Cover Story - : G. BERRETTA, CEO, EUTELSAT: «broadband,» GOOGLE VS EVERYBODY: ; NETWORK READINESS INDEX:

Transcript

1 ΚΩΔ. ΤΑΧ.:7064 Τεύχος 70 Β Περίοδος Απρίλιος 2010 ΔΩΡΕΑΝ ΔΙΑΘΕΣΗ Cover Story - : 2009, Romtelecom: G. BERRETTA, CEO, EUTELSAT: «broadband,» GOOGLE VS EVERYBODY: ; NETWORK READINESS INDEX: POINT TOPIC: DSL

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3 INFO-COM 04*10 editorial4 point of view6 newsgr8 newsintl14 telecom view16 focus18 interview20 cover story26 strategy32 trends36 policies38 streaming info42 report48 profile50 P2P52 marketing54 stats&figures56 persona grata58 POLICIES INTERVIEW STRATEGY P2P * 52 - : 2009., 5,6% 2009.,.,

4 EDITORIAL INFO-COM - : :,, 2,5.,,.,,,, 15.,,,., ,.,,, ( ).» «( ), (».,.,., 3., 2013,..,,.,,,.,,. : : A. : H. A,.,.,.,.,.,. :. :. :. DTP:., A. T,. Consulting by SPEG T info@speg.gr :. : SMART PRESS E.., 15, , fax ,,,.,,.. 4 infocom 04 10

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6 POINT OF VIEW ;. 20., SDH, FDDI, ATM, Ethernet, 100Mbps, Metro Ethernet, 1Gbps, DWDM 10GBPS PON. o, / OPTRONICS TECHNOLOGIES 1990 ( backbone ), -.,,,, -,,,,, , -, bandwidth., - -. FTTH - 1Gbps!!! «FTTH»,. 20,., -. internet....., -. FTTH Council Europe,. -. internet IPTV. -,. -.,,.,. -, 20. internet, HD 3D TV, - peer-to-peer... history browser ; web. - - click. - online -,., -, -. CSS Stylesheets HTML Javascript -. 6 infocom 04 10

7 Legal matters ACTA, gamato.info gamato.info. ( ), - P2P ( ), links (, ),.,.. ACTA (Anti Counterfeiting Trade Agreement) ACTA;,..,, -.. ISPs.,, 3 strikes and you are out., ISP -,..,.. ISPs, ( ). -,. ISP..,,... gamato.info. ( ) ( links, ).,,. -, CD Big Brother nternet., PKpartners web (.. - iframe) - sites. CSS hacking vlink_test.html -., webmaster sites sites. site -. - online. infocom

8 NEWS GR...., -., ( 10), 12/04/2010., ( ).. ( ), -., 07_2.2, 08_1.2, 09_2.1 9/04/2010,,, ,... «( ),»,..,,., -, «-» Internet..,.,. 1 ( ),., OTE:., «.»., & ( ),.,, ( VDSL),. «,..»,. :.,, «, -,,». 8 infocom 04 10

9 E - Intracom Holdings , - 547, ,5% , (EBITDA) 77, EBITDA 14, ,16% hellas online (21,04% 12,12% ). - Intracom Holdings - hellas online. hellas online., 2, , ,5. - Inform Lykos , , - 16,8% 2008., - -.,, (EBITDA) 16,2% 15,5., 3,5. 6,4., 46,3% Microsoft Ernst-Jan Stigter Microsoft. Ernst-Jan Stigter Microsoft.. Ernst-Jan Stigter 1, Microsoft, Vahé Torossian, Microsoft -, : «Ernst-Jan Microsoft Microsoft».. Ernst-Jan Stigter Microsoft 1999, -, 2005.,. Stigter,.., Microsoft, , Ernst-Jan Stigter. IDC IT Security Roadshow 2010 IDC IDC IT Security Roadshow 2010,. 150, CIOs, COOs,,, -,,...,, -., 15 -.,, IDC- 80% -.. Ernst-Jan Stigter infocom

10 NEWS GR Sony Sony., -, 20,, Sony Hellas ( ), Sony Poland ( ) Sony Central Southeast Europe (14 ),, Sony Central Southeast Europe. Regional Managing Director Sony CSE. Phil Molyneux, Managing Director SCSE, -,., Sony Hellas..:, Director Product to Consumer Marketing, Sony CSE, Sony Hellas, Regional Managing Director, Sony CSE, Deputy Director Operations, Sony CSE, Sony Hellas, Sony Europe marketing., Sony,. - Cosmote Cosmote, Deutsche Telekom.,,, Deutsche Telekom., Deutsche Telekom., , 2009, 2010.,. Deutsche Telekom ,. 6.,.,,,.,. E Dionic - 9,63% 73,128.., (EBITDA) 5,5 22,68%, 0,4. 1, , -,.. -. Altec 2009,, -.,, 12, , , 17,86., 146,85.., 33,45., 73,7% 127, , 75,5% 14,27. 58, infocom 04 10

