Australian Greek Welfare Society Annual Report Πρόνοια

Transcript

1 Πρόνοια Australian Greek Welfare Society Annual Report

2 VISION STATEMENT To be a leading Australian-Greek community services agency in Australia STATEMENT OF PURPOSE To empower members of the Australian-Greek community to reach their full potential. This will be achieved by undertaking service provision, advocacy, policy development and research in an innovative, culturally and linguistically appropriate matter. Australian Greek Welfare Society 2014 An electronic version of this report is available at

3 CONTENTS President s Report 4 CEO s Report 8 Board, Staff and Volunteers 12 MEETING THE NEEDS OF OUR ELDERLY 16 Planned Activity Group 17 Social Support Program 19 Community Visitors Scheme 19 Access & Support Program 20 In-home & Recreational Respite 20 Brokered Services 21 Home Care Packages Program 21 FAMILY AND COMMUNITY SERVICES 22 Family Relationship Service 23 Migration Agent Information and Referral Service 25 Greek Legal Information and Referral Service 25 Health Conditions Support Grant Program 25 Monash Community Grant: Greeks Living Healthier 25 Moreland Community Grant: Home Safety & Wellbeing for Greek Seniors and Carers Residing in Moreland 26 Department of Justice: Improving Safety for Greek Elderly 26 Inner North West PCP Member Project Grants: Empowering Woment to Reach Their Full Potential 27 Committee and Network Participation 27 Policy and Research Projects 28 The Journey of New Greek Migrants to Australia: Opportunities and Challenges 29 Mentorship 29 EDUCATION, TRAINING AND WORKFORCE DEVELOPMENT 30 Computers for Beginners 30 Workforce Development Program 30 Volunteer Training and Support 31 Healthy Ageing for Australian Greeks Project 32 Cultural Activities in Aged Care Residential Facilities 32 Greek Cardiac Programs 33 Greek Cultural Training 35 ALPHA CHILDREN S CENTRE 36 Community Participation 38 BUSINESS DEVELOPMENT 40 AGWS 2014 Charity Drive 43 AGWS 3XY Radiothon Donors 44 FINANCIAL STATEMENTS 49

4 PRESIDENT S REPORT As President of the Australian Greek Welfare Society (AGWS) it is with great honour I present the 42nd Annual Report of the organisation. The past year has been full of challenges and opportunities; a portent of things to come. I am pleased to report that 2014 has been a very successful year characterised by increased demand for services across all areas of operation and matched by our growth and ability to meet those demands. AGWS was successful in securing growth funding from the Commonwealth and State governments to deliver aged care services in Metropolitan Melbourne, while fee for service operations have experienced considerable expansion due to a fairly sustained effort by staff and demand for these specialist services by the sector. Over the past twelve months AGWS has continued with its varied roles of service delivery to an increasingly ageing Greek community as well as addressing the settlement needs of the newly arrived Greek migrants. A survey commissioned by AGWS has provided important information about the immigration and settlement needs of people newly arrived from Greece and Cyprus, which was evident in the increased number of client contacts made with casework services. The resultant report will enable us to develop more targeted responses to the identified needs as well as continuing to lobby government with evidence based submissions. AGWS met and exceeded all its funded targets across program areas at a high quality standard. The following are some of the highlights which illustrate the diversity and reach of AGWS in our efforts to meet the needs of our community: Successful delivery of 60,578 hours of Planned Activity Groups across the four metropolitan regions to our elderly and people with disabilities; Delivery of centre based Planned Activity Group services to ageing and employed carers, providing 23,108 hours of support service to 81 carers allowing them to continue their caring responsibilities; Provision of 10,394 hours of volunteer support to 179 Greek elderly in the community and aged care facilities (120 active volunteers); Delivery of 15,525 hours of respite care with funding from State and Commonwealth funded programs, and provision of over 30,000 hours of community care under brokered service arrangements to 550 clients; Direct casework services with 1885 recorded client contacts responding to the many aged care, health, welfare, and financial needs of individuals and families; Provision of assistance to 50 clients by the Greek Legal Information and Referral Service as well as the Migration Information and Referral Service providing information and referral to 63 clients with a further 68 people participating in the 2 information sessions organised by AGWS; Delivery of Family and Relationship services which included counselling, group support and structured course and education to a total of 407 clients; and The Healthy Ageing Project delivering information to 750 Greek elderly, including 61 carers who participated in structured courses and delivery of 8 cross cultural training sessions to 153 aged care and health professionals. This year has seen AGWS address issues that affect a broad section of the Australian Greek community as can been ascertained from the examples outlined above. Issues such as re-settlement for newly arrived Greeks, a changing aged care sector, and the ongoing battle of our community living with chronic health disease all remain ongoing challenges. 4 Australian Greek Welfare Society

5 In order to ensure that that AGWS can meet these ongoing challenges, and to ensure AGWS can successfully implement its Strategic Plan for , capacity building has been the primary focus of the organisation. This has been achieved by: Growth Funding - AGWS was successful in obtaining over $500,000 of new funding from both the Commonwealth & State governments. This funding has ensured that additional services and programs can be resourced to meet demand. Branding AGWS is constantly adapting and developing as the needs of its community changes. The AGWS name and brand is an important part of this evolution and the Board is working towards ensuring AGWS continues to have a larger presence in the community services sector. Brokered Services increasing the profile of AGWS as a quality provider of aged care has been an important part of the Strategic Plan. Providing quality work through best practice has seen the Brokered Services program deliver over 30,000 hours of services in the last year. Collaborations AGWS has continued building partnerships with other stakeholders to ensure its work as an advocacy organisation continues breaking barriers for the Greek speaking community. Fundraising- through the Annual 3XY Radiothon, donations by our ever loyal Greek speaking community, business & community group donors and private benefactors. I would also like to take this opportunity to thank the Australian Greek business community for their ongoing support and collaborations, in particular the Hellenic Australian Chamber of Commerce & Industries (HACCI). AGWS was proud to host a HACCI Breakfast this year which was a great opportunity for AGWS to showcase to the HACCI network the breadth of programs and services it provides to the Greek speaking community. Of course, the 20th Birthday Concert for Radio 3XY Hellas, which brought together the generosity of 3XY, Ta Nea, Delphi Bank, Mr Yiannis Ploutarhos, and our community was an enjoyable highlight of The ongoing support of the various community organisations remains of significant importance to AGWS. A Special mention should be made of not only the support we receive from the peak body in our community, the Greek Orthodox Community of Melbourne and Victoria, but also to such organisations as the Egialian Society and the Ithacan Society for their generous donations. We have also been fortunate to have the Honourable Justice Emilios Kyrou accept the invitation to become the Patron of the Australian Greek Welfare Society. As an eminent and well respected member of not only the Greek Community, but also the wider community, His Honour s patronage of AGWS is of great significance. The excellent work that we do at AGWS could only be possible with the tireless efforts of our legion of volunteers, our dedicated and hardworking staff, and our talented management team, all of whom are led by one of the foremost leaders in the community sector, Ms Voula Messimeri. Voula s leadership of her team is matched by her excellent service to and guidance of the Board of AGWS. On behalf of AGWS, I take this opportunity to congratulate Voula on 25 years of dedicated service to AGWS. A remarkable achievement! Finally, I thank each and every member of the Board of AGWS, for their support and their stewardship of AGWS. Rest assured, AGWS remains in good hands for the challenges and opportunities that lay ahead. George Spiliotis President Annual Report

6 ΑΝΑΦΟΡΑ ΠΡΟΕΔΡΟΥ Ως Πρόεδρος της Αυστραλό- Ελληνικής Κοινωνικής Πρόνοιας (Πρόνοια), είναι μεγάλη μου τιμή να παρουσιάσω την 42η Ετήσια Έκθεση του οργανισμού. Η χρονιά που πέρασε ήταν γεμάτη με προκλήσεις και ευκαιρίες, ένας οιωνός των πραγμάτων που θα έρθουν. Βρίσκομαι στην ευχάριστη θέση να αναφέρω ότι, το 2014 υπήρξε μια πολύ επιτυχημένη χρονιά που χαρακτηρίζεται από την αυξημένη ζήτηση των υπηρεσιών σε όλους τους τομείς λειτουργίας και συμβαδίζει με την αύξηση και την ικανότητά μας να ανταποκριθούμε σε αυτές τις απαιτήσεις. Η Πρόνοια ήταν επιτυχής, όσον αφορά την εξασφάλιση της αυξημένης χρηματοδότησης από την Κοινοπολιτειακή και Πολιτειακή Κυβέρνηση, για την παροχή υπηρεσιών φροντίδας ηλικιωμένων στην μητροπολιτική Μελβούρνη, καθώς οι λειτουργίες παροχής υπηρεσιών με χρέωση έχουν βιώσει σημαντική επέκταση, η οποία οφείλεται σε μια αρκετά σταθερή προσπάθεια του προσωπικού και της ζήτησης για αυτές τις εξειδικευμένες υπηρεσίες από τον τομέα. Κατά τη διάρκεια των τελευταίων δώδεκα μηνών, η Πρόνοια, συνέχισε τους ποικίλους ρόλους παροχής υπηρεσιών στην αυξανόμενη γηράσκουσα ελληνική παροικία, καθώς επίσης, και στην αντιμετώπιση των αναγκών εγκατάστασης των νέοαφιχθέντων Ελλήνων μεταναστών. Η έρευνα που διεξάγει από την Πρόνοια παρέχει σημαντικές πληροφορίες σχετικά με τη μετανάστευση και τις ανάγκες εγκατάστασης των νέοαφιχθέντων ανθρώπων από την Ελλάδα και την Κύπρο, στην οποίαν ήταν εμφανής η αύξηση του αριθμού των επαφών με πελάτες που έγιναν με τις υπηρεσίες διαχείρισης προσωπικών υποθέσεων. Η προκύπτουσα έκθεση θα μας επιτρέψει να αναπτύξουμε πιο στοχευμένες ανταποκρίσεις στις διαπιστωμένες ανάγκες, καθώς θα εξακολουθούμε να πιέζουμε την κυβέρνηση με αποδεικτικά στοιχεία που βασίζονται σε υποβολές. Η Πρόνοια κάλυψε και ξεπέρασε όλους τους επιδοτημένους στόχους, σε όλους τους τομείς του προγράμματος, σε ένα υψηλό ποιοτικό επίπεδο Τα παρακάτω είναι μερικά από τα κυριότερα σημεία τα οποία απεικονίζουν τη διαφορετικότητα και την προσέγγιση της Πρόνοια με τις καταβαλλόμενές μας προσπάθειες για την κάλυψη των αναγκών της παροικίας μας: Επιτυχής παράδοση ωρών Ομαδικών Προγραμματισμένων Δραστηριοτήτων σε όλες τις τέσσερις μητροπολιτικές περιφέρειες, σε ηλικιωμένους μας και σε άτομα με αναπηρίες. Παράδοση, με βάση τα κέντρα, υπηρεσιών ομαδικών προγραμματισμένων δραστηρι-οτήτων σε ηλικιωμένους και σε εργαζόμενους φροντιστές, παρέχοντας ώρες υπηρεσίας υποστήριξης σε 81 φροντιστές, επιτρέποντάς τους να συνεχίσουν τις ευθύνες τους ως φροντιστές. Παράδοση ωρών εθελοντικής υποστήριξης σε 179 Έλληνες ηλικιωμένους μέσα στην κοινότητα και σε γηροκομεία (120 ενεργοί εθελοντές). Παράδοση ωρών ανακουφιστικής φροντίδας με χρηματοδότηση από τα χρηματοδοτούμενα προγράμ-ματα της Πολιτείας και της Κοινοπολιτείας, και παράδοση πάνω από ώρες κοινοτικής φροντίδας, σύμφωνα με τους διακανονισμούς υπηρεσιών μεσολάβησης, σε 550 πελάτες, Άμεσες υπηρεσίες διαχείρισης προσωπικών υποθέσεων με καταγραφή 1885 επαφών με πελάτες, ανταποκρίνοντας στις πολυάριθμες ανάγκες φροντίδας ηλικιωμένων, υγείας, πρόνοιας και οικονομικών αναγκών ατόμων και οικογενειών, Παροχή βοήθειας σε 50 πελάτες από την Ελληνική Νομική Υπηρεσία Πληροφοριών και Παραπομπής, καθώς επίσης παροχή πληροφοριών από την Υπηρεσία Πληροφοριών Μεταναστευτικού δικαίου και Παραπομπής, παρέχοντας πληροφορίες και παραπομπή σε 63 πελάτες και σε επιπλέον 68 άτομα που συμμετείχαν σε ενημερωτικές συνεδρίες που διοργανώθηκαν από την Πρόνοια. Παράδοση υπηρεσιών Οικογένειας και Σχέσεων που συμπεριελάμβανε συμβουλές, ομάδα υποστήριξης και δομημένες σειρές μαθημάτων και εκπαίδευση, σε 407 πελάτες συνολικά και Το πρόγραμμα «Υγιής Γήρανση» παρείχε πληροφορίες σε 750 Έλληνες ηλικιωμένους, συμπεριλαμβανομένου 61 φροντιστές οι οποίοι συμμετείχαν σε δομημένες σειρές μαθημάτων και παράδοση 8 δια πολιτισμικών εκπαιδευτικών συνεδρίων σε 153 επαγγελματίες υγείας και φροντίδας ηλικιωμένων. Αυτή η χρονιά είδε την Πρόνοια να αντιμετωπίζει θέματα που επηρέασαν ένα ευρύ τμήμα της Αυστραλό-Ελληνικής παροικίας, όπως μπορεί να διαπιστωθεί από τα παραδείγματα που περιγράφονται παραπάνω. Θέματα όπως η εκ νέου εγκατάσταση των νέο-αφιχθέντων Ελλήνων, ο μεταβαλλόμενος τομέας φροντίδας ηλικιωμένων, καθώς και η συνεχής μάχη της παροικίας μας που ζει με χρόνιες παθήσεις υγείας, όλα αυτά παραμένουν προκλήσεις εν εξελίξει. 6 Australian Greek Welfare Society

