400 HP SERVER (http://h10076.www1.hp.com/education/curr-proliant.htm) HE643s Introduction to HP ProLiant servers : This course provides essential ProLiant Gen8 training to System Administrators responsible for servers. Students will be presented with an overview of HP products, tools, agents and utilities that will help them setup, deploy, monitor and maintain their ProLiant servers. Many practical hands-on lab exercises 13 14 9 HE646s HP BladeSystem Administration : This course provides instruction on HP BladeSystem administration and management. Discussion of the portfolio overview ensures an understanding of components, configurations, and solutions. 26 07 2 HK758s HP Virtual Connect : This course helps students identify, manage, and configure HP Virtual Connect components. An architecture overview ensures understanding of the Virtual Connect Ethernet, FlexFabric, and Fibre Channel components and their function. Hands-on labs provide configuration setup and a variety of network scenarios. HK756s HP Insight Control Management Fundamentals : This course equips students with the skills and knowledge to install and configure HP Insight Control integrated management solution for physical and virtual servers. Students will spend the time learning, installing and configuring HP Insight Control capabilities to proactively manage system health through remote management tools. The course will also cover the integration of various options. 31 21 16 H4C04s HP OneView Administration : This course will equip students with the skills and knowledge to use HP OneView to: provision the data center, manage and maintain firmware and configuration changes, monitor the data center and respond to issues. (This seems to be the future of Insight Control HK756 and HK757) 15 16 11 H4C03S HP Moonshot Administration : This 3-day course provides the information and experience necessary to install, configure, and manage the HP Moonshot. It will also provide the opportunity for the student to be able to install a Linux Operating System on the Moonshot via PXE and the CMU (Cluster Management Utility). The course consists of a series of labs that will be completed on Moonshot systems from the HP Virtual Labs. H7H03s HP ConvergedSystem Administration : This course will provide the information needed to understand and manage HP ConvergedSystem in the data center. The course introduces all available products in the portfolio but will concentrate on those systems designed for General Purpose usage 6 28 25 H8P04S HP Integrity Superdome X Administration : The HP Integrity Superdome X server is the mission critical foundation for HP Converged Infrastructure solutions. This course provides an overview of system components and practical experience using Superdome 2 Onboard Administrator (SD2 OA) and console management tools. Participants will configure partitions and monitor and manage HP Integrity Superdome servers.
400 HP STORAGE (http://h10076.www1.hp.com/education/curr-storsan.htm) UC434s Accelerated SAN Essentials : This course provides a comprehensive and accelerated understanding of SAN technologies and concepts. Students gain experience needed to tackle challenges of working in enterprise class SAN environments. The course is 60 percent lecture and 40 percent hands-on labs using HP servers. 5 2.000 29/6 7 2 HK766s HP StoreOnce : Managing HP StoreOnce Backup Solutions introduces the backup products, discusses the range of products in the product line, and explains concepts, installation, and use. 2 24 19 HK902s HP StoreServ (3PAR, level-i) : This course reviews HP 3PAR hardware and architecture along with providing administrators insight into the constructs within the HP 3PAR array family. Topics include: Management Console GUI and CLI, Common Provisioning Groups, hosts and volume sets, Thin Provisioning, Dynamic Optimization, Virtual Copies, and Virtual Domains. 26 12 7 HK904s HP StoreServ (3PAR, level-ii) : This course covers Remote Copy, System Reporter, Adaptive Optimization, and Peer Motion. Additional topics include best practices: performance, cost, and high availability along with the new EVA to HP 3PAR Online Migration feature. 31 15 10 ` H9P96s HP StoreServ (3PAR, OS 321) : This course reviews HP 3PAR StoreServ OS 3.2.1 features (1) Data deduplication in primary storage, a space reduction technique that identifies redundant/duplicate data in physical storage and maintains only a single copy of data for all the redundant copies. (2) Adaptive Flash Cache, a flash memory-based caching solution which use SSD drives as cache storage, (3) File Persona, a file level storage technology, (4) StoreServ Management Console, the newest graphical user interface for HP 3PAR array management 1 400 H9P97s HP StoreServ (3PAR, level-iii) : This course covers advanced topics that a storage administrator will encounter after performing the tasks covered in HK902 and HK904: Space Explained, Performance, Adaptive Optimization, Alerts, Troubleshooting, Upgrading, and Configuration Rebalancing. 8 21 16 HK364s HP StoreVirtual : This SAN course is a comprehensive technical-based training course that teaches the skills needed for planning, installing, configuring, and managing storage area networks (SANs). U4226s HP StoreSure : This course introduces the Modular Smart Array (MSA) solutions and focuses on implementing and managing a SAN solution. Gain an understanding of the features, benefits, and components of each of the systems. Learn the main considerations for installing, configuring, and troubleshooting the systems and how to use the various tools and utilities available. HK970s HP StoreEasy : This seminar introduces the Storage Server products, explains the differences between the two product lines, and goes into some detail on the operation of each product line. No labs are included, but the course includes walkthroughs of a number of important operations. HK253s HP StoreAll : Learn how to configure, manage, and monitor an X9000 File Serving Software Solution. Topics include how to successfully configure the components of an X9000 file system, monitor file system activities, and perform basic problem-solving and information gathering tasks.