11 GREEN ICT THENS DIVANI CARAVEL * GREEN ICT 1o : «Green For ICT» ICT ICT ICT 3o : «Green Rules» : Green Green NON-Green / ( & ) Specs Green Systems (Norms, Indexes, Absolute Values) GREEN/Non-GREEN (Offsets, CO2,...) GREEN-Approved-Tender GREEN ( & ) 2o : «ICT For Green» ICT ICT ( ICT -.) 4o : «Green elecoms» Green Technology Green ICT : Green,, Best Practices * To. SMART PRESS A.E. MA 15, ,,.: , SPEG CONSULTING 8, ,.: , FAX: ,

12 NEWS GR.. Nova Forthnet hellas online; Forthnet hellas online -,,,.,,. Forthnet Nova hellas online., Nova,., gr, -,.,,.,,, -,. Info-Quest Info-Quest,,., Info-Quest. Info-Quest (systems integration) Uni Systems., ACS Quest Energy. isquare, Rainbow Apple.. E 2, O 4,5. 7, , -, -, (EBITDA) 0,6. 2, Telecom. Profile - EBIDTA, 2009., 13, ,6., EBITDA 0,37. 3,4.. 4,5. 7, , , 1, Uni Systems ( ), -. -.,, infocom 04 10

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14 NEWS INTL ipad - - Apple,, Apple Stores 3 ipad,.,, - 2., , ipad. ipad,, PublicWorld -, PublicWorld SA,,.,, ,, concept PublicWorld,,. Bharti - Zain - Bharti Airtel Zain,,. Bharti 9. Zain ,, - -,. 33, -. «,», PublicWorld.,,,,..,. PublicWorld, 2005.,.. Zain, 32% Singapore Telecom,. Zain Bharti Airtel ,. 14 infocom 04 10

15 E Microsoft: Microsoft,, -., project «Pink», Microsoft Verizon Wireless., Microsoft, online hardware Pink, Sharp Corp.. D : itunes on line - Deutsche Telekom, - itunes Apple. Deutsche Telekom Mediaload, Videoload and Gamesload, -, video,. DT, -., DT - 100% Firstgate, ClickandBuy,,. NEC NEC Philips NEC Corporation - NEC Philips Unified Solutions. NEC Unified Solutions.,. Telekom Srbija; Telekom Austria 40% Telekom Srbija Wirtschaftsblatt. 40% Telekom Srbija - 20% - Telekom Austria,. Telekom Austria VIP Mobile,,, Telekom Srbija, MTS., PTK (Post Telecom of Kosovo)., -. funds. : Turkcell, Hrvatski Telekom ( ), Mobilkom ( ), GoldMark Telecommunication, Orascom, Cable & Wireless, Bedminster Capital, AXS Capital, Calik Holding Courier. -. DT-FT Deutsche Telekom France Telecom. Orange UK T-Mobile UK , Orange UK -., T-Mobile UK,,., -, Deutsche Telekom,, France Telecom,... infocom

16 TELECOM VIEW Appstores: 1990 appstores., DEVELOPER., Managing Director, new media, ExelixisNet.com, USA -, - - iphone. appstores. Apple Appstore - - : 1.,, defacto (70/30) -. 2., -,. 3., ,,,.,. 1-2 GHz. -, 3G+ 4G., -,, - Tapulous mig33. iphone Android, -. Apple, -, - iphone smartphones, downloads % (CAGR). downloads - 4, , % (CAGR). ondeck ( ) offdeck 2009, 2012, offdeck Chetan Sharma Consulting. offdeck/ondeck,.,. 16 infocom 04 10

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18 FOCUS Network Readiness Index: , 2009 Network Readiness Index (NRI) H, ,.,,, (high income), (65 ), - (59 ) - (71 ) - -. (50 ) (55 ). - (48 ) World Economic Forum.. 15.,.,. 120 ( ), NRI,,.. (hard data) (hard data) (hard data) (hard data) & (hard data) (hard data) (hard data) (hard data) & (hard data) (hard data) (hard data) utilities (hard data) 37 (hard data) Internet , - -, -, infocom 04 10

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20 INTERVIEW, ROMTELECOM:., Romtelecom,,,..,,,.,., 3.. Fiber-to-the- Home, Fiber-to-the- Window. I-C:. ;..: % - 30%.,, 30% 56%. -. RCS&RDS, - UPC, UPC. RCS&RDS -, Mbps 5 50 Mbps,. -, 700 ( 3G ) Internet 50 Mbps 6 /. Internet 2,5 /,. -,.. 4 RCS&RDS 1. 3.,. -. Romtelecom. UPC -., - (neighborhood networks)., , -.. -, - 20 infocom 04 10