7 Προκειμένου να διασφαλιστεί το ότι η Πρόνοια μπορεί να καλύψει αυτές τις συνεχείς προκλήσεις, και να διασφαλιστεί το ότι η Πρόνοια μπορεί επιτυχώς να υλοποιήσει το Στρατηγικό Σχέδιο για το , η ανάπτυξη των ικανοτήτων υπήρξε ο πρωταρχικός στόχος του οργανισμού. Αυτό έχει επιτευχθεί με τα εξής: Αύξηση Χρηματοδότησης: η Πρόνοια ήταν επιτυχής, όσον αφορά την απόκτηση νέας χρηματοδότησης ύψους άνω των δολαρίων, τόσο από την Κοινοπολιτειακή Κυβέρνηση, όσο και από την Πολιτειακή Κυβέρνηση. Αυτή η χρηματοδότηση έχει εξασφαλίσει το ότι οι πρόσθετες υπηρεσίες και τα προγράμματα μπορούν να έχουν επαρκείς πόρους για να ανταποκριθούν στη ζήτηση. Προώθηση και προαγωγή του εμπορικού σήματος: η Πρόνοια διαρκώς προσαρμόζεται και αναπτύσσεται, όπως οι αλλαγές των αναγκών της παροικίας της. Το όνομα και η προαγωγή του εμπορικού σήματος της Πρόνοιας είναι ένα σημαντικό κομμάτι αυτής της εξέλιξης και το Διοικητικό Συμβούλιο εργάζεται για να εξασφαλίσει το ότι η AGWS εξακολουθεί να έχει μεγαλύτερη παρουσία στον τομέα των κοινοτικών υπηρεσιών. Υπηρεσίες μεσολάβησης: η αύξηση του προφίλ της Πρόνοια ως ένας φορέας παροχής ποιοτικών υπηρεσιών φροντίδας ηλικιωμένων, υπήρξε ένα σημαντικό μέρος του Στρατηγικού Σχεδίου. Η παροχή ποιοτικής εργασίας, μέσω βέλτιστων πρακτικών, έχει δει το πρόγραμμα Υπηρεσιών Μεσολάβησης να παραδίδει πάνω από ώρες υπηρεσιών κατά τη διάρκεια του τελευταίου έτους. Συνεργασίες: η Πρόνοια συνεχίζει την οικοδόμηση εταιρικών σχέσεων με άλλα ενδιαφερόμενα μέρη για να εξασφαλίσει το έργο της ως ένας οργανισμός υπεράσπισης, που συνεχίσει να σπάσιμο των φραγμών για την ελληνόφωνη κοινότητα. Έρανος- μέσω του Ετήσιου Ράδιο-εράνου του 3XY, δωρεές από την πάντα πιστή ελληνόφωνη κοινότητα, τις επιχειρήσεις και τους δωρητές κοινοτικών ομάδων και ιδιωτικών ευεργετών. Θα ήθελα, επίσης, να εκμεταλλευτώ αυτήν την ευκαιρία για να ευχαριστήσω την αυστραλιανή ελληνική επιχειρηματική κοινότητα για τη συνεχή υποστήριξη και τις συνεργασίες τους, ιδιαίτερα το Αυστραλιανό και Ελληνικό Επιμελητήριο Εμπορίου και Βιομηχανίας Hellenic Australian Chamber of Commerce & Industries (HACCI). Η Πρόνοια, ήταν περήφανη που φιλοξένησε φέτος με πρωινό το HACCI που ήταν μια μεγάλη ευκαιρία για την Πρόνοια να επιδείξει στο δίκτυο του HACCI το εύρος των προγραμμάτων και των υπηρεσιών που παρέχει στην ελληνόφωνη κοινότητα. Βεβαίως, η Συναυλία των 20ών Γενεθλίων του Radio 3XY Hellas, που συγκέντρωσε τη γενναιοδωρία του 3XY, της εφημερίδας Ta Nea, της τράπεζας Delphi Bank, του Γιάννη Πλούταρχου και της παροικίας μας, ήταν το αποκορύφωμα του Η συνεχής υποστήριξη των διαφόρων κοινοτικών οργανισμών εξακολουθεί να έχει ουσιαστική σημασία για την Πρόνοια. Μια ξεχωριστή αναφορά θα πρέπει να γίνει, όχι μόνο για την υποστήριξη που λαμβάνουμε από τον κορυφαίο οργανισμό της παροικία μας, την Ελληνική Ορθόδοξη Κοινότητα Μελβούρνης και Βικτωρίας, αλλά και από οργανισμούς όπως την Ένωση Αιγαλεωτών και την Ένωση Ιθακέων για τις γενναιόδωρες δωρεές τους. Έχουμε, επίσης, την τύχη να αποδεχθεί την πρόσκλησή μας ο Αξιότιμος Δικαστής κ. Αιμίλιος Κύρου προκειμένου να λειτουργεί υπό της αιγίδας του η Αυστραλό- Ελληνική Κοινωνική Πρόνοια. Ως ένα επιφανή και καλά σεβαστό μέλος, όχι μόνο της Ελληνικής Κοινότητας, αλλά και της ευρύτερης κοινότητας, η αιγίδα της Πρόνοια από τον Αξιότιμο Δικαστή έχει μεγάλη σημασία. Το εξαιρετικό έργο που κάνουμε στην Πρόνοια θα μπορούσε να είναι δυνατόν, μόνο με τις ακούραστες προσπάθειες του λεγεώνα των εθελοντών μας, του αφοσιωμένου και σκληρά εργαζομένου προσωπικού μας, και της ταλαντούχας μας ομάδας ανωτέρων διοικητικών στελεχών, όλοι εκ των οποίων καθοδηγούνται από μίαν από τις σημαντικότερες ηγέτιδες του κοινοτικού τομέα, την κ. Βούλα Μεσσημέρη. Η ηγεσία της ομάδας της Βούλας συνδυάζεται με το άριστο έργο της και με την καθοδήγηση του Διοικητικού Συμβουλίου της Πρόνοιας. Εκ μέρους της Πρόνοιας, επωφελούμαι της ευκαιρίας να συγχαρώ τη Βούλα για τα 25 χρόνια αφοσιωμένης υπηρεσίας για την Πρόνοια. Ένα αξιοσημείωτο επίτευγμα! Τέλος, θα ήθελα να ευχαριστήσω το κάθε ένα μέλος του Διοικητικού Συμβουλίου της Πρόνοιας, για την υποστήριξη και την επιστασία τους για την Πρόνοια. Να είστε βέβαιοι ότι, η Πρόνοια, παραμένει σε καλά χέρια για τις προκλήσεις και τις ευκαιρίες που βρίσκονται μπροστά. Γεώργιος Σπηλιώτης Πρόεδρος Annual Report

8 CEO S REPORT I am happy to report on the successful performance across all areas of endeavour by the Australian Greek Welfare Society (AGWS), as captured in considerable detail within this annual report. As can be seen from the contents of the report, in the period from July 2013 to June 2014 AGWS has delivered on all contracted obligations, increased the level of funding from the state and federal government, continued with a strong business model in aged care fee for service programs, while addressing the emerging needs of the new wave of migrants arriving in Victoria due to the economic crisis in Greece. Amongst the many AGWS programs that are aimed at enhancing the well-being of the Greek community is the Greek Cardiac Program. This year, the Greek Cardiac Program celebrates 10 years of service. This program is used by Greek people who would otherwise not have taken advantage of rehabilitation after heart surgery or a heart health diagnosis. AGWS recognising the importance of such a program has committed resources and funding from within its limited resources to support individuals and their families. The strong partnerships developed with Royal Melbourne Hospital and Uniting Agewell in particular, has made it possible to deliver a quality health program. I particularly want to acknowledge the work of Kath Kelly, Cardiac Nurse for her unwavering commitment and ongoing involvement with the Greek Cardiac Program in Brunswick since its inception 10 years ago. Another program that was initiated three years ago and continues to be subsidised by AGWS is the computer training program for adults conducted in the Greek language. There is considerable demand for these classes from people aged 55 years to early 80 s. It is a pleasure to see the enormous positive difference, that access to this basic computer knowledge, makes to people s lives. I make special mention of the AGWS Alpha Children s Centre which, after 37 years after its establishment, continues to provide long day care to 95 children and their families, with 40% of the children being of Greek background. The program provides a bilingual and multicultural content rich program with a special focus on the importance of learning a language other than English. I would like to take this opportunity to thank Kelly Ioannou Alpha Co-ordinator and all our dedicated staff of this important program, for their great work and adherence to high quality care. Over the years AGWS has developed strong links with Greek speaking professionals who have volunteered their time and shown great dedication and commitment to the work of AGWS across all service types. In particular I extend thanks to the migration and legal experts though the AGWS Migration Information and Referral Service and the AGWS Greek Legal Information and Referral Service, for their time and expertise freely given. AGWS, like all other agencies in Australia involved in aged care, is in the process of making arrangements to transition the aged HACC funded programs to the Commonwealth, while simultaneously engaging with the complexity that the Aged Care Reforms necessitate. I take this opportunity to thank the Department of Health and its personnel, for their long and positive co-operation with AGWS over the last couple of decades, which has helped us develop 8 Australian Greek Welfare Society

9 extensive programs to meet the needs of our elderly. Equally I thank the Department of Social Services for the provision of funding from the Commonwealth in this critical area for our ageing community and we look forward to working with them to effect a productive transition, as the Aged Care Reforms continue to be rolled out. Aged care is a major area of work within AGWS; in Melbourne alone, there are 31,584 Greek speaking people over the age of 65 and an additional 1,042 live in country Victoria, bringing the total to 32,626 thousand. A significant number of people with escalating needs for services for themselves and their carers. The programs that AGWS has developed in aged care over a number of years have the main aim of keeping people living at home as independently as possible. Where residential services are required and are seen as the best solution, AGWS has a special program which provides clear and comprehensive information to elders and their carers in the Greek language, helping them to navigate what can be a complex aged care system, in a sensitive and emotional time in their lives. The Greek media has always supported the work of AGWS in reaching out to our community. Without this communication enabler we would indeed be limited in our success to provide essential information, particularly to isolated and disadvantaged people. I thank Neos Kosmos, Ta Nea and 3XY radio station, SBS Radio, 3ZZZ and Rythmos 1655 for their kind and generous support. My thanks to our dedicated volunteers and to all our staff who deliver quality programs and services to meet the escalating needs of our community and going the extra mile on a daily basis. A special comment of recognition to our long serving Senior Management for their leadership of their staff and respective areas of work, noting that without their efforts it would not have been possible to achieve the quality outcomes for our community: Tina Douvos Deputy Director and Family and Community Services Manager, Nikki Efremidis Aged and Co-ordinated Care Manager, Maria Bellos Finance and Human Resources Manager and John Lioupas Business Manager. In concluding I register thanks to every member on the Board of Directors for their support and dedication to the aims of AGWS. In particular I extend my thanks to our President George Spiliotis acknowledging his tireless efforts on behalf of the organisation, his support of me in my role and his strategic stewardship over the last year. Voula Messimeri AM CEO Annual Report

10 ΑΝΑΦΟΡΑ ΔΙΕΥΘΥΝΤΡΙΑΣ Είμαι στην ευχάριστη θέση να υποβάλλω την έκθεση μου σχετικά με την επιτυχή απόδοση σε όλους τους τομείς της προσπάθειας από την Αυστραλό- Ελληνική Κοινωνική Πρόνοια (Πρόνοια), όπως καταβάλλεται με σημαντική λεπτομέρεια στο εσωτερικό αυτής της ετήσιας αναφορά. Όπως μπορεί να δει κανείς από το περιεχόμενο της έκθεσης, κατά την περίοδο του Ιουλίου του 2013 έως τον Ιούνιο του 2014, η Πρόνοια, παρέδωσε σε όλους τις συμφωνημένες υποχρεώσεις, αύξανε το ύψος της χρηματοδότησης από την πολιτειακή και ομοσπονδιακή κυβέρνηση, συνέχισε με ένα ισχυρό επιχειρηματικό πρότυπο τα τέλη φροντίδας ηλικιωμένων για τα προγράμματα παροχής υπηρεσιών, καθώς αντιμετώπιζε τις αναδυόμενες ανάγκες του νέου κύματος μεταναστών που φθάνουν στη Βικτώρια, λόγω της οικονομικής κρίσης στην Ελλάδα. Μεταξύ των πολλών προγραμμάτων της Πρόνοιας που έχουν στόχο την ενίσχυση της ευημερίας της ελληνικής παροικίας, είναι και το Ελληνικό Καρδιακό Πρόγραμμα. Φέτος, το Ελληνικό Καρδιακό Πρόγραμμα γιορτάζει 10 χρόνια υπηρεσίας. Το πρόγραμμα αυτό χρησιμοποιήθηκε από τους Έλληνες που διαφορετικά δεν θα είχαν το πλεονέκτημα αποκατάστασης μετά την εγχείρηση καρδιάς ή μιας διάγνωσης για την υγεία της καρδιάς. Η Πρόνοια, αναγνωρίζοντας τη σημαν-τικότητα ενός τέτοιου προγράμματος έχει δεσμεύσει πόρους και χρηματοδότηση μέσα από τους περιορισμένους της πόρους, προκειμένου να υποστηρίξει τα άτομα και τις οικογένειές τους. Οι ισχυρές συνεργασίες που αναπτύχθηκαν με το Νοσοκομείο Royal Melbourne Hospital και με τον οργανισμό Uniting Agewell ειδικότερα, έκαναν δυνατή την παράδοση ενός ποιοτικού προγράμματος υγείας. Θα ήθελα ιδιαιτέρως να αναγνωρίσω το έργο της Kath Kelly, της Καρδιακής Νοσηλεύτριας για την ακλόνητη δέσμευσή της και τη συνεχή ενασχόλησή της με το Ελληνικό Καρδιακό Πρόγραμμα στο Brunswick, από την ίδρυσή του πριν από 10 χρόνια. Άλλο ένα πρόγραμμα που ξεκίνησε πριν από τρία χρόνια και εξακολουθεί να επιδοτείται από την Πρόνοια, είναι το πρόγραμμα κατάρτισης υπολογιστών για ενήλικες, που διεξάγεται στην ελληνική γλώσσα. Υπάρχει σημαντική ζήτηση γι αυτά τα μαθήματα από άτομα ηλικίας 55 ετών έως 80 ετών και άνω. Είναι ευχάριστο να βλέπει κανείς την τεράστια θετική διαφορά που κάνει στις ζωές των ανθρώπων η πρόσβαση σε βασικές γνώσεις υπολογιστή. Αναφέρομαι ιδιαίτερα στον Παιδικό Σταθμό Άλφα της Πρόνοιας που μετά από 37 χρόνια από την ίδρυσή του, εξακολουθεί να παρέχει μακρόχρονη ημερήσια φροντίδα σε 95 παιδιά και στις οικογένειές τους, με ποσοστό ύψους 40% παιδιών ελληνικής καταγωγής. Το πρόγραμμα παρέχει ένα πλούσιο δίγλωσσο πρόγραμμα πολυπολιτισμικού περιεχομένου, με ιδιαίτερη έμφαση στη σημασία της εκμάθησης μιας γλώσσας εκτός της αγγλικής. Θα ήθελα να εκμεταλλευτώ αυτήν την ευκαιρία για να ευχαριστήσω την Κέλλη Ιωάννου, τη συντονίστρια του Άλφα, και όλο το αφοσιωμένο προσωπικό μας αυτού του σημαντικού προγράμματος, για το σπουδαίο έργο και την προσκόλλησή τους στην φροντίδα υψηλής ποιότητας. Με την πάροδο του χρόνου, η Πρόνοια, έχει αναπτύξει ισχυρούς δεσμούς με ελληνόφωνους επαγγελματίες, οι οποίοι έχουν προσφέρει εθελοντικά το χρόνο τους και έχουν δείξει μεγάλη αφοσίωση και δέσμευση στο έργο της Πρόνοιας, σε όλους τους τομείς υπηρεσιών. Ιδιαίτερα, θα ήθελα να απευθύνω τις ευχαριστίες μου στους εξειδικευμένους νομικούς και πράκτορες του μεταναστευτικού δικαίου, όπως την Υπηρεσία Πληροφοριών Πρακτόρων Μεταναστευτικού Δικαίου και Παραπομπής, και την Ελληνική Νομική Υπηρεσία Πληροφοριών και Παραπομπής της Πρόνοιας, για το χρόνο και τις εμπειρίες τους που διαθέτουν ελεύθερα. Η Πρόνοια, όπως και όλες οι άλλες υπηρεσίες στην Αυστραλία που εμπλέκονται στη φροντίδα των ηλικιωμένων, αυτή τη στιγμή προβαίνουν σε ρυθμίσεις για τη μετάβαση σε προγράμματα Οικιακής και Κοινοτικής Φροντίδας (HACC) ηλικιωμένων που χρηματοδοτούνται από την Κοινοπολιτεία, δεσμεύοντας ταυτόχρονα στην 10 Australian Greek Welfare Society