HK910s HP StoreFabric (Switches, level-i) : This course provides a comprehensive understanding of everyday administration within an HP B-series SAN solution covering technologies and concepts. Students gain experience needed to tackle the challenges of working in enterprise class SAN environments. HK911s HP StoreFabric (Switches, level-ii) : This course provides a comprehensive understanding of complex configurations within an HP B-series SAN solution covering technologies and concepts. Students gain the experience needed to tackle the challenges of working in enterprise class SAN environments.
400 HP NETWORK (http://h10076.www1.hp.com/education/hpnetworkingtraining.htm) HL048s imc Essentials for Network Administrators : This course will teach a learner how IMC can be used for: Fault Management; Configuration and Change Management; Accounting Management; Performance Management; Security Management in a manner consistent with the OSI Management Framework. In this course learners will get hands on experience using IMC to manage ComWare and ProVision products as well as products from 3rd party vendors like Cisco, Microsoft and VMWare. 5 2.000 24 19 14 H4C85s Implementing a Unified BYOD Solution using HP IMC 7.0 : The course will provide you with the skills and knowledge to design and implement a BYOD solution with the intelligent Management Center (IMC) software. You will build a proven, secure BYOD solution to host guests and employees who bring unknown devices into your corporate wireless network. 1 28 30 H4C82s HP Unified Wired-Wireless Networks : The wireless networking field is rapidly overtaking the traditional wired switched networks as the preferred layer one connectivity option with the proliferation of wireless only mobile devices and the growing expectations of users to have unfettered access anywhere anytime. HP Unified Wired-Wireless Networks will provide you with the skills and knowledge to design and implement a mobility solution with the HP Unified Wired and Wireless controller. 31 5 2 H8D09s Fast-Track for Deploying HP FlexNetwork Comware Technologies : This 5-day course gives network engineers an opportunity to plan for and implement networks utilizing HP Comware devices. Participants will work HP IRF, ACL s, QoS, OSPF, BGP and Multicast technologies. This Course is composed of HP Education Courses H4C87s and H4C88s. 5 2.000 13 21 23 H8D08s Deploying HP FlexCampus Technologies for ProVision Based Devices : This course participants will learn how these technologies are implemented in the HP Provision switch platform, and will have opportunities to practice configuring these features, monitor their functionality, and design a solution based on provided criteria. 5 2.000 H8D07s Migrating from Cisco to HP FlexNetwork : This course gives network engineers an opportunity to plan for and implement migration from Cisco proprietary protocols to industry-standard protocols and interoperability with HP Comware devices. Participants will develop plans for migrating Layer 2 and Layer 3 protocols, and have an opportunity to identify and resolve real-world problems that often occur during migration. 4 1.600 7 8 3 H8D01s Creating HP Software Defined Networks : This course provides an overview of SDN concepts, architecture, network design elements, how SDN-enabled applications can dynamically control network behavior, and how SDN will make deploying new solutions more efficient and less time consuming. 4 1.600