21 ., NextGen. -, , - Internet, VoIP.,,. 30% -, 15% -.,. I-C: ;..:. 10%,, -,, -.,. (churn),,, ADSL,, -, churn. I-C: - Romtelecom..:,. Vodafone Orange 16% 20%. UPC 15% Romtelecom 7%. H Cosmote Romania., «granular marketing approach»,. -., - «-», -,. -,, Romtelecom PSTN,. -. VDSL,. - FTTB, «Pizza Box». - GPON., RF - -,. F TB,, - -.,. I-C: FTTH, -. ;..: -, 3.,., -,,, - -. infocom

22 INTERVIEW (.. DT), -,,. Fiber-to-the-Home, Fiber-to-the-Window.., CDMA Internet Romtelecom. I-C: ; ;..:.,.. nternet browsing, -,. -, «bandwidth hungry»,., -.,,. -, RomTelecom,. RomTelecom, -, 22..,., ,, - Internet, ,.,., RomTelecom (Lowell Technological Institute )., -, I-C: DT (, ). ;..:.. :, -., -,,.,,, 3G. -.,,,,. I-C: DT - ; Romtelecom ;..: H Deutsche Telekom, -, -. -, DT., -, -,, -. I-C: DT;..:, infocom 04 10

23 DT -. DT, (.. Stategy 2.0) DT. I-C: Romtelecom Dolce DT -. ;..:,. home entertainer. -. electronic/ home entertainer,. I-C: Dolce - ;..:, project., -, -,. project. I-C: ;..:,, Romtelecom -, -, 30%., -, Romtelecom 4,1% (.. revenue generating units) 2008, - 4,4 RGUs. To Internet -, 24% 37%,,. 26% ADSL 87%, 2008., Romtelecom mobile broadband, CDMA., -, 7%, -.,,, Romtelecom 1,2%, EBITDA 32,3% 2009.,,, -. I-C: Romtelecom ;..: , -. -,,, , FTTB GPON,., 100 Mbps - IPTV Dolce Interactiv, -,. I-C: NextGen;..: NextGen,,. Romtelecom NextGen. - NextGen Romtelecom 50% - NextGen. NextGen. I-C:, ;,. - home entertainer.. infocom

24 INTERVIEW H Romtelecom -,, 3play. Romtelecom...:, - -., ICT, -., -. SLA (Service Level Agreement),,. VPN, -,. VPN 14% % CDMA VPN,,., Romtelecom 50,,. -, (video surveillance),, video online, Romtelecom., Romtelecom ,,, servers..- -, ,,.. I-C: Romtelecom ICT. - ;..:., - Gold Master Managed Services Provider Cisco, -. Romtelecom, Cisco -, -., Romtelecom, -., - managed services, IP, Managed VPN Internet Premium., IP -, datacenter -., Romtelecom infocom 04 10

25 60 Cisco, Romtelecom - -. I-C:, - ;..:, Romtelecom - -., 30-40% Romtelecom. I-C:, Romtelecom, - ;..:, Romtelecom, , «Voce pentru Ea», -.. H Romtelecom -, -, 3play -. Romtelecom. Romtelecom., - «Telcu».,, «concept store», Deutsche Telekom merchandising. 4 : 2, Constanta Braila., -. - concept,, Cluj., - Romtelecom e-shop. online - e-commerce. 24/7, online Romtelecom. e-shop Romtelecom. -.,, «MyAccount», -,,, «MyAccount», -.. I-C:, Romtelecom. - ;..:, - -.,. Romtelecom.,, - 7%,, -. K..,. Romtelecom -. infocom

26 COVER STORY - : 2009., 5,6% 2009.,., ,, - &. 5,6% 10,8., 11, Altec ( ltec, Microland) Informer Nexans., - (downsizing), Informer (-54%) (Temenos) 2008., Nexans 50%., 35%..,, 10, Forthnet, Nova 2009, 75% Hellas Online (+49%), Centric (+25%), MLS (+19%) Newsphone (11%). Intracom, Ideal Entersoft. H Forthnet..,, 12,6% 77,8.. -,, - ( ), 5,1% 2,4%.,, -, - 26 infocom 01 10

