Wiki. Wiki. Analysis of user activity of closed Wiki used by small groups

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1 Wiki Wiki Wiki Wiki qwikweb Wiki Wiki Wiki Analysis of user activity of closed Wiki used by small groups Satoshi V. Suzuki, Koichiro Eto, Keiki Shimada, Shinobu Shibamura and Takuichi Nishimura Wikis are not only run by large groups and open for many viewers, but run by small groups and closed within the groups. However, how to stimulate group activity and efficiently administrate the closed Wikis by the small groups is mostly undiscovered. In this study, we attempted to discover usage of the closed Wikis through analyzing relations between answers of questionnaire of Wiki users and access logs of the Wikis that the previous studies has not been focusing on. We analyzed the relations for the Wikis using qwikweb, developed and hosted by some of the authors. The results suggested that the user who decides the usage of Wiki and properly promotes the other group members to use the Wiki is important, and high frequency of face-to-face contact among group members facilitates the Wiki use in the group. We expect that these findings can improve the small and closed Wiki systems and administration guideline for the small and closed Wikis. 1. Wiki Wiki Wiki 1995 Ward Cunningham Web Aoyama Gakuin University National Institute of Advanced Industrial Science and Technology Wiki WikiBana Web 1) Wiki Web Wikipedia Web Wiki 7) Wiki Wikipedia

2 2011 Wiki Wiki Wiki 2) Wiki qwikweb 3) Wiki QuickML 4) ML Wiki Wiki ML Wiki Web QuickML Wiki qwikweb qwikweb qwikweb Wiki 2. qwikweb qwikweb 3) qwikweb ML QuickML 4) ML Wiki 1 Wiki qwikweb ML Wiki wikigroup wikigroup@example.com example.com qwikweb wikigroup@example.com ML Wiki ML Wiki 1 qwikweb Wiki Web ML Wiki Web Wiki Wiki qwikweb Wiki ML Wiki MLWiki qwikweb qwikweb qwik.jp qwik.jp ML qwik.jp Wiki qwik.jp qwik.jp 3. Mader 5) Wiki Wikipatterns 1 Wiki Wiki Wiki 5)

3 Wiki 1 qwikweb Wiki Wiki Chen, Ren, and Riedl Wikipedia WikiProject 6) Wiki Wikipedia Wiki Chen 6) Wikipedia Wiki Majchrzak, Wagner, and Yates Wiki 7) Wiki Wiki Wiki Wiki guidelines Wiki qwik.jp QuickML 4) Wiki Wiki Wiki Wiki qwik.jp Wiki Wiki Wiki 4. qwik.jp 9 qwik.jp Wiki

4 qwik.jp 1 Wiki 3 qwikweb qwik.jp A.1 Web URL Web p self p other self p other member access create edit self pself Wiki Wiki Wiki edit self pother Wiki edit pself other Wiki create Web Wiki ML Wiki access edit self pother create edit self pself edit pself other (1) Wiki 8) edit self pother = edit pself other edit pself other 1 edit self pother (1) ( 1 ) edit pself other ( 2 ) edit pself other edit self pself ( 3 ) edit self pself create ( 4 ) create edit self pother ( 5 ) edit self pother access ( 6 ) ( 1 ) access ( 2 )

5 Wiki 1 bot Wiki 2 qwik.jp Qn-m Qn-m Qn m Wiki Wiki Wiki n = 237Wiki n = 84 2 Wiki Wiki member 33.3% % 20 member 10 n = 80 member n = 73 member 20 n = Wiki Wiki 33.3% % 19 8 n = n = n = Wiki Q1Q2Q4Q5Q6 Q4Q6 Wiki Q3 Q18Q19Q20 Wiki edit self pother Wiki 2 Q2 Q Wiki Q2 2Q3-3 3Q5 4 2 Q2 χ 2 3 Wiki Q3-3 χ 2 4 χ 2 1 Wiki

6 2011 z = 2.36 (p <.05) z = (p <.05) z = 2.66 (p <.01) z = 2.70 (p <.01) z = (p <.01) χ2(6)=15.01, p <.05 2 Q2 3 z = 2.62 (p <.01) χ2(2)=7.15, p <.05 Q3-3 4 z = 2.39 (p <.05) χ2(6)=11.08, p <.10 Q5 z = 1.83 (p <.10) χ2(2)=6.97, p <.05 χ2(2)=5.73, p <.10 χ2(2)=4.67, p <.10 5 Q1-1 6 Q3-1 7 Q6-1 Q1-1 5Q3-1 6Q6-1 7 χ Wiki 810 Wiki Wiki edit self pother 9 10 Wiki edit self pother 1 Wiki Wiki Mader 5) Wiki Wiki 5.1 qwik.jp Wiki edit self pother Wiki 9) 1 1 9) Wiki Wiki Wiki

7 Wiki F(1, 220)=16.55 p <.001 F(2, 221)=5.52 p <.01 F(3, 220)=4.98 p <.01 8 edit self pother 9 edit self pother 10 edit self pother 11 F(3, 190)=10.65 p <.001 edit self pother 5.3 Mader 5) Wiki Wiki Wiki Wiki Wiki Wiki Wiki Wiki Wiki Wiki 5.2 edit self pother edit self pother Wiki create edit self pself ML Wiki qwikweb ML Wiki 4 Wiki Wiki Wiki Wiki Wiki Wiki qwik.jp 1) WikiXP (2009). 2) Cowan, B. R. and Jack, M. A.: Exploring the wiki user experience: The effects of training spaces on novice user usability and anxiety towards wiki editing, Interacting with Computers (in press). (DOI: /j.intcom ). 3) qwikweb

8 2011 Synthesiology, Vol.1, No.2, pp (2008). 4) QuickML Vol.44, No.11, pp (2003). 5) Mader, S.: Wikipatterns, Wiley, Indianapolis, IN, USA (2008). 6) Chen, J., Ren, Y. and Riedl, J.: The effects of diversity on group productivity and member withdrawal in online volunteer groups, Proceedings of the 28th International Conference on Human Factors in Computing Systems (CHI 10), Atlanta, GA, USA, pp (2010). 7) Majchrzak, A., Wagner, C. and Yates, D.: Corporate wiki users: Results of a survey, Proceedings of the 2006 International Symposium on Wikis (WikiSym 2006), Odense, Denmark, pp (2006). 8) Wiki 12 Web pp (2008). WI ) Vol.26, pp (2007). Q1 Q2 Q3 A.1 ( 1 ) ( 2 ) ( 1 ) ( 2 ) ( 3 ) ( 4 ) qwikweb Wiki ( 1 ) ( 2 ) ( 3 ) ( 4 ) ( 5 ) ( 6 ) Q4 qwikweb ( 1 ) ( 2 ) ( 3 ) qwikweb (3) Q5 ( 1 ) 10 ( 2 ) 1 ( 3 ) 1 ( 4 ) Q6 qwikweb ( 1 ) ( 2 ) ( 3 ) qwikweb Q18 Wiki ( 1 ) ( 2 ) Q19 Wiki ( 1 ) ( 2 ) Q20 Wiki ( 1 ) ( 2 ) 1 2