400 VMWARE - AUTHORISED TRAINING CENTER (http://h10076.www1.hp.com/education/curr-vmware.htm) new v6 H9P75s VMware vsphere - What s New : This course explores the newest features and enhancements in VMware vcenter Server 6 and VMware ESXi 6. Real-world use case deployment scenarios, hands-on lab exercises, and lecture material teach the skills you need to effectively implement and configure VMware vsphere 6. new v6 H9P76s VMware vsphere - Install, Configure, Manage : This course features intensive hands-on training that focuses on installing, configuring, and managing VMware vsphere 6, which includes VMware ESXi 6 and VMware vcenter Server 6. This course will give you a solid understanding of how to administer a vsphere infrastructure for an organization of any size. 5 2.000 31 5 7 new v6 H9P77S VMware vsphere - Optimize and Scale : This course, is designed for experienced VMware vsphere users. It teaches advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will configure and optimize the vsphere features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect. 5 2.000 6 14 9 new v6 H0DR1S VMware vsphere - Bootcamp : This course, an intensive combination of our best-selling vsphere courses. This course is a hands-on training course delivered in two parts across five days of extended hours. Part one focuses on installing, configuring, and managing vsphere 6, which includes VMware ESXi 6.0 and VMware vcenter Server 6.0. Part two builds advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Combines H9P76S and H9P77S content in five long days, trying to reduce attendance time. 5 (50 ωρ) 2.500 6 14 9 new v6 H9P74S VMware vrealize Operations Manager - Install, Configure, Manager : This course designed for experienced VMware vsphere users and teaches how to use VMware vrealize Operations Manager as a forensic and predictive tool. The course is based on VMware ESXi 5.x, VMware vcenter Server 5.x, and vrealize Operations Manager 6.0 and includes instruction on advanced capabilities including customization and management. 5 2.000 13 21 23 H4S50s VMware vsan - Deploy and Manage : This training course focuses on deploying and managing a software-defined storage solution with VMware Virtual SAN 5.5. This course looks at how Virtual SAN is used as an important component in the VMware software-defined data center (SDDC). Students gain practical experience with these concepts through the completion of hands-on labs. 1 10 5 new v6 H6D08s VMware NSX - Install, Configure, Manage : This comprehensive, fast-paced training course focuses on installing, configuring, and managing VMware NSX. This course covers NSX as a part of the software-defined data center platform, implementation use cases along with features of NSX, and functionality operating at Layer 2 through Layer 7 of the OSI model. 5 2.000 H9P78s VMware vcenter - Site Recovery Manager Install, Configure, Manage : This hands-on training course equips experienced VMware vsphere administrators with the knowledge to install, configure, and manage VMware vcenter Site Recovery Manager 5.8. This course also equips vsphere administrators with the knowledge to assist in writing and testing disaster recovery plans that use vcenter Site Recovery Manager. 27 1 3 H6D10s VMware vcenter - Configurtion Manager Install, Configure, Manage : This course focuses on installing, configuring, and managing VMware vcenter Configuration Manager 5.7. The course is built on VMware ESXi and VMware vcenter Server This course provides you with the knowledge and skills to install and configure vcenter Configuration Manager, navigate the user interface, manage compliance, and perform administrative and configuration tasks against your infrastructure.