27 37%,, 5,1%. -, - Altec, Microland, Intracom Info-Quest., 2009, -, 2008., Intracom 51. hellas online. T, Info-Quest 2009, 30. Unisystems.,, Marac,, Infotech, PC Systems,, Profile, Nexans Informer. ( 2008),., Hellas Online Forthnet,, 40.. Altec (-12,5. ) Microland (-9,3. )., , - Intralot. 17,8% 2008.,,. 23,8%, - 0,3, 3,6%. ( / ) 20,2% 16,9% ( ) 17,8%. -, E (. ) * OTE AE , ,79 Intralot AE , ,00 Computers 2.649, ,60 Newsphone Hellas 1.670, ,88 Inform 1.632, ,71 Intertech AE 561,66 673,99 396,77 445,40 Vidavo 99,67 0,00 Centric 59, ,11 Dionic AE 53,32 265,47 FG Europe AEBE 0, ,51 Nexans Hellas ABE 0,00 920,00 Byte Computer ABEE 0,00 838,25 Optronics Tecn ABETE 0,00 495,00 Entersoft AE 0,00 388,17 Informer AE 0,00 230,67 Profile AE 0,00 121,56 0,00 57,76 0,00 0,00 Infoquest AEBE 0,00 0,00 Forthnet AE 0,00 0,00 Hellas On Line AE 0,00 0,00 Altec ABEE 0,00 0,00 Space Hellas AE 0,00 0,00 Microland AEBE 0,00 0,00 PC Systems AE 0,00 0,00 0,00 0,00 Infotech 0,00 0,00 Quality & Reliability 0,00 0,00 Intracom Holdings 0,00 0,00 Logismos 0,00 0,00 Compucon ABEE 0,00 0,00 Ideal 0,00 0,00 0,00 0,00 Performance Techn. 0,00 0,00 MLS 380,28 SingularLogic AE 0, , ,89 * 2009 : : % 2008 (428. ). 245., infocom

28 COVER STORY Intralot, - 97% ,, 2008,. E (. ), 31/12/ % % % ( ) , ,00-6,6% , ,00-5,0% , ,00-33,0% Intralot AE ( ) , ,00-16,1% , ,00-19,9% , ,00-25,9% Centric ( ) , ,68 25,3% 8.941, ,82 3,2% 5.398, ,02 13,6% Intracom Holdings AE ( ) , ,00 7,5% , ,00 641,5% , ,00 96,9% Infoquest AEBE (E ) , ,00-12,3% , ,00 225,2% 3.254, ,00 112,1% Computers AEE ( ) , ,00-5,4% , ,00 13,1% 4.731, ,00 11,1% Forthnet AE ( ) , ,54 75,6% , ,39 888,9% , ,36-0,8% ( ) , ,93-32,6% , ,16-23,2% ,56-974,66-26,2% Hellas On Line AE ( ) , ,18 48,9% , ,17 728,8% , ,72-2,0% FG Europe AEBE ( ) , ,00-15,7% , ,00-35,4% 8.039, ,00-45,2% Inform ( ) , ,68-16,8% , ,14-16,2% 3.477, ,93-46,3% SingularLogic AE** ( ) , ,52-2,9% , ,27 8,4% , ,70 8,0% * ( ) , ,25-12,0% 149, ,10-97,2% ,41 504,36-688,2% Dionic AE ( ) , ,71-9,6% 5.560, ,35-22,7% 1.043, ,43-54,5% Newsphone Hellas AE ( ) , ,72 11,4% 9.328, ,18 9,1% 3.741, ,04 9,5% Ideal (E ) , ,00 5,3% 3.864, ,00 33,0% 3.080, ,00 39,6% Nexans Hellas ABE , ,00-41,3% 25, ,00-99,6% , ,00-184,4% Space Hellas AE ( ) , ,00-0,5% 2.420, ,00-42,0% 469, ,00-72,2% ( ) , , ,5% 1.325, ,90 167,2% 619, ,57 111,5% Intertech AE , ,83-9,5% 1.352, ,26 4,7% 564,89 512,94 10,1% Byte Computer ABEE ( ) , ,58-24,1% 3.777, ,10-37,8% 663, ,02-71,7% Altec ABEE ( ) , ,10-73,7% , ,91 85,8% , ,12 88,6% Infotech ( ) , ,35-19,8% 1.067, ,53-69,8% -775,01 302,22-356,4% PC Systems AE (E ) , ,50-13,3% 180, ,19-94,2% ,73 822,15-348,6% MLS , ,25 19,0% 4.982, ,35 19,0% 2.403, ,16 32,0% Profile AE ( ) , ,12-19,7% 373, ,90-89,0% , ,38-195,0% ( ) , ,73-18,9% 2.551, ,81 1,1% 920, ,13-21,0% ( ) , ,18-33,0% 240, ,32-87,2% ,79-170,77-891,3% CPI AE* , ,68-1,8% 569,49 308,03 84,9% -225,10-238,49 5,6% Performance Tech. AE ( ) 9.757, ,81-17,3% 610,99 407,94 49,8% 83,64-48,91 271,0% Quality & Reliability ABEE (E ) 8.461, ,20-37,1% 345,86 890,81-61,2% -353,45-210,33-68,0% Entersoft AE ( ) 7.226, ,72 1,6% 1.507, ,13-23,0% 668, ,10-40,7% Informer AE ( ) 6.758, ,01-53,8% , ,71 11,9% , ,39-163,4% ( ) 4.509, ,67-38,4% -578, ,92-124,6% , ,45-302,7% Optronics Tecnhologies ABETE 3.937, ,42-21,5% 823, ,22-45,9% 584, ,55-47,2% Compucon ABEE ( ) 3.469, ,05-29,4% -583,64-355,72-64,1% , ,74-59,8% Logismos , ,18-26,4% 1.492, ,86-10,6% 57,15 91,49-37,5% Vidavo 639,84 809,93-21,0% 466,34 483,42-3,5% 268,28 278,93-3,8% Microland Computers AEBE ( ) 82, ,34-99,8% , ,23 56,2% , ,43 61,7% , ,81-5,6% , ,57 5,1% , ,29-1,2% * (1/7/ /12/2009) ** : 28 infocom 01 10