11 πολυπλοκότητα που απαιτούν οι Μεταρρυθμίσεις Φροντίδας Ηλικιωμένων. Επωφελούμαι της ευκαιρίας να ευχαριστήσω το Υπουργείο Υγείας και το προσωπικό του, για την μακρόχρονη και θετική συνεργασία τους με την Πρόνοια κατά τη διάρκεια των τελευταίων δεκαετιών, που μας βοήθησαν να αναπτύξουμε εκτεταμένα προγράμματα για την κάλυψη των αναγκών των ηλικιωμένων μας. Εξίσου, θα ήθελα να ευχαριστήσω το Υπουργείο Κοινωνικών Υπηρεσιών για την παροχή χρηματοδότησης από την Κοινοπολιτεία σε αυτόν τον κρίσιμο τομέα για τη γηράσκουσά μας παροικία και ανυπομονούμε να συνεργαστούμε μαζί τους για την πραγματοποίηση μιας παραγωγικής μετάβασης, καθώς οι Μεταρρυθμίσεις Φροντίδας Ηλικιωμένων εξακολουθούν να ξεδιπλώνονται. Η φροντίδα των ηλικιωμένων είναι ένας σημαντικός τομέας του έργου εντός της Πρόνοιας, στη Μελβούρνη και μόνο, υπάρχουν ελληνόφωνα άτομα ηλικίας άνω των 65 ετών και επιπλέον άτομα ζουν στη επαρχία της Βικτώριας, ανεβάζοντας το συνολικό αριθμό σε άτομα. Ένας σημαντικός αριθμός ανθρώπων με κλιμάκωση αναγκών για υπηρεσίες για τον εαυτό τους και για τους φροντιστές τους. Τα προγράμματα που έχει αναπτύξει η Πρόνοια για τη φροντίδα ηλικιωμένων, επί σειρά ετών, έχουν ως κύριο στόχο να εξακολουθούν να ζουν οι άνθρωποι, όσο το δυνατόν πιο ανεξάρτητα. Όπου απαιτούνται υπηρεσίες φροντίδας σε γηροκομείο και θεωρείται ότι είναι η καλύτερη λύση, η Πρόνοια, έχει ένα ειδικό πρόγραμμα το οποίο παρέχει σαφείς και αναλυτικές πληροφορίες για τους ηλικιωμένους και τους φροντιστές τους στα ελληνικά, βοηθώντας τους να περιηγηθούν αυτό που μπορεί να είναι πολύπλοκο σύστημα φροντίδας ηλικιωμένων, σε μια ευαίσθητη και συναισθηματική στιγμή στη ζωή τους. Τα ελληνικά μέσα ενημέρωσης υποστήριζαν πάντα το έργο της Πρόνοιας για να προσεγγίσουμε την κοινότητά μας. Χωρίς αυτόν τον καταλύτη επικοινωνίας, πραγματικά θα περιοριζόταν η επιτυχία μας στην παροχή βασικών πληροφοριών, ιδιαίτερα σε απομονωμένα και μειονεκτούντα άτομα. Ευχαριστώ την εφημερίδα Νέος Κόσμος, την εφημερίδα Τα Νέα και το ραδιοφωνικό σταθμό 3XY, το SBS Radio, τους ραδιοφωνικούς σταθμούς 3ZZZ και Rythmos 1655, για την ευγενική και γενναιόδωρή τους υποστήριξη. Τις ευχαριστίες μου στους αφοσιωμένους εθελοντές μας και σε όλο το προσωπικό μας, που προσφέρουν ποιοτικά προγράμματα και υπηρεσίες, για την κάλυψη των κλιμακούμενων αναγκών της κοινότητάς μας και για την υπέρβαση μετριότητας σε καθημερινή βάση. Ένα ιδιαίτερο σχόλιο για την αναγνώριση της μακρόχρονης υπηρεσίας των Ανώτερων Διοικητικών στελεχών μας για την ηγεσία του προσωπικού τους και του αντίστοιχου τομέα του έργου, επισημαίνοντας ότι χωρίς τις προσπάθειές τους, δεν θα ήταν δυνατόν να επιτευχθούν τα ποιοτικά αποτελέσματα για την κοινότητά μας: την Τίνα Ντούβου την Αναπληρώτρια Διευθύντρια και Διευθύντρια των Οικογενειακών και Κοινοτικών Υπηρεσιών, την Νίκκη Εφρεμίδη τη Διευθύντρια Φροντίδας Ηλικιωμένων και Συντονισμού Φροντίδας, την Μαρία Μπέλλου την Διευθύντρια Οικονομικών και Ανθρώπινου Δυναμικού και τον Γιάννη Λιούπα τον Επιχειρησιακό Διευθυντή. Κλείνοντας, απευθύνω τις ευχαριστίες μου σε κάθε ένα μέλος του Διοικητικού Συμβουλίου για τη στήριξή τους και την αφοσίωσή τους στην επίτευξη των στόχων της Πρόνοια. Ιδιαιτέρως, θα ήθελα να απευθύνω τις ευχαριστίες μου στον Πρόεδρο μας, στον κ. Γιώργο Σπηλιώτη, αναγνωρίζοντας τις ακούραστες προσπάθειές του για λογαριασμό του οργανισμού, την υποστήριξή του προς εμένα και στο ρόλο μου και τη στρατηγική του επιστασία κατά τη διάρκεια του τελευταίου έτους. Βούλα Μεσσημέρη AM ΓΕΝΙΚΗ ΔΙΕΥΘΥΝΤΡΙΑ Annual Report

12 BOARD, STAFF AND VOLUNTEERS BOARD OF DIRECTORS President Vice President Hon. Secretary Treasurer Director Director Director Director CHIEF EXECUTIVE OFFICER DEPUTY DIRECTOR George Spiliotis Eugenia Grammatikakis Ivy Fatouros-Mimilidis Jim Wood Theodosios Nomicos Magdalena Simonis Nicholas Katris James Koutsoukos Voula Messimeri AM Tina Douvos-Stathopoulos ADMINISTRATION / FINANCE / HUMAN RESOURCES Manager AdministrationFinance Officer Accounts Clerk Bookkeeping/Payroll Officer Receptionist Receptionist Reliever Receptionist Reliever Receptionist Reliever Maria Bellos Marietta Kokkas Karen Genfang Ren Lillian - Yanli Zhang Virginia Theocharidou Roulla Contopoulos Metaxia Tsibidis Katerina Pazios BUSINESS DEVELOPMENT Manager John Lioupas FAMILY & COMMUNITY SERVICES Manager Family Councillor Case Worker & Health Education Officer Project Officer Generalist Case Worker Community Services Project Officer Tina Douvos-Stathopoulos Kia Antoniadis Dimitris Bouras Dina Gerolymou Dimitra Lagoudaki Antonios Maglis AGED & DISABILITY SERVICES Manager Stelios Piakis (till 17/12/13) Coordinator Volunteers Program Paraskevi Tsingas PAG Team Leader Maria Siomou Aged & Disability Services Officer Tanya Beavis Aged & Disability Services Officer Dina Gerolymou Aged & Disability Services Officer Anna Kaloudis Aged & Disability Services Officer Mahi Xepapadakou Aged & Disability Services Officer Christine Paraskeva Aged & Disability Services Officer Miltiadis Meliopoulos Supported Access Project Officer Nina Xarhakos PAG Supervisor Chris Bellos PAG Supervisor Chris Dimokranitis PAG Supervisor Foula Moraitis PAG Supervisor John Rakkas PAG Supervisor Stelios Zoumakis PAG Supervisor Harry Liapis 12 Australian Greek Welfare Society

13 CO-ORDINATED CARE & TRAINING Manager Senior Coordinator Workforce Development Program Senior Team Leader Senior Team Leader Team Leader Team Leader Team Leader Team Leader CACP Officer CACP Officer AGWS Trainer Nikki Efremidis Niki Matziaris Peter Andrinopoulos Ioannis Michanetzis Chrysi Polymeni Harriet Serafim Anthelia Tzanis Fotini Zahariou Marianna Margaritis Konstantinos Tsakoumis Vicky Pertile POLICY DEVELOPMENT Policy Officer HACCI Research Intern Kostas Tsingas Anatoli Amanatidis CHILDREN S SERVICES Coordinator Administration Kindergarten Teachers Diploma Children s Services Certificate III Children s Services Greek Program & Certificate III Childcare Worker Cook Cook Casual Kalliope Ioannou Andriani Kyprianou Nina Belskaya Angela Vidinopoulos Iris Gavrilovics Roula Palavras Anna Giannopoulos Christina Nteris Iqbal Kaur Hayer Eva Kalatheris Joanna Zotos Alex Paktitis (till 17/12/13) Eleni Pirdis Vicky Mesarvitis Hina Farooq Annual Report

14 COMMUNITY CARE WORKERS Magdalini Aliferis Andreas Aloneftis Hariklia Amanatidou Sofia Anagnostou Stavros Andrian Christos Agneskis Alexandra Apostolides Georgios Aravanis Anna Avramopoulos Georgia Bakodimas Maria Bakopoulos Maria P. Bakopoulos Vicky Bandelas Soula Berdenis Irene Blanas Afrodite Boukouris Areti Bourlessas Angela Bozovitis Marianthe Carydias Maria Charalambous Stella Chalkias Pantelitza Christoforou Fay Christidis Andrea Dimitriou Stella Dimitriadis Elizabeth Efremidis Christalla Gavriel Maria Fenner Joyce Frittolini Kirsty Gagatsis Christina Georgandis Rania Georges CASUAL CHILD CARE WORKERS Sofia Alexiou Ellie Bougiotis Daphne Christou Debbie Dagli Mary Gourdine Eugenia Gunaridis Nicki Hatzis Demetra Ioannou Helen Ioannou Irene Ioannou Nicky Kalfoglou Loula Karefilakis Tina Karlos Chrissoula Katsaros Andrea Kleanthous Antonia Kessaridis Rita Kontopoulou Helen Kourkoutzelos Melba Korras Osianlis Konstantina Kouroutsidou Konstantinos Kyriakidis Dimitra Kurubilis Elefteria Laoutas Maria Lazari Eleni Lazaropoulos Kaliope Livaditis Maria Loe Cathy Losciavo Niki Manoli Kanella Mantziava Dimitrios Mavroudis Antigoni Marangos Lita Markou Maria Marmarou Odysseas Mavroskamnias Effie Michalopoulos Teena De Rose Hina Farooq Maria Katergaris Chrysanthi Marinopoulou Marsha Minas Sofia Mitsillias Fotini Moros Panorea Padela Anna Panayides Christina Panopoulos Anastasia Pantelidou Angelos Papias Helen Papageorgiou Metaxia Papadopoulos Voula Papadopoulou Nikoloas Paraskevis Harry Peidis Georgia Polydorou Olga Psyllos Georgia Rafaletos Spiros Raptis Ann Rozanitis Despina Sergakis Vasilicki Skoupas Sofia Sofianopoulou Akindini Stavrianos Valbona Terolli Betty Titos Mossi Tountzis Katerina Tzanerikou Paraskevi Tzimopoulos Olga Vlahos Barbara Verginis Zoe Nikolaou Shipra Pande Helen Van Der Stam 14 Australian Greek Welfare Society