H4S42s VMware vcloud - Director Install, Configure, Manage : This course demonstrates to technical personnel how to deploy VMware vcloud Director for a small private cloud environment and manage the ongoing operation of the deployment. The course focuses on the private cloud in an engineering or quality assurance solution. The course covers all of the fundamentals needed to install, configure, and manage any small private cloud with vcloud Director. new v6 H4S49s VMware vcloud - Automation Center Install, Configure, Manage: This training course focuses on installing, configuring, and managing VMware vcloud Automation Center. This course covers the configuration and use of the vcloud Automation Center platform, including self-service provisioning and the creation of multivendor cloud services. 5 2.000 new v6 H6D09s VMware Horizon with View - Install, Configure, Manage : This course builds your skills in installing, configuring, and managing the Horizon View component of VMware Horizon. Students gain practical experience with these concepts through the completion of hands-on labs. View includes: VMware View Manager, VMware View Composer, and View security server. 4 1.600 25 20 15 H9P72s VMware Horizon with View [v6.0] and Mirage [v5.0]- Fast Track: This course provides students with skills to deploy unified image management, using VMware Mirage as well as installing, configuring, and managing the VMware Horizon View component of VMware Horizon. Students learn how to configure security, manage images, perform a Windows migration, set up endpoint protection. Gain experience through hands-on labs that include VMware View Manager, VMware View Composer, and the View security server. 5 (50ωρ) 2.500
300 LINUX - LPI AUTHORISED TRAINING PARTNER (http://h10076.www1.hp.com/education/linux_currpath.htm) U8583s Linux Fundamentals (GL120) : This course is an extensive introduction to the Linux operating system and how to use its many commands and utilities. It also covers the file editor and basic shell programming. This course is the foundation and prerequisite for most other Linux courses. 5 1.500 29/6 7 2 H7091s Enterprise Linux System Administration (GL250) : This is an in-depth course that explores installation, configuration and maintenance of Linux systems. The course focuses on issues universal to every workstation and server. The course material is designed to provide extensive hands-on experience. Topics include: installation and configuration; the boot process; user and group administration; filesystem administration, including quotas, FACLs, RAID and LVM; automation; networking; SELinux; management; log files; troubleshooting. 5 1.500 31 5 7 U8531s Linux Troubleshooting (GL314) : This course is designed to give Linux administrators experience with both common and uncommon system problems. The course is based on the idea that the best way to learn troubleshooting is to perform troubleshooting. 5 1.500 13 28 23 U2794s Linux for Unix Administrators (GL615) : This class is an accelerated course combining the topics in "Enterprise Linux Systems Administration" plus "Enterprise Linux Networking Services". 5 1.500 H7092s Enterprise Linux Networking Services (GL275) : This course is the follow-on course to Linux system administration I, provides those with basic Linux admin experience, the knowledge & skills necessary to setup, configure & manage the most popular network services available for their Red Hat and SUSE Linux systems. Topics include protocol theory of operation and detailed configuration of DNS, LDAP, web (HTTP, HTTPS), FTP, SMTP, POP3 IMAP etc. 5 1.500 U8630s Enterprise Linux Security Administration (GL550) : This highly technical course focuses on properly securing machines running the Linux operating systems. A broad range of general security techniques such as packet filtering, password policies, and file integrity checking are covered. Advanced security technologies such as Kerberos and SELinux are taught. Special attention is given to securing commonly deployed network services. 5 1.500 H4C12s HP Serviceguard on Linux : This course is designed for experienced Linux system and network administrators who will be implementing HP Serviceguard A.11.20. Topics include the basic requirements of a highly available system and progress through to the configuration of a Serviceguard cluster and packages, culminating in using both NFS and Oracle 11gR2 toolkit packages. 5 1.500 H7G58s Red Hat Enterprise Linux System Admin I : This course is designed to follow an identical set of topics as the Red Hat RH124 course with the added benefit of very comprehensive lab exercises and detailed lecture material. The topics covered in this course along with the H7G59 course (below) cover the certification objects of the Red Hat Certified System Administrator (RHCSA) official exam. 5 1.500 6 21 16 H7G59s Red Hat Enterprise Linux System Admin II : This course is designed to follow an identical set of topics as the Red Hat RH134, RH135 courses with the added benefit of very comprehensive lab exercises and detailed lecture material. The topics covered in this course along with the H7G58 course (above) cover the certification objects of the Red Hat Certified System Administrator (RHCSA) official exam 4 1.200 25 20 1 HL963s LPI101, LPIC-1 Exam Prep : This course prepares students to take the 101 exam of the LPI level 1 certification. The Linux Professional Institute (LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linux skills such as file management and manipulation, text processing, command line use, package management, filesystems, hardware, and many more. 5 (50ωρ) 1 875