29 (10%), -. ( -,..),, 31/12/ % % % % , ,00-8,9% , ,00-9,9% , ,00-30,4% , ,00-2,2% , ,00-2,0% , ,00 3,2% , ,00-1,6% , ,00 42,1% , ,54 44,9% , ,14 18,8% , ,53 28,7% , ,11-10,4% , ,00 6,8% , ,00 5,6% , ,00 3,8% , ,00 0,9% , ,00 2,8% , ,00-7,2% , ,00-21,9% , ,00-80,9% , ,00 4,0% , ,00 3,1% , ,00-9,3% , ,00-19,9% , ,77-10,4% , ,01 5,4% , ,45 13,2% , ,86 10,2% , ,76-1,7% , ,92-4,5% , ,63 5,5% , ,11-12,8% , ,58 173,7% , ,21 21,4% , ,14 10,9% , ,10 3,4% , ,00 2,1% , ,00-23,7% , ,00 7,2% , ,00-57,5% , ,56 8,6% , ,17-5,1% , ,27-13,7% , ,39 62,0% , ,92 16,5% , ,06 1,9% , ,75-11,4% , ,39 19,9% , ,84-13,2% , ,51 2,6% , ,71 11,2% 311, ,73 108,1% , ,90-1,2% , ,57-32,5% , ,57 11,1% , ,52 18,7% , ,72 13,7% , ,48 11,8% , ,20 12,9% , ,98 5,5% , ,00 21,1% , ,00 45,9% , ,00-15,8% , ,00 62,3% , ,00-9,2% , ,00-8,8% , ,00-6,5% 5.054, ,00-13,4% , ,00 3,1% , ,00 15,5% , ,00 22,8% , ,00 63,7% , , ,6% , ,67 341,5% 9.996, ,76-8,5% 2.497, ,58-37,0% , ,40-0,4% , ,55-5,7% 8.559, ,04-15,9% ,43 204, ,2% , ,64-0,8% , ,25-3,1% , ,91-4,1% 3.520,87 44, ,0% , ,67-5,1% , ,36-44,8% , ,53-47,7% , ,21-11,4% 6.779, ,99-7,9% , ,12 2,0% , ,00 10,3% , ,45 2,2% , ,68-16,0% , ,66-11,0% , ,88-14,6% , ,06-24,8% , ,39 7,3% , ,31 10,7% 5.814, ,16 17,9% , ,83-85,6% , ,09-8,1% , ,27 0,0% , ,46 1,0% -235, ,05-109,3% 8.890, ,29 11,9% , ,04-6,3% 6.831, ,17-25,1% 3.179, ,46 16,3% 38, ,15-97,8% , ,48-14,5% , ,65-12,9% 9.327, ,25-0,3% 4.459, ,37-4,8% , ,60 9,7% 8.893, ,01 26,6% 3.271, ,60-14,9% 3.020, ,87 1,3% 7.567, ,59-16,4% 2.619, ,34-38,1% 1.315, ,53-43,6% , ,32-3,2% , ,58-13,8% 5.443, ,63-32,2% , ,09-123,9% 5.828, ,19 12,9% 8.542, ,36 22,1% 1.763, ,16 66,0% -325,86-935,65 65,2% , ,65 0,1% , ,54-35,5% 2.489, ,53-84,5% , ,72 51,6% 8.919, ,61-22,6% , ,06-4,5% 3.287, ,22 90,3% 1.759,10-393,91 546,6% 3.158, ,82 1,1% 4.518, ,47-17,4% 1.335, ,01-39,1% -837, ,18 50,0% 2.121, ,95-53,5% , ,87-17,4% 3.654, ,33-18,6% 4.073, ,94-8,1% 6.716, ,91 0,9% , ,16 8,2% 3.143, ,55 32,2% 2.409, ,36 15,6% 1.209,66 942,38 28,4% 1.711, ,78 15,7% 326,93 363,43-10,0% -426,17-368,20-15,7% , ,87 268,2% 4.785, ,82-65,9% , ,05 4,5% -9, ,09-100,1% , ,74-1,6% , ,59-6,2% , ,03-18,8% , ,04-1,5% infocom

