CURRICULUM VITAE PERSONAL DATA STUDIES PROFESSIONAL ACTIVITY. Investigation of the Organizational Culture of Public Hospital in Greece.

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1 CURRICULUM VITAE PERSONAL DATA SURNAME : Goula FIRST NAME : Aspasia BIRTH DATE : ADDRESS : Tzavela 14, Maroussi CIVIL STATUS : Married, 1 child STUDIES 2009: PhD Candidate University : Panteion University Department : Subject of the PhD : Public Administration Investigation of the Organizational Culture of Public Hospital in Greece 1997: Master of Art University Faculty : Department : Scholarship for postgraduate study (academic year ) 1993: Graduate of the Technological Educational Institute of Athens PROFESSIONAL ACTIVITY today : University of Kent at Canterbury Social Sciences Social and Public Policy M. A. : Health Studies DIKATSA : 29-38/ Specification : Organization of Health Care Units Faculty : Administration and Economy Department : Health & Welfare Administration Units TECHNOLOGICAL EDUCATIONAL INSTITUTE OF ATHENS Professor Assistance in the Department of Health and Welfare Administration Units, Faculty of Management & Economics TECHNOLOGICAL EDUCATIONAL INSTITUTE OF ATHENS Special Technical Personnel in the Department of Health and Welfare Administration Units.

2 PUBLIC HOSPITAL ELENA BENIZELOY Administration public employee. WELFARE UNIT: "ARGO Executive of the management of the Unit and responsible for the administrative support of the European programme HORIZON. WELFARE UNIT: ESTIA Executive of the management of the Unit and responsible for the administrative support of the European programme HORIZON PHARMACEUTICAL COMPANY FARAN Administrative support in the Company s Manager office MINISTRY OF HEALTH & WELFARE Special partner in the office of Minister PARTICIPATION IN RESEARCH PROJECTS 1998 (1) DEFINITION OF EDUCATIONAL NEEDS PER REGION AND SPECIALIZATION IN THE FIELD OF HEALTH, National School of Public Health & Technological Educational Institute of Athens(TEI-A), Research member (2) EMPLOYMENT PROSPECTS FOR PERSONS WITH DISABILITIES AND ENSURE CREATION OF PROTECTED JOB, European programme HORIZON, TEI-Athens 1998, Main researcher (3) PROSPECTS FOR VOCATIONAL REHABILITATION FOR PEOPLE WITH DISABILITIES IN THE FREE MARKET, programme to combat social exclusion from the labour market, Welfare Unit ESTIA. 1999, Project Director 1999 (4) MANAGEMENT OF ADMINISTRATIVE STRUCTURES AND FUNDAMENTALS OF HEALTH CARE UNITS, Programme EPEAEK-TEI-A, Research member (5) OUTPUT RESULTS INDICATORS AS BASIC METHODOLOGICAL TOOLS IN STATISTICAL TECHNIQUES FOR IMPLEMENTATION TOTAL QUALITY MANAGEMENT IN HEALTH SERVICES Programme EPEAEK-TEI-A, Research member (6) INVESTIGATION & EVALUATING VOCATIONAL TRAINING NEEDS OF EMPLOYEES OF THE SECTOR OF HEALTH AND WELFARE, Ministry of Health and Social Security TEI-A, Research member 2004 (7) INVESTIGATION OF THE QUALITY OF LIFE OF TRANSPLANTATION PATIENTS AND CONFIGURATION TOOLBARS FOR THE EVALUATION OF HEALTH RELATED QUALITY OF LIFE, Programme EPEAEK-TEI-A, Research member 2005 (8) BUSINESS PLAN DEVELOPMENT OF A PRIMARY SOCIAL CARE NETWORK, Ministry