HL964s LPI102, LPIC-1 Exam Prep : This course prepares students to take the LPI 102 exam of the LPI level 1 certification. The Linux Professional Institute (LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linux skills such as file management and manipulation, text processing, command line use, package management, filesystems, hardware, and many more. 5 (50ωρ) 1.875 HL965s LPI201, LPIC-2 Exam Prep : This course prepares students to take the LPI 201 exam of the LPIC-2 certification. The Linux Professional Institute (LPI) is the go-to certification body for vendor independent Linux certifications. This course covers more advanced Linux skills such as system management and networking. HL966s LPI202, LPIC-2 Exam Prep : This course prepares students to take the LPI 202 exam of the LPIC-2 certification. The Linux Professional Institute (LPI) is the go-to certification body for vendor independent Linux certifications. This course covers more advanced Linux skills such as system management and networking. 5 (50ωρ) 1.875
300 MICROSOFT - GOLD LEARNING PARTNER (http://www.hp.com/education/sections/microsoft.html) H8B93s Server Virtualization with Windows Server Hyper-V and System Center 2012 (MOC 20409) : 5 1.500 H8Q02s Configuring and Deploying a Private Cloud (MOC 20247) : 5 1.500 H8Q03s Monitoring and Operating a Private Cloud (MOC 20246) : 5 1.500 H6C75s Core Solutions of Microsoft SharePoint Server 2013 (MOC 20331) : 5 1.500 H6C76s Advanced Solutions of Microsoft SharePoint Server 2013 (MOC 20332) : 5 1.500 H6C77s Core Solutions of Microsoft Lync Server 2013 (MOC 20336) : 5 1.500 H6C78s Advanced Solutions of Microsoft Lync Server 2013 (MOC 20337) : 5 1.500 H6C79s Core Solutions of Microsoft Exchange Server 2013 (MOC 20341) : 5 1.500 H6C80s Advanced Solutions of Microsoft Exchange Server 2013 (MOC 20342) : 5 1.500 H4D00s Installing and Configuring Windows Server 2012 (MOC 20410) : 5 1.500
H4D01s Administering Windows Server 2012 (MOC 20411) : 5 1.500 H4D02s Configuring Advanced Windows Server 2012 Services (MOC 20412) : 5 1.500 H4D03s Designing and Implementing a Server Infrastructure (MOC 20413) : 5 1.500 H4D04s Implementing an Advanced Server Infrastructure (MOC 20414) : 5 1.500
400 DATACENTER MANAGEMENT (http://h10076.www1.hp.com/education/datacentertraining.htm) HK333s Certified IT Manager Training : This course is for existing and aspiring IT Managers. It delivers the fundamental knowledge and hands-on skills required to be a successful IT manager and will touch on all the important aspects of the job. 15 2 18 HK258s Certified Data Center Professional : This course is designed to expose participants to the key components of the data center. It will address how to set up and improve key aspects such as power, cooling, security, cabling and safety, to ensure a data center with high availability. Participants will also gain knowledge of operations and maintenance within a data center. 31 29 3 HK259s Certified Data Center Specialist : This course follows the Certified Data Center Professional training. It gives attendees further specialist knowledge to equip them to verify offers provided by vendors for correctness, effectiveness and efficiency. This training is essential for professional data center mangers and other personnel. The course leads to the CDCS examination HK260s Certified Data Center Expert (CDCE) : This is a 5-day course designed to prepare participants to analyze a given business case and perform technical evaluation for a project plan and a set of designs for implementation of a mission critical Data Centre. The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). 5 2.000 HK763s H6D35s Certified Data Center Facilities Operations Manager (CDFOM) : This is a 3 day course which will enable participants to gain in-depth knowledge in managing data center operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more Certified Data Center Risk Professional (CDRP) : This is a 2-day course designed to expose attendants to the overall risk management process. Focus is on both the data center infrastructure and the physical data center facility and equipment; the attendant will learn how to identify and quantify risk in their organization, creating the ability to reduce the risk to a level acceptable for the organization to allow them to make sound investment decisions based on facts rather than emotions. H6D36s Certified Data Center Migration Specialist (CDMS) : This is a 2-day course designed to expose participants to all aspects of a data center migration and provides a step-by-step methodology which will enable them to reduce the risks involved of such a complex undertaking. It will also give participants a lot of valuable practical hints and tips provided by trainers who have done multiple complex migrations before.