15 OUR ACTIVE VOLUNTEERS FROM THE SOCIAL SUPPORT PROGRAM AND COMMUNITY VISITORS SCHEME John Alexopoulos Stavros Andrian Irene Andrianakis Nafsika Andrianakis Maria Antonopoulos Vasilis Apostolopoulos Vicky Arabatzis Mary Arapoglou Stavros Arapoglou Poppy Argyros Maria Axiotis Katerina Balasi Soula Berdenis Sofia Bitras Rony Bololias Sophia Boroboka Themis Borobokas Vicky Bouranis Toula Bournakas Irene Bradas Panagiota Chatzis Ekaterini Chrysostomou Con Constandineas Anastasia Constantatos Roulla Contopoulos Alice Costopoulos Vassiliki Crilis Irene Dagianda Angela Dalianis Poppy Dandris Dora Diakoumakou Androula Dimitriou Katerina Dimitropoulos Anna Economidis George Efthymiades Theodore Erevnidis Poppy Fokas Ekaterini Galanakis Panagiota Gentis Ourania Georges Maria Giamoukoglou Eleni Giannopoulou Vasilis Ginis Ekaterini Grigorakis Agni Hadjipantela Victoria Hagiefremidis Nicky Hatzis Giannoula Hatzivasiliou Dana Illiadis Marlies-Dorthe Johnson Niki Kalfoglou Anna Kalioglou Sokratis Kaloudis Kyriaki Kalpouzos Con Kapouleas Glykeria Karaiskos Alexandra Kargiotis Charalambos Karoumbalis Vasiliki Katselas Poppy Kefaloukou Christina Kiriazis Dionisios Kiriazis Ekaterina Klepkas Magdalini Klepkou Eleni Kofteros Dimitris Kokkinis Aspasia Kolokytha Athanasia Kondou George Kondou Soumela Konstantinidis Georgia Koulouris Fotini Kouzoumis Christalla Kyriakou John Kyvetos Meni Laskaridis Helen Lazaropoulos Magdalini Limnyo Stella Loukas Sophia Lyras Litharo Manidis Dimitrios Manolakakis Antonia Matarakis Konstantinos Matarakis Despina Melapsos Maria Michalopoulos Steve Mylonakis Anthony Misserlis Tasia Misserlis Spiros Moschidis Fay Moros Bessy Mougos Maria Nelis Rita Padela Parthenopi Pagountzikis Dimitra Panagiotou Chrisoula Panagopoulos Dimitra Panagopoulos Anastasia Pantelidou Soultana Papafotiou Pinelopi Papoutsis Anna Parellis Kathrine Paris Anna Pasakalos Astero Patsouris Athanasios Patsouris Panagiota Pavlidis Eleni Pehlivanis Mary Peroulas Eva Petsetas Evangelia Pilaki Denise Politis Antonis Polykarpou Toula Prantalos Athanasios Provataris Rebecca Provataris Maria Psarakis Georgia Rafaletos Athina Raftopoulos Elias Rentzis Voula Rentzis Georgia Sahinis Galatia Samarias Christine Sarantis Agathi Savva Lemonia Schoina Vicki Simoglou Zafiro Stavraki Ermioni Tasiopoulos Vasilios Tsatoumas Vasilios Tsakataras Kostantinos Xenos Andromahi Xepapadakou Violet Yannopoulos Christalla Yiannakou Panagiota Zacharias Chrysavgi Zamanis Dimitra Zlotnik Annual Report

16 MEETING THE NEEDS OF OUR ELDERLY The AGWS Aged & Co-ordinated Care Unit delivered an unprecedented 166,242 hours of services to over 1,500 care recipients. Through this area of work AGWS provided direct service delivery, access and referral services, case management, brokered services, assessments, socialisation & volunteer visitation programs as well as centre based & in home respite services for carers. AGWS was also successful in securing over $500,000 of growth funding in the last financial year from the Department of Health and the Department of Social Services. This increase was used to expand existing services to meet the growing demand for culturally and linguistically appropriate care. The HACC program received a boost of $250,000 and this ensured that 47 new clients received PAG & Volunteer socialisation services. Additional NRCP funding of $264,000 provided 40 new employed carers with centre based or in-home respite services. All programs were designed to meet the individual needs of clients through a person centred approach that focuses on people s ability to be inclusive. Clients and carer s participated the creation of their care plan to ensure goals were meaningful and outcome based. Additionally AGWS focused on program growth and capacity building in preparation for the transition to the Commonwealth in All staff within this AGWS programmatic area has been working to ensure that its clients both elderly and younger continue to have access to services after the transition. Information provision to AGWS clients was a key element focusing on the major changes to aged care system particularly around the new Home Support Program and the CDC Home Care Packages program. 16 Australian Greek Welfare Society

17 Planned Activity Group The HACC Planned Activity Group (PAG) program, funded by the Department of Health Victoria, is now in its 23rd year of operation. There are 16 programs a week that provide much needed socialization to isolated Greek speaking elderly and younger people with disabilities and their carers. A total of 235 people attended PAG in the last year benefitting from 60,578 hours of service. The PAG program also provides centre based respite services to ageing and employed carers funded by the Department of Social Services, National Respite for Carers Program (NRCP). The Unit has provided 23,108 hours of services to carers from a Greek speaking background. The face of our carer is slowly changing; we are seeing younger carers balancing work, a young family and carer responsibilities i.e. looking after elderly parents. The centre based respite program is ideal for employed carers as it provides extended hours of care of up to 6.5 hours per day. The NRCP program supported 81 carers to maintain caring responsibilities. The PAG program creates spaces for friends to meet on a weekly basis and is also an opportunity for isolated people to make new friends. The groups buzz with lively chatter, laughter and Greek music. In Greek culture the breaking of bread or sharing a meal is more important than eating a meal on your own. For this purpose the PAG program is ideal. It brings isolated people together whilst encouraging good health through active participation. More importantly regular attendance serves as a monitoring tool for staff. Any health concerns or unexplained absences are identified and addressed early to prevent any further deterioration in health and lifestyle change. The PAG program is designed around the Active Service Model philosophy; encompassing the promotion and practices of healthy and engaging activities that aim to prevent or prolong the onset of chronic health conditions. The centre based activities focused on healthy nutritious meals that are cooked on site and meet cultural and religious needs. Participants took part in exercise groups, team games and cooking groups. The centres also focused on good health & prevention and maintaining emotional wellbeing. The centres provide light resistance training which aids to build muscle tone and increase balanced mobility thus reducing the risk of falls. Annual Report

18 The following activities were undertaken across all our centres, including: Clayton, Brunswick, Sunshine, St. Albans and Balwyn: Maintaining Cognitive Function activities Clients participated in a range of activities that enhanced cognitive, sensory, spatial and motor function as well as dexterity skills. Elder abuse workshops ran across all centres. Guest speaker: Antonis Maglis AGWS Community Services Project officer Dromana outing for Clayton and Brunswick PAG s Dental workshops promoting dental hygiene for the elderly. Guest speaker: Helen Paraskeva Dental Hygienist Christmas function with the Alpha Children s childcare- Brunswick PAG. Children elderly intergeneration interaction through songs, traditional dances, Christmas activities and poems. Brunswick Young People with Disabilities Group organised a Carer s day devoted to Christmas for their parents & carers. Health Diet and nutrition workshops. Guest Speaker: Tania Thodis Accredited Practising Dietician. March 2014: David Davidopoulos and his Choir held a function at Clayton PAG. Crime Prevention workshops Clayton & Balwyn PAG. Guest speaker: Elizabeth Sidiropoulos Leading Senior Constable Eastern Community Engagement Unit Young People with Disabilities Clayton Group organised an outing to the Melbourne s CBD The clients participated on the Hop on Hop off tour Bus. Clients were supported and helped to use their Myki cards and travel to the Melbourne s CBD via train. escorted by three AGWS staff. Mother s day function with the Alpha Children s Centre.- Brunswick PAG Safety alarm workshop held at Brunswick PAG Guest Speaker: Nina Xarhakos Access and Support officer Grand parenting information sessions- all centres. Guest speakers: Antonis Maglis, Community Services Project officer and Kia Antoniadis Family Services counsellor Clayton PAG participated on an outing at Elizabethan 18 Australian Greek Welfare Society

19 Lodge in Blackburn. Combined outing to Yarra Valley Country club for the Balwyn, Sunshine and St Albans PAG S Combined outing at Kamargiani Red Hill for Brunswick and St Albans PAG S. Dementia education session at Sunshine PAG - 3 ways to relate to people with Dementia Guest speaker: Amelia Suckling Community facilitator- Alzheimer s Australia Victoria The PAG centres also operate on a fee for service basis for client s who receive Home Care Packages. Care recipients attend the centre to maintain social connections that are culturally and linguistically appropriate for their needs. Socialisation Programs Social isolation is a major issue in the aging and increasingly frail Greek community. Many of our elderly withdraw from their local community for various reasons, including, the death of a partner, family or friends, family breakdown, chronic physical or mental health problems and geographical & language barriers. The Social Support and Community Visitors programs identify isolated elderly who live in their own homes or aged care facilities that are socially isolated and have minimal or no interaction with people from the Greek community. Regular visits by volunteers ensure that people are not marginalised and are socially included in the community as much as possible. AGWS volunteers have contributed to the social and cultural well being of clients through regular visits, establishing and maintaining long term friendships. Social Support Program The HACC Social Support Program (SSP) provides isolated elderly the opportunity to engage in their local community with the support of a volunteer. The SSP program contributes to the prevention of social and cultural isolation and help recipients to maintain their independents and emotional wellbeing. The program also promotes activities that enhance physical and mental stimulation, reduce stress levels and contributes to the general well being of both the client and volunteer. The SSP program delivered 7794 volunteering hours to 79 isolated elderly in the last financial year. Community Visitors Scheme The Community Visitors Scheme (CVS) program also aims to link isolated Greek residents in aged care facilities with volunteer visitors in order for them to establish and maintain links with the wider community, increase socialization, reduce isolation and provide companionship in a culturally and linguistically appropriate manner. Activities include reading the Greek paper, discussing current affairs, sharing a Greek coffee or simply sitting and holding the resident s hand. This tactile activity is important, particularly if the person can no longer communicate or is at the end stage of life. AGWS undertook cultural activities throughout the year to residents in mainstream facilities. The cultural activities brought together residents and staff, Greek food, music and dancing. A total of 100 aged care residents received 3059 hours of volunteer visitations in the last year. Annual Report

20 Access & Support Program The Access & Support Program (A & S) assists Greek speaking elderly, primarily from the North & Western regions, who experience difficulty in accessing Home and Community Care (HACC) and other services. This might be due to language and cultural barriers, complex health issues, difficulty in understanding and navigating the service system and/or any other challenges commonly faced by Non-English speaking (NESB) and culturally and linguistically diverse clients (CALD). AGWS also provided information to clients about subsidies that might be applicable to them and they include the continence subsidy, the personal alarm and the State-wide Equipment Program (SWEPS). Such information is extremely important as many elderly who rely solely on the pension are experiencing financial difficulties due to the increasing cost of living. AGWS receives referrals from individuals (i.e. potential clients), carers, councils, community health centres, health professionals, hospitals, Aged Care Assessment Teams (ACAS), Respite services and many other sources. Referrals are in turn made to the above providers by AGWS on behalf of clients in need of assessment for any of these services. Referrals were also made to many service providers on behalf of clients and they include but are not limited to councils, Respite Connections, Carer Links North, North West Aged Care Assessment service (NW ACAS), Merri Community Health and other organisations. Due to the geographic regions that the A & S program focuses on (i.e. North and West) the main councils where referrals were made during the last financial year included Moreland, Darebin, Banyule, Whittlesea, Yarra, Hume, Hobson s Bay, Brimbank, Moonee Valley, Maribyrnong City and to a lesser extent various other council such as Wyndham, Greater Geelong and Melton Shire. The A & S program is funded for 30 hours per week and in the last financial year, 387 clients were assisted to access HACC services and this represented hours of service provision. In-home & Recreational Respite The Respite Program provides a break for carers who look after a family member who has difficulty managing at home or in the community without assistance. Through this program, AGWS helps to maintain family stability, supporting the caring relationships between carer and care recipient and reducing stress and isolation amongst our care givers. The care recipients are supported with tasks of daily living and to maintain their abilities and skills through creative and culturally relevant activities. Through a welldeveloped ASM care plan, activities are identified by the client & carer that promote independence and well-being to enhance quality of life and to provide opportuni- 20 Australian Greek Welfare Society

21 ties for social and community inclusion. The focus of the program is to support carers to maintain their caring role so they are able to continue looking after their loved ones over a longer period of time rather than placing prematurely into residential care. Respite is a flexible service response program, determined by the carer to best meet their needs. The respite program delivered 7921 HACC funded & 7604 NRCP funded hours to 140 carers. Brokered Services The Brokered Services Program continues to grow as the demand for person centred care and consumer choice increases. Discerning clients are requesting trained bi-lingual workers from AGWS to provide care in the home. AGWS has over 45 service agreements with various mainstream services, including hospitals, commonwealth care link centres, transition care programs, home care package providers and local councils. With the introduction of consumer directed care, we are seeing more and more clients from our brokered service partners directly contact AGWS to discuss their worker preferences and to reorganise shifts to suit their needs. This direct contact with the client and carer is the perfect example of self- directed care. This is undertaken with the instruction of the case manager and as per the client s CDC care plan. As an approved provider of aged care AGWS ensures that services to brokered clients are delivered to the same standards as AGWS funded clients and as per the department s quality standards. Services are delivered according to each individual s need and can include personal care, home care, respite care, meal preparation, shopping, escort to medical and other appointments. The Brokered Services Program delivered over 30,000 hours to 550 clients. Home Care Packages Program The Home Care Packages (HCP) program maintains the responsibility of 35 packages for clients who live in the Northern, Western & Eastern regions of Melbourne. The packages are currently operating as non-cdc and AGWS is slowly transitioning clients towards selfdirecting their own packages. The HCP Officer provides a number of supports to ensure the client and carer are able to manage independently in their own home. Supports included organising services such as personal care, home care, meal preparation, allied & nursing health care, monitoring and case management. Many of our clients still require support to manage their own package and the Officer has provided guidance and support to ensure that the client and carer continue to make informed choices about their care needs and contribute to their goal orientated care plan. Clients presenting with increased complex and high care needs are referred for re-assessment and then transitioned to a higher level care package. The transition to a higher package has meant that clients stay with AGWS and continuity of care is maintained. Stability and familiarity is paramount to ensure quality of life is not adversely affected and carer stress is not increased. The Home Care Packages program provided over 9000 hours to 35 care recipients. Annual Report

