HELLENIC BANK GROUP. Condensed Consolidated Financial Statements

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2 HELLENIC BANK GROUP Condensed Consolidated Financial Statements for the three-month period ended 31 March 2017

3 HELLENIC BANK GROUP Condensed Consolidated Financial Statements for the three-month period ended 31 March 2017 Contents Page Condensed Consolidated Income Statement for the three-month period ended 31 March Condensed Consolidated Statement of Comprehensive Income for the three-month period ended 31 March Condensed Consolidated Statement of Financial Position at 31 March Condensed Consolidated Statement of Changes in Equity for the three-month period ended 31 March Condensed Consolidated Statement of Cash Flows for the three-month period ended 31 March Notes to the Condensed Consolidated Financial Statements

4 HELLENIC BANK GROUP Condensed Consolidated Income Statement for the three-month period ended 31 March 2017 Note Three-month period ended 31 March '000 '000 Turnover Net interest income Net income from fees, commissions, net gains on disposal and revaluation of foreign currencies and financial instruments and other income Total net income Total expenses 5 (39.049) (36.993) Profit from ordinary operations before impairment losses and provisions to cover credit risk Impairment losses and provisions to cover credit risk 6 (27.314) (21.599) (Loss)/profit before taxation (10.239) Taxation (444) (Loss)/profit for the period (10.080) 692 (Loss)/profit attributable to: Shareholders of the parent company (10.512) 335 Non-controlling interest (Loss)/profit for the period (10.080) 692 Basic and diluted (loss)/earnings per share ( cent) 8 (5,30) 0,17 3

5 HELLENIC BANK GROUP Condensed Consolidated Statement of Comprehensive Income for the three-month period ended 31 March 2017 Note Three-month period ended 31 March 2017 ' '000 (Loss)/profit for the period (10.080) 692 Other comprehensive (expenses)/income Items that will not be reclassified in the income statement Taxation relating to components of other comprehensive income 6 (96) 6 (96) Items that are or may be reclassified subsequently in the income statement Surplus on revaluation of investments in equity and debt securities available for sale Amortisation of revaluation of reclassified debt securities available for sale 11 (73) (208) Other comprehensive income/(expenses) for the period net of taxation (74) Total comprehensive (expenses)/income for the period (3.500) 618 Total comprehensive (expenses)/income for the period attributable to: Shareholders of the parent company (3.919) 237 Non-controlling interest (3.500) 618 4

6 HELLENIC BANK GROUP Condensed Consolidated Statement of Financial Position at 31 March 2017 Assets 31 March 31 December Note '000 '000 Cash and balances with Central Banks Placements with other banks Loans and advances to customers Debt securities Equity securities & Collective Investment Units Property, plant and equipment Intangible assets Tax receivable Deferred tax asset Other assets Total assets Liabilities Deposits by banks Customer deposits and other customer accounts Tax payable Deferred tax liability Other liabilities Loan capital Equity Share capital Reserves Equity attributable to shareholders of the parent company Non-controlling interest Total equity Total liabilities and equity Contingent liabilities and commitments I. A. Georgiadou Chairwoman of the Board of Directors I.A. Matsis Chief Executive Officer L. Papadopoulos Chairman of the Audit Committee of the Board L. Kramer Chief Financial Officer 5

7 HELLENIC BANK GROUP Condensed Consolidated Statement of Changes in Equity for the three-month period ended 31 March 2017 Attributable to shareholders of the parent company Share capital (Note 16) Reduction of share capital reserve Share premium reserve Revenue reserve Translation reserve Revaluation reserve (Note 17) Total Non-controlling interest Total '000 '000 '000 '000 '000 '000 '000 '000 '000 Balance 1 January ( ) Total comprehensive (expenses)/income for the period net of taxation (Loss)/profit for the period (10.512) (10.512) 432 (10.080) Other comprehensive income/(expenses) (13) Transfer of excess depreciation on revaluation surplus (73) (10.439) (3.919) 419 (3.500) 31 March ( )

8 HELLENIC BANK GROUP Condensed Consolidated Statement of Changes in Equity for the three-month period ended 31 March 2017 Attributable to shareholders of the parent company Share Capital (Note 16) Reduction of share capital reserve Share premium reserve Revenue reserve Translation reserve Revaluation reserve (Note 17) Total Non-controlling interest Total '000 '000 '000 '000 '000 '000 '000 '000 '000 Balance 1 January ( ) Total comprehensive income/(expenses) for the period net of taxation Profit for the period Other comprehensive (expenses)/income (98) (98) 24 (74) Transfer of excess depreciation on revaluation surplus (73) (171) March ( )

9 HELLENIC BANK GROUP Condensed Consolidated Statement of Cash Flows for the three-month period ended 31 March 2017 Cash flow from operating activities Three-month period ended 31 March '000 '000 (Loss)/profit for the period (10.080) 692 Adjustments to (loss)/profit for the period Operating profit before working capital changes Working capital changes ( ) (76.443) Cash flow used in operations ( ) (56.604) Tax paid (168) (44) Net cash flow used in operating activities ( ) (56.648) Cash flow from investing activities Income from investments in debt and equity securities Net (additions)/disposals/maturity of investment in debt and equity securities Additions less proceeds from disposal of property, plant and equipment and intangible assets (1.058) Net cash flow from investing activities Cash flow from financing activities Interest paid on loan capital (61) (208) Net cash flow used in financing activities (61) (208) Net (decrease)/increase in cash and cash equivalents (13.300) Cash and cash equivalents at the beginning of the period Cash and cash equivalents at the end of the period

10 Notes to the Condensed Consolidated Financial Statements The Condensed Consolidated Financial Statements for the three-month period ended 31 March 2017 have not been audited by the external auditors of the Group. 1. General information Hellenic Bank Public Company Limited (the Bank ) was incorporated in Cyprus and is a public company in accordance with the provisions of the Companies Law Cap. 113, the Cyprus Stock Exchange Laws and Regulations and the Income Tax Laws. The Bank s registered office is located at 200, Corner of Limassol and Athalassa Avenues, 2025 Strovolos, P.O. Box 24747, 1394 Nicosia. The Bank is the holding company of Hellenic Bank Group (the Group ). The principal activity of the Group is the provision of a wide range of banking and financial services, which include financial, investment and insurance services, custodian and factoring services as well as management and disposal of properties. The Condensed Consolidated three-month Financial Statements (hereafter refer to as Financial Statements ) comprise of the Financial Statements of Hellenic Bank Public Company Limited and its subsidiary companies, which together are referred to as the Group. 2. Significant accounting policies 2.1 Basis of preparation The Financial Statements have been prepared in accordance with International Accounting Standard (IAS) 34 Interim Financial Reporting as adopted by the European Union and should be read in conjunction with the Audited Consolidated Financial Statements for the year ended 31 December The Financial Statements are presented in Euro ( ), which is the functional currency of the Group. All figures have been rounded to the nearest thousand, except where otherwise indicated. 2.2 Comparatives The comparative figures included in the Financial Statements are restated, where considered necessary, to conform with changes in the presentation of the current period. 2.3 Adoption of new and revised International Financial Reporting Standards (IFRSs) and interpretations The accounting policies adopted in respect of items considered material in relation to the Financial Statements are consistent with the accounting policies adopted in the Annual Report and Financial Statements for the year ended 31 December 2016, except for the adoption of new and revised standards, interpretations and amendments to existing standards with effect from the 1 st of January The adoption of new and revised IFRSs, interpretations and amendments to existing standards did not have a material effect on the Financial Statements of the Group. 3. Use of estimates and judgements The preparation of Financial Statements requires Management to make use of judgements, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. The estimates and underlying assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances and the results of which form the basis of making judgments about the carrying amounts of assets and liabilities that are not readily apparent from other sources. Therefore, they involve risks and uncertainties as they relate to events and depend on circumstances that will occur in the future. Actual results may differ from these estimates. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and in future periods if the revision affects both current and future periods. 9

11 Notes to the Condensed Consolidated Financial Statements 3. Use of estimates and judgements (continued) The accounting policies that are deemed critical to the Group s results and financial position and which involve significant estimates and judgments are set out below: 3.1 Provision for impairment of loans and advances to customers The Group reviews the loans and advances to customers to assess whether impairment losses should be recognised in the income statement and accumulated in an impairment loss reserve. The Group assesses whether there is objective evidence of impairment of the loan portfolio on an individual and collective basis. Indicatively, the following events may be considered by the Group as an evidence of impairment. However, one event alone may not constitute evidence of impairment while the absence of a specific event does not preclude the existence of impairment: 1) Credit facilities classified as non-performing 2) Restructured credit facilities included in performing loans and advances 3) Significant and sustained reduction of total income/future cash flows of the borrower 4) Apparent deterioration of the debt servicing capacity of the borrower 5) The possibility of the debtor's insolvency 6) Significant reduction in the value of collateral 7) Credit facilities which are impaired 8) Credit facilities with internal credit rating that represents high credit risk 9) Credit facilities which are pending renewal, violating the relevant credit policy of the Bank 10) Macroeconomic indications that may affect the expected future cash flows of the borrowers such as increase in unemployment rates and decline in real estate prices. The loan portfolio which is assessed on an individual basis includes significant loans of economic groups that are above certain thresholds set by the Bank in accordance with the provisions of the Central Bank of Cyprus Directive on Loan Impairment and Provisioning Procedures as well as all credit facilities to: (i) Shareholders with holdings in excess of 10% of the Bank s share capital and their connected persons. (ii) Members of the Board of Directors of the Bank and their connected persons. (iii) Key Management personnel and their connected persons. The amount of impairment loss on the value of loans and advances to customers which are examined on an individual basis, is measured as the difference between the carrying amount of the credit facility and the present value of estimated future cash flows, discounted at the credit facility s original effective interest rate. In cases where the interest rate of the loan is variable, the original effective interest rate is measured with reference to the initial margin corresponding to the current base rate of the interest rate and the value of the current base rate at the reporting date. The estimated future cash flows are based on assumptions about a number of factors and therefore the actual losses may be different. To determine the amount of impairment loss on the value of loans and advances to customers, judgment is involved regarding the amount and timing of estimated future cash flows. The estimated future cash flows include any expected cash flows from the borrowers operations, any other sources of funds and the expected proceeds from the liquidation of collateral, where applicable. The timing of these cash flows is estimated on a case by case basis. Where the future expected cash flows relate to realisation of the property collateral, the expected amount to be received at the point of liquidation is estimated taking into account the projected property prices at the 10

12 Notes to the Condensed Consolidated Financial Statements 3. Use of estimates and judgements (continued) time of liquidation, net of any selling, taxes and other expenses to be incurred by the Bank in relation to the repossession and the disposal of the collateral. Loans and advances assessed on an individual basis and for which no impairment loss is recognised are assessed on a collective basis. In addition, loans and advances that are below the materiality threshold for individually assessment, are assessed on a collective basis for impairment losses. For the calculation of impairment loss on a collective basis, loans and advances are grouped based on similar credit risk characteristics and appropriate models are applied that take into account the recent historical loss experience of each group with similar credit risk characteristics adjusted for current conditions using appropriate probabilities of default and loss given default. Restructured facilities are classified in separate groups with higher risk parameters. These calculations include estimates and the use of judgment to supplement, assess and adjust accordingly the historical information and past experience events which determine the parameters and calculation of impairment losses as at the reporting date. The main assumptions used to estimate loss given default relate to the treatment of property collateral such as the time needed for collateral liquidation and the liquidation discount at the point of sale. For loans and advances assessed individually, the specifics of each case are taken into consideration in determining the property parameters. Since 2016, the Bank has improved its property collateral database that allowed a more granular approach in collective provisioning. The new collateral information which was incorporated in collective provisioning takes into account the specificities of the properties by segmenting them into various property types and sub-types as well as by classifying them by district and location within each district. Different liquidation discounts are applied depending on the type and location of each collateral with the liquidation discount including cost ranging from 15% for a limited number of prime property types to 40% for non-prime properties. The resulting average liquidation discount for the collectively assessed portfolio is approximately 25% including costs. Further improvements to the collective provisioning methodology relate to the alignment to the status of the portfolio and the NPL management strategies pursuit by the Bank with the collective provision assessment by differentiating the liquidation period assumptions. As a result of this exercise, the average liquidation period assumption for the collectively assessed portfolio managed by the Debt Recovery Unit is approximately 5 years. For the remaining non-performing portfolio, the liquidation period ranges from 4 to 5 years depending on the status and the time in default. The total average liquidation period of the nonperforming collective portfolio is currently approximately 4,7 years while for performing loans, the liquidation period assumption is 5 years. Accumulated impairment losses of the Group's loans and advances are inherently uncertain due to their sensitivity to economic and credit conditions of the environment in which the Group operates. Conditions are affected by many factors with a high degree of interdependency and there is not one single factor to which these conditions are particularly sensitive. It is possible for the actual conditions in the next financial year to differ significantly from the assumptions made during the current year, so that the carrying amount of loans and advances to be adjusted significantly. 11