400 CLOUD MANAGEMENT (http://h10076.www1.hp.com/education/cloud.htm) HL973s Cloud Computing Foundation : The EXIN Cloud Computing Foundation certificate requires an overview of the field of cloud computing and its relationship with other areas of information management. The EXIN Cloud Computing Foundation course is preparation for the certification exam and covers the fundamental concepts of Cloud computing and understanding of the architecture, design, deployment of Cloud computing and its incorporation in the organization 13 3 23 HL260s ITSM in the Cloud : This course will touch several Cloud principles, and specifically how these and ITSM practices complement and work together 3 900 H8P76s CSA Certificate of Cloud Security Knowledge (Plus) : This course will slice through the hyperbole and provide students with the practical knowledge they need to understand the real cloud security issues and solutions. The course gives students a comprehensive review of cloud security fundamentals and prepares them for the Cloud Security Alliance CCSK certification exam. H4S70s Using HP Public Cloud Products and Services Platform : This course provides students with a flexible and scalable computing platform that scales with the business. 31 5 2 H8Q07s Eucalyptus Cloud Administration : This course is aimed at administrators and operators of the Eucalyptus cloud platform. H6C68s Fundamentals of OpenStack Technology : This course assists administrators and users to configure, manage, and use the OpenStack cloud services platform. An architectural overview ensures understanding of various OpenStack projects and their functions. Hands-on labs provide configuration and operation experience with major aspects of the OpenStack Environment. EXIN certification exam preparation included. H4C05s HP Helion CloudSystem Foundation : This course equips students with the skills and knowledge to install, configure, and manage HP CloudSystem Foundation. Students will be given an overview of OpenStack, explanation of terms, and architecture H4C08s HP Helion CloudSystem Enterprise : This course equips students with the skills and knowledge to install, configure, and manage HP CloudSystem Enterprise. Students will be given an overview of HP CloudSystem Enterprise, Cloud Service Automation, HP Cloud Maps, and CloudSystem Matrix use cases.
400 ENTERPRISE SECURITY - BUSINESS CONTINUITY - RISK MANAGEMENT (http://h10076.www1.hp.com/education/security_core_training.html) HL945s Information Security Essentials : This course prepares you to look at your business through a security lens, and to develop and implement a comprehensive information security strategy that will help your business to stay competitive. It covers key security concepts, providing real-world examples of how to implement security measures and risk mitigation methods in your Business. (EXIN exam certification preparation) 13 14 23 HL946S Information Security Essentials + Certificate in Information Security Management Principles (CISMP) :This course needs HL945S and the total package is accredited by the Information Systems Examination Board (ISEB) of the British Computer Society (BCS) to prepare students for the exam related to Certificate in Information Security Management Principles (CISMP). 16 17 26 HL947s Enterprise Risk Management and Business Continuity : This course trains IT professionals and security officers to assess and manage risk in their organization. Case studies show how to identify and evaluate risk, and also how to design, implement and maintain effective, risk-based, controls. In this 3-day course, IT professionals and security officers learn to assess and manage risk in their organization and plan for the unexpected. HL948s Enterprise Security Governance and Policies : This course shows IT professionals and security officers how to develop an effective security governance strategy for their organization. Students also learn how compliance regulations and industry standard best practices (frameworks) can guide the creation of suitable security policies.
300 IT SERVICE MANAGEMENT - AUTHORISED TRAINING ORGANISATION (http://h10076.www1.hp.com/education/curr-itsm.htm) HF422s ITIL Foundation for IT Service Management : This course introduces the fundamentals of IT Service Management (ITSM) based on the IT Infrastructure Library (ITIL). It describes the key concepts, processes, functions and roles of the ITIL service lifecycle. The course is made up of lectures and case studies. 5 1.500 24 5 14 HF441s ITIL Continual Service Improvement : This course teaches students how to plan, implement and optimize the ITIL Continual Service Improvement (CSI) processes. By implementing CSI best practices, IT organizations create and maintain business value through improved design, transition, and operation of services. HF437s ITIL Service Strategy : This course focuses on the activities for transforming ITSM into a strategic asset and driving strategy through the service lifecycle. Topics include the principles of Service Strategy, Strategy Management for IT Services, Service Portfolio Management, Demand Management, Financial Management and Business Relationship Management. Governance, critical success factors and risks are also covered. 