óõíäåäåìýíåò óôïí õðïëïãéóôþ. µ µ / µ, µ µ µ. µ, µ, µ µ µ., µ µ. µ µ µ µ., µ µ µ µ. µ. 3.ÁöáéñÝóôå ôï êüëõììá ôïõ õðïëïãéóôþ Þ ôï êüëõììá ðñüóâáóçò. 4.Åíôïðßóôå ôç ìïíùôéêþ âüóç êáé ôïí âñá õêõêëùôþñá. B 2 www.hp.com µ µ

CMOS Ï âñá õêõêëùôþñáò êùäéêþí åßíáé ðñüóéíïò þóôå íá áíáãíùñßæåôáé åýêïëá. Ãéá ôïí åíôïðéóìü ôïõ âñá õêõêëùôþñá êùäéêþí êáé Üëëùí óôïé åßùí ôçò ðëáêýôáò óõóôþìáôïò, áíáôñýîôå óôï åéêïíïãñáöçìýíï äéüãñáììá ôùí ìåñþí ôïõ õðïëïãéóôþ (IPM) ãéá ôï óõãêåêñéìýíï óýóôçìá. 5.ÁöáéñÝóôå ôïí âñá õêõêëùôþñá áðü ôéò áêßäåò 1 êáé 2. ÔïðïèåôÞóôå ôïí âñá õêõêëùôþñá óôç áêßäá 1 Þ 2, áëëü ü é êáé óôéò äýï þóôå íá ìçí áèåß. 6.ÅðáíáôïðïèåôÞóôå ôï êüëõììá ôïõ õðïëïãéóôþ Þ ôï êüëõììá ðñüóâáóçò. 7.ÓõíäÝóôå îáíü ôéò åîùôåñéêýò óõóêåõýò. 8.ÓõíäÝóôå ôïí õðïëïãéóôþ óôçí ðñßæá êáé åíåñãïðïéþóôå ôïí. ÐåñéìÝíåôå ìý ñé íá îåêéíþóåé ôï ëåéôïõñãéêü óýóôçìá. ÁõôÞ ç äéáäéêáóßá äéáãñüöåé ôïõò õðüñ ïíôåò êùäéêïýò êáé áðåíåñãïðïéåß ôéò ëåéôïõñãßåò ôùí êùäéêþí. 9.Ãéá íá äçìéïõñãþóåôå íýïõò êùäéêïý ðñüóâáóçò, åðáíáëüâåôå ôá âþìáôá 1 Ýùò 4, ôïðïèåôþóôå îáíü ôïí âñá õêõêëùôþñá êùäéêþí óôéò áêßäåò 1 êáé 2 êáé åðáíáëüâåôå ôá âþìáôá 6 Ýùò 8. ÄçìéïõñãÞóôå ôïõò íýïõò êùäéêïýò ðñüóâáóçò óôï "Computer Setup". ÁíáôñÝîôå óôïí "Ïäçãü ãéá ôï âïçèçôéêü ðñüãñáììá Computer Setup (F10)", óôï CD "Documentation Library" ãéá ïäçãßåò ó åôéêü ìå ôï "Computer Setup". CMOS Ç ìíþìç äéáìüñöùóçò ôïõ õðïëïãéóôþ (CMOS) áðïèçêåýåé ðëçñïöïñßåò ó åôéêü ìå ôïõò êùäéêïýò ðñüóâáóçò êáé ôç äéáìüñöùóç ôïõ õðïëïãéóôþ. µ µ www.hp.com B 3

CMOS µ CMOS Å : Ä : Ä : 1.Êëåßóôå ôïí õðïëïãéóôþ êáé ôéò åîùôåñéêýò óõóêåõýò êáé áðïóõíäýóôå ôï êáëþäéï ôñïöïäïóßáò áðü ôçí ðñßæá. 2.ÁðïóõíäÝóôå ôï ðëçêôñïëüãéï, ôçí ïèüíç êáé ïðïéáäþðïôå Üëëç åîùôåñéêþ óõóêåõþ åßíáé óõíäåäåìýíç ìå ôïí õðïëïãéóôþ. µ µ / µ, µ µ µ. µ, µ, µ µ µ., µ µ. µ µ µ µ., µ µ µ µ. µ. B 4 www.hp.com µ µ

CMOS Ä : 3.ÁöáéñÝóôå ôï êüëõììá ôïõ õðïëïãéóôþ Þ ôï êüëõììá ðñüóâáóçò. µ CMOS, µ CMOS µ µ µ µ,, µ µ. µ µ CMOS. µ µ µ µµ Computer Setup. µ µ µ CMOS, µµ Computer Setup (F10). 4.Åíôïðßóôå, ðáôþóôå êáé êñáôþóôå ðáôçìýíï ôï ðëþêôñï CMOS ãéá ðýíôå äåõôåñüëåðôá. Âåâáéùèåßôå üôé Ý åôå áðïóõíäýóåé ôï êáëþäéï ôñïöïäïóßáò áðü ôçí ðñßæá. Ôï êïõìðß CMOS äåí èá ðñáãìáôïðïéþóåé äéáãñáöþ ôïõ CMOS åüí åßíáé óõíäåäåìýíï ôï êáëþäéï ôñïöïäïóßáò. µ CMOS µ µ www.hp.com B 5