22 FAMILY & COMMUNITY SERVICES The AGWS Family and Community Services Unit is comprised of a number of services that address the individual needs of clients and deliver community programs that inform, educate and support individuals and families to improve their general wellbeing and quality of life. Generalist casework continues to be an integral part of the services offered by AGWS to the Greek community responding to the growing needs of an ageing population and addressing the increasing demand for assistance by the newly arrived Greek migrants. Casework services include the following interventions: Information and referral Short term counselling and support Crisis intervention Financial assistance and referral Practical assistance Advocacy Secondary consultation This financial year casework recorded a total of 1885 client contacts and increase of 585 contacts compared to last year, with 630 face to face contacts with clients. Some of the presenting issues included housing, financial assistance, family law, aged care and health issues, mental health, elder abuse and domestic violence, settlement issues for newly arrived, amongst others. AGWS assisted 143 clients through the emergency relief funding, with 112 clients requiring referral to other financial management programs and support services. The Greek Legal Information & Referral Service and the Migration Information & Referral Service, both volunteer based services, have been integral in providing legal and migration information to low income, disadvantaged and vulnerable clients. 22 Australian Greek Welfare Society

23 Family Relationships Service AGWS s Family and Relationship Service (FaRS) is funded by the Department of Social Services, and in the last year successfully delivered the counselling and support programs to the Greek and broader community. AGWS received a further 5 years funding to continue its work with vulnerable families and children. AGWS has extensive expertise in the delivery of culturally and linguistically responsive counselling and family support services and has great capacity to respond to the complex client needs, including emerging needs for newly arrived Greek families. The Family & Relationship Service provided the following: Family counselling Education and counselling to couples in cross cultural relationships Group work Skills training and structured programs Parent education and support Community education Cross cultural training and secondary consultation to professionals working with clients from a culturally and linguistically diverse background In the financial year the counselling service recorded 94 client contacts with 82 being new referrals and first time clients to the service. Twenty six of these referrals were from the southern region. Although there was an increase in contacts by men (30), 66 (68%) of contacts were made by women. Sixty seven (67%) of clients who attended the service were individuals 18% were couples and 15% family combinations. The most common presenting issues were: family and/or marital conflict, parenting issues, family violence from adult children due to gambling, drug-related or mental health problems. There was an increase in contacts by grandparents who were involved in problematic family situations as a result of the children s separation or divorce. Many of them had lost contact with their grandchildren, while others were left caring for grandchildren who were emotionally affected. AGWS through this program also delivered a number of structured group programs, parenting education and community education activities. These services included: Delivery of 4 parenting seminars in the City of Yarra on topics such as building children s resilience, building children s self-esteem and confidence and managing aggression in toddlers. A total of 28 parents attended the seminars and 4 parent consultations were held at Alpha Children s Service Facilitation of 4 presentations to couples in cross cultural relationships at the Relatewell pre-marital Annual Report

24 courses. Their purpose was to educate couples on how family of origin and culture can play a significant role in their relationship. Facilitation of 6 Education forums on elder abuse in collaboration with Seniors Rights Victoria, Victoria police, and Moreland Legal Centre. The forums were attended by 157 Greek-speaking older people across the four regions of metropolitan Melbourne. Organised and facilitated forum to parents of newly arrived Greek students, at South Oakleigh Secondary College, to address children s adjustment issues. The students experienced difficulties in adjusting to their new life in Australia and were exhibiting some marginalised behaviour. A total of 11 families attended the forum benefiting from the information provided. Two main issues that are currently affecting families in culturally and linguistically diverse (CALD) communities is conflict with couples in mixed marriages, and grandparents access to grandchildren following family breakdown. AGWS s experience in service delivery within CALD communities provided the opportunity for collaborative work with external family services to address the growing needs of CALD couples and families. AGWS, for a second year, facilitated the 6 week skills training course for Greek speaking grandparents in collaboration with Lifeworks (FRC Chadstone). Thirteen (13) grandparents participated in the program and due to the need and success of the program a second course will commence at Brunswick in partnership with FDR in Broadmeadows. The program is facilitated by a bi lingual worker which increases the programs capacity to engage participants and establish rapport. In the last year AGWS has had the opportunity to strengthen partnerships and collaborations with a number of organisations supporting our work with families and addressing emerging community needs. Some of the organisations include the following: Institute of Family Studies Relatewell Chadstone FRC Alpha Children s Centre City of Yarra Lifeworks & FDR Moreland Community Legal Centre Senior Rights Victoria South Oakleigh Secondary College 24 Australian Greek Welfare Society

25 Migration Agent Information and Referral Service The Migration Service has been operating for 2.5 years offered on a fortnightly basis at AGWS head office in Brunswick. Volunteer Greek speaking migration agents provide information relating to immigration and visa matters to individuals and families and where a case required further intervention referrals were made to migration services. This year the service assisted 63 clients who had enquires relating to visas including student, partner, tourist, returning residents, and sponsor, citizenship enquiries, visa terms and conditions, and appeals for refusal of visas. AGWS also organised 2 information seminars for new arrivals with 68 participants in attendance. Greek Legal Information and Referral Service The Greek Legal Service continues to provide information and referral to the Greek community on a number of legal issues. The service is delivered by volunteer Greek speaking solicitors on a monthly basis. This year the service assisted 50 clients with the most common issues presented including the following: separation and divorce, access to grandchildren, property settlement, power of attorney and wills, intervention orders, consumer affairs matters, amongst others. In 9 instances telephone consultations was necessary as clients experienced mobility or transport issues. The partnership established with the professional volunteers is integral for the delivery of both the services. We extend our sincere thanks to all the volunteers for their time, commitment and their genuine interest in the issues affecting the Greek community. Health Conditions Support Grant Program AGWS was funded by the Department of Health to deliver the Health Conditions Support Grant Program. The project will strengthen the provision of culturally appropriate peer support programs for the Greek community and assist people with chronic or complex health conditions. The funding will enable AGWS to continue to develop its health literacy education and support group programs that were initiated in the first round funding of the Grant Program. The project will address three major health conditions impacting the Greek community, heart disease, cancer and diabetes. The project aims to improve members health literacy, access to services and empower them to make informed decisions about their health. More specifically the project will deliver the following services: The co-facilitation of peer support groups The support and resourcing of peer role models Develop Greek speaking telephone based peer support Facilitate carer workshops Undertake community education on the health conditions and promote project activities to improve community access Monash Community Grant: Making Life Count: Greeks Living Healthier AGWS successfully completed the final year of the City of Monash funded project and continued a further 6 months after having received bridge funding under the Monash Community Grants Program. The project delivered culturally -appropriate community education activities and initiatives supporting the health and aged care needs of the local Greek community. The project officer maintained links with local seniors groups, support group participants, local service providers and the community more broadly. More specifically some of the activities included: Education to approximately 850 Greek elderly in 10 Greek seniors clubs Orientation visits to Clayton Community Centre to 45 people 22 activities in the Greek print and electronic media promoting Centre, events and AGWS collaboration with City of Monash Participation at the Expo for new and emerging commu- Annual Report

26 nities Organisation of the Greek Cancer Forum in partnership with Cancer Victoria and Prostate Cancer Foundation, with 20 participants in attendance including younger people diagnosed with Cancer Establishment of the Greek grandparents and cancer support groups facilitated at the Clayton Community Centre Some of the outcomes of the project included: Increased participation of the Greek community in local recreational, educational and support activities; Improved general health and wellbeing of older people and their carers/families; Increased awareness of local Council, health and aged care services; Improved access to local facilities and community activities; Increased social networking and community supports for Greek residents. AGWS was successful in obtaining further three year funding to continue work with the Greek community in the region, including addressing the needs of the newly arrived Greek migrants. We acknowledge and thank the City of Monash for their continued support of AGWS and the Australian Greek community. Moreland Community Grant: Home Safety & wellbeing for Greek Seniors and Carers Residing in Moreland. The project addressed the importance of home safety and wellbeing of older people in the City of Moreland. Activities included consultations with Greek community leaders on their knowledge on home safety and prevention via a survey; the development and distribution of Greek language home safety information kit; training of community leaders which also included speakers from Victoria Police, Senior Rights Victoria and Moreland Community Legal Centre; and the organisation of three safety education seminars with 145 participants in attendance. The project highlighted and sought to redress the lack of knowledge on home safety measures by older people including lack of awareness of how to contact emergency services and generally feeling unsafe when in public. Department of Justice: Improving Safety for Greek Elderly AGWS received funding to engage the Greek community to provide culturally appropriate education on crime prevention and improve access to language resources to improve safety and wellbeing of older people. The project achieved this by undertaking the following activities: Training of 70 community leaders to improve their capacity to inform and distribute community safety messages and resources to group members; Training of 20 PAG workers and 40 volunteers who provide services to older Greek speaking people; Organisation of safety seminars in partnership with emergency and police services; Development of crime prevention information kit for distribution to leaders; Community education via Greek radio with 4 sessions on 3XY, 3CR, 3ZZZ and SBS including representatives from police and fire brigade. VMC Grants Program: Capacity Building for Newly Arrived Migrants from Greece AGWS received a small one off grant from the VMC to assist newly arrived migrants from Greece. The activities provided opportunities for new arrivals, returning residents, to increase their capacity to self- manage their resettlement and reconnect to community. The activities and services also supported new arrivals, Greek nationals, to enhance their capacity to engage in community life, including understanding their rights and responsibilities in Australia and to improve access to services and links to local community. Some of the achievements of the project included the following: 26 Australian Greek Welfare Society

27 Provision of individual casework, support, referral to 66 newly arrived Greek individuals and families who presented to AGWS with settlement issues, such as accommodation, financial, employment and education, family related matters amongst others. Referral of clients to AGWS Greek Migration Agent Service where 68 clients were provided information and referral service on immigration and visa issues. Organisation of a forum at Oakleigh College to address the needs of newly arrived families and children with 20 participants in attendance. Organisation of an information forum for parents at South Oakleigh Secondary College due to adjustment issues for children within the school and broader community, 20 participants. Organisation of Migration seminar facilitated by Greek speaking migration agent, 30 participants The needs of the newly arrived are multiple and complex and whilst AGWS has started to develop some responses to the identified needs for government, appropriate and ongoing levels of funding are required to develop much needed settlement services for this group. Inner North West PCP Member Project Grants: Empowering Women to Reach Their Full Potential AGWS was successful in obtaining funding to deliver the Empowering Women to Reach Their Full Potential Project addressing the issue of domestic violence within the Greek community. The project will improve access to information and support services for women who are or have experienced domestic violence; develop and implement a culturally sensitive and linguistically appropriate program increasing awareness on the issues of domestic violence and challenge community perceptions; develop responses to the needs of women through the provision of education and support activities. Committee and Network Participation AGWS continues to be involved in various local, regional and state committees and networks representing and advocating the needs of the Greek community. The following are some of the networks AGWS participates in. Regional Advisory Council Eastern Metropolitan RAC City of Monash Migrant Advisory Committee Moreland Family Violence Network Monash Multicultural & Settlement Services Network Annual Report

28 Policy and Research Projects AGWS has allocated resources and appointed a Policy Officer to further enhance its capacity to monitor the outcomes of changes in Government policy, to ensure alignment with the Organization s strategic plan and objectives; promote the existing and emerging issues of the Greek speaking community; enhance the standing of AGWS within the community, government and the community service sector; and engage in evidence-based advocacy, policy input and change. Two major areas of work were undertaken. The first in ageing; and the other on new arrivals from Greece. Both identified and assessed emerging trends, formulated appropriate policies and planning recommendations and will enable the AGWS to influence policy and raise community awareness on these issues. These two reports are as follows: 1. Ageing well in three Culturally and Linguistically Diverse (CALD) communities: The Greek Community Perspective. 2. The Journey of New Greek Migrants to Australia: Opportunities and Challenges. Ageing well in three Culturally and Linguistically Diverse (CALD) communities: The Greek Community Perspective This research project was initiated by the Lord Mayor s Charitable Foundation. The Greek community, along with the Italian and the Chinese were invited to take part in: identifying the factors that facilitate or impede ageing well within the Greek, Italian and Chinese communities; and the capacity of those communities and the support they require from philanthropy to support their elders to age well. Several factors have been identified as contributing to or impeding the quest of older people to age well within the Greek community. It was universally agreed by key informants that the rapid ageing of the Greek community presents a challenge to Victoria s Greek community, service providers, policy and decision-makers who are required to work in tandem to ensure that the level and quality of support and care available to Greek elders enables them to age well. Cultural literacy, adequate sen- 28 Australian Greek Welfare Society

29 sitivity to language and culture, organised activities with capacity to reinvent themselves so as to accommodate emerging needs, existing community assets that can be leveraged and the availability of bilingual staff and interpreters all are considered to be critical preconditions to ageing well within Victoria s Greek community. English language proficiency affecting access to and use of services, adequate community engagement, access to good health and health prevention strategies, the availability of Greek specific residential aged care facilities and home support services, the capacity of the Greek family to support elders, access to public transport, being mobile, ability to drive and proximity to services and community amenities, access to Greek-speaking Greek General Practitioners, the presence of religion and spirituality, involvement in voluntary activities or receiving companionship from volunteers, gardening at home, friendships, the Greek Mediterranean diet, access to facilitative technologies and Greek speaking electronic and print media all are also important contributors to physical, social and emotional wellbeing in old age. The report was launched by the Lord Mayor s Charitable Foundation on Wednesday 15 October The Journey of New Greek Migrants to Australia: Opportunities and Challenges. Victoria s Greek community has seen an increase of Greek migration following the onset of the financial crisis in Greece in AGWS carefully monitored the steady increase of new arrivals seeking its support since By 2013, concerned about: a) the financial hardship experienced by the ever increasing number of new arrivals, their social isolation, lack of community engagement and emotional wellbeing; b) the formidable barriers faced in accessing affordable housing, employment, and education; and c) grasping the enormous potential unfolding for the benefit of Melbourne s Greek and broader Australian community; commissioned out of its meagre resources a research study. The study sought to develop a detailed understanding of the number and situation of new arrivals. Specifically it sought: a) To determine the number and profile of arrivals from Greece using ABS and Department of Immigration data. b) To examine the sources of information used by potential immigrants in Greece; the aspirations of new arrivals and pathways to achieve those aspirations; and challenges faced during the settlement process in Australia. c) To provide broad recommendations to enable capacity building that responds appropriately to the needs of new arrivals from Greece. The report was launched on Tuesday 11 November 2014 by the Federal Minister for Social Services the Hon. Kevin Andrews MP. Mentorship In addition to the two research projects the policy unit provided mentorship to Anatoli Amanatidis, a bright new graduate, introduced to the Australian Greek Welfare Society (AGWS) by HACCI s Internship program. We would like to acknowledge the HACCI internship Program and Anatoli for her extensive work in both of the above projects and the significant contribution she has made to our Organisation. According to Anatoli, this Internship has given her the chance to experience the working world and the vibrancy of the Greek community and to learn an incredible amount about her study and interest in political sciences and how it is applied in practice. Anatoli Amanatidis provided much needed assistance in completing the research projects undertaken by AGWS in the last year. Annual Report

