Νέα Σμύομη, 4 Δεκεμβοίξσ 2014 Εμημερωτική Επιστολή Νο 136 /2014 Υπόφη: Τμήμαςξπ Αεοξμεςατξοώμ Ατξοά: Εοχςημαςξλόγια Δ.Α.Α. Α.Ε. ρυεςικά με ςημ ανιξλόγηρη ςχμ εςαιοειώμ επίγειαπ ενσπηοέςηρηπ ςξσ αεοξλιμέμα Αγαπηςξί ρσμάδελτξι, Σαπ επιρσμάπςξσμε ςέρρεοα 4 - πλέξμ εοχςημαςξλόγια ςα ξπξία έυξσμ ρσμςαυθεί από ςξμ Διεθμή Αεοξλιμέμα Αθημώμ Α.Δ. και ατξοξύμ ρςημ ανιξλόγηρη ςχμ εςαιοειώμ επίγειαπ ενσπηοέςηρηπ ςξσ αεοξλιμέμα. Τξ ςέςαοςξ εοχςημαςξλόγιξ ατξοά ρςημ ανιξλόγηρη ςξσ ασςξενσπηοεςξύμεμξσ τξοέα διαυείοιρηπ εμπξοεσμαςικξύ ρςαθμξύ DHL/European Air Transport, όπχπ ζηςήθηκε ρςη ρσμάμςηρη ςηπ ΔΔΚΑ καςά ςημ παοξσρίαρη ςχμ απξςελερμάςχμ ςξσ «Δείκςη Μέςοηρηπ Απξδξςικόςηςαπ ςχμ Φξοέχμ Διαυείοιρηπ Δμπξοεσμαςικώμ Σςαθμώμ Cargo KPI». Τξ ςελεσςαίξ πέμπςξ - αουείξ «forwarders-questionnaire_weightings.doc» παοξσριάζει ςημ βαούςηςα κάθε εοώςηρηπ ρςα εοχςημαςξλόγια. Παοακαλξύμςαι ςα μέλη μα ρσμπληοώρξσμ ςα εοχςημαςξλόγια και μα ςα απξρςείλξσμ ρσμπληοχμέμα είςε ρςη Γοαμμαςεία ςξσ Σσμδέρμξσ είςε απεσθείαπ ρςξμ Δ.Α.Α. Α.Δ. (e-mail: cargo@aia.gr, fax: 210 3537 884 σπόφη κ. Γ. Δτεμςάκη) ςξ αογόςεοξ μέυοι ςημ Τεςάοςη 17 Δεκεμβοίξσ. Με ρσμαδελτικξύπ υαιοεςιρμξύπ, Βαρίληπ Μπαομπαγιάμμηπ Ποόεδοξπ Δ.Σ. Έλεμα Καπεςαμάκη Γεμική Γοαμμαςέαπ Δ.Σ. Σσμ.: 5 αουεία (4 εοχςημαςξλόγια και μία καςάρςαρη για ςημ βαθμξλόγηρη ςηπ κάθε εοώςηρηπ / απάμςηρηπ)
FORWARDERS QUESTIONNAIRE RESULTS for DHL/European Air Transport (year 2014) Exports Flow Waiting time for physical acceptance of shipments Facilitation storage for Customs export license requirements staff in exports department Imports Flow Waiting time for delivery of documents after landing Waiting time for the payment of fees Waiting time for the physical delivery of shipments after submission of release documents staff in imports department
Other Issues Landside management Cargo handler s fitting out and available resources (handling equipment and staff) management Level of claim management Evaluate the value for money of the cargo handling services provided Other comments:..
FORWARDERS QUESTIONNAIRE RESULTS for GOLDAIR HANDLING (year 2014) Exports Flow Waiting time for physical acceptance of shipments Facilitation storage for Customs export license requirements staff in exports department Imports Flow Waiting time for delivery of documents after landing Waiting time for the payment of fees Waiting time for the physical delivery of shipments after submission of release documents staff in imports department
Other Issues Landside management Cargo handler s fitting out and available resources (handling equipment and staff) management Level of claim management Evaluate the value for money of the cargo handling services provided Other comments:..
FORWARDERS QUESTIONNAIRE RESULTS for SKYSERV HANDLING (year 2014) Exports Flow Waiting time for physical acceptance of shipments Facilitation storage for Customs export license requirements staff in exports department Imports Flow Waiting time for delivery of documents after landing Waiting time for the payment of fees Waiting time for the physical delivery of shipments after submission of release documents staff in imports department
Other Issues Landside management Cargo handler s fitting out and available resources (handling equipment and staff) management Level of claim management Evaluate the value for money of the cargo handling services provided Other comments:..
FORWARDERS QUESTIONNAIRE RESULTS for SWISSPORT HELLAS CARGO (year 2014) Exports Flow Waiting time for physical acceptance of shipments Facilitation storage for Customs export license requirements staff in exports department Imports Flow Waiting time for delivery of documents after landing Waiting time for the payment of fees Waiting time for the physical delivery of shipments after submission of release documents staff in imports department
Other Issues Landside management Cargo handler s fitting out and available resources (handling equipment and staff) management Level of claim management Evaluate the value for money of the cargo handling services provided Other comments:..
FORWARDERS QUESTIONNAIRE Weightings of the Questions Exports Flow [35] (10) (10) Waiting time for physical acceptance of shipments (5) Facilitation storage for Customs export license requirements (10) staff in exports department Imports Flow [35] (5) (10) Waiting time for delivery of documents after landing (5) Waiting time for the payment of fees (5) Waiting time for the physical delivery of shipments after submission of release documents (10) staff in imports department Other Issues [40] (5) Landside management (10) Cargo handler s fitting out and available resources (handling equipment and staff) (10) management (5) Level of claim management (10) Evaluate the value for money of the cargo handling services provided Total Points [110]