13 Notes to the Condensed Consolidated Financial Statements 3. Use of estimates and judgements (continued) For the purposes of providing an indication of the change in accumulated impairment losses as a result of changes in key loan impairment assumptions, the Bank utilized the collective models on the total loan and advances portfolio with reference date 31 March 2017, to carry out a sensitivity analysis. The simulated impact on the provisions for impairment of loans and advances is presented below: Increase/(decrease) on accumulated impairment losses on the total loan and advances portfolio Change on key assumptions ' million Increase the liquidation period by 1 year 31 Decrease the liquidation period by 1 year (31) Increase the liquidation discount (i.e. reduce the 43 recoverable amount from collateral) by 5% Decrease the liquidation discount (i.e. increase the recoverable amount from collateral) by 5% (40) Increase the liquidation price assumption by 1% for each year until the disposal of property (30) Decrease the liquidation price assumption by 1% for each year until the disposal of property Provisions for pending litigations or complaints and/or claims or cases subject to arbitration proceedings In order to assess whether a provision must be recognised, the Group examines whether there is a present obligation (legal or constructive) as a result of a past event, for which an outflow of resources embodying economic benefits is probable and a reliable estimate for the amount of the obligation can be made. The Group obtains legal advice on the value of the provision of specific complaints and/or claims and arbitration. The amounts recognised as provisions are the best estimates of the expenditure required to settle the present obligation at the end of the reporting period. When a separate liability is measured, the most likely outcome may be considered the best estimate of the liability. Due to the risks and uncertainties surrounding the facts and circumstances of any pending litigations or complaints and/or claims or cases subject to arbitration proceedings, a significant degree of judgement is required for the estimation of the relevant outcome. 3.3 Impairment of goodwill and investments in subsidiaries The process of identifying and evaluating impairment of goodwill and investments in subsidiaries is inherently uncertain because it requires significant Management judgement in making a series of estimates, the results of which are highly sensitive to the assumptions used. The review of impairment represents Management s best estimate of the factors below. Firstly, significant Management judgement is required in estimating the future cash flows of the acquired entities. The values are sensitive to the cash flows projected for the periods for which detailed forecasts are available, and to assumptions regarding the long-term pattern of sustainable cash flows thereafter. The cash flow forecasts are compared with actual performance and verifiable economic data in future years. However, the cash flow forecasts necessarily and appropriately reflect Management s view of future business prospects. Additionally, the cost of capital used to discount future cash flows, can have a significant effect on the entity s valuation. For Special Purpose Vehicles (SPVs), the principal indication of impairment is a decrease in the carrying value of the underlying properties as assessed by independent qualified real estate valuers. Any impairment of goodwill of the acquired entities affects the Group's results while any impairment of investments in subsidiaries affects the Bank's results. Present value of acquired in-force business (PVIF) are 12

14 Notes to the Condensed Consolidated Financial Statements 3. Use of estimates and judgements (continued) tested for impairment, annually and when circumstances indicate that the carrying value may be impaired. When the recoverable amount is less than the carrying value, an impairment loss is recognised in the income statement. 3.4 Fair value of investments The best evidence of fair value of investments is a quoted price in an actively traded market. If the market for a financial instrument is not active, a valuation technique is used. The majority of valuation techniques employed by the Group use only observable market data and thus the reliability of the fair value measurement is relatively high. The Group uses models with unobservable inputs only for the valuation of non-listed investments. In these cases, the Group takes into account, amongst others, the net positions of the entities in which the investment has been made, as well as estimates of the Group s Management to reflect uncertainties in fair values resulting from the lack of data and significant adverse changes in technology, market, economic or legal environment in which the entity operates. 3.5 Impairment of available for sale investments Available for sale investments in equity securities are impaired when there has been a significant or prolonged decline in their fair value below cost. In such a case, the total loss previously recognised in equity is recognised in the consolidated income statement. The determination of what is significant or prolonged requires judgment by Management. The factors which are taken into account in these estimates include the percentage reduction in the cost or impaired cost, as well as the net positions of the entities. Available for sale investments in debt securities are impaired when there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the investment and the loss event (or events) has an impact on the estimated future cash flows of the investment. The identification of impairment requires judgment by Management. An individual assessment of impairment is carried out on debt securities whose fair value as at the date of the financial position has significantly decreased as well as the issuer has been downgraded. 3.6 Properties held for sale/stock of properties held for sale Properties held for sale are measured at the lower of carrying amount and fair value less costs to sell. Stock of property is measured at the lower of cost and net realisable value. The estimated sales price is determined with reference to the fair value of properties. The fair value is established through valuations carried out by qualified real estate valuers who apply internationally accepted valuation models, use their market knowledge and professional judgement. This exercise, depending on the nature of the underlying asset and available market information, has a degree of uncertainty. The determination of costs to sell may also require professional judgement which involves a degree of uncertainly due to the relatively low level of market activity. 3.7 Taxation The Group is subject to corporation tax in the countries in which it operates. Estimates are required in determining the provision for corporation taxes as at the date of the financial position. There is the possibility of a change in the tax treatment of impairment losses on the value of loans and advances other than those concerning customers individually assessed, as indicated in correspondence from the office of the Commissioner of Taxation and contrary to the policy applied by the Bank to date. Where the final tax is different from the amounts initially recognised in the income statement, such differences will impact the tax expense, the tax liabilities and deferred tax assets or liabilities of the period in which the final tax is agreed with the relevant tax authorities. Deferred tax assets arising from tax losses are recognised to the extent that it is probable that the Group will generate future taxable profits against which these losses can be utilised. The recognition of deferred tax asset in respect of tax losses is based on judgements made in relation to the probability, sufficiency and timing of future taxable profits as well as the applicability of future tax planning strategies. These judgements rely on historical available information and estimations regarding, among others, macroeconomic conditions, 13

15 Notes to the Condensed Consolidated Financial Statements 3. Use of estimates and judgements (continued) changes in interest rates, real estate prices and demand, the level of the non-performing exposures and the expected results of operations based on the business model and strategic plan of the Group. The parameters underlying the judgements made are subject to uncertainty and may result in changes in the measurement of deferred tax asset compared to initial estimates. 4. Segmental analysis For management purposes, the Group is organised into two operating segments in Cyprus based on the provision of services, as follows: Banking and financial services segment - principally providing banking and financial services, including financing and investment services, as well as custodian and factoring services Insurance services segment - principally providing life and general insurance services The table below presents income, expenses, impairment losses and provisions to cover credit risk, (loss)/profit before taxation and information on assets and liabilities regarding the Group's operating segments. 14

16 Notes to the Condensed Consolidated Financial Statements 4. Segmental analysis (continued) Banking & Financial services Three-month period ended 31 March Insurance Services Three-month period ended 31 March Inter-segment transactions/balances Three-month period ended 31 March Total Three-month period ended 31 March Turnover (1.607) (1.595) Net interest income Net income from fees, commissions, net gains on disposal and revaluation of foreign currencies and financial instruments and other income (1.089) (981) Total net income (1.089) (981) Total expenses (37.300) (35.293) (1.779) (1.721) (39.049) (36.993) Profit /(loss) from ordinary operations before impairment losses and provisions to cover credit risk (1.059) (960) Impairment losses and provisions to cover credit risk (27.314) (21.599) (27.314) (21.599) (Loss)/profit before taxation (12.210) (453) (1.059) (960) (10.239) Banking & Financial services Insurance Services Inter-segment transactions/balances Total 31 March December March December March December March December Total assets (33.426) (20.406) Total liabilities (32.372) (20.766)

17 Notes to the Condensed Consolidated Financial Statements 5. Total expenses Annual contribution to the Single Resolution Fund (SRF) As of 1 st of January 2016, the European Union within the Banking Union framework has put forward a third pillar, a deposit insurance scheme (EDIS-European Deposit Insurance Scheme) which will gradually take over the national depositors protection scheme. The first pillar of the Banking Union consists of a common framework for supervision of banks implemented by the Single Supervisory Mechanism (SSM); the second pillar consists of a common framework for bank resolution implemented by the Single Resolution Mechanism (SRM). The SRM provides that the SRF will be built up over a period of 8 years with 'ex-ante' contributions from the banking industry. On the 28th April 2016 the Bank received a notification from the Central Bank of Cyprus stating that its 2016 contribution to SRF amounted to 3,1 million was payable until 27 June The 2016 annual contribution was paid by the Ministry of Finance from the annual contributions payable by credit institutions for the special levy imposed in accordance with the provisions of Special Levy on Credit Institutions Law of 2011 to The contribution to the SRF for 2017, which was based on 31 December 2015 data and calculated in accordance with the Commission Delegated Regulation (EU) 2015/63 of 21st October 2014, was transmitted by the Singe Resolution Board (SRB) via the Deposit Guarantee and Resolution of Credit and Other Institutions Scheme (DGS). The Bank s contribution to the SRF, which is payable on 26 June 2017, amounts to and was recognised in the administrative expenses. During November 2016 a draft Law of the Special Levy on Credit Institutions Law (Amended) 2016 was submitted before the House of Representatives. The purpose of the draft law was to amend specific articles in the Law in order to provide for the deduction of the contributions from the amount of special levy and hence avoid duplicated contributions. The House of Representatives voted against the relevant draft law but a new draft law, together with some amendments is expected to be resubmitted during Impairment losses and provisions to cover credit risk 31 March 2017 ' March 2016 '000 Impairment losses on the value of loans and advances (see Note 9) (27.428) (25.310) Provisions to cover credit risk for contractual commitments and guarantees Taxation (27.314) (21.599) 31 March 2017 ' March 2016 '000 Corporation tax (233) (298) Taxes withheld at source (12) (3) Deferred tax 404 (143) 159 (444) According to the Income Tax Law 118(I)/2002 as amended, the Bank s profit and that of its subsidiaries in Cyprus, is subject to corporation tax at the rate of 12,5%. Tax losses of Group companies in Cyprus can be offset against taxable profits of other Group companies in Cyprus and any tax losses not utilised can be carried forward and offset against the same entity s taxable profits of the next five years. As of 1 st January 2015 onwards cross-border relief is allowed only in the case of losses of an EU subsidiary that has exhausted all other possibilities to use the said losses in its country of tax residence. 16

18 Notes to the Condensed Consolidated Financial Statements 7. Taxation (continued) Profits earned by subsidiary companies and permanent establishments outside Cyprus are subject to taxation at the rates applicable in the country in which the operations are carried out. Tax exemptions, allowances, deductions and offsets pursuant to Articles 8, 9, 10 and 13 of the Income Tax Law 118(I)/2002 are taken into consideration for the calculation of the tax liability. According to the provisions of the Special Contribution for the Defence of the Republic Law, Companies that do not distribute 70% of their profits after tax, as these profits are defined by this Law, during the two years following the end of the year to which the profits refer, will be deemed to have distributed this amount as dividend. Special contribution for defence at 17% will be payable on such deemed dividends to the extent that the shareholders (individuals and companies), at the end of the period of two years from the end of the fiscal year to which the profits refer, are Cyprus residents for the purposes of this Law. The amount of the deemed dividend distribution is reduced by any actual dividend already distributed in respect of the year to which the profits refer. The special contribution for defence is paid by the Bank on behalf of the shareholders. 8. Basic and diluted (loss)/earnings per share Three-month period ended 31 March Basic and diluted (loss)/earnings per share (Loss)/profit attributable to shareholders of the parent company ( thousand) (10.512) 335 Average number of shares in issue during the period (thousand) Basic and diluted (loss)/earnings per share ( cent) (5,30) 0,17 As at 31 March 2017 there were no options or instruments convertible into new shares and so basic and diluted (loss)/earnings per share are the same. 9. Loans and advances to customers 31 March 2017 ' December 2016 '000 Loans and advances to customers Accumulated impairment losses ( ) ( )

19 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) Accumulated impairment losses on the value of loans and advances Individual impairment losses On an individual and collective assessment basis 31 March 2017 ' December 2016 '000 1 January Contractual interest on impaired loans Unwinding of discount (12.686) (58.680) Net write-offs of loan impairment losses (33.731) ( ) Charge for the period/year Exchange difference March/31 December Collective impairment losses On collective assessment basis (IBNR) 1 January Net write-offs of loan impairment losses (1.339) (4.372) Charge/(release) for the period/year (1.737) Exchange difference (12) (6.029) 31 March/31 December Accumulated impairment losses Impaired loans and advances Represent the loans and advances for which the Group determines that there is objective evidence for impairment as a result of one or more loss events occurring after initial recognition and which have an impact on the estimated future cash flows as assessed either on an individual basis or on a collective basis. The resulting impairment loss is recognised under Individual Impairment losses. These loans and advances are classified in Grade 3 (high risk) based on the Group s credit risk assessment system. Loans with renegotiated terms due to the deterioration of the financial position of the customer are usually considered impaired, if the Group determines that, according to the loan contractual terms, non-repayments of the total principal and contractual interest due is possible. Interest income on impaired loans and advances, which corresponds to their carrying amount, recognised in the income statement for the period ended 31 March 2017 amounted to 12,7 million (31 December 2016: 58,7 million). The interest income which corresponds to the amount of the impairment loss, is suspended and included in the accumulated impairment losses on the value of loans and advances. 18