30 EDUCATION, TRAINING AND WORKFORCE DEVELOPMENT Computers for Beginners The Computer Classes for Beginners is in its 6th year of operation. The program operates as a fee for service program; a nominal amount is paid by each student. AGWS heavily subsidises this program as there is no government funding available for this cohort to learn computers in the Greek language. The average age of the participants is 65 and most have undertaken the course so they can use the internet and be able to Skype family and friends who live overseas. Classes are small with no more than ten students, this allows for individual attention and support. AGWS has a trained and qualified teacher to undertake the delivery of the lessons. The classes have also been an opportunity for people to engage in activities that challenge the mind and bring forward a new set of skills, including: learning to how to type reading instruction in English & in Greek and applying knowledge using an English key board to type in Greek navigating local council and other health services through the internet. sending s and attaching documents or photos. A total of 320 hours of classes were delivered to 40 participants in Workforce Development Program In the last year the AGWS Workforce Development Program has been focusing on capacity building and strengthening its compliance processes & systems. AGWS has also continued to invest in its workforce to ensure its community workers remain qualified and trained in order to continue meeting the needs of the Greek speaking and broader ageing communities. Recruitments have increased due 30 Australian Greek Welfare Society

31 to the large demand from the sector for bi-lingual workers. There were 24 new community care workers (CCW) recruited in This brings the total number to 80 CCW s employed with AGWS. Maintaining our workforce has been a challenge particularly with a workforce that is steadily ageing. AGWS has been fortunate to be able to recruit a large portion of newly arrived Greeks from Greece to work as CCWs. All newly arrived Greek workers employed with AGWS are either Australian citizens or have visa clearance to work in Australia. Many of the new workers have no experience in aged care, however all have transferrable skills and the English language to be able to undertake the Cert III training and provide culturally and linguistically appropriate care. Volunteer Training and Support AGWS has a long history of providing volunteer support to the Greek community. This tradition continues today, and the socialisation programs would not be possible without our dedicated volunteers. There are 150 registered volunteers and 120 of those volunteers actively provided services to isolated elderly in their homes or in an aged care facility. The Volunteer Coordinator supports, trains volunteers and maintains all compliance requirements to ensure the volunteer is able to fulfil their volunteering responsibilities. This ensures our volunteers remain up to date with organisational policy as well as other important legislative requirements. Ongoing, regular training ensures that volunteers receive information on a broad spectrum of issues, which provides them with the relevant skills to perform their role more effectively. Throughout the year the following training was undertaken by our volunteers at their monthly meetings. Healthy feet maintaining proper foot care Equal opportunity & Human rights issues Communicating & interacting with people who have Dementia Positive ageing & Depression Personality types and communication and conflict management workshop Orientation to the HACC Service system including mainstream, council and other services Personal experience with cancer Risk Management, compliance policy(community Care Common Standards), duty of care, pandemic plan, Clients with challenging behaviour Incidents reporting No response to a scheduled visit policy & after hours emergency procedure Elder abuse issues Complaints and compliments & Aged Care Complaints Scheme Home safety & crime prevention Occupational Health & safety issues for Volunteers Health & Wellbeing Annual Report

32 Healthy Ageing for Australian Greeks Project The Healthy Ageing for Australian Greeks Project is funded by the Department of Social Services. In its second year of operation the project has delivered a number of services that inform and support the needs of the Greek elderly, carers and families. These services include information and referral, structured group programs, educational activities at local, regional and more broadly via the Greek media. The project also works closely with the aged care and health sectors to improve their knowledge of the Greek community needs via cultural training, support services to effectively engage the Greek community and develop collaborations and partnerships to deliver joint projects and initiatives aimed at improving the health and wellbeing of the Greek elderly. Cultural activities in Aged Care Residential Facilities The project resourced and supported 6 aged care facilities in the organization and facilitation of cultural activities. The activities provided staff greater insight into the cultural needs of Greek residents and increased their capacity to respond more effectively to their needs. Residents had increased feelings of community connectedness and enjoyed foods, music and experiences that are familiar to them. For people living with dementia, having exposure to traditional music, food and costumes, assisted them to reconnect with their past. Residents and staff participated in traditional Greek dancing led by Anemones dancing group, a volunteer Greek women s group, enjoyed Greek food and various folk art and craft displayed. Participants comments: It was great and a valuable experience not only for residents and carers but also for the lifestyle staff We started our program after being inspired at a previous conference - these things are great! Enjoyed a diverse program and gained lots of ideas to implement. I found it very interesting, informative and innovative - many forms of interesting ideas to take back with me. Some other achievements of the project included the following: Facilitation of 11 meetings with community leaders representing Greek elderly citizens clubs across metropolitan Melbourne to develop calendar of events to improve physical, social, emotional and recreational needs of members; Organization of a community leaders training in Clayton with 12 participants representing 9 Greek elderly Citizens clubs; Organisation of 6 education forums on elder abuse attended by 157 Greek-speaking elderly in the City of 32 Australian Greek Welfare Society

33 Moreland; City of Brimbank, City of Monash and Kingston); and City of Boroondara; Delivery of 6 information sessions to 470 Greekspeaking seniors attending elderly citizens clubs within the city of Moreland. The outreach nature of the work increased access to health and recreational facilities and challenged perceptions on aging, exercise and health; Organisation of 2 Health & Active Ageing forums attended by 150 Greek-speaking elderly in the Northern region, City of Moreland & Whittlesea; Conducted 59 radio interviews on various Greek radio programs and 3 articles written for Greek papers on various aged care and health issues. AGWS continued its work with Greek carers reducing the social isolation of this group, creating safe environment to share common experiences, developing carers skills and knowledge base and enhancing carers sense of empowerment and control over their situation. AGWS co-facilitated 4 carers workshops with Carers Victoria which were attended by 61 carers. The main issues reported by carers included burnout, time management, stress and conflict management, relationship breakdown, chronic illness and pain management, dementia, residential aged care entry, palliative care and death and loss and grief. Greek Cardiac Programs This year the Brunswick Greek Cardiac Program celebrates 10 years of service. The program has supported hundreds of participants to achieve optimal physical and psychological health and wellbeing following a cardiac episode. AGWS established a partnership with Royal Melbourne Hospital, Heart Foundation and Heart Research Centre to adapt mainstream cardiac programs to create a Greek rehabilitation program, in recognition of the low uptake Annual Report

34 by the Greek patients following hospital discharge. The first program commenced in 2004 at head office in Brunswick and in 2008 AGWS in partnership with Uniting AgeWell started a second program in Oakleigh based at the Oakleigh Rehabilitation Programs, now in operation for 6 years. AGWS facilitates 8 cycles of the 6 week program and over the ten year period has assisted 520 people, with 423 successfully completing the 6 week cardiac rehabilitation cycle standard set by the Heart Foundation. Of these clients 281 were males and 239 females, with 98% of the participants receiving age or disability pension and 2% self-funded retirees or part time employed; 90% of the Brunswick clients reside in the City of Moreland and other clients are from City of Darebin, Yarra, Marybir- nong, Moonee Valley and Banyule; 85% of Oakleigh clients reside in City of Monash and other clients from City of Kingston, Glen Eira, Knox, Stonnington and Peninsula. The program s successes are attributed to having a bi lingual facilitator coordinating the program, the delivery of culturally and linguistically appropriate activities and resources, and the established secondary partnerships with key health professionals such as cardiac nurses, dieticians, pharmacists and physiotherapists. The program consists of 45 minutes education session and 45 minute exercise routine improving participants knowledge of heart health, improving their mobility and increasing their capacity and interest for exercise beyond the program. Weekly discussions and psychosocial education sessions with par- ticipants and formal evaluations and surveys have strongly indicated that the Cardiac Rehabilitation Programs have given them vital psychological strength and insight to understanding, integrating and managing their disease. This is re- enforced through ongoing group discussions and support from their Peers and Allied health educators. Clients have taken great satisfaction from gaining empowerment and management skills in order to take control and improve their lifestyle in all aspects of health. Both Cardiac Programs have a holistic structure where diet, medication management, exercise and physical activity, knowledge of risk factors, peer support, social interaction and psychological wellbeing are all vital components in terms of Cardiac Rehabilitation and the long term management of chronic illness. 34 Australian Greek Welfare Society

35 The partnership with the Royal Melbourne Hospital, Oakleigh Rehabilitation Service and secondary partners has been integral to the success of the program. We extend our sincere thanks to all the partners, and particularly cardiac nurse Kath Kelly, who has been with the Brunswick Cardiac Program since its inception. Greek Cultural Training This year 8 cross cultural training sessions were delivered across metropolitan Melbourne to 153 professionals from aged care residential and non-residential services, health services, local government and multicultural agencies. Training sessions were delivered at a quality standard ensuring the learning needs of participants were met at all times. This was achieved via the distribution of training needs surveys conducted with professionals, the distribution of relevant quality resources and participant feedback via formal evaluations upon completion of training sessions. Some of the participants comments: I have learnt a great deal about Greek culture in care Will help me enrich my program It formalised and informed us on many of our clients experiences: family dynamics and aging, the basis of clients fears, illness, aging, and the importance of establishing and maintaining relationships and trust. Served as a reminder to consider cultural, linguistic and spiritual differences in our practice. Provided a much better understanding on CALD issues and how to work with language barriers Gave me strategies to empower clients to make informed decisions through consultations and appropriate referrals Some of the useful aspects of the training reported by participants included the quality training materials provided, the practical activities conducted, information on history of Greek migration and demographics of local communities and cultural overview. Participants were interested in attending further training on the following topics: Elder abuse and intergenerational conflict Palliative care, death and dying Dementia and culturally appropriate ways of supporting carers and families Working with challenging clients and families Annual Report

36 ALPHA CHILDREN S CENTRE The AGWS Alpha Children s Centre is in its 38th year of operation providing quality long day care service and a bilingual program to children in their early years, 0-5 years. The integrated Kindergarten Program operates over 5 days within the long day care program. Alpha has an established Greek bilingual and multicultural program facilitated across all age groups exposing children to Greek and other cultures highlighting the importance of celebrating diversity and multiculturalism in our community. This year the centre provided care to 95 children and their families with 40% of children of Greek background. Other nationalities include Italian, English, Australian, Irish, Chinese, Vietnamese, Thai, South African and Jordanian. The children enjoyed participating in the centre activities and being introduced to new learning experiences. Some of the activities organised for the children this year included: The Life Cycle Projects with the butterfly and chicken hatching; The farm animals and rabbit care incursion program giving children the opportunity to feed and nurture the animals over time; Other incursions included Aqualife, Chinese dancer, Responsible pet ownership, Indigenous activity, Jungle Jamming and Krazy Koala a new puppet show with an Australiana theme; Pre-kinder and kinder children engaged in planting projects observing growth and development in plants; Two concerts performed to Greek elderly at the Brunswick Planned Activity Groups in Brunswick by 3-5 year old children; Participation at the annual parade at the Shrine of Remembrance to commemorate the Greek National Day of Independence; Alpha s continued commitment to the implementation of the National Quality Frameworks can be seen in the quality curriculum 36 Australian Greek Welfare Society

37 developed yearly, the learning outcomes for children and the ongoing training of staff to upgrade their skills and qualifications. Alpha invites feedback from parents regarding the service via yearly survey, quarterly newsletters, policy review and room meetings reporting on children s progress. The centre also encourages parent participation in centre activities such as parent committee, mother s day and father s day breakfast, and fundraising activities. Some of the achievements for the Centre this year included: Successful delivery of a long day care service including a quality kindergarten program in preparation for children s entry into primary school; Implementation of a second 3-5 year group to address the care needs of families and increased enrolments for kindergarten program; Participation at the Education Week Victoria Gardens display promoting the Centre s programs and children s work; The delivery of the parent support and training program provided to parents by AGWS Family & Relationship Program; Implementation of quality staff training programs that include external trainers and ongoing development of service policies. Alpha has developed and maintained strong partnerships with local services and key organisations that contribute to the centre work and support the needs of children and families. Some of the collaborations and networks include the following: Noah s Ark Inclusion Support Service for children with additional needs TMG Training Organisations Annual Report

38 for staff training and student placements Regular contacts with Richmond Multicultural Centre and Bridge Road Early Learning Centre Yarra Early Years Reference Group Yarra Environment and Sustainability Network Community Participation Alpha Children s Centre is an Early Learning Centre caring for children between the ages of 6 months to 5 years, with an Integrated Kindergarten Program. On the 7 September 2014 a group of kindergarten children presented a display of some of their handcrafts at a Public Exhibition at the Betty Day Centre in St. Kilda. Nina the Kindergarten teacher talked to the children and ex- 38 Australian Greek Welfare Society

39 plained to them that she would be going to an Art and Handcraft Exhibition. Nina was asked to display some of her Late Mother s tapestry and embroidery works which are over 40 years old. Nina showed the children some samples and the children were very eager to make their own. So the hard work began, ie. discussion, planning the workshop, collating recycled materials etc. Eagerly and enthusiastically the children began to prepare their handcrafts for the exhibition. They used hessian, needles, wool and beads to create their masterpiece. their fine motor skills and dispositions for learning. The educators are committed to the provision of quality services and work diligently towards achieving a high standard in the delivery of the educational programs at Alpha. For more information on the various programs, the Greek Bilingual and Multicultural Programs delivered at Alpha contact Kelly Ioannou on The children concentrated as they explored the art of threading, used their imagination, creativity to select colours of wool and where they would place the beads on the hessian fabric. This was an opportunity whereby children enhanced their learning of other cultures and forms of artistic expression (Russian), community participation, self- esteem, Annual Report