30 COVER STORY E (. ) & % Intralot AE ( ) , ,00-17,9% OTE AE 5.000, ,00 6,4% Infoquest AEBE (E ) 4.252, ,00 25,8% Forthnet AE ( ) 3.242, ,83 28,4% SingularLogic AE ( ) 3.115, ,78 15,0% Hellas On Line AE ( ) 2.908, ,36 1,1% Intracom Holdings AE 2.636, ,00 42,2% FG Europe AEBE ( ) 2.126, ,00 0,2% Newsphone AE ( ) 1.705, ,26-36,7% Space Hellas AE ( ) 1.446, ,00-4,4% ( ) 1.421, ,43 2,9% Ideal (E ) 1.278,00 703,00 81,8% Centric ( ) 1.223, ,21 14,5% Altec ABEE ( ) 1.194, ,26-48,7% Informer AE ( ) 1.129, ,75-36,3% ( ) 1.087,85 750,64 44,9% Intertech AE 1.080, ,05-13,1% Byte Computer ABEE ( ) 1.017, ,61-4,5% PC Systems AE (E ) 913,09 769,35 18,7% Entersoft AE ( ) 885, ,33-18,6% Computers AEE ( ) 840,00 813,00 3,3% Profile AE ( ) 833,89 815,24 2,3% Inform ( ) 738,49 851,36-13,3% ( ) 723,98 340,34 112,7% ( ) 722,23 291,85 147,5% Dionic AE ( ) 660,44 428,46 54,1% Quality & Reliability ABEE (E ) 601,20 539,21 11,5% MLS 553,94 434,74 27,4% ( ) 484,14 594,36-18,5% CPI AE 444,82 478,60-7,1% ( ) 338, ,87-78,4% Nexans Hellas ABE 317,00 302,00 5,0% Performance Techn. AE ( ) 293,06 419,95-30,2% Logismos 283,68 300,98-5,7% ( ) 260,69 253,24 2,9% Optronics Tecn. ABETE 254,40 399,00-36,2% Compucon ABEE ( ) 226,51 314,42-28,0% Microland AEBE ( ) 6,75 208,56-96,8% Vidavo 0,00 0, , ,03-3,3% : ,5% ,32 2, ,32 1, , ,3% Intralot, Altec, Marac, Newsphone Informer. A -,, Ideal Dionic., - 31/12/ /12/ : ,6., - Cosmofon Romtelecom. H 4% , , -. Intralot: T Intralot 5,6,.. Forthnet: Nova Forthnet Intracom: Intracom Holdings Hellas Online,. : Info-Quest: (Unisystems) infocom 01 10

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32 STRATEGY Giuliano Berretta, CEO, EUTELSAT COMMUNICATIONS: «broadband» Eutelsat KA-SAT, 73 Gbps (!), 30. hubs , Info-Com. Giuliano Berretta, CEO Eutelsat,,.., g.georgatzis@smartpress.gr «90, , ESA (European Space Agency). Eutelsat 1990.», - Eutelasat. Eutelsat 1990, ESA, - -. «,,,»,. «,,., ,, broadcasters (direct broadcasting)..,,»,. Eutelsat. «- RAI 10 13,, broadcasters -,»,. Berretta. funds 1999 o. Berretta Eutelasat ( - ). 2,5 2001,. Berretta., - Eutelesat. Telecom Italia Lehman Brothers. 2002, «Internet», «timing - ICT»,. Berretta.,,, France Telecom, British Telecom 32 infocom 04 10

33 Deutsche Telekom 54%, Eutelsat INTELSAT (.. International Telecommunications Satellite Organization). «Deutsche Telekom - De Agostini,, 3, - Eutelsat»,. Berretta «o». -,. (private equity funds) Eutelsat. - Lehman Brothers funds,. «5 2004, 2 3 : Euroasio, private equity fund France Telecom, Cinvent, Goldman Sachs, TPG (Texas Pacific Group) Spectrum»,. «2005, - (leverage buy out) - Eutelsat Communications., 2,4..,»,.,. arretta 2005,,., Eutelsat Communications, 95% Eutelasat S.A. -, RSCC. 11,9.,. «4,. Eutelsat 5,3..,., 7,5., 2,4. leverage buy out 860.»,. Berretta., ,5.. «.,,,. H»,.. Eutelsat, Giuliano Berretta Giuliano Berretta CEO Eutelsat Communications, , , Eutelsat Communications ,,.. Berretta Hispasat ESOA (European Satellite Operators Association).. Berretta Eutelsat 1990, ,. Eutelsat,. Berretta.,. Berretta,,,. Eutelsat video ( high definition),. Skylogic,,,. Eutelsat,. Berretta European Space Agency (ESA),, (ESTEC). infocom