20 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) Non-impaired loans and advances The loans and advances which were not found to be impaired, are presented in risk categories based on the credit risk assessment system of the Group. The risk categories are as follows: Grade 1 (Low Risk): An immediate ability to repay the credit facility is assumed. Grade 2 (Medium Risk): The probability of indirect recovery of the credit facility is assumed. Grade 3 (High Risk): The debtor presents a higher risk compared to Grade 1 and 2 on the existence of direct and indirect recovery of the credit facility. Past due but not impaired loans and advances Represent non-impaired loans and advances for which the contractual interest or principal repayments are past due and the Group determines that there is no objective evidence of impairment by taking into account, among others, the value of available collateral. Collateral On the basis of the Group s policy, the amount of credit facilities granted should be based on the repayment capacity of the relevant counterparties. Furthermore, policies are applied for the hedging and mitigation of credit risk through the holding of collateral. These policies define the types of collaterals held and the methods for estimating their fair value. The main collaterals held by the Group include mortgage interests over property, pledging of cash, government and bank guarantees, charges over business assets as well as personal and corporate guarantees. Property collateral relates to immovable commercial, residential and land real estate collateral. The open market value is indexed to today using publicly available indices. The indexations are monitored and validated for their ability to accurately reflect the current market values of the property collaterals of the Bank. During 2016, the indexation validation exercise suggested that for property collaterals related to land, a downward correction was appropriate in order to more accurately reflect their current market value. The value of tangible collateral for loans and advances classified as impaired both under Collective and Individual assessments amounted to million as at 31 March 2017 (31 December 2016: million). The value of tangible collateral for loans and advances past due but not impaired amounted to 205,0 million as at 31 March 2017 compared to 239,1 million as at 31 December Aiming at fulfillment of undertakings concerning harmonization with EU VAT legislation given by the Republic on accession to the EU, the Ministry of Finance has submitted to the Finance Committee of the House of Representatives draft legislation concerning imposition of VAT on transactions involving building land specified in the legislation or shares the ownership of which secures legally or actually the ownership or ownership by usufruct of such building land. Enactment of this legislation is expected in the forthcoming months and it is anticipated that it will adversely affect the value of land and buildings.this change could affect the provisioning exercise of the Group. At this stage there is no clarity on the scope and timing of the proposed changes to the VAT law. Forborne Exposures According to the European Banking Authority s (EBA) technical standards, forborne exposures are (i) exposures which involve changes in their terms and/or conditions and (ii) the forbearance measures consist of concessions towards a debtor which aim to address existing or anticipated difficulties on the part of the borrower to service debt in accordance with the current repayment schedule. Changes in the terms and conditions of a contract that do not occur because the customer is not able to meet the terms and conditions of the contract due to financial difficulties do not constitute forbearance measures (see details below). 19

21 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) The most significant prerequisite for the forbearance of an exposure is the existence of customer repayment ability i.e. the customer is viable. The Bank s Restructuring Policy includes the terms and conditions on which the Bank determines whether or not a renegotiated repayment schedule shall be granted. The forbearance measures to be taken and their duration thereof are determined on the basis of specific customer information, based on the prevailing economic conditions and in accordance with relevant legislation or regulatory Directives. The monitoring of forborne loans is performed by both, Business Units and the Credit Risk Management department. Every effort is taken by the Bank for the proper assessment of the new repayment schedule on the basis of the forbearance measures, in order to avoid a new default. Non-performing and forborne exposures according to the European Banking Authority s (EBA) technical standards The European Banking Authority (EBA) published in 2014 its technical standards with respect to nonperforming and forborne exposures which were adopted by the European Commission (EC) through the commission implementation regulation (EU) Exposures include all debt instruments (loans and advances and debt securities) and off-balance sheet exposures, except those held for trading exposures. As per the above regulation, the following are considered as non-performing Exposures (NPEs): (i) (ii) (iii) (iv) (v) (vi) (vii) (viii) Material exposures that are over 90 days past due, The debtor is assessed as unlikely to pay its credit obligations in full without realisation of collateral, regardless of the existence of any past-due amount or of the number of days past due, Exposures in respect of which a default is considered to have occurred in accordance with Article 178 of Regulation (EU) No 575/2013, Exposures of debtors against whom legal action has been taken by the Bank or exposures of bankrupt debtors, Exposures that are found impaired as per the applicable accounting framework, Forborne exposures that were NPE at forbearance or became NPE after forbearance and which are re-forborne while under probation (the probation period for forborne exposures begins once the contract is considered as performing and lasts for two years minimum), Forborne exposures reclassified from NPE status i.e. that were NPE at forbearance or became NPE after forbearance and present more than 30 days past due while under probation Further to the above the all-embracing criteria apply as follows: (a) for debtors classified as retail debtors as per the Regulation (EU) No 575/2013, when the Bank has on-balance sheet exposures to a debtor that are material and are past due by more than 90 days the gross carrying amount of which represents more than 20% of the gross carrying amount of all on-balance sheet exposures to that debtor, all on and off-balance sheet exposures to that debtor shall be considered as nonperforming and (b) for debtors classified as non-retail debtors as per the Regulation (EU) No 575/2013, when the Bank has any on-balance sheet exposures to a debtor that are non-performing (if the exposure is non-performing due to over 90 days past due it must pass the materiality thresholds), all on and off-balance sheet exposures to that debtor shall be considered as NPE. Else, only exposures that are non-performing will be classified as such. 20

22 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) The below materiality thresholds apply only for the NPE criterion of arrears over 90 days past due. For exposures to debtors classified as Retail as per the Regulation (EU) No 575/2013: For term loans: if the past due amount of each exposure is over 500 the exposure shall be classified as material. For overdrafts/current accounts: if the past due amount or the excess of the exposure exceeds 500 or 10% of the limit approved by the Bank the exposure shall be classified as material. For exposures to debtors not classified as Retail as per the Regulation (EU) No 575/2013: If the total excesses/past dues of debtors exceed or exceed 10% of their total on balance sheet exposures then all the exposures of the debtor shall be classified as material. If as per the above the exposures are not classified as material, then they may be classified as performing NPEs even if they present arrears over 90 days past due. Exposures may be considered to have ceased being non-performing when all of the following conditions are met: (a) the situation of the debtor has improved to the extent that full repayment, according to the original or when applicable the modified conditions, is likely to be made; (b) the debtor does not have any amount past-due by more than 90 days. When forbearance measures are extended to non-performing exposures or to exposures which had been non-performing at forbearance or became non-performing after forbearance, the exposures may be considered to have ceased being non-performing only when all the following conditions are met: (a) (b) (c) (d) the extension of forbearance does not lead to the recognition of impairment or default; one year has passed since the forbearance measures were extended; there is not, following the forbearance measures, any past-due amount or concerns regarding the full repayment of the exposure according to the post-forbearance conditions. the debtor does not have any amount past-due by more than 90 days. As per EBA technical standards evidence of a concession towards a debtor which aim to address existing or anticipated difficulties on the part of the borrower to service debt in accordance with the current repayment schedule, includes: (a) (b) (c) the modification of the previous terms and conditions of a contract would not have been granted had the debtor not been in financial difficulties; a difference in favour of the debtor between the modified and the previous terms of the contract; cases where a modified contract includes more favourable terms than other debtors with a similar risk profile could have obtained from the same institution. Examples of exposures that should be classified as forborne as per the new EBA technical standards include: (a) (b) (c) Exposures that were non-performing at forbearance. Exposures that were past due more than 30 days anytime within 3 months prior to forbearance. Forbearance measures such as partial write-offs. 21

23 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) The forbearance classification shall be discontinued when all of the following conditions are met: (a) the contract is considered as performing, including if it has been reclassified from the non-performing category after an analysis of the financial condition of the debtor showed it no longer met the conditions to be considered as non-performing, (b) a minimum 2 year probation period has passed from the date the forborne exposure was considered as performing, (c) regular payments of more than an insignificant aggregate amount of principal or interest have been made during at least half of the probation period, (d) none of the exposures to the debtor is more than 30 days past-due at the end of the probation period. Based on the above categories, loans and advances to customers of the Group, are presented as follows: Loans and advances to customers 31 March December Carrying amount Impaired: Grade 3 (high risk) Individual impairment losses ( ) ( ) Carrying amount Of which with forbearance measures Past due but not impaired: Grade 1 (low risk) Grade 2 (medium risk) Grade 3 (high risk) Carrying amount Past due comprises: 0+ up to 30 days up to 60 days up to 90 days days Carrying amount Of which with forbearance measures Neither past due nor impaired: Grade 1 (low risk) Grade 2 (medium risk) Grade 3 (high risk) Carrying amount Of which with forbearance measures Balances after individual impairment losses Collective impairment losses (29.568) (27.558) Total carrying amount

24 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) The movement of the net carrying amount of the Group s impaired loans and advances to customers is as follows: 31 March December January Transfer to non- impaired loans and advances during the period/year (54.830) ( ) Net movement of impaired loans and advances (33.276) (95.660) Loans and advances classified as impaired during the period/year March/31 December The Group s loans and advances with forbearance measures are analysed below: 31 March December 2016 After individual impairment losses 31 March December Trade Construction and Real Estate Manufacturing Tourism Other sectors Retail The tangible collateral relating to loans and advances with forbearance measures amounted to million as at 31 March 2017 (31 December 2016: million). Non-Performing Exposures (NPEs) According to the CBC directive on Loan Impairment and Provisions Practices (February 2014), the credit institutions are obliged to announce Table A as presented below. The non-performing exposures portfolio of the Group as at 31 March 2017 amounted to million (31 December 2016: million). The ratio of NPEs to gross loans was 57,2% (31 December 2016: 58,2%). NPE s include contractual interest not recognized in the income statement. The NPEs provision (individual and collective impairment losses) coverage was 56,7% as at 31 March 2017 (31 December 2016: 54,9%). 23

25 Notes to the condensed consolidated financial statements 9. Loans and advances to customers (continued) Analysis of loan portfolio according to the counterparty sector as at 31 March 2017 Table Α of which nonperforming exposures Total loan portfolio of which exposures with forbearance measures of which on nonperforming exposures Cumulative Impairment losses of which nonperforming exposures of which exposures with forbearance measures of which on nonperforming exposures Loans and advances* General Governments Other financial corporations Non-financial corporations of which: Small and Medium-sized enterprises of which: Commercial real estate By sector 1. Construction Wholesale and retail trade Real estate activities Accommodation and food service activities Manufacturing Other sectors Households of which: Residential mortgage loans of which: Credit for consumption * Non-including loans and advances to central banks and credit institutions. 24

26 Notes to the Condensed Consolidated Financial Statements 9. Loans and advances to customers (continued) Analysis of loan portfolio according to the counterparty sector as at 31 December 2016 Table Α of which nonperforming exposures Total loan portfolio of which exposures with forbearance measures of which on nonperforming exposures Cumulative Impairment losses of which nonperforming exposures of which exposures with forbearance measures of which on nonperforming exposures Loans and advances* General Governments Other financial corporations Non-financial corporations of which: Small and Medium-sized enterprises of which: Commercial real estate By sector 1. Construction Wholesale and retail trade Real estate activities Accommodation and food service activities Manufacturing Other sectors Households of which: Residential mortgage loans of which: Credit for consumption * Non-including loans and advances to central banks and credit institutions. 25

27 Notes to the Condensed Consolidated Financial Statements 10. Debt Securities Securities held to maturity 31 March 2017 ' December 2016 '000 Listed Securities classified as loans and receivables Listed Securities available for sale Listed Analysis of Debt securities by sector: Concentration by sector: 31 March 2017 ' December 2016 '000 Governments Banks Other sectors As at 31 March 2017 the Group s exposure in Cyprus Government Bonds amounted to thousand (31 December 2016: thousand). The category Other sectors mainly consists of debt securities of supranational organisations. As at 31 March 2017 there were no debt securities pledged (31 December 2016: nil). 26

28 Notes to the Condensed Consolidated Financial Statements 10. Debt Securities (continued) The Group closely monitors developments in the international markets so that any measures needed to reduce credit risk are promptly taken. The monitoring of exposure in countries of high risk is centralised through systems that fully and on an ongoing basis cover all material exposures to these countries such as interbank placements, debt securities, other investments, etc. Also, maximum acceptable levels are specified according to the rankings of the countries and taking into account their credit ratings, in addition to political, economic and other factors. For the classification of a country as High Risk country, the Non-Investment Grade status of countries which as per the CRR is the worst, out of the best two ratings from Moody s, Fitch and S&P as well as the Euromoney Score of countries are primarily considered. Some of the debt securities listed in the table below, based on the three level hierarchy depending on the significance of the inflows used to determine fair value, are classified in Level 2 and 3. The table below shows the Group's exposure to investments in debt securities in countries with high credit risk, at the reporting date: Nominal value Book value Market value Cyprus: Government Bonds Reclassification of debt securities On the 1 st of January 2009, the Group proceeded with a review of its intention for the holding of debt securities and consequently of its policy for classifying them under the various categories. As a result of this review, a number of debt securities, which were included in the held for trading and available for sale categories, were reclassified to the held to maturity and loans and receivables categories. For the years 2010 to 2016 as well as for the three-month period ended 31 March 2017, there has been no other reclassification of debt securities in other categories. All reclassified held for trading debt securities had matured by Reclassification of available for sale investments In accordance with the provisions of the amended IAS 39, the Group has reclassified certain available for sale debt securities to loans and receivables, in view of the fact that there was no active market for these debt securities and the Group did not have the intention to sell these securities in the foreseeable future. 27