3 of Health and Social Security TEI-A, Main Researcher 2006 (9) EXTENSION AND IMPROVEMENT OF FACILITIES AND SERVICES OF THE CHILDREN, ELDERLY, HANDICAPS AND OTHER INDEPENDENTS PEOPLE, Ministry of Labour & Social Security-Cyprus, TEI-A & Institute for Social Innovation, Main Researcher 2006 (10) DEVELOPMENTAL COOPERATION CENTAURUS, SOCIAL ECONOMY AND ENTREPRENEURSHIP LOCAL SOCIETY: INTEGRATED SUPPORT, SKILLS TRAINING, EDUCATIONAL STANDARDS, CERTIFICATION OF EMPLOYEES SKILLS IN SECTOR OF SOCIAL ECONOMY, Ministry of Employment and Social Protection; Programme EQUAL, TEI - A, Main Researcher 2007 (11) ADOPTION OF A RATIONAL STRATEGY FOR GEOGRAPHICAL DISTRIBUTION OF WELFARE SERVICES, ENSURING EQUALITY OF ACCESS IN TERMS OF THE PLACE AND TIME FOR ALL CITIZENS, Research project for Ministry of Labour and Social Security of the Republic of Cyprus, Main Researcher (12) EVALUATING PREVENTIVE SERVICES FOR FAMILY AND CHILDREN, Research project for Ministry of Labour and Social Security of the Republic of Cyprus, Main Researcher (13) THE ROLE OF LOCAL AUTHORITIES IN PROMOTING CARE POLICIES FOR RECONCILING PROFESSIONAL AND FAMILY LIFE, Research project for Ministry of Labour and Social Security of the Republic of Cyprus, in cooperation with the Greek Company for Local Development, Main Researcher (14) DEMOGRAPHIC POLICY AND IDENTIFYING AREAS OF INTERVENTION WITH AN EMPHASIS ON FAMILY POLICIES, Research project for Ministry of Labour and Social Security of the Republic of Cyprus and TEI-A, Main Researcher (15) INVESTIGATING FACTORS OF CONSENTING TO DONATE OMFALOPLAKOYNTIAKOU BLOOD, Research project for the Central Health Council of Oncology, Public Hospital GENNIMATAS, TEI-A, Main Researcher. PUBLICATIONS 2007 Book titled HOSPITAL ADMINISTRATION & MANAGEMENT THE GREEK EXPERIENCE AND PRACTICE, eds. Papazisi, pp 503, Athens 2006 Book titled with M. Sarri QUALITY OF LIFE OF PATIENTS AS A CRITERION-

4 TOOL OF QUALITY ASSESSMENT OF HEALTH SERVICES, eds. Papazisi, p. 615, Athens 2000 Teaching notes titled «RESEARCH METHODOLOGY» for lesson, Research Methodology, TEI Athens, page 157, in collaboration with M. Sarri, and S. Soulis. PUBLICATIONS IN JOURNALS (1) QUALITY OF PATIENT LIFE & QUALITY OF HEALTH CARE AFTER RENAL TRANSPLANTATION, Files of Greek Medicine 2008, 25 (2): , with M. Sarri, Gkioka B., and S. Soulis (2) OVERVIEW OF THE LIFE OF FINAL STAGE RENAL TRANSPLANTATION PATIENTS, Files of Greek Medicine 2008, 25 (2): , with M. Sarri, S. Souli and A. Stavropoulou (3) HEALTH-RELATED QUALITY OF LIFE OF PATIENTS AFTER LIVER TRANSPLANTATION, Files of Greek Medicine 2008, 25 (3): , in cooperation with M. Sarri and S. Souli 2008 (4) MEASUREMENT OF EFFICIENCY IN PUBLIC HOSPITALS, Medicine Journal, 2008, 94 (2): , with G. Dimas and S. Souli (5) A NEW APPROACH TO THE MODELING OF THE RELATIONSHIP BETWEEN QUALITY OF HEALTH SERVICES AND PATIENT SATISFACTION, Nursing Journal 2010, 49 (1): 40-52, with M. Tsirintani, A. Giovanis and S. Binioris (6) EVALUATION OF THE PRODUCTIVITY PERFORMANCE OF GREEK PUBLIC HOSPITALS, Operational Research: An International Journal, in press, with G. Dimas