34 STRATEGY. Renato Farina. Skylogic.. Arduino Patacchini. Director, Multimedia & Value Added Services, Eutelsat. : 1,6. - (!) , 940., CEO, 1.. Eutelsat. Berretta Eutelsat.. «Eutelsat - Hotbird,,,. Hotbird , (high definition), MPG 4, 2,5 (bandwidth). HD., HD. 3D. 2»., Eutelsat,,. «-., - :,,.,, -,» Eutelsat -.. NineSat, (7 ) Eutelsat. Ninebird, -, ArabSat 25,5. «, -»,. Berretta. «, (.. cascade strategy),., Hotbird,»., 13,,, 16, 17, 36..., Eutelsat,. « Hotbird,., -,. (cascade), -,.. Hotbird 3 -,,,»,. 3D Eutelsat -. «.»,. Berretta., «, carrier %, HD., 34 infocom 04 10

35 ». Eutelsat HD, - 3D. «Hotbird, , Hotbird 9,. Hotbird 7, (9 ), 3D». Berretta. KA-SAT ( ) Eutelsat KA-SAT, - 73 Gbps, 30. hubs 10 ( ), triple play, - ADSL, 10Mbps downlik 1 Mbps uplink. «72%», - Eutelsat. «Internet. «-»,. broadcasting. Internet : web. Internet. - spots, -»,. ««-». - SAT,, -». KA-SAT 84 spots -. spots 250., Eutelsat. «, -», «hubs,. 8 hubs,. hubs, hub,,,. Internet». hubs, - (,, ),,,,. «KA-SAT 73 Gbps. Eutelsat, »,. Berretta. «- Internet 10 Mbps, ADSL. spots,». environment friendly,.. Berretta, Eutelsat KA-SAT: «- broadband. ViaSat., Internet». infocom

36 TRENDS Green ICT: 2, Green ICT ( , (e-tee),., e-tee, GREEN ICT.. I-C: Green ICT et ;..:,,.. - -,. Green ICT ICT CO2,,.,,,,, - -. I-C: - ; ;..:. To e-tee, -,.., -. (Green ICT) -. : -,. : - -, 2-2,5% / 10,. I-C: ICT;..:. 40, -,. - 88% infocom 04 10

37 ,.,. :,,,,,,,. - e-tee -,, «-». I-C: ICT CO2,, ;..: -, -., -. -, -, -. I-C: ;..:, :, -, : / data centers, -, -,, : ( - ) ( ) (, -, logistics, ) (,, / - (FTTH, - ) I-C: ICT etee;..:, -. ( e-tee), -,, -., - -,,, -., :, - - e-tee, : / - -, site -,.. infocom

38 POLICIES Google vs everybody: ; GOOGLE Microsoft;, ;, ; dmallas@gmail.com Apple - HTC -. -,, Apple HTC Google., - Apple - Nexus One Google HTC. Nexus One iphone,,, Apple. Google Apple,, Google Microsoft : -. Google,, : 67%, Comscore, - Google sites, YouTube.. (web mail), Gmail, (Chrome), -, Android,, Chrome OS.,, (data centers) -. Google -,. Google. on line 38 infocom 04 10

39 95%.,, Google projects, Google., 1 Gbps Verizon AT&T Google., Google.,,,. -, Google Intel Sony Logitech Google TV.,, Google TV - -, -. Google.com YouTube! Google Google, cloud computing. ( ). Google,,. Microsoft,. Google;, -., - (, ), 100%. Google,, infocom

40 POLICIES., Apple - Google., Apple Google Voice ( - ) Apple Applications Store. HTC. - Android, Google, - Apple,.,,. Google., New York Times, Google Apple -. Apple, Google., -,. Microsoft,, - Yahoo! - Google.,, Google Apple.,, 2010 Windows Phone 7,. - Windows 7. - Google. - Google Internet., Google. google.cn, -. - : Google, Apple Microsoft Mbps LTE Google - cloud computing., smartphones -, PC HP Dell,., - ; 40 infocom 04 10

41 Gigaset: Made in Germany Συνδυάσαμε συμπαγές μέταλλο με πρωτοποριακή τεχνολογία και δημιουργήσαμε, το πρώτο ασύρματο τηλέφωνο με πλήρως μεταλλικό πλαίσιο Gigaset Communications Austria GmbH is a licensee of the Siemens trademark. * Όταν το ακουστικό είναι σε αναμονή Το νέο Gigaset SL780 θέτει τα πρότυπα: με τη χρήση εξαιρετικών υλικών, με τη βραβευμένη σχεδίαση του, με την εύχρηστη και επαναστατική τεχνολογία του. Νοιώσε και εσύ την εμπειρία της τεχνολογίας που προσφέρει μία συσκευή Gigaset ΑΣΥΡΜΑΤΗ ΕΠΙΚΟΙΝΩΝΙΑ ΣΤΟ ΣΠΙΤΙ

42 STREAMING INFO : customer loyalty. ( )... ;!. 15% -,. 85% , churn infocom 04 10

43 de facto de jure, -, 8. 15%, ,,, -. «-». ARPU, - -, service., - (,..). -.,. call center. -..,, ( - ), operator., -.., /94.,,. -, -.., one stop shop, -, customer loyalty., -, - -., -. - (outsourcing). Vodafone: H Vodafone Vodafone, Arvato, - service. Vodafone -., infocom