29 Notes to the Condensed Consolidated Financial Statements 11. Reclassification of debt securities (continued) The carrying amount and fair value of the reclassified debt securities is presented below: 1 January March 2017 Carrying amount Carrying and fair value amount Fair value Available for sale debt securities reclassified as loans and receivables Had the Group not reclassified the available for sale debt securities to loans and receivables on the 1 st of January 2009, the Group s equity would have included losses from change in fair value of these debt securities of thousand that would have been included in the revaluation reserve for available for sale investments. In addition, on the 1 st of January 2009, the Group reclassified certain available for sale debt securities, that it intends to hold to maturity, to the held to maturity category. The carrying amount of these debt securities transferred on the 1 st of January 2009 amounted to million. On 31 st December 2016 the carrying value of these remaining bonds amounted to nil since all bonds matured. As a result of the above decision, for the period ended 31 March 2017, an amount of 73 thousand (31 December 2016: 733 thousand), being amortisation of revaluation of reclassified debt securities available for sale, was transferred from the investment revaluation reserve to the income statement. 12. Property, plant and equipment and intangible assets Property, plant and equipment '000 Intangible assets '000 Net book value 1 January Additions less disposals Depreciation/amortisation (1.239) (575) Net book value 31 March Deferred Tax Asset Deferred taxation arises from: 31 March December Property revaluation differences and differences between depreciation and capital allowances -- 1 Tax losses

30 Notes to the Condensed Consolidated Financial Statements 13. Deferred Tax Asset (continued) Movement of Deferred taxation: 2017 Balance 1 January Effect on income statement Balance 31 March '000 '000 '000 Property revaluation differences and differences between depreciation and capital allowances 1 (1) -- Tax losses Balance 1 January Effect on income statement Balance 31 December '000 '000 '000 Property revaluation differences and differences between depreciation and capital allowances Tax losses (49.629) (49.629) Other assets As at 31 March 2017, the other assets amounted to thousand (31 December 2016: thousand) of which Stock of properties held for sale amounted to thousand (31 December 2016: thousand). The Bank as part of its non-performing exposures management is entering into a number of debt-to-asset swap transactions. Assets acquired in satisfaction of debt are acquired either directly or indirectly through wholly owned Special Purpose Vehicles (SPVs). For liquidation optimisation the SPVs are owned either directly by the Bank or indirectly through a wholly owned holding company (D4A2 Ltd). For properties held through SPVs and for which the titles have not yet been issued, the ownership is ensured via filing of the Sales/Purchases agreement with the Land Registry. The stock of properties include residential, offices and other commercial properties, industrial buildings and land (fields and plots). During 2015 the Bank set up and has a 100% shareholding in Anolia Holdings Ltd whose main activity is the ownership and management of immovable property and is classified under assets held for sale. The fair value of the investment as at 31 December 2016 amounted to thousand. During the first quarter of 2017, an agreement was signed for its sale for a consideration of thousand resulting to a gain of thousand included in Net income from fees, commissions, net gains on disposal and revaluation of foreign currencies and financial instruments and other income. As at 31 March 2017, the Group s Stock of properties held for sale amounted to thousand (31 December 2016: thousand), of which thousand (31 December 2016: thousand) relate to assets acquired in satisfaction of debt and the remaining thousand (31 December 2016: thousand) relate to assets not in use. 29

31 Notes to the Condensed Consolidated Financial Statements 14. Other assets (continued) The Group s movement of assets from customers debt settlement held for sale is presented as follows: Banking & Financial services Insurance Services Total '000 '000 '000 1 January Additions Disposals (40.625) -- (40.625) Impairment losses -- (8) (8) 31 March Banking & Financial services Insurance Services Total '000 '000 '000 1 January Additions Disposals (4.698) -- (4.698) Impairment losses (990) (35) (1.025) 31 December During 2016, the stock of property held for sale and assets held for sale were revalued by independent professional valuers based on open market value for their existing use. The fair value of these assets amounted to thousand. 15. Loan capital Tier 1 Capital 31 March 2017 ' December 2016 '000 Convertible Capital Securities 1-CCS Convertible Capital Securities 2-CCS Tier 2 Capital Non-Convertible Bonds Full details/terms of issue of the Bonds and Securities of the Bank are included in the Prospectus and the Supplementary Prospectuses of each issue. Convertible Capital Securities 1/ Convertible Capital Securities 2 (CCS 1/CCS 2) Pursuant to the terms of the Prospectus dated 30 September 2013, CCS1/CCS2 holders may exercise the right to convert the CCS1/CCS2 into ordinary shares, during the periods between January and July of each year ( the Conversion Period ) with the first Conversion Period commencing on 15 January 2016 and the last Conversion Period commencing on 15 July If a CCS1/CCS2 holder exercises his Right to convert, any interest accrued ceases to be calculated and becomes due until the end of the 30

32 Notes to the Condensed Consolidated Financial Statements 15. Loan capital (continued) conversion period during which the holder has exercised voluntary conversion, according to the provisions of Paragraph 10.B.(d) of Part IV/B/III and 11.B.(d) of Part IV/C/III of the prospectus. The first Conversion Period for CCS1/CCS2 commenced on 15 January 2016 and ended on 29 January 2016, the second Conversion Period commenced on 15 July 2016 and ended on 29 July 2016 and the third Conversion Period commenced on 16 January 2017 and ended on 31 January During the three conversion periods the Bank did not receive a Voluntary Conversion Application from any CCS1 /CCS2 holder. 16. Share capital 31 March Number of shares (thousand) 31 December Number of shares (thousand) Authorised million shares 0,50 each Issued Fully paid shares 31 March 2017 '000 No. of shares (thousand) 31 December 2016 '000 No. of shares (thousand) 1 January Issue of shares to CEO as part of his variable remuneration package Total issued share capital During the three-month period to 31 March 2017 there was no movement to the Bank s issued or authorised share capital. At 31 March 2017, fully paid shares were in issue, with a nominal value of 0,50 each (31 December 2016: shares with a nominal value 0,50 each). 17. Revaluation reserves 31 March 2017 ' December 2016 '000 Property revaluation reserve 1 January Deferred taxation on property revaluation 6 (12) Transfer to revenue reserve due to excess depreciation (73) (317) Transfer to revenue reserve due to disposal of immovable property -- (11) Revaluation reserve of available for sale securities 1 January Revaluation of equity securities available for sale 205 (1.471) Revaluation of debt securities available for sale Amortisation of revaluation of reclassified debt securities available for sale (73) (733) Transfer to the income statement on disposal of investments in equity available for sale -- (12.381) Total revaluation reserves 31 March/31 December

33 Notes to the Condensed Consolidated Financial Statements 18. Contingent liabilities and commitments Capital Commitments At 31 March 2017 the Group s commitments for capital expenditure, not recognised in the statement of financial position, amounted to thousand (31 December 2016: thousand). Contingent liabilities for pending litigations or complaints and/or claims The Group is engaged in various legal proceedings and regulatory matters arising out of its normal business operations, where an obligation is created for which an outflow of resources embodying economic benefits is possible. The existence of these obligations will be confirmed only by the occurrence, or non-occurrence, of one or more uncertain future events not wholly within the control of the Group. Hence the effect of the outcome of these matters cannot be predicted with certainty but may impact the Group s financial results. The Group is of the opinion that there are adequate defences in place for a successful outcome, in the course of the relevant proceedings. It is not practicable to provide an aggregate estimate of potential liability for such legal proceedings to be disclosed as a class of contingent liabilities. 19. Fair value Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date in the principal or, in its absence, the most advantageous market to which the Group has access at that date. The fair value of a liability reflects its nonperformance risk. The Group measures the fair value of an instrument using the quoted price in an active market, when available, for that instrument. A market is regarded as active if transactions for the asset or liability take place with sufficient frequency and volume to provide pricing information on an ongoing basis. If there is no quoted price in an active market, then the Group uses valuation techniques that maximise the use of relevant observable inputs and minimise the use of unobservable inputs. The chosen valuation technique incorporates all of the main factors that market participants would take into account in pricing a transaction. Fair value of financial instruments The table below presents the analysis of the Group s financial instruments measured at fair value on the basis of the three-level hierarchy by reference to the source of data used to derive the fair values. The levels of hierarchy of fair value are as follows: Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities. Level 2: Data other than quoted prices included within level 1 that is observable for the asset or liability, either directly or indirectly. Level 3: Import data for the asset or liability that is not based on observable market data (nonobservable import data). 32

34 Notes to the Condensed Consolidated Financial Statements 19. Fair value (continued) 31 March 2017 Level 1 Level 2 Level 3 Total '000 '000 '000 '000 Financial assets Derivatives: Foreign currency forwards Options Interest rate swaps Currency swaps Other financial assets at fair value through profit or loss Debt securities: Banks Other issuers Equity securities Investments available for sale Debt securities: Government Banks Other issuers Equity securities Collective investments units Total March 2017 Level 1 Level 2 Level 3 Total '000 '000 '000 '000 Financial liabilities Derivatives: Foreign currency forwards Options Interest rate swaps Currency swaps Total

35 Notes to the Condensed Consolidated Financial Statements 19. Fair value (continued) 31 December 2016 Level 1 Level 2 Level 3 Total '000 '000 '000 '000 Financial assets Derivatives: Foreign currency forwards Options Interest rate swaps Currency swaps Other financial assets at fair value through profit or loss Debt securities: Banks Other issuers Equity securities Investments available for sale Debt securities: Government Banks Other issuers Equity securities Collective investments units Total December 2016 Level 1 Level 2 Level 3 Total '000 '000 '000 '000 Financial liabilities Derivatives: Foreign currency forwards Options Interest rate swaps Currency swaps Total

36 Notes to the Condensed Consolidated Financial Statements 19. Fair value (continued) The tables below present the movement of financial instruments categorised at Level 3 hierarchy: Investments available for sale Equity securities Total '000 '000 1 January Gains recognised in consolidated statement of comprehensive income in the category Surplus on revaluation of available for sale equity and debt securities March Investments available for sale Shares Debt securities Equity securities held for sale Total '000 '000 '000 '000 1 January Gains recognised in consolidated income statement in the category Net gains on disposal and revaluation of foreign currencies and financial instruments Additions Transfer out -- (32) -- (32) Disposals (10.000) -- (12.381) (22.381) Gains recognised in consolidated statement of comprehensive income in the category Surplus on revaluation of available for sale equity and debt securities -- (1.171) -- (1.171) 31 December For the valuation at fair value of the investments in equity securities which are classified as Level 3, a valuation method based on the company's equity at which the investment in shares is held as well as estimates of the Management of the Group have been used. Investments in debt securities, classified in Level 3, were valued using unobservable data that reflect however the assumptions that market participants would make to assess an asset or a liability, based on the best available information under current conditions. On 31 March 2017 the fair value of investments in debt securities classified in the category Assets held to maturity and which are not measured at fair value amounted to thousand (31 December 2016: thousand) and in the three-level hierarchy would be classified as Level 1. Also the fair value of investments in debt securities classified in the category Loans and receivables and which are not measured at fair value, as at 31 March 2017 amounted to thousand (31 December 2016: thousand) and in the three-level hierarchy would be classified as Level 2. 35

37 Notes to the Condensed Consolidated Financial Statements 19. Fair value (continued) The fair value of loans and advances to customers is based on the present value of expected future cash flows. The level of subjectivity and degree of management judgment required is significant in these discounted cash flow models given that management is required to exercise judgment in the selection and application of parameters and assumptions where some or all of the parameter inputs are less observable. Future cash flows have been based on the future expected loss rate per loan category, taking into account expectations in the credit quality of the borrowers. The discount rate includes components that capture: the Group s funding cost, cost of capital and an adjustment for the future cost of risk. The fair value of loans and advances to customers not measured at fair value on 31 March 2017 amounted to million (31 December 2016: million) for the Group and would have been classified at Level Related party transactions Members of the Board of Directors and connected persons Connected persons include the spouse, the children, the parents and the companies in which Directors hold, directly or indirectly, at least 20% of the voting rights at a general meeting. 31 March 2017 ' December 2016 '000 Loans and advances Tangible securities 7 -- Deposits Additionally, at 31 March 2017, there were contingent liabilities and commitments in respect of Members of the Board of Directors and their connected persons in the form of documentary credits, guarantees and unused limits amounting to 54 thousand which did not exceed 1% of the Bank s net assets (31 December 2016: 56 thousand). For the period ended 31 March 2017 there was no interest income in relation to Members of the Board of Directors and their connected persons (31 March 2016: nil), while interest expense in respect of Members of the Board of Directors and their connected persons amounted to 3 thousand (31 March 2016: 3 thousand). Emoluments and fees of Members of the Board of Directors Emoluments and fees of Members of the Board of Directors: 31 March 2017 ' March 2016 '000 Emoluments and benefits in executive capacity Employer s contributions for social insurance, etc 2 -- Retirement benefits 4 4 Total emoluments for Executive Directors Fees Employer s contributions Non Executive Directors -- 2 Other transactions with Members of the Board of Directors and related parties The sales of insurance policies for the period ended 31 March 2017 by the Group s subsidiary, Pancyprian Insurance Ltd, to Members of the Board and their connected persons as defined above, 36