5 1.500 HF438s ITIL Service Design : This course teaches the students how to plan, implement and optimize service design processes consistent with ITIL best practices. By applying ITIL Service Design best practices IT departments ensure that new services meet commitments related to the service quality and availability, customer satisfaction and cost-effectiveness. HF439s ITIL Service Transition : This course covers the Service Transition component of the ITIL life cycle. Topics include change management, service asset and configuration management, service release and deployment, service validation and testing, performance evaluation, and decision making with the Service Management Knowledge System 5 1.500 29/6 21 23 HF440s ITIL Service Operation : This course is designed for those involved in event management and monitoring, problem management and root cause analysis, and access management. The course also covers communication and stakeholder management, service desk organization, technical management, and application management. HF442s ITIL Managing Across the Lifecycle : This course gives participants the skills to support an organization s service delivery by bridging the service lifecycle stages. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value. Participants learn how to apply and integrate their ITIL knowledge in the workplace in a tangible way. 5 1.500
300 IT PROJECT MANAGEMENT - PMI REGISTERED EDUCATION PROVIDER (http://h10076.www1.hp.com/education/pm.htm) H4C32s Agile Project Management Essentials : This course is geared toward adopting Agile project management in organizations to improve project delivery and complement and enhance traditional project management rigor. Built from the ground up, this course addresses the application of Agile project management methodologies to any business environment. It moves beyond Agile s typical focus on software development and information technology (IT) to include applications in acquisitions 3 900 26 30/9 9 HL257s Assessing and Recovering Troubled IT Projects : This course explains and reinforces the need for project control throughout the recovery of a challenged projects. It helps you determine the symptoms of a challenged project, create an assessment and recovery process, and prevent future challenged projects. It is consistent with the knowledge areas of Project Management Institute s A Guide to the Project Management Body of Knowledge. 2 600 31 26 17 HE541s Managing IT Projects : This course addresses the project management challenges unique to IT. Learn to use project management best practices. Apply effective techniques for requirements definition and management, planning and scheduling, as well as methods to identify, analyze, and manage risks. Discover techniques for determining resource requirements, ways to best work with vendors and contractors, and tools to track and control the project. Recognize what must be on schedule, and within budget. 4 1.200 7 22 24 HC577s Project Management Fundamentals : This course will provide the fundamental methodologies, concepts, processes, and techniques to successfully manage a project. You apply project management concepts and processes to real-life projects - allowing you to generate immediate results that are usable in your current business situation - or to a case study that you select from several available. 3 900 HL259s PMI-ACP Exam Prep : This three-day course is designed for those preparing to take PMI s new Agile Certified Practitioner (PMI-ACP) SM examination. Provides participants with an application based course experience that includes comprehensive information concerning the Agile process and framework based on information and resources outlined by PMI. In addition, this course will provide participants with an Agile Certified Practitioner (PMI-ACP)SM Exam Survival Guide and tips and techniques on preparing for the PMI-ACP examination 3 900 HE550s PMI-PMP Exam Express : This five-day accelerated course is geared toward participants with some project management experience who seek to kick-start their preparations for the PMP exam. Focus on the five PMBOK Guide processes as well as the critical topic of professional responsibility. Discover key concepts to apply as you manage projects. 5 1.500
300 IT BUSINESS ANALYSIS - IIBA ENDORSED EDUCATION PROVIDER (http://h10076.www1.hp.com/education/pm-ba.htm) HE551s Principles of Business Analysis : Gain skills to fully communicate requirements to the technical team before solutions are designed and implemented. Develop leadership and facilitation skills needed to glean the right information to understand the business environment and the user needs. Create key deliverable documents that are actionable by the development team. Define the key changes needed for an organization to develop lean processes. Learn how to position for success in outsourcing projects. 3 900 1 28 4 HE555s Crafting High-Quality Requirements : This course provides the necessary information to develop a proactive environment for requirements gathering and analysis and explains how to introduce lean process thinking to right-size the requirements analysis process. Learn the practical skills required to succeed and grow in the business analyst role, effectively communicate requirements to the technical team before solutions are designed and implemented, and create key deliverable documents. 3 900 HE556s Verifying and Validating the Solution : Learn to reduce conflict, decrease defects, and increase customer satisfaction through implementation of requirements verification and validation processes. Develop superior documentation skills. Discover models that guide requirements management. Establish compliance to industry standards. Create requirements traceability processes. Tailor fundamental elements of the test process to various development environments. 3 900 H7G50s Agile Business Analysis : Focuses on a framework of tools, techniques, and tips that can be used to improve analysis on Agile projects. It provides participants with an understanding of the changing role of the business analyst and the tools and techniques best suited to Agile projects. 3 900