44 STREAMING INFO, -., -, Vodafone. on-line, -,, - SMS,., 24, - -. Wind: H Wind,. Wind, -., service Wind, - -.,, Wind.. Terminal Services Manager WIND: «-. -, - One shop solution. -,,. Wind, service Customer Care, Status, - SMS. Wind -, -,.» Cosmote: H Cosmote, -.,, service. -. service,. -, -,. Cosmote-, -., - G-Service Extra, G- nsurance G-Files.,.,., - «- -».,,, customer loyalty.,, 44 infocom 04 10

45 ., -,,. Arvato: H Arvato services , Teleservice Arvato services 12 Bertelsmann elsmann (RTL Group, Gruner & Jahr, Random House, Direct Group, Arvato AG). -,.. Nokia, SonyEricsson, Samsung, Alcatel, Huawei, Sagem, Apple, LG.., - -,. Arvato services, - Vodafone - Vodafone Arvato Vodafone. Arvato Vodafone, one stop -,,., -. SMARTEC: SMARTEC 1999,, -. «...» «- - : 1999, Motorola high level / -., 2004 SMARTEC Samsung -. SMARTEC, Toshiba., -,, -., - -., SMARTEC -, -. operators, -,. - :,., Cosmote A.E., Media Markt, Dixons A.E., Multirama A.E.,.., Smartec, - ISO 9001:2000 TUV NORD, -.» Procordia: H Procordia Norrköping -. service Sony Ericsson LG., - infocom

46 STREAMING INFO , LG.., «Procordia, -.,,. - -,, - standards,, -., -, -,». - service, 1999,,,. :,. -,., - - ( ),,, operator 2004, -, 72 50% % 41., - stock ,., ,. ( - ), -.. «It s a dirty job, but someone has to do it»,, -,,. 2010, - Alpha Copy VServices,, -, -.,,. 46 infocom 04 10

47

48 REPORT EITO: 2010 E ( ) ,9% 2,3, 2009, 1,6%. «.», -. August-Wilhelm Scheer, BITKOM - EITO, CeBIT,. «, -.,,, «2010»,. Scheer. -, ,7% 2,4, EITO. mobile Internet,. 0,5%, ,9% 1,4.,. Scheer %,. 20% - 26%., ,6%. -, 1,4% ,, %, % -, 141,5..,.Scheer., ,4%, ,6%. «48 infocom 04 10

49 -»,. Scheer., -.,. Scheer. 1% 625., ,7%. -, cloud computing, 20%. 2011, 4%. RIC, BRIC (,, ) % %, 33,6.., 11%, 14.. «, BRIC». Scheer..., ,2% ,, , 0,8% , 8% 126., 15% 40,5..,.,, 80%. smartphones -, ,6% ,1%, 346..,,,,, - - BRIC (Brazil, Russia, India, China) -., 11% (33,6 ) 11% (14 ), 0,2% (303 ), 0,8% , -, 0,5% 2009, - 2,9% ,4.., 1,4% 417, - (7%, 198 ) Internet (16%, 141,5 ).., (hardware,, ) - 0,4% 894, ,6%., -,., Cloud Computing 20%! ( ), - ( ) 1,9% 2010, 2,3, ,6%. infocom

50 PROFILE dfactory: webtv, webtv.,. webtv - IPTV extra (. set up box) internet video. dfactory - webtv - Vinci. TVinci webtv -. TVinci - MTV, Orange video.. : 1. TVinci Work Flow Manager 2. TVinci Digital Asset Management 3. TVinci Storefront TVinci Work Flow Manager Work Flow Manager ( VOD LIVE streaming) - DRM -. TVinci Studio media files CDN. TVinci Digital Asset Management Digital Asset Management - TVinci -. - Digital Asset Management - : Monetization - Reporting - - Syndication - Recommendation Engine - TVinci meta tagging, - -. webtv - -. monetization components., - pre roll video -. PRSMS.,. - video , 1, infocom 04 10

51 , - -. analytics reports -.. -, TVinci Studios DRM MS DRM, MS PlayReady, Adobe & NDS DRM. TVinci Storefront. TVinci - -. social networks Facebook Twitter ( viral effects) personalization. player ( VOD LIVE ), - video search tool., TVinci set up box, mobile TV.. TVinci Success Story - online video shop - Orange., TVinci - video portal, player - Orange. Orange, - - SMS -. ORANGE TIME, -, ,. content syndication mini sites -. dfactory dfactory TVinci, web mobile internet Galaxynet. Hypertech Olympic DDB Client Service Internet. Ant1 project, mobile Big Brother Fame Story, Java Games WIND, Mobile TV online Ant1. WIN Operations Director ALPHA, mobile -. dfactory website mobsite web mobile campaigns. Facebook application. -, STV studio green box studio post production facilities - spot. dfactory info@dfactory.gr infocom