38 Notes to the Condensed Consolidated Financial Statements 20. Related party transactions (continued) amounted to 637 (31 March 2016: 963), while sales of insurance policies by the Group s subsidiary, Hellenic Alico Life Insurance Company amounted to 216 (31 March 2016: 6). For the period ended 31 March 2017 non-interest income which relates to Members of the Board of Directors and their connected persons was nil (31 March 2016: 1 thousand). Key Management personnel who are not Directors and their connected persons Key Management personnel are those persons who have the authority and the responsibility for the planning, management and control of the Banks operations, directly or indirectly. The Group, according to the provisions of IAS 24 considers as Key Management personnel the General Managers of the Bank who were not Directors, the members of the Asset and Liability Committee (ALCO) as well as management personnel who refer directly to the Chief Executive Officer. Connected persons include spouses, minor children and companies in which the Key Management personnel who were not Directors hold, directly or indirectly, at least 20% of the voting rights at a general meeting. 31 March 2017 ' December 2016 '000 Loans and other advances Tangible securities Deposits Emoluments of Key Management personnel of the Group The emoluments of Key Management personnel who were not Directors were: 31 March 2017 ' March 2016 '000 Emoluments of Key Management personnel who were not Directors: Salaries and other short term benefits Employer s contributions for social insurance etc Retirement benefits Amounts paid on termination It should be noted that due to changes in the Bank s organisational structure, the number of Key Management personnel decreased and consequently their disclosed exposures/transactions with the Bank. During the first quarter of 2016, the contract of employment between one Key Management personnel and the Bank was terminated by mutual consent. The parties agreed to a consideration for the termination of the contract of employment, in cash and in kind, amounting in total approximately 238 thousand. The Bank also paid to the Key Management personnel the total amount of his accrued rights. Furthermore the Bank signed a termination agreement with another Key Management Personnel and paid to him in 2016 the ex-gratia amount of 202 thousand. The termination took place during the first quarter of 2017 and additional amount of benefits in kind were given. 37

39 Notes to the Condensed Consolidated Financial Statements 20. Related party transactions (continued) In addition, on 31 March 2017, there were contingent liabilities and commitments to Key Management personnel who were not Directors and their connected persons amounting to 266 thousand (31 December 2016: 296 thousand). Interest income in relation to Key Management personnel and their connected persons for the period ended 31 March 2017 amounted to 4 thousand (31 March 2016: 3 thousand), while interest expense in relation to Key Management personnel and their connected persons amounted to 11 thousand (31 March 2016: 11 thousand). The sales of insurance policies for the period ended 31 March 2017 by the Group s subsidiary, Pancyprian Insurance Ltd, to Key Management personnel and their connected persons, as defined above, amounted to 4 thousand (31 March 2016: 7 thousand) while the sales of insurance policies by the Group s subsidiary, Hellenic Alico Life Insurance Company amounted to 16 thousand (31 March 2016: 6 thousand). Shareholders with significant influence and their connected persons Pursuant to the provisions of IAS 24, related parties are considered, among others, the Shareholders who have significant influence to the Bank or/and hold directly or indirectly more than twenty percent (20%) of the nominal value of the issued capital of the Bank. Connected persons include the entities controlled by Shareholders with significant influence as they are defined above. 31 March 2017 ' December 2016 '000 Loans and advances 3 1 Tangible securities Deposits On 31 March 2017, there were contingent liabilities and commitments in relation to Shareholders with significant influence and connected persons in the form of documentary credits, guarantees and unused limits amounting to 519 thousand (31 December 2016: 514 thousand). Interest income in relation to Shareholders and connected persons for the period ended 31 March 2017 amounted to nil (31 March 2016: nil) while the corresponding interest expense was 1 thousand (31 March 2016: 3 thousand). Other transactions with Shareholders with significant influence and their connected persons During the period ended 31 March 2017, there were no purchases of goods and services by Shareholders with significant influence and their connected persons as defined above (31 March 2016: nil). In addition, the sales of insurance policies by the Group's subsidiary, Pancyprian Insurance Ltd, to Shareholders with significant influence and their connected persons as defined above, amounted to 6 thousand (31 March 2016: 31 thousand). On 31 March 2017, Shareholders with significant influence and their connected persons had in their possession Convertible Capital Securities 2 (CCS2) amounting to 15,7 million (31 December 2016: 15,7 million). 38

40 Notes to the Condensed Consolidated Financial Statements 20. Related party transactions (continued) For the period ended 31 March 2017 non-interest income amounting to 44 thousand (31 March 2016: 20 thousand) was received which relates to Shareholders with significant influence and their connected persons. All transactions with Members of the Board of Directors, Key Management personnel, Shareholders with significant influence and their connected persons are at an arm s length basis. Regarding the Key Management personnel, facilities have been granted based on current terms as those applicable to the rest of the Group s personnel. 21. Economic Environment Economic Environment and Group operations in Cyprus Cyprus has completed its three-year macroeconomic Adjustment Programme in March 2016, with the sovereign regaining international capital market access. Cyprus has implemented important fiscal and structural reforms under its macroeconomic adjustment programme, which are set to contribute towards strong fiscal governance in the coming years. Public finances have been consolidated to a large extent to secure the sustainability of public debt. Fiscal developments have largely out-performed the primary balance targets that were set at the beginning of the programme. Also, significant progress has been made under the programme to restructure and restore confidence in the Cypriot financial system. The better than expected outcome in the economy, together with the gradual restructuring taking place in the banking sector, have created and maintained an environment of improved confidence which is reflected in the upgrades of the country s and the largest domestic banks credit rating by international rating agencies. As a result, Cyprus successfully tapped international markets three times during 2016, while the yields declined to historically low levels allowing to refinance the national debt at more favourable rates and with extended maturities. Fitch Ratings upgraded the long-term rating of Cyprus by one notch to BB- with a positive outlook in October In March 2017, Standard and Poor s, also, upgraded Cyprus long-term rating by one notch to BB+, from BB now one notch below investment grade. Moreover, in August 2016, Moody s has changed its outlook on the Cypriot banking system to positive from stable. As a result of the above, and the minimum credit rating requirement of the European Central Bank s (ECB s) quantitative easing programme, the Cyprus Bonds will qualify for the programme when Cyprus returns to investment grade. In July 2016, the Republic of Cyprus, accessed international capital markets for the first time after the completion of the economic adjustment programme, with an issue of a seven year bond of 1 billion at a yield of 3,8%. The commitment regarding the implementation of the Economic Adjustment Programme has been the cornerstone in steering the economy out of recession. The economy has been exhibiting robust growth since the beginning of 2015, with real GDP growth increasing by 2,8% during According to the Flash Estimate compiled by the Statistical Service, based on seasonally and working day adjusted data, the GDP growth rate in real terms during the first quarter of 2017 is positive and estimated at +3,3% over the corresponding quarter of The course of the steady recovery path is reflected in the labor market, which tends to follow the recovery with a time lag. During Q1 2017, the unemployment rate stood at 12,4%. In March 2017, the Harmonized Price Index increased by 1,5% when compared to March 2016, while compared to February of 2017 increased by 0,9%. For Q the HICP recorded an annual increase of 1,2%. The expansion of the economy was mainly driven by rising private consumption amid negative inflation and supported by the depreciation of the Euro and the low oil prices. In 2016, private consumption grew by 2,9%, compared with the corresponding period of Over the same period, investment grew by 26%, primarily due to investment in transport equipment, while investment in construction also increased by 8,7%. From a sectoral point of view, growth was supported by resilient export performance in the services sectors of tourism and professional business. Specifically, during 2016, tourist arrivals increased an annual 19,8%, compared with the previous year and at the same time, revenues from tourism increased an annual 12%. For the period January February 2017 revenue from tourism is estimated at 82,0 mn compared to 66,7 mn in the corresponding period of 2016, recording an increase of 22,9%.For Q arrivals of tourists totaled compared to in the corresponding period of 2016, recording an increase of 13,5%. 39

41 Notes to the Condensed Consolidated Financial Statements 21. Economic Environment (continued) The housing market continued its adjustment in the course of 2016, bringing the cumulative fall in prices since mid-2008 to 32% (Central Bank of Cyprus s Property Price Index). During 2016, property sales recorded a new increase according to Land Registry data. Specifically, the sales deeds submitted during 2016 increased to versus during the corresponding previous period, recording a year-on-year increase of 43%. During the first quarter of 2017, property sales recorded a new increase according to Land Registry data. Specifically, for the relevant period, the deeds of sale recorded an increase of 10% to against during the corresponding period a year ago. Cyprus' macroeconomic outlook is positive and is accompanied by a significant increase in real gross domestic product in 2016, the reduction in unemployment and further improvement of key domestic indicators since the beginning of the year. Despite the important steps taken towards restoring the economic climate, some degree of uncertainty remains, as the country still has certain issues to resolve, such as the high volume of non-performing exposures (NPEs), high unemployment and delays in the advancement of structural reforms. The high private indebtedness levels that have led to deleveraging and increased NPEs, continue to pose significant risks to the stability of the domestic banking system and to the outlook for the economy, especially via developments in property prices. From an exogenous perspective, the country s economy may be negatively influenced due to weaker than expected growth in the Euro area and a slowdown in output growth in the UK and further depreciation of the pound against the Euro, as a result of increased uncertainty following the UK referendum. Also, possible deterioration of the Russian economic outlook and the increased geopolitical tensions in the Middle East and Eastern Mediterranean, could trigger adverse spillovers to economic confidence, tourism and consequently to the aggregate economic activity. On the other hand, geopolitical tensions in neighbouring counties render Cyprus as a safer tourist destination and could therefore counterbalance, to a significant extent, the potential reduction in tourist traffic from UK. Additionally, developments over a potential reunification of Cyprus along with the exploitation of Cyprus natural resources are being closely monitored in order to assess the potential prospects that are being developed. In spite of these challenges, Cyprus' macroeconomic outlook is positive. Official forecasts by the Ministry of Finance of the Republic of Cyprus anticipate growth of 2,9% in The pick-up in domestic demand is expected to be reflected into improved labor market conditions, with unemployment starting to ease gradually. Inflation is expected to turn positive, but remain relatively low, weighed down by recent declines in oil prices. Consequences of the recent developments The Cyprus banking sector has gone through a reformation phase and is now in a strengthened capital and liquidity position. Its size has been reduced to a moderate 3,7 times the GDP or about the EU average. Foreign exposures have been eliminated and domestic operations form the main focus. While decisive steps were taken and swift progress has been achieved throughout the banking sector, the high share of NPEs continues to impact banks balance sheets. The Bank has managed to navigate successfully through the banking crisis. Ιt has retained throughout the crisis its reputation for stability and confidence and is focusing on strengthening and improving its market position within the Group's strategy of reorganizing and reforming its business model. The main pillars of the strategy is the reduction of non -performing exposures, the expansion of new lending, thus increasing the Bank s market share, and the increase of its revenues through other banking activities. Within the framework of tackling the Group s loan portfolio quality, the Bank has reached an agreement on the 10 th of January 2017 with APS Holding a.s for the management of real estate assets and servicing of the entire portfolio of non-performing exposures of the Bank. This agreement, which is subject to finalisation and applicable approvals and clearances from the relevant regulatory and any other authorities, is of huge strategic importance for Hellenic Bank. By creating the first debt servicing and real estate asset management platform in the Cypriot market, the Bank will be able to effectively deal with its non-performing exposures in an accelerated way, by developing, expanding and improving the recoveries of NPEs through leveraging on the knowhow and expertise of APS. Furthermore, it will allow the Bank to better allocate its resources on managing and growing the performing loan book by using its excess liquidity to the benefit of the market, as 40