40 BUSINESS DEVELOPMENT AGWS has continued to maintain its focus on fundraising and developing innovative programs that aim to engage more effectively with the Australian-Greek community as it aims to increase its share of the fundraisng dollar. With the changing landscape of the aged care sector, AGWS is facing a number of challenges that will have a direct impact on its capacity to deliver much needed programs and services to our community. One of the many challenges, will be the availability of systematic and appropriate levels of funding that assist AGWS in delivering programs and services that respond to the needs of our community. continue its focus on continuous improvement by maximising the use of its existing resources, updating its internal operational systems and processes, whilst improving in areas that will strengthen its capacity to work within an increasingly competitive market. Furthermore, in meeting the many challenges, AGWS will need to 40 Australian Greek Welfare Society AGWS Annual 3XY Radiothon The Annual 3XY Radiothon continues to be AGWS s primary point of engagement with the Australian-Greek community when it comes to its fundraising efforts. Now in its 17th year, the Radiothon has been a valuable source of

41 much needed funds. In this effort, we acknowledge and thank the Greek Media Group, whose support and that of the entire Australian-Greek community over the last 17 years, has enabled AGWS to raise in excess of $1 million dollars. This year, AGWS further broadened its reach within our community by engaging many new donors whilst at the same time maintaining the support its existing donor base. As a result, AGWS was able to surpass the $100,000 mark for the first time ever as a total of $111,940 was raised during this years campaign. In achieving this result, AGWS also acknowledges the ongoing and loyal support from its business partners and community organisations who continue to demonstrate their generosity and understanding of AGWS s valuable work and contribution to our community. In particular, we would like to acknowledge the ongoing support of the Delphi Bank ($5,000), Egialian Association of Melbourne ($5,000), Ithacan Philanthropic Society ($3,000), Federation of Greek Elderly Citizens Clubs of Melbourne & Victoria ($1,500), AHEPA Victoria ($1,200), Greek Orthodox Community of Melbourne & Victoria ($1,000), Greek Orthodox Community of Box Hill & Districts ($1,000), Nafsika Stamoulis Foundation ($1,000), Windsor Management Insurance Brokers ($1,000) and F1IT Group. I Love All Things Greek Community Directory The I Love All Things Greek Community Directory is now in its second year. The community directory targets Greek Businesses and Community Organisations to advertise their products and services. In the inaugural edition of the community directory there were a total of 150 participants which was a fantastic effort in itself. In 2015 this figure has been surpassed and we currently have a total of 210 participants. Once again, we will be distributing of total of 10,000 copies free to the community. AGWS s 3XY Weekly Radio Program The weekly radio program on 3XY Radio Hellas has continued to provide AGWS with an opportunity to connect with our community as we aim to inform them about our programs and services as well as provide them with information about a wide ranging number of topics. The programs format and its informative nature has continued to be well received by our listening audience as its generates a great deal of interest through on air discussion with our experienced staff and specialist guest speakers as well as the experienced program Annual Report

42 presenters in Rena Frangioudaki and Zeta Kokkoti. Funding for this years program was made possible with the generous support of Delphi Bank. HACCI Proinos Kafes at AGWS HACCI s Proinos Kafes Networking Breakfast was held at AGWS s Head Office during the month of April minded people as well as having an opportunity to gain an insight into the role of AGWS and its valuable programs and services Australian Hellenic Golf Fedration: Nominated Charity AGWS continues to enjoy the support of the Australian Hellenic Golf Federation who once again nominated AGWS as the Tournament Charity for the 11th Annual The purpose of the Proinos Kafes breakfasts is to bring together an assembly of like-minded business and professional people who enjoy the networking opportunity, informally over a traditional Greek breakfast. The event was well attended with guests appreciating the opportunity to further connect with like 42 Australian Greek Welfare Society Australian Hellenic Golf Open that was held at Moonah Links. It is the 5th time that AGWS has been nominated as the tournaments charity. AGWS appreciates the opportunity to engage and network with the federations members and raise much needed funds. Through this tournament, and the support of the Australian Hellenic Golf Federation, AGWS has raised over $25,000.

43 AGWS 2014 CHARITY DRIVE A WARM THANK YOU TO ANTHOULA PARASKEVA AND ALL THOSE WHO DONATED TO THE 2014 CHARITY DRIVE. THIS YEAR S EFFORT HELPED RAISE $9,350 FOR FAMILIES IN NEED. Mrs. Chrissy Angelodimou Premier Developments Pty Ptd $100 Mr. Frank & Mrs. Angela Brody $100 Mr. Chris Cambel Cambel Shape Accountants $200 Mr. Geoff Chancellor Barrister $50 His Honour Phillip J. Coish County Court Judge $350 Mr. Paul & Mrs Helen Demitris $100 Ms. Dimitra Donoudis City Fashions $100 Mr. Andrew Ellis & Mr. Jim Palmos Ellis Palmos Lawyers $100 Mr. Joe Ferwerda Barrister $200 Mr. Arthur Georgopoulos Arthour G Designs Pty Ltd $200 Mr. Nick Giasoumi GPZ Legal Lawyers $200 Mr. Dennis Gibson Barrister $200 Mr. Ross Gillies QC $250 Mr. John Goldberg Barrister $100 Mr. Robin Gordon QC $50 Mr. Malcom Gray Barrister $100 Mr. Cornelius D. Griffin Barrister $200 Ms. Mary - Anne Hartley QC $200 Mr. Dyson Hore -Lacy SC $200 Mr. Andrew Ingram Barrister $100 Mrs. Varvara Ioannou Food For Thought Network $100 Mr. Phillip Jewell QC $200 His Honour Justice John Jordan County Court Judge $250 Mr. John Karantzis Nowicki Carbone Lawyers $500 Mr. Andrew Keogh SC $200 Mr. Kon & Ms Sylvia Kourkouvelis $200 Dr. Louis & Mrs Andrea Loizou $200 Ms. Anthea MacTiernan Barrister $100 Mr. Brian McCullagh Barrister $100 Mr. Ian McDonald Barrister $100 Mr. Richard McGarvie QC $200 Mr. James Mighell QC $200 Mr. Jeff Moore QC $200 Mrs. Virginia Nakas $100 Mr. Paul O Dwyer SC $200 Mr. Conor O Sullivan Barrister $100 Mr. Max Ouzas Max Ouzas Prestige Cars $200 Mr. Lindsay Paine Barrister $100 Mrs. Helen Papagelou Mesa Greek Cuisine $100 Mr. Nick Papas QC $300 Mr. Paul Paraskeva Paul Paraskeva & Co Lawyers $200 Dr. Miranda Paraskeva $200 Mr. Gino Pierorazio Barrister $100 Ms. Maria Pilipasidis Barrister $200 Mr. David Purcell Barrister $200 Mr. John Richards QC $200 Mr. John Riordan Barrister Mr. Tim Tobin SC $200 Mrs. Maria Tsikaris Barrister $150 Mr. John Valiotis Barrister $50 Mr. Bill Velos Velos Lawyers $200 Mr. Nick Venizelakos Venizelakos Lawyers $100 Mr. Greg Wicks Barrister $100 Mr. Michael Wilson QC $200 Mr. James Yianoulatos James Harris Lawyers $150 Mr. Peter & Mrs Lia Zaparas Zaparas Lawyers $300 Anonymous $150 Annual Report

44 AGWS 3XY RADIOTHON DONORS A WARM THANK YOU TO THE FOLLOWING COMMUNITY ORGANISATIONS AND BUSINESS PARTNERS FOR THEIR GENEROUS DONATIONS DURING THE 2014 AGWS 3XY RADIOTHON WHERE A TOTAL OF $111,940 WAS RAISED. Accountancy Group P/L Accounting & Tax Professionals P/L Ace Body Corporate Management AHEPA Victoria Aluminco Aluminium European King Angelo Property Group & Premier Developments Ariston Greek School Arthur Kyriakou & Co Athena Deli Atherton Road Podiatry Athina s Deli Australian Meat Company Avondale Heights Greek Pensioners & Elderly Citizens Club Batman Greek Ladies Club Bentleigh Greens Soccer Club Blue Pearl Property Services Bonegilla Former Migrants Residents Association Britannica Painters Chris Catering Service Christian Orthodox Brotherhood of Apostle Paul Clifton Upholstery Climatech Heating & Cooling Conway Fish Credit Suisse Cretan Federation of Australia and New Zealand Crystal Poultry Cyprian Community of The Southern Suburbs of Melbourne Senior Citizens Club Cyprus Community of Melbourne & Victoria Delphi Bank Dino s Family Resteraunt Egialian Association of Melbourne Elderly Club Malvern Elderly Greek Club of Kensington & Flemington Epirotic Philanthropic Society Dodoni EPRO Construction Evripos Brotherhood Exclusive World Travel F1 IT Group Faros Senior Group Federation of Greek Elderly Citizens Clubs of Melbourne & Victoria Federation of Greek Senior Citizens of Egypt and Middle East Inc. Ptolemei Friends of Brandon Park Friends of KKE - Melbourne Greek Orthodox Community of Melbourne & Victoria Galini Port Melbourne Elderly Greek Grecian Tours Greek Community Springvale and District Greek Cyprian Senior Citizens Community of Glen Eira Greek Cypriot Paraent & Youth Club Sunshine Greek Democritus League Greek Elderly & Pensioner Association of Brunswick Greek Elderly Citizens Club Mooney Valley Greek Elderly Citizens Club North Balwyn Greek Elderly Citizens Club of Geelong Greek Elderly Club Thornbury Greek International Club Greek Orthodox Community of Box Hill & Districts Greek Orthodox Community of Clayton Greek Orthodox Community Whittlesea Seniors Group Greek Orthodox Community Womes Group Greek Resistance Fighters League of Melbourne & Victoria Greek Senior Citizens Club Panagia Kamariani Greek Senior Citizens Club North Balwyn & Districts Greek Senior Citizens Club of Airport West Greek Senior Citizens Club of Malvern Greek Women of Northern Suburbs Anemones Greek Women s Club Broadmeadows Greek Womens Elderly & Friendly Club East Reservoir Heidelberg United Football Club Ltd. Hellenic Freemason Association Hellenic Stegi Club Preston Highland Properties Illy s Cakes Ithican Philanthropic Society James Harris Lawyers 44 Australian Greek Welfare Society

45 Jim s Greek tavern JNS Fire Protection Joannides Funerals Kariatides Women s Group Oakleigh Katsaros and Associates Kontia Limnos Senior Citizens Club L.V. Furniture League of Greeks from Egypt & The Middle East Inc Lemnian Community - Senior Citizens Group Lemnos Tavern Lemon Grass Chickens Lygon Hardware Manos kitchens Maraslios Greek Academy Maroulis & Co. Master Tours Mediterranean Greek Tavern Meraklis Catering Methodios & Kyrilios Moonee Valley Senior Citizen Club - East Keilor Nafsika Stamoulis Foundation Neret Social Club New Life Greek Senior Citizen Club Nikodinas Flowers Normanby House O Psaras on Portman Olympic Reblocking & Underpinning Omiros College Pallaconian Brotherhood Elderly Committee Pan Thessalian Association Panarcadian Association of Melbourne & Victoria O Kolokotronis Panathinaikos Fan Club Pandora Wedding and Christening Panepirotic Federation of Australia Panepirotic Union of Melbourne & Victoria Pankalavritini Adelfotis of Melbourne Agia Lavra Pegasus Dance Academy Philanthropic Society Nomos Imathias Veroia Philhellene Greek Restaurant Philoptohos of Saint Spyridon Clayton Philoptohos St Konstantinou & St Elenis South Yarra Politistikos Syllogos Nomou Kozanis O Lazanis Pontiaki Gonia Prahran Travel RCA Investments Rigby Cooke Lawyers Sansis Greek Tavern Scent of a Flower Skalina Pty Ltd Society of Kastorians SOS Roofing South Melbourne Football Club St. George Church Congregation & Fr. Papagiannis Station Place Tavern Strathmore Heights Greek Senior Citizens Club Sussex Seafoods Syllogos Olympion Syllogos Nomou Karditsas Karaiskakis Syntonistiki Epitropi Genoktonias Pontiakon Somateion Thanasis Greek Tavern The Austral Ballroom The Greek Nazarenes The Olympian Society The Philanthropic Society of Kastorians (Grammos) The Regal Ballroom Thomas Koutsoupias Lawyers & Co. Tsindos Greek Restaurant Venus Press Pty Ltd Victoria Funerals Western Suburbs Greek Elderly Citizens Club Windsor Management Insurance Brokers Women Auxilary Agios Konstantinou & Eleni Yiannis Pantheon Cakes Yiannis Tavern Annual Report