5 PUBLICATIONS IN CONFERENCE PROCEEDINGS 2005 (7) QUALITY OF PATIENTS LIFE & QUALITY OF HEALTH SERVICES Proceedings of 1st Congress, Innovative development and technology: Quantitative and Qualitative Approach, EPEAEK - ARCHIMIDIS, 24-26/11/2005, Athens, in collaboration with M. Sarri and S. Souli 2009 (8) CHANGES IN PRODUCTIVITY IN PUBLIC HOSPITALS, 21 the National Conference: Title Decision-making in health systems Organizers: Greek Operational Research Company, TEI A, Department of administration of health and welfare units, 28-30/5/2009, Athens, in collaboration with G. Dimas and S. Souli 2009 (9) APPLICATION OF HIERARCHICAL METHODOLOGY FOR ASSESSING THE SATISFACTION OF PATIENTS, 21 the National Conference: Title Decisionmaking in health systems Organizers: Greek Operational Research Company, TEI A, Department of administration of health and welfare units, 28-30/5/2009, Athens, in collaboration with G. Dimas and G. Pierrako 2009 (10) ECONOMIC EVALUATION OF ENVIRONMENTAL POLICY IN HOSPITALS OPERATION, 21 the National Conference: Title Decision-making in health systems Organizers: Greek Operational Research Company, TEI A, Department of administration of health and welfare units, 28-30/5/2009, Athens, in collaboration with A. Sepetis and G. Pierrako 2009 (11) MULTI-CRITERIA ANALYSIS IN STUDENT S SATISFACTION MEASUREMENT IN HIGHER EDUCATION: THE CASE OF HEALTH CARE MANAGEMENT DEPARTMENT IN THE TECHNOLOGICAL EDUCATIONAL INSTITUTE OF ATHENS. Proceedings of 2 th International Court, Quantitative and Qualitative Methodologies in the Economic and Administrative Sciences, Organization of Section Administration Enterprises of TEI - A, 25-27/5/2009, Athens in cooperation with G. Dimas and G. Pierrako OTHER PUBLICATIONS 2006 (1) DEVELOPMENT AND STRENGTHENING OF HUMAN RESOURCES IN THE FIELD OF CARE AND SOCIAL CARE: LIFELONG LEARNING AND CONTINUING TRAINING, Inspection of Economics Sciences, TEI-Ipeirou under publication approval No. CFI. 32/ in cooperation with M. Sarri, G. Pierrako B. Palaiologou, b. and S. Souli 2008 (2) TECHNOLOGICAL EDUCATIONAL PROGRAMMES IN HEALTH SERVICES ADMINISTRATION

6 Proceedings in the Symposium on education and research administration and the economics of health in Greece and abroad, Kalamata, 16-17/5/08, in cooperation with the Professors of the Health and Welfare Administration Department. PARTICIPATION IN CONFERENCES st National Conference titled: "Decision-making in health systems organizers Greek Company Operational Research, TEI A, Department of Administration of health and welfare, 28-30/5/2009, Athens, Member of Organized Steering Committee nd Panellenic Conference titled: "Training-the labour market and health systems" Organized by: TEI-A, TEI-K Departments of Administration of health and welfare units, Nafplion 16-17/10/09. a) Organized Steering Committee B) Participation in workshop on the topic: "The impact of research and new technologies in the development of employment in the field of health and social care Workshop titled: "Tourism sector, Entrepreneurship and Interface Offices, organizers: Horizontal Action Liaison Offices, Greek TEI, Spetses, 26 May st International Conference on Health Economics and Health Management TEI of Athens, May 30-31, Awareness Seminar for people with disabilities titled PEOPLE FIRST in the framework of Community initiative HORIZON, Piraeus 5/6/ Five days seminar within the framework of the initiative HORIZON entitled "Promotion in the employment of people with disabilities" /4/ Workshop of the Journal Inspection of Health titled: Inflation-Failure, Athens 31/3-1/ Symposium titled: "Total quality management and its implementation in health services '. Thessaloniki 4/5/ Workshop of the Journal Inspection of Health titled: Hospitals Economics, Athens 19 November European Symposium titled: The new impetus to the financing of health services. Athens 20/

7 ΒΙΟΓΡΑΥΙΚΟ ΗΜΕΙΩΜΑ ΑΠΑΙΑ ΓΟΤΛΑ Η Ασπασία Γούλα γεννήθηκε στην Καρδίτσα το 1971 πουδές- Εξειδίκευση Βασική Επαγγελματική Δραστηριότητα και σπούδασε στο Τεχνολογικό Εκπαιδευτικό Ίδρυμα Αθήνας στο Τμήμα Διοίκησης Μονάδων Υγείας και Πρόνοιας. Το 1996 συνέχισε σε μεταπτυχιακό επίπεδο τις σπουδές της στην Οργάνωση Υπηρεσιών Υγείας στο Πανεπιστήμιο του Kent at Canterbury. Από το 2009 είναι υποψήφια διδάκτωρ στο Πάντειο Πανεπιστήμιο στο Τμήμα Δημόσιας Διοίκησης. Την περίοδο εργάστηκε ως Διοικητικό στέλεχος Μονάδων Υγείας Πρόνοιας και ως υπεύθυνη διαχείρισης Ευρωπαϊκών προγραμμάτων τόσο στο δημόσιο όσο και στο ιδιωτικό τομέα. Από το 2000 απασχολείται στο ΤΕΙ-Αθήνας στο Τμήμα Διοίκησης Μονάδων Υγείας και Πρόνοιας και σήμερα είναι τακτική Καθηγήτρια Εφαρμογών του Τμήματος. Εκπαιδευτική και Διοικητική Δραστηριότητα στο ΣΕΙ-Aθήνας 1) Διδάσκει τα μαθήματα του Τμήματος: Διοίκηση και Διαχείριση Νοσοκομείου - Διοικητική Πρακτική Μεθοδολογία Έρευνας & εμινάριο Σελειοφοίτων 2) Επιβλέπει πτυχιακές εργασίες 3) Υπήρξε ακαδημαϊκή υπεύθυνη των Ευρωπαϊκών Προγραμμάτων Erasmus (από έως ) Leonardo da Vinci (από έως ) και