42 Notes to the Condensed Consolidated Financial Statements 21. Economic Environment (continued) well as on continuing its digital transformation journey, the optimisation of corporate governance and the adaptation to the expanding compliance framework. Meanwhile, the Bank maintains sufficient liquidity to allow it to exploit opportunities while maintaining its focus on organic growth. The Bank has the ability to finance creditworthy businesses and households, helping in the restoration of the country s economy. The Bank estimates that there is potential and opportunities in various sectors of the economy. The focus of new loans will be to companies that increase the competitiveness and productivity of the country, such as in the sectors of commercial activities, tourism, agriculture, information technologies, and projects on energy and shipping targeting specific customer profiles. At the same time, loans to the retail sector will be geared toward mortgages, small loans to new customers and supporting current clients who are deemed viable. 22. Capital Base and Adequacy The Capital Adequacy Ratios of the Group and the Bank under Pillar I, which are above the minimum regulatory requirements, were as follows: Capital Adequacy Ratios Group (transitional basis) Group (fully loaded basis) Bank (transitional basis) Capital Adequacy Ratio (%) 17,24% 17,24% +0 bps 17,12% 17,20% Tier 1 Ratio (%) 17,09% 17,01% +8 bps 17,04% 17,05% Common Equity Tier 1 (CET 1) Ratio (%) 13,71% 13,83% -11 bps 13,51% 13,68% Common Equity Tier 1 capital ( million) % Risk Weighted Assets (RWAs) ( million) % The decrease of 11 basis points in CET 1 ratio (transitional basis) compared to 31 December 2016, was mainly the result of the below: i) overall decrease in CET1, mainly as a result of the current period losses primarily due to provisions for impairment losses and provisions to cover credit risk (effect of 31 basis points decrease). The effect of the gradual elimination of transitional provisions (effect of 20 basis points decrease) is offset by the increase in other comprehensive income due to positive revaluation of bonds (effect of 18 basis points increase), ii) overall decrease in RWAs, mainly due to the decrease in net Funded Defaulted exposures (net effect of 27 basis points increase). As at 31 March 2017 the Leverage Ratio 1 for the Group was 8,73% (Bank: 8,72%) compared to 8,75% (Bank: 8,74%) as at 31 December The Leverage Ratio on a fully loaded basis for the Group was formed at 8,70% (Bank: 8,69%) compared to 8,71% (Bank: 8,70%) as at 31 December Supervisory Review and Evaluation Process 2015 As from 20 November 2015 the Bank is required to maintain, on a consolidated basis, a CET 1 capital ratio of 11,75%, as such ratio is defined in Regulation (EU) No 575/2013 of the European Parliament and of the Council, including a fully loaded capital conservation buffer (CCB) of 2,5%. The ECB decision was based on the SREP conducted on the information available with reference date 31 December In February 2017, the House of Representatives of Cyprus passed into law, an amendment in the Business of Credit Institutions Law which introduces a transitional period for the application of CCB requirement with 1 According to the Regulation (EU) No 2015/62 of the European Parliament and Council dated 10 th of October

43 Notes to the Condensed Consolidated Financial Statements 22. Capital Base and Adequacy (continued) retrospective application from 1 st January 2016 of 0,625% with full implementation from 1 st January 2019 of 2,5%. If the provisions of the above law amendment are applied the minimum CET 1 ratio is reduced to 9,875% for FY Supervisory Review and Evaluation Process 2016 In December 2016, following ECB s final decision in establishing prudential requirements, which was based on the SREP conducted pursuant to Article 4(1)(f) of Regulation (EU) No 1024/2013 with reference date 31 December 2015, and also having regard to other relevant information received thereafter, the Bank is required to maintain for 2017, on a consolidated basis, a phase-in Capital Adequacy Ratio of 12,75%, which includes: the minimum Pillar I own funds requirements of 8% in accordance with Article 92(1) of Regulation (EU) No 575/2013 (of which up to 1,5% can be met with Additional Tier 1 Capital and up to 2% with Tier 2 Capital), an own funds Pillar II requirement of 3,5% required to be held in excess of the minimum own funds requirement (to be made up entirely of CET 1 Capital), and a phased in combined buffer requirement which for 2017 includes the capital conservation buffer (CCB) of 1,25% following the above law amendment, which have to be made up with CET 1 capital. Additionally, applicable for Hellenic Bank, the combined buffer requirement includes: an O-SII buffer of 1% fully loaded and is phased in over a period of four years with application starting from 1 st of January 2019, a Counter-Cyclical Capital Buffer (CCyB) for which the CBC has set the level at 0% for 2016 and for the first and second quarter of 2017 (the Institution specific CCyB for 2016 was 0%), Systemic Risk Buffer which has not been set to date. Taking into account the phase-in legislation for CCB, the Group s minimum CET1 and Tier 1 ratios effective as from 1 st January 2017 are set at 9,25% and 10,75% respectively. In addition to the above, the ECB has set on a consolidated basis, a Pillar II capital guidance to be made up entirely of CET 1 capital. The new minimum capital requirements are effective from 1 st January Events after the reporting period On the 19 th of April 2017 the Bank announced that the ECB approved the appointment of Mr Ioannis Matsis as Chief Executive Officer of the Group and executive member of the Borad of Directors of the Bank. The appointment date of Mr Matsis was the 24 th of April On 22 May 2017 the Commission for the Protection of Competition (CPC) announced its final decision in respect of the report submitted on 4 January 2010 by FBME Card Services Limited against Hellenic Bank and other banks as well as JCC Payment Systems Limited. In its decision CPC decided, among other, to impose a fine on Hellenic Bank of for contravening section 6(1)(a) of the Protection of Competition Law 2014 and the corresponding article 102 of the Treaty on the Functioning of the European Union. The Bank intends to file a recourse before the Administrative Court for the annulment of the aforementioned CPC s decision. Any resulting liability arising from the imposed fine, is not expected to have a material impact on the financial position of the Group as the Bank has sufficiently provided for it. There were no other material events after the reporting period, which will significantly affect the financial results of the Group on 31 March

44 Notes to the Condensed Consolidated Financial Statements 24. Approval of Financial Statements The Condensed Consolidated three-month Financial Statements were approved by the Board of Directors on the 23 rd of May

45 COMMENTARY Group Results for the three-month period ended 31 March May 2017 BUILDING A STRONGER BANK, BY MAKING FURTHER PROGRESS IN OUR STRATEGIC PRIORITIES 1Q2017 FINANCIAL PERFORMANCE SUMMARY Profit before provisions of 17,1 million, compared to 22,7 million in 1Q2016 Loss before tax of 10,2 million, compared to a profit of 1,1 million in 1Q2016 Loss for the quarter of 10,1 million, compared to a profit of 0,7 million in 1Q2016 Loss attributable to the Bank s shareholders of 10,5 million, compared to 0,3 million profit for 1Q2016 STRONG AND LIQUID BALANCE SHEET Common Equity Tier 1 (CET 1) of 13,71% and total capital adequacy ratio of 17,24% Capital ratios significantly above minimum regulatory requirements Ample liquidity reflecting a solid deposit franchise Low ratio of net loans to deposits of 48,3% enables business expansion EXECUTING THE FIX AND BUILD STRATEGY Non-performing exposures 1 (NPEs) were reduced to million, compared to million as at 31 December 2016 NPEs to gross loans ratio reduced to 57,2% NPEs provision coverage improved to 56,7%, while taking into account tangible collateral, overall NPEs coverage increased to 113,2% High loan restructuring activity, with 174 million restructurings 2 during 1Q2017 New lending momentum remains strong, with 88,5 million of new lending approved during 1Q2017 In 1Q2017 the stock of properties acquired in satisfaction of debt amounted to 28,1 million 3 whereas the disposals of stock of properties held for sale amounted to 40,6 million 3 Hellenic Bank Public Company Ltd ( Hellenic Bank ) profile Headquartered in Nicosia (Cyprus), Hellenic Bank is the third largest financial institution in Cyprus and offers a wide range of banking and financial services, including financing, investment, insurance services, as well as custodian and factoring services. Its network includes 52 branches in Cyprus as well as 4 representative offices. At 31 March 2017, Hellenic Bank had total assets and shareholders equity of 6,9 billion and 559,6 million, respectively. 1 Including the contractual interest on impaired loans. 2 As per European Banking Authority (EBA) definition - account basis (includes debt to asset settlements and write-offs). 3 Book value. Commentary - Group Results for the three-month period ended 31 March

46 CEO STATEMENT Commenting on the Group s financial results, Mr. Υannis Matsis, the Group s Chief Executive Officer, stated: We achieved further progress in executing our strategic priorities during the first quarter of As part of our NPEs resolution, we reduced NPEs for a sixth consecutive quarter and maintained strong momentum by completing about 174 million of loan restructurings. Nevertheless, we are fully aware that there is a lot more work to be done to achieve significant reduction in NPEs, and cognizant of the challenges ahead, we continue to explore all available options to decisively address problematic loans, using a toolset of sustainable solutions such as debt to asset swaps, balance reductions, maturity extensions, grace periods and instalment reductions. To this end, our agreement with APS Holding a.s., subject to completion and regulatory approvals, to create the first debt servicing and real estate asset management platform in Cyprus, will spearhead our efforts to effectively tackle the problematic assets in our balance sheet. During the first quarter, the use of more refined inputs for certain files in the individual assessed portfolio, resulted in elevated provisions and an improved provision coverage of NPEs to 57% and further strengthening of our balance sheet. Due to elevated provisions, the Group reported a loss after tax of 10 million for the quarter, which was significantly lower compared to a loss of 68 million for the previous quarter. Despite this loss, the Group s capital position remains strong. The Group s capital adequacy ratio totaled 17,24% at the end of March 2017, comfortably above the minimum regulatory requirements. A very low ratio of loans to deposits enables our lending expansion, with our new lending market share being higher than our total lending market share. About 89 million advances were approved during the first quarter of 2017, supporting creditworthy households and businesses. Commentary - Group Results for the three-month period ended 31 March

47 PERFORMANCE HIGHLIGHTS Income Statement highlights ( million) 1Q2017 1Q2016 YoY 4Q2016 QoQ Profit from ordinary operations before impairment losses and provisions to cover credit risk Total impairment losses and provisions to cover credit risk 17,1 22,7-25% 24,9-31% 27,3 21,6 +26% 51,1-47% Taxation 0,2 (0,4) -136% (41,4) -100% (Loss)/profit for the period (10,1) 0, % (67,6) -85% (Loss)/profit attributable to the shareholders of the parent company (10,5) 0, % (67,9) -85% Key performance Indicators (KPIs) 4 1Q2017 1Q2016 YoY 4Q2016 QoQ Net Interest Margin (%) 2,0% 2,1% -10 bps 2,2% -16 bps Cost to income ratio (%) 69,6% 61,9% +764 bps 59,6% +998 bps Cost of risk (%) 2,6% 2,3% +22 bps 5,2% -262 bps Return on equity (%) -7,5% 0,2% -770 bps -45,3% bps Return on average assets (%) -0,6% 0,0% -62 bps -3,9% +327 bps (Loss)/Earnings per share (cent ) (5,3) 0, % n/a n/a Financial Position highlights ( million) Gross loans % Loans (net of provisions for impairment) % NPEs % Investment assets % Total assets % Deposits % Shareholders Funds % Risk Weighted Assets (RWAs) % Key Performance Indicators (KPIs) CET 1 Ratio (%) 13,71% 13,83% -11 bps Capital Adequacy Ratio (%) 17,24% 17,24% +0 bps NPEs to gross loans (%) 57,2% 58,2% -105 bps NPEs provision coverage (%) 56,7% 54,9% +186 bps Net loans to deposits ratio (%) 48,3% 47,9% +43 bps Tangible book value per share ( ) 2,68 2,71-1% 4 For definitions of KPIs refer to Appendix 2. Commentary - Group Results for the three-month period ended 31 March