46 AGWS 3XY RADIOTHON DONORS A WARM THANK YOU TO THE FOLLOWING INDIVIDUALS AND FAMILIES FOR THEIR GENEROUS DONATIONS DURING THE 2014 AGWS 3XY RADIOTHON WHERE A TOTAL OF $111,940 WAS RAISED. Adamopoulos, A Adamopoulos, G Agas, N Agas, T Aintonopoulos, M Aivaliotis, J Akanthioti, A Alambakis, D Alateras, D Alexakos, A Alexandratos, A & A Alexandrou, K & P Alexiou, C Alexiou, G & S Alexopoulou, I Amanatides, K & D Ambelas, G Anastasiadis, A Anastasiou, K Anastasopoulos, I Andreopoulos, C & V Andriakopoulos, K Andrianopoulos, J Andrikopoulos, K Andrinopoulos, P Andriopoulos, E & K Andriopoulos, J Andriopoulos, P Andriotis, P Andronis, A Angeletos, N Angelis, G & Z Angelopoulos, P Antonakopoulos, P & V Antoniadis, C & A Antoniou, S & E Antonopoulos, A Antonopoulos, I Antonopoulos, M Antonopoulos, S Antonopoulos, T Antonopoulos, V Antonopoulos, A Antonopoulos, K Antriotis, P Apokidou, F Apokis, F Apostolidis, G Apostolidis, G Apostolopoulos, E & E Apostolopoulos, K Apostolou, I Apostolou, M Apostolou, M Arambatzidis, N Arapatzis, V Argyropoulos, A & L Argyropoulos, L & A Argyropoulos, P Argyropoulos, S Argyrou, E Arhodissas, M & G Arhontovasilis, P Aridas, A Aristidopoulos, D Aritoklidis, S Arkoudis, C & A Arvanitis, E Asimopoulou, P Assiminos, A & V Athanasiadis, A Athanasiadis, N Athanasiou, A Athinisis, G Atlantis, M Atzemakis, E Avgerinaki, A Avis, T Avraam, M Avraam, M Avramopoulos, A Awanis, E Axiotis, M Bacolas, A Bacolas, J Bais, P Bakalis, E Bakas, M Balasi, K Ballas, M Ballis, N Bandelas, P Banias, V Barbagiannis, D Barbakos, G Barbounis, V Barkas, P Basbana, V Bastas, C Bastas, M Batsakis, H Batsakis, P & D Battani, P Baxevanidis, A Bean, V Belekakos, G Belissaris, K Bellesis, J Bellou, C Bichara, H Bigfiotis, C Bikos, M Bitras, S Bizos, F Blanas, V Blatsis, G & K Blaxakis, V Blazos, A Boicos, G Bololias, R Borbokas, T Bosnakis, V Botsis, X Bouchouridis, K & I Boulgouli, A Bournou, L Bourtzis, K & F Boutsalis, S Boutsouri, D Brand, H Byrlis, S Caplanidou, S Capouleas, E & H Chamilakis, G Charalambous, K Chiakopoulos, V Chionis, P Chiridis, N Chrisostomou, K Christidis, F Christodouleas, D Christodoulou, M Christofakis, E Christoforou, E Christoforou, N Christopoulos, K Christou, C Christou, T Chrysostomou, A Chrysostomou, E Chryssafis, C Cominos, G Constantinou, G & C Constantinou, M Contos, D Costopoulos, B Coutroutsos, C & E Coutsilinis, M Dadalias, D Daglas, A Daicos, S Daikos, P Dakouris, P Dalaveris, M Dalianis, A Dallas, A & V Damalas, P & K Damaskopoulos, A Damousis, S Danos, V & E Daskalieros, D & V Davlopoulos, J Delaridis, E Deligiannis, M Delonas, A D Emboli, M Demertzidis, L & E Demetriou, A Demetriou, E Deriboglou, G & K Diakos, I Diamantidis, K Diamantis, S & A Diamantopoulos, K Diamantou, D Dikeos, K Diles, Ms Dimakopoulos, G Dimidis, A Dimitriou, A Dimitriou, K Dimitropoulos, K Dimokranitis, C Dimopoulos, A Dimotakis, N Dimoudis, K & E Dimtsis, J Dines, I Dionysiou, N Domenikos, D Doudoulis, V Doudoulis, V Doumis, E Dounias, O Douvos, P Drakopoulos, E Drakopoulos, P Efstathiou, P Ektoras, I Eleos Family, M Elias, D Emmanuel, D Erevnidis, T & P Evrepidou, N Evripidou, A Exarhou, V & G Exintaris, E Farakos Family, D Filios, S Filokostas, A Filosoglou, M Fintikidi, D Fotinou, E Franes, S Frangoudes, N Frederikos, G Ftohogiannis, H Gadakis, N & A Gadelas, G Galanopoulos, G Galatas, A Ganas, F Ganis, I & E Ganitis, C Gantzidis, C Gantzos, A Gardiakos, A Gatos, T & V Gatzios, V Gekis, C Georgantis, D Georgas, C Georgas, V & A George, T Georgilakis, D Georgiou, A Georgiou, L Georgiou, N & E Georgiou, P Georgiou, S Georgopoulos, A Germanos, D Gerolymou Family Gesavlenko, P Giagas, V Giakas, A Giangoulidis, E Giannakopoulos, V Giannakos, V Giannaros, K Giannekas, K Giannopoulos, J Giannoulopoulos, S & A Gianopoulos, P & A Giatzoglou, C Giftakis, K Gigis, S Ginis, H Ginis, V Gionis, A Giortzi, T Giotzilianis, C Gogas, G & L Gogidis, P Gonis, G Gonopoulos, S Gotsis, O Goulas, C Gouletsas, S Goumas, J & A Gourvelos, V Grapsas, E Gravanis, P Grigas, J Grigorakis, P Grigoriadou, K Grigoriou, E Gripiotis, A Groumoutis, G Gunaridis, P Hadjiantoniou, C Hadjifotis, H Hahalis, D Hajiyianni, A Halepis, H Halikias, G Halvadakis, S Harbis, T & T Hatzigiannakis, M Hatzikos, E Hatzinassos, E Hatzinikolaidis, G Hatzis, T Hatzisavva, Z Hatzistavrou, J Hatzopoulos, M Hatzopoulos, S Heretakis, E Heretakis, H Honos, P Houssos, G Hristodoulakis, G Hronis, N Hrysomalidis, G Ignatiadis, E Ignatiou, M Iliadis, V Iliopoulos, A Iliopoulos, I Iliou Family Illiadis, S & D Ioanidis, A Ioannidis, F Ioannidis, H Ioannidis, N Ioannou, A Ioannou, D Ioannou, H Ioannou, H Ioannou, J Ioannou, N Ionnas, A Ionnas, V Jackanos, N Jovanovic, A Kadas, A Kafali, A Kafaltis, N Kafritsas, A Kahaidis, S 46 Australian Greek Welfare Society

47 Kakkos, A & C Kalamatianos, A Kalatzis, D Kalatzis, N Kalfoglou, N Kaliakoudis, N Kallinteris, S Kalodimos, T Kalodoukas, A Kalogeras, D Kalogiannis, K Kalominidis, G Kalomiris, S Kalos, G Kalpakidis, A Kaltzidis, M Kamamis, K & A Kamateros, E Kambouropoulos, T & E Kamvisis, L Kanellakos, N Kanelopoulos, A Kangarakis, D Kannas, S & E Kannavas, K Kantanis, D Kantzidis, A Kapetis, S & A Kaplanidis, S Kapnias, K Kapogiannis, G Kaponikolos, J Kapotis, G Kapsalis, E Kapsalis, H Kapsalos, C Karabatos, P Karabatsakis, C Karabatsos, V Karagiannis, C Karagiannis, C Karagiozopoulos, N & A Karamitou, A Karas Family Karasaridis, C Karatasos, C Karatsivis, D & K Karavas, A Karavias, S Karayiannis, E Karayiannis, M Karboulahanos, O Kardamis, S & E Karefilakis, L Kariofilis, E Karkaletsis, A Karlos, K Karoulis, M Karoumba, C Karoumbalis, E Karpanos, K & P Kartanos, K & P Kartsidimas, S & N Karydis, S Kastrappis, L Katahiotis, S Kategiannis, T Katelanis, A Katridesis, V Katris, N Katris, V Katsampes, G Katsaros, E Katsaros, F Katsaros, G & C Katselas, V Katsikaros, A Katsikogianni, T Katsimalis, M Katskav, K Katsos, K Katsoulis, C Katsoulis, N Katsoulotos, K Kazakis, C Kazoglou, E Kefalokou, P Kelaiditis, Ms Keramaris, N Keramidis, E Kerasiotis, G Keratiotis, C Kianidis, D Kiatou, K Kikas, P Kikas, T & L Kiousis, N & E Kiparisoudis, K Kiriakidis, D Kiriakopoulos, S Kiriazis, D & C Kiropoulos, D Kiskiras, G Kissil, E Kitsou, P Kladou, A Klonis, G Kogionis, C Kokkinis, I Kokkinis, I & K Kokkinos, V & F Kokolakis, T Kokovitis, A & C Kolliniatis, V Kolokithas, K & S Kolokithas, N Konstandinidis, N Konstandopoulos, E Konstantinidis, N & D Konstantinos, T Kontogiannis, C Kontos, A Kontos, I Kontou, G & A Kormanos, K Koromilas, G Koronaios, V Koskiris, E Kosmas, D Kosta, D Kostandinos, S Kostandinou, K & L Kostaraki, O Kostarakis, P Kotika, S Kougioumtzis, A Koukou, M Koukoulis, G Koulis, C Koulogiannis, P Kouloubos, G Koulouris, G & G Koumintzas, F & D Kounelis, P Kouris, H Kourkouvelis, K & S Kourouktsidis, S Kousis, A Kousoulas, S Koutlakis, E Koutoulas, A Koutouleas, E & S Koutouminas, T Koutsandonis, N Koutsodimitropoulos, M Koutsodontis, S Koutsomitis, N Koutsougiorgi, K Koutsougiorgos, P & D Koutsoukos, V Kouzoumis, A & F Koytras, V Kranidis, V Krikas, E & S Krikis, Mrs Kristalidis, M & R Kritikos, A Kritikos, O Kritikos, P Kritsidimas, A Krokos, H Kyparisoudis, K Kypiridis, V Kyriacou, A Kyriakidis, H Kyriakopoulos, B Kyriakopoulos, G Kyriakou, A Kyriakou, A & S Kyriakou, D Kyriakou, P Kyriakou, T & M Kyriazis, G & E Kyrios, D Kyritsis, I Ladis, T Laios, M Lalas, G Laliotis, I Lambrinakos, B Lambrinos, J Lampropoulos, S Lantzakis, A Laskou, S Lazarakis, L Lazari, P & M Lazarou, Z Lekas, A Lekas, M Leornados, A Leos, C Leos, G & F Liakos, A Lianos, E Liapis, C Liapis, H Liapis, P & K Liberogiannis, P Likouris, I Limenidis, H Limnyo, M Lioupas, J & N Lioupas, S & M Litinakis, G Litinakis, S Litinakis, N Litinakis, I Litinelis, S Livanos, P Loizides, C Loizidis, L & E Lord, J Louca, C Loulakis, M Loupetis, A & S Loupis, A Louras, L Lygopoulos, A & D Lymbouris, K & C Maikousis, S Makaronas, A Makrigiannis, I Makris, I Malamas, A Malapanis, K Maligeorge, E Mamakos, P Mamakos, S Mancini, A Mancini, S Mandalis, K Manidis, A Manikas, S Manolakakis, D Manousakis, P Manselis, H Mantarakis, A Mantas, A Mantzis, S Mantzoros, E Mantzouneas, E Marabeliotakis, J & V Marganis, D & D Margaritis, N Marinis, C Markelis, H Markopoulos, A Markos, A Markos, T Markou, P & Z Masonras, C Mastorakos, E Mastrantonopoulos, G Mastrogiannis, P Matzaris, R Mavridis, A & M Mavroudis, D Megas, K Meimeteas, P Meletsis, J Melios, E Memet, S Menexe, V Messimeris, K & Y Michaelidou, N Michailidis, G Michalakakos, N & A Michalakopoulos, C Michalopoulos, M Michanetzis, I Michelis, G Mihalas, G Mihalopoulos, E Mihelakos, A Mikakos, J Mikronis, J Milousis, G Mingos, A Mingos, C Missios, Z Mitrou, M Mitsopoulou, M Mitsou, N Moisi, E Moshos, D Mougos, I Moumtzoglou, A Mouras, P Mouratidis, T Mouratidis, T Mourtzios, E Mousxeftaras, D Moutafi, E Moutsios, J Myrianthis, K Myridakis, M Nalpantidis, L Nas, S Negrepontis, C & I Nestorowz, A Nezeris, V Nichola, A Nicolaou, K & M Nidzebelis, E Nifakos, P Nikas, A Nikolaidis, A & X Nikolakopoulos, F Nikolaou, P Nikolaou Family Nikolareas, V Nikolis, M Nikolopoulos, M Nikou, D Niolakis, C Nitsopoulos, N Nomicos, T Nomikos, N & S Nomikos, O Notis, T Noukaris, N Nteris, N Opasinis, M Orphanidis, P Osianlis, E Padinis, K Paganis, J Paganis, K Pakakis, M Pakogiannis, G & T Annual Report

48 AGWS 3XY RADIOTHON DONORS Palios, K Panagiotakopoulos, R Panagiotidis, N & K Panagiotidis, P Panagiotidis, S Panagiotou, F Panagiotou, K Panagopoulos, A & M Panagopoulos, R Panas, F Panayi, E Pangratis, A Panos, B Panoutsos, D Pantazopoulos, J Pantazopoulos, S Pantelidou, A Pantzis, Z Papaconstantinou, E Papadakis, E & I Papadatos, G & E Papadomanolakis, G Papadopoulos, G Papadopoulos, I & V Papadopoulos, M Papadopoulos, P Papadopoulos, S Papadopoulos, S Papadopoulos, S Papadopoulos, S Papadopoulos, S Papadopoulou, A Papafotiou, F Papafotiou, G & E Papagelou, H Papageorgiou, A & G Papageorgiou, D Papageorgiou, M Papageorgiou, S Papaiakovou, K Papaioannou, A Papaioannou, B Papaioannou, D Papaioannou, E Papaioannou, I Papaioannou, K Papaioannou, M Papakosmas, H & P Papamichail, M Papandreou, I Papantoniou, D Papapodogianni, E Papas, K Papasachinis, T & D Papastergiadis, B Papavangelou, T Papayianneris, S Papazoglou, V Papoutsis, E Pappas, T Pappas, V Paraskeva, C Paraskevopoulos, A Paraskevopoulos, E Parlamentas, M Parpoutsi, K Parthimos, P Pasakalos, A Pasakalos, A Paschalidis, S Paspaliaris, P Passalis, G Passiouras, F Paterakis, G Paterakis, K Paterakis, M Pavlidis, C Pavlou, H & K Pavlou, K Paxinos, N & E Payavlas, Y Pazios, C & P Pelitidis, O Perdios, A Perdios, D Pergaminos, N Perifanos, V Perperi, S Peteinaras, P Peters, M Petropoulos, A Petropoulos, P Petrou, A Petroulis, E Petsetas, E Petsis, M Pierra, T Pikis, K Pikoulis, I Pimpilidis, C Piperias, J Pirpiris, K Piskopos, K Pissimissis, P Pitas, M Pitis, S Pitsas, Y Plakidis, E Platanas, M Pliatsos, S & T Polichros, V Politis, A Politis, S Polykarpou, A Polymeni, C Polyzogopoulou, K Poufti, C Pouros, V Premptis, V Prodromos, A Proestakis, C Prokopiou, A Psathias, E Psomas, G & C Radimisis, M Rafaletos, G Raftopoulos, F Ramadan, D Raptis, M Rassias, K Rassias, S Razos, A & P Rererakis, A & C Rererakis, A & C Rigopoulos, A Rigopoulos, A Rigopoulos, M Rigopoulos, P Rigopoulos, P Rimagmos, A Risvanis, F & B Roltogiannis, S & S Rombotis, F Rozakeas, K Rozakeas, N Rozanitis, A Sachinidis, K & M Sakelaris, G Sakelaris, S Sakkidis, K & A Salahas, T Salamanis, L Salamis, N Salamounsa, E Samantis, D