8 4) Είναι Μέλος της Επιτροπής Αξιολόγησης Εκτάκτων Επιστημονικών και Εργαστηριακών Συνεργατών κάθε έτος Έχει ένα αριθμό άρθρων στα κατωτέρω επιστημονικά Αρθρογραφία Επιστημονικά υνέδρια πεδία: Ποιότητα των Υπηρεσιών Υγείας Ποιότητα ζωής Ασθενών και Ποιότητα Φροντίδας Υγείας Αποδοτικότητα και την παραγωγικότητα των δημοσίων νοσοκομείων Ικανοποίηση των Ασθενών από τις Παρεχόμενες Φροντίδες Υγείας Περιβαλλοντική Πολιτική Ικανοποίηση των φοιτητών της Τριτοβάθμιας Εκπαίδευσης Από το 1998 έως σήμερα, έχει αναπτύξει ερευνητικό Ερευνητικό Μελετητικό Έργο έργο με τους ακόλουθους φορείς: Υπουργείο Απασχόλησης και Κοινωνικής Προστασίας Υπουργείο Υγείας και Κοινωνικής Αλληλεγγύης Τεχνολογικό Εκπαιδευτικό Ίδρυμα Αθηνών Υπουργείο Υγείας και Κοινωνικών Ασφαλίσεων Κύπρου Εθνική Σχολή Δημόσιας Υγείας Ινστιτούτο Κοινωνικής Καινοτομίας Κεντρικό Συμβούλιο Υγείας Επιτροπή Ογκολογίας Τα επιστημονικά πεδία των ερευνών επικεντρώνονται: Δημογραφική & Οικογενειακή Πολιτική

9 Ποιότητα Ζωής και Υγεία Οργάνωση και Διοίκηση Μονάδων Υγείας- Πρόνοιας Κατάρτιση Ανθρωπίνων Πόρων Μονάδων Υγείας Εργασιακή και Κοινωνική Ένταξη ΑμΕΑ Κοινωνική Οικονομία Νέες θεραπευτικές μεθόδους στην Υγεία Είναι συγγραφέας του βιβλίου με τίτλο ΤΓΓΡΑΥΙΚΗ ΔΡΑΣΗΡΙΟΣΗΣΑ «ΔΙΟΙΚΗΗ & ΔΙΑΦΕΙΡΙΗ ΝΟΟΚΟΜΕΙΟΤ Η ΕΛΛΗΝΙΚΗ ΕΜΠΕΙΡΙΑ ΚΑΙ ΠΡΑΚΣΙΚΗ», 2007, Εκδόσεις Παπαζήση, σελ. 503, Αθήνα Έχει επιμεληθεί με τον Καθηγητή Μ. Σαρρή το βιβλίο με τίτλο ««Η ΠΟΙΟΣΗΣΑ ΖΩΗ ΣΩΝ ΑΘΕΝΩΝ Ω ΚΡΙΣΗΡΙΟ ΕΡΓΑΛΕΙΟ ΑΞΙΟΛΟΓΗΗ ΣΗ ΠΟΙΟΣΗΣΑ ΣΩΝ ΤΠΗΡΕΙΩΝ ΤΓΕΙΑ», 2006, Εκδόσεις Παπαζήση, σελ. 615, Αθήνα, ενώ Έχει συγγράψει τις διδακτικές σημειώσεις με τίτλο «ΒΑΙΚΑ ΣΟΙΦΕΙΑ ΕΠΙΣΗΜΟΛΟΓΙΑ & ΜΕΘΟΔΟΛΟΓΙΑ ΈΡΕΤΝΑ» για το μάθημα, Μεθοδολογία Έρευνας και Σεμινάριο Τελειοφοίτων, ΤΕΙ Α, Αθήνα 2000, σελ. 157, σε συνεργασία με Μ. Σαρρή, και Σ. Σούλη