48 1. ANALYSIS OF THE FINANCIAL RESULTS FOR THE THREE-MONTH PERIOD ENDED 31 MARCH Income Statement Analysis Net interest income for 1Q2017 was 33,8 million, down by 10% compared to 37,7 million in 1Q2016. The main factors that contributed to the decrease of net interest income were the decreasing interest rates in 2017 compared to early 2016 and the decreased carrying amount of the impaired 5 loan portfolio. In addition, the increased negative interest rate on the placement with European Central Bank (ECB), affecting interest expense, has also contributed to the decrease of net interest income. 1Q2017 net interest income is down by 8% compared to 36,8 million in 4Q2016, with the reduction being mainly due to the decreased carrying amount of the impaired 5 loan portfolio. The Group s net interest margin for 1Q2017 amounted to 2,0% (1Q2016: 2,1%, 4Q2016: 2,2%). Total non-interest income for 1Q2017 amounted to 22,3 million and increased by 2% compared to 1Q2016 mainly due to the increase in other income. Other income for 1Q2017 was 8,7 million, increased by 64% compared to 1Q2016. This is due to the fact that 1Q2017 included 2,1 million for the gain on disposal of the 100% shareholding in Anolia Holdings Ltd 6, which owns property acquired in satisfaction of debt. Net fee and commission income for 1Q2017 was 10,8 million (down by 17% compared to 1Q2016), with the decrease mainly reflecting reduced commission income in the International Business Division due to the Bank s efforts to reposition its strategy on the said business. Comparing 1Q2017 total non-interest income to 4Q2016, there was a decrease of 10%. The decrease is due to the higher net fee and commission income in 4Q2016 positively affected by seasonality, which was partly offset by the said gain on disposal, included in other income in 1Q2017. Total expenses for 1Q2017 amounted to 39,0 million, increased by 6% compared to the 37,0 million of 1Q2016 (4Q2016: 36,7 million), due to higher administrative and other expenses. Staff costs for 1Q2017 amounted to 20,9 million and accounted for 54% of the Group s total expenses. Compared to 1Q2016 there was an increase of 2% (1% increase compared to 4Q2016), mainly due to the increase in the number of employees from as at 31 March 2016 to as at 31 March 2017 (1.646 as at 31 December 2016). Most of the additional recruitments were made in the Arrears Management Unit, Compliance Unit, and Corporate Development Unit. Total administrative and other expenses for 1Q2017 amounted to 16,3 million with 9% increase compared to 15,0 million in 1Q2016. In 1Q2017 administrative and other expenses included a charge of 2,0 million for the contribution to be made to the Singe Resolution Fund (SRF) 7 over and above the already paid Special Levy on Credit Institutions. Excluding the aforementioned one off charge, administrative and other expenses for 1Q2017 recorded a decline of 5% compared to 1Q Q2017 compared to the 14,2 million in 4Q2016, was up by 15% and excluding the aforementioned charge, the level of administrative and other expenses remained relatively unchanged from 4Q2016. The cost to income ratio for 1Q2017 was 69,6%, compared to the 61,9% of 1Q2016 and 59,6% of 4Q2016. The increased cost to income ratio reflected the decline in net interest income as described above. Total impairment losses and provisions to cover credit risk amounted to 27,3 million for 1Q2017 and compared to 1Q2016, recorded an increase of 26%. Whereas compared to 4Q2016 there was a decrease of 47%. 4Q2016 provisions were significantly elevated reflecting the adoption of more conservative assumptions regarding the provisioning methodology of the Bank for calculating impairment losses, and the results of regulatory engagement with ECB in relation to the 2016 Supervisory Review and Evaluation Process (SREP), as announced on 30 December This resulted in an increased cost of risk being recorded in 4Q2016 of 5 As defined in IAS39. 6 During March 2017, the Bank entered into an agreement for the disposal of Anolia Holdings Ltd which was held for sale. The disposal is subject to completion. 7 An amended legislation on the Special Levy on Credit Institutions Law (Amended) 2016 has been drafted and it is expected to be presented for approval at the House of Representatives. 8 See announcement dated 30 December 2016 (Trading update for the financial results for the fourth quarter of 2016) posted on the Group s website (Investor Relations). Commentary - Group Results for the three-month period ended 31 March

49 5,2%. The reduction in the provision charge in 1Q2017 contributed to a modest decline in the cost of risk from 2,8% as at 31 December 2016 to 2,6% as at 31 March Loss before taxation for 1Q2017 amounted to 10,2 million compared to a profit of 1,1 million reported for 1Q2016 and a loss of 26,2 million reported for 4Q2016. The reported loss in 1Q2017 and 4Q2016 was primarily due to increased impairment losses and provisions to cover credit risk. During 4Q2016, a deferred tax asset of 42,7 million was derecognised and charged in the Income Statement. The derecognition of the deferred tax asset resulted from tax losses for which the Bank considered that it was no longer probable that the related tax benefit will realise. Loss attributable to the Bank s shareholders for 1Q2017 amounted to 10,5 million compared to a profit of 0,3 million in 1Q2016. In 4Q2016 loss attributable to the Bank s shareholders amounted to 67,9 million. The 4Q2016 loss was the result of the increased impairment losses to cover credit risk in combination with the derecognised deferred tax asset charge. 1.2 Statement of Financial Position Analysis As at 31 March 2017, the Group s total assets amounted to 6,9 billion, down by 2% compared to 31 December The decrease was mainly driven by the decrease in debt securities and other assets. Debt securities decrease was mainly due to the maturity of a part of the bonds portfolio. Decrease in other assets was mostly due to the disposal of the 100% shareholding in Anolia Holdings Ltd 9, which was partly offset by the additions in stock of property held for sale Deposits and Loans Customer deposits amounted to 6,0 billion as at 31 March 2017 (31 December 2016: 6,1 billion,). They comprised of 4,6 billion deposits in Euro and 1,4 billion deposits in foreign currencies, mostly US Dollars. Trends in customer deposits reflect the Bank s strategy to maintain a low cost of deposits taking into account its existing strong liquidity position. The Bank s deposits market share 10 as at 31 March 2017 was 12,2% (31 December 2016: 12,6%). The net loans to deposits ratio stood at 48,3% as at 31 March 2017 (31 December 2016: 47,9%). Total new lending for 1Q2017 reached 88,5 million (FY2016: 353,7 million). The Bank continued providing lending to creditworthy businesses and households while examining other growth opportunities. Gross loans as at 31 March 2017 amounted to million and remained at the same levels of 31 December 2016 ( million). During 1Q2017 exposures of 35,1 million were written off (FY2016: 160,5 million). The Bank s loan market share 10 as at 31 March 2017 was 7,6% (31 December 2016: 7,4%) Loan Portfolio Quality Committed efforts to resolve problematic loans continued. The level of NPEs 11 has been reduced to million at 31 March 2017, down by 2% compared to the million at 31 December Terminated loans included in NPEs amounted to million as at 31 March 2017 (31 December 2016: million). Gross loans with forbearance measures as at 31 March 2017 amounted to million (31 December 2016: million). During 1Q2017 the Bank continued focusing on the restructuring of NPEs, using a toolset of sustainable solutions, such as debt to asset swaps, balance/instalment reductions, extensions of maturity, grace periods etc. An amount of 174 million 12 relating to total customers exposures, was restructured during 1Q2017, while an amount of 35,1 million was written off as part of the whole curing process. The stock of properties held for sale, which are mostly from customers debt settlement, amounted to 105,4 million as at 31 March 2017 (31 9 During March 2017 the Bank entered into an agreement for the disposal of Anolia Holdings Ltd which was held for sale. The disposal is subject to completion. 10 Source: Central Bank of Cyprus (CBC) and Hellenic Bank. 11 Including the contractual interest on impaired loans. 12 As per EBA definition - account basis (includes debt to asset settlements and write-offs). Commentary - Group Results for the three-month period ended 31 March

50 December 2016: 117,6 million). The movement in the balance of stock of properties held for sale included an amount of 28,1 million of additions and an amount of 40,6 million for the disposal of Anolia Holdings Ltd 13. Within the framework of tackling the Group s loan portfolio quality, the Bank has reached an agreement with APS Holding a.s (APS) in January 2017 for the management of real estate assets and servicing of the entire portfolio of NPEs. The completion of the transaction is subject to finalisation and applicable approvals and clearances from the relevant regulatory and any other authorities and is targeted to be achieved by the end of the second quarter of By creating the first debt servicing and real estate asset management platform in the Cypriot market, the Bank will be able to effectively deal with its NPEs in an accelerated and effective way through leveraging on the knowhow and expertise of APS. Furthermore, it will allow the Bank to better allocate its resources on managing and growing the performing loan book by using its excess liquidity to the benefit of the market. The NPEs to gross loans ratio as at 31 March 2017 was reduced to 57,2% (31 December 2016: 58,2%). Accumulated impairment losses 14, amounted to million as at 31 March 2017 (31 December 2016: million) and represented 32,4% of the total gross loans (31 December 2016: 32,0%). The NPEs provision 14 coverage stood at 56,7% as at 31 March 2017 (31 December 2016: 54,9%), with the overall coverage taking into account tangible collaterals 15 totalling 113,2% Investment Assets The total value of investment assets amounted to 3,7 billion as at 31 March 2017 (31 December 2016: 3,8 billion) and represented 53,7% of the total assets of the Group (31 December 2016: 54,0%). Investment assets are comprised of cash and balances with Central Banks, placements with other banks, investments in bonds, investments in shares and collective investment units. The Group s cash and placements with other banks and Central Banks amounted to 2,6 billion as at 31 March 2017 (31 December 2016: 2,6 billion), and included a placement of 1,9 billion with ECB (31 December 2016: 2,0 billion). Most foreign currency placements were with P1 rated banks 16. The Group s investments in bonds amounted to 1,1 billion as at 31 March 2017 (31 December 2016: 1,1 billion), which represented 15,6% of total assets (31 December 2016: 16,3%) and recorded a decrease of 6% mainly due to maturity falling within 1Q2017. The Group s investments in bonds comprised mainly of Cyprus Government Bonds and supranational organisations debt securities. The 40% of debt securities are Aaa rated 17. The Cyprus Government Bonds 18 held by the Group at 31 March 2017 amounted to 647 million (31 December 2016: 644 million) of which 498 million will mature within 5 and 10 years, 96 million within 1 and 5 years and the remaining 53 million within a period of less than 1 year. 13 During March 2017 the Bank entered into an agreement for the disposal of Anolia Holdings Ltd which was held for sale. The disposal is subject to completion. 14 Individual and collective impairment losses. 15 Based on open market values (capped at client exposure). 16 Prime-1 short term rating by Moody s. 17 Moody s instrument ratings or equivalents - based on the Regulation (EU) 575/2013 (CRR) and the Directive 2013/36/EU (CRD IV) for the RWAs calculation (as per Section 4, Article 138 of the regulation). 18 Republic of Cyprus is currently being rated as B1 by Moody s, BB- by Fitch, BB+ by S&P. Commentary - Group Results for the three-month period ended 31 March

51 1.2.4 Capital Base and Adequacy The Capital Adequacy Ratios of the Group and the Bank under Pillar I, which are above the minimum regulatory requirements, were as follows: Capital Adequacy Ratios Group (transitional basis) Group (fully loaded basis) Bank (transitional basis) Capital Adequacy Ratio (%) 17,24% 17,24% +0 bps 17,12% 17,20% Tier 1 Ratio (%) 17,09% 17,01% +8 bps 17,04% 17,05% Common Equity Tier 1 (CET 1) Ratio (%) 13,71% 13,83% -11 bps 13,51% 13,68% Common Equity Tier 1 capital ( million) % Risk Weighted Assets (RWAs) ( million) % The decrease of 11 basis points in CET 1 ratio (transitional basis) compared to 31 December 2016, was mainly the result of the below: i. overall decrease in CET1, mainly as a result of the current period losses primarily due to provisions for impairment losses and provisions to cover credit risk (effect of 31 basis points decrease). The effect of the gradual elimination of transitional provisions (effect of 20 basis points decrease) is offset by the increase in other comprehensive income due to positive revaluation of bonds (effect of 18 basis points increase), ii. overall decrease in RWAs, mainly due to the decrease in net Funded Defaulted exposures (net effect of 27 basis points increase). As at 31 March 2017 the Leverage Ratio 19 for the Group was 8,73% (Bank: 8,72%) compared to 8,75% (Bank: 8,74%) as at 31 December The Leverage Ratio on a fully loaded basis for the Group was formed at 8,70% (Bank: 8,69%) compared to 8,71% (Bank: 8,70%) as at 31 December Supervisory Review and Evaluation Process 2015 As from 20 November 2015 the Bank is required to maintain, on a consolidated basis, a CET 1 capital ratio of 11,75%, as such ratio is defined in Regulation (EU) No 575/2013 of the European Parliament and of the Council, including a fully loaded capital conservation buffer (CCB) of 2,5%. The ECB decision was based on the SREP conducted on the information available with reference date 31 December In February 2017, the House of Representatives of Cyprus passed into law, an amendment in the Business of Credit Institutions Law which introduces a transitional period for the application of CCB requirement with retrospective application from 1 st January 2016 of 0,625% with full implementation from 1 st January 2019 of 2,5%. If the provisions of the above law amendment are applied the minimum CET 1 ratio is reduced to 9,875% for FY Supervisory Review and Evaluation Process 2016 In December 2016, following ECB s final decision in establishing prudential requirements, which was based on the SREP conducted pursuant to Article 4(1)(f) of Regulation (EU) No 1024/2013 with reference date 31 December 2015, and also having regard to other relevant information received thereafter, the Bank is required to maintain for 2017, on a consolidated basis, a phase-in Capital Adequacy Ratio of 12,75%, which includes: the minimum Pillar I own funds requirements of 8% in accordance with Article 92(1) of Regulation (EU) No 575/2013 (of which up to 1,5% can be met with Additional Tier 1 Capital and up to 2% with Tier 2 Capital), an own funds Pillar II requirement of 3,5% required to be held in excess of the minimum own funds requirement (to be made up entirely of CET 1 Capital), 19 According to the Regulation (EU) No 2015/62 of the European Parliament and Council dated 10 th of October Commentary - Group Results for the three-month period ended 31 March

52 and a phased in combined buffer requirement which for 2017 includes the capital conservation buffer (CCB) of 1,25% following the above law amendment, which have to be made up with CET 1 capital. Additionally, applicable for Hellenic Bank, the combined buffer requirement includes: an O-SII buffer of 1% fully loaded and is phased in over a period of four years with application starting from 1 st of January 2019, a Counter-Cyclical Capital Buffer (CCyB) for which the CBC has set the level at 0% for 2016 and for the first and second quarter of 2017 (the Institution specific CCyB for 2016 was 0%), Systemic Risk Buffer which has not been set to date. Taking into account the phase-in legislation for CCB, the Group s minimum CET1 and Tier 1 ratios effective as from 1 st January 2017 are set at 9,25% and 10,75% respectively. In addition to the above, the ECB has set on a consolidated basis, a Pillar II capital guidance to be made up entirely of CET 1 capital. The new minimum capital requirements are effective from 1 st January Commentary - Group Results for the three-month period ended 31 March

53 2. STRATEGIC TARGETS AND OUTLOOK The Bank has managed to navigate successfully through the banking crisis. During the course of the crisis, it has retained its reputation for stability and confidence and is focusing on strengthening and improving its market position within the Group's strategy of reorganising and reforming its business model. The main pillars of the strategy is the deleveraging of NPEs and the focused growth through new lending and fee income. The Bank s strategy focuses on two aspects: Fix and Build. The Fix aspect predominantly relates to the reduction of the high level of NPEs. As part of its Fix strategy, the Bank is continuing repositioning its International Banking Division strategy reflecting the changing regulatory environment. The Build aspect of the strategy relates to the growth of the loan portfolio and the strengthening of customer relationships, be those of deposit or lending nature. The Bank intends to continue to carry out its role in supporting the local economy while safeguarding its shareholders value through prudent policies and in line with the Bank's target risk profile. The Build aspect also relates to advancements in technology and enhancement of the customer service, as well as simplification of procedures and processes. The Bank, advancing towards decisive actions to tackle its loan portfolio quality, has reached an agreement with APS Holding a.s for the management of real estate assets and servicing of the entire portfolio of NPEs of the Bank. For this purpose a new company will be established in which the Bank will hold 49% of the shares, whereas APS Recovery Cyprus Ltd will own the majority of the shares (51%). The Bank will retain the ownership of the portfolio of NPEs and the real estate assets which will be serviced by the new company upon establishment. By creating the first debt servicing and real estate asset management platform in the Cypriot market, the Bank will be able to effectively deal with its NPEs in an accelerated way, by developing, expanding and improving the recoveries of NPEs through leveraging on the knowhow and expertise of APS. The completion of the transaction is subject to applicable approvals and clearances from the relevant regulatory and any other authorities. Hellenic Bank continues its pivotal role in the recovery of the real economy supporting Cypriot businesses and households with a comprehensive range of quality banking services. The economy has been exhibiting significant positive growth since the beginning of 2015 which accelerated in 2016 with real GDP growing by an annual 2,8%. The better than expected outcome in the economy, along with the gradual restructuring of the banking sector, have created and maintained an environment of improved confidence which is reflected in the upgrades of the country s and the largest domestic banks credit rating by international rating agencies. The rise in deposits for the banking system as a whole, combined with deleveraging of the market, results in a declining loan-to-deposit ratio, suggesting positive effects on growth of the economy. From a sectoral point of view, growth in 2016 was driven by the tourism sector, which performed well throughout 2016, along with a continued strong growth in the business and professional services sectors. At the same time, the high percentage of NPEs remains the biggest challenge for the banking sector and the economy at large and the successful strategic reduction in their levels will reduce the pressure on the banks profitability, resulting in increased confidence towards the Cypriot banking sector and economy. It is encouraging that the first positive results from the application of all relevant actions are becoming visible. The economic recovery is expected to accelerate the pace of tackling NPEs. As part of implementing its strategic targets, the Group is focused on supporting the economy s recovery and contributing towards sustainable economic growth. The Bank maintains sufficient liquidity to allow it to exploit opportunities while maintaining its focus on organic growth. The Bank has the ability to finance creditworthy businesses and households, helping in the restoration of the country s economy. The Bank estimates that there is potential and opportunities in various sectors of the economy. The focus of new loans will be to companies that increase the competitiveness and productivity of the country, such as in the sectors of retail and commercial activities, tourism and on shipping by targeting specific customer profiles. At the same time, loans to the retail sector will be geared toward mortgages, small loans to new customers and supporting current clients who are deemed viable. Through its focus on its Fix and Build initiatives, the Group has all the ingredients to continue the implementation of its strategy. At the same time, the operating environment remains challenging and the Bank will remain vigilant of developments to turn them into opportunities both in Cyprus and internationally. Commentary - Group Results for the three-month period ended 31 March

54 3. APPENDIX 1 GROUP INCOME STATEMENT ( million) 1Q2017 1Q2016 YoY 4Q2016 QoQ Interest income 43,3 46,9-8% 46,4-7% Interest expense (9,5) (9,2) +4% (9,7) -2% Net interest income 33,8 37,7-10% 36,8-8% Fee and commission income 12,2 14,2-14% 16,0-24% Fee and commission expense (1,4) (1,2) +13% (1,2) +16% Net fee and commission income 10,8 13,0-17% 14,8-27% Net gains on disposal and revaluation of foreign currencies and financial instruments 2,9 3,7-23% 2,8 +4% Other income 8,7 5,3 +64% 7,2 +20% Total net income 56,1 59,7-6% 61,6-9% Staff costs (20,9) (20,6) +2% (20,8) +1% Depreciation and amortisation (1,8) (1,4) +30% (1,7) +4% Administrative and other expenses (16,3) (15,0) +9% (14,2) +15% Total expenses (39,0) (37,0) +6% (36,7) +6% Profit from ordinary operations before impairment losses and provisions to cover credit risk 17,1 22,7-25% 24,9-31% Impairment losses and provisions to cover credit risk (27,3) (21,6) +26% (51,1) -47% (Loss)/profit before taxation (10,2) 1, % (26,2) -61% Taxation 0,2 (0,4) -136% (41,4) -100% (Loss)/profit for the period (10,1) 0, % (67,6) -85% Non-controlling interest (0,4) (0,4) +21% (0,3) +33% (Loss)/profit attributable to the shareholders of the parent company (10,5) 0, % (67,9) -85% Note: Numbers may not add up due to rounding Commentary - Group Results for the three-month period ended 31 March

55 3. APPENDIX 1 GROUP STATEMENT OF FINANCIAL POSITION ( million) Cash and balances with Central Banks % Placements with other banks % Loans and advances to customers % Debt securities % Equity securities and collective investment units % Property, plant and equipment % Intangible assets % Tax receivable % Deferred tax asset % Other assets % Total assets % Deposits by banks % Customer deposits and other customer accounts % Tax payable % Deferred tax liability % Other liabilities % Loan capital % Share capital % Reserves % Shareholder s equity % Non-controlling interest % Total liabilities and equity % Contingent liabilities and commitments % Note: Numbers may not add up due to rounding Notes to the Group results for the three-month period ended 31 March 2017: The Condensed Consolidated Financial Statements for the three-month period ended 31 March 2017 have not been audited by the external auditors of the Group. The Condensed Consolidated Financial Statements and the presentation of the financial results for the three-month period ended 31 March 2017 have been posted on the Group s website (Investor Relations). Commentary - Group Results for the three-month period ended 31 March

56 4. APPENDIX 2 Glossary and Definitions NPEs ratio: gross non-performing exposures (EBA definition) divided by gross loans NPEs provision coverage ratio: accumulated impairment losses (individual and collective) divided by gross non-performing exposures CET 1 ratio: Common Equity Tier 1 capital divided by Risk Weighted Assets Leverage ratio: capital measure divided by the total on- and off- balance sheet items (Tier 1/total exposure measure) Net Interest Margin ratio (NIM): net interest income divided by interest bearing assets, annualized Cost to income ratio: total expenses over total net income Cost of risk ratio: impairment losses on the value of loans and advances divided by gross loans, annualized (Loss)/earnings per share: (loss)/profit divided by the number of shares issued Return on Equity: profit attributable to shareholders of the parent company (annualized) divided by average equity attributable to shareholders of the parent company Net tangible book value per share: equity attributable to shareholders of the parent company less intangible assets divided by the number of issued shares YoY: year on year QoQ: quarter on quarter FY: financial year NPEs: On-Balance sheet non performing exposures ECB: European Central Bank CBC: Central Bank of Cyprus EBA: European Banking Authority SREP: Supervisory Review and Evaluation Process RWAs: risk weighted assets CCB: capital conservation buffer O-SII: Other Systemically important institution Commentary - Group Results for the three-month period ended 31 March

57 Hellenic Bank: Strengthening the balance sheet by increasing provisions Non-performing exposures (NPEs) reduced for a sixth consecutive quarter NPEs ratio reduced to 57%, compared to 58% at the end of Profit before provisions of 17,1 million Loss before tax of 10,5 million 174 million of restructurings during 1Q million of new lending approved during 1Q2017 Common Equity Tier 1 (CET 1) ratio at 13,7%, resulting in a total capital adequacy ratio of 17,2%, well above the minimum regulatory requirement Hellenic Bank s aim for 2017 continues to be the formation of a strong balance sheet in order to lay solid foundations for the future. Increased provisions for the first quarter of 2017 to cover credit risk is in line with this direction. The elevated level of impairments losses and provisions of about 27 million (26% higher compared to 1Q2016) led to a loss attributable to shareholders of 10,5 million, compared to a loss of 64 million for the previous quarter. During the first quarter of 2017, the Bank continued supporting the growth of the Cypriot economy by prudently approving 89 million of new lending. During the same period, the Bank also completed further restructurings of 174 million. The Bank enjoys a strong capital position with a CET1 ratio of 13,7% and total capital adequacy ratio of 17,2%, significantly above minimum capital requirements Overall, the Bank is on the right track in implementing its main strategic priorities, namely a further reduction of the non performing exposures and prudent growth of the balance sheet. 1

58 NPEs Reduction of NPEs remains the number one priority of the Bank. The level of NPEs has been reduced for a sixth consecutive quarter to million at 31 st March 2017, down by 2% compared to the million at 31 st December 2016 and down by 5% y-o-y compared to the million at 31 st March Loans in arrears more than 90 days (90dpd) were reduced by 12% y-o-y to million, with the 90dpd ratio down to 44% from 50% a year earlier. Most importantly, NPEs provision coverage ratio improved to 57% at 31 st March 2017 up from 50% a year earlier. The 90dpd provision coverage ratio improved to 63% at 31 st March 2017, up from 54% a year earlier. Strong Capital Position Despite the current period losses primarily due to provisions, the Group maintains robust capital adequacy ratios, above the minimum required by the relevant Regulatory Authorities. As at 31 st March 2017, the Common Equity Tier 1 (CET 1) ratio stood at 13,71%, compared to the minimum required CET 1 ratio of 9,25% and the Capital Adequacy Ratio was 17,24%, compared to a minimum required of 12,75%. Strong Liquidity The Group maintained its strong liquidity position. The net loan to deposits ratio stood at 48% as at 31 st March 2017, enabling further business expansion. At 31 st March 2017, total deposits amounted to 6,1 billion while total gross loans reached 4,3 billion. Moving forward in 2017 The Management remains focused on the implementation of its strategic priorities, namely the reduction of the still high level of NPEs, the growth of the loan portfolio in a responsible manner, technological and digital transformation and enhancement of customer service, as well as simplification of procedures and processes. Regarding NPEs, Hellenic Bank has agreed to create a partnership with APS Holding a.s., subject to regulatory approval, an international specialized firm, aiming at establishing the first platform for debt servicing and real estate assets management in Cyprus. This will help to tackle problematic loans in a more efficient and effective way. At the same time it will free up valuable resources thus enabling the Bank to focus on growth and strengthening its position in the market. In implementing its strategic targets, the Group is also focused on supporting the growth of the local economy by continuing to provide credit to creditworthy businesses and households. The Bank s liquidity position enables it to exploit opportunities in financing big upcoming projects and maintain the organic growth. 24 th May

59 Statement by Yannis Matsis Chief Executive Officer: We achieved further progress in executing our strategic priorities during the first quarter of As part of our NPEs resolution, we reduced NPEs for a sixth consecutive quarter and maintained strong momentum by completing about 174 million of loan restructurings. Nevertheless, we are fully aware that there is a lot more work to be done to achieve significant reduction in NPEs, and cognizant of the challenges ahead, we continue to explore all available options to decisively address problematic loans, using a toolset of sustainable solutions such as debt to asset swaps, balance reductions, maturity extensions, grace periods and instalment reductions. To this end, our agreement with APS Holding a.s., subject to completion and regulatory approvals, to create the first debt servicing and real estate asset management platform in Cyprus, will spearhead our efforts to effectively tackle the problematic assets in our balance sheet. During the first quarter, the use of more refined inputs for certain files in the individual assessed portfolio, resulted in elevated provisions and an improved provision coverage of NPEs to 57% and further strengthening of our balance sheet. Due to elevated provisions, the Group reported a loss after tax of 10 million for the quarter, which was significantly lower compared to a loss of 68 million for the previous quarter. Despite this loss, the Group s capital position remains strong. The Group s capital adequacy ratio totaled 17,24% at the end of March 2017, comfortably above the minimum regulatory requirements. A very low ratio of loans to deposits enables our lending expansion, with our new lending market share being higher than our total lending market share. About 89 million advances were approved during the first quarter of 2017, supporting creditworthy households and businesses. 3

60 Group Financial Results for the three months ended 31 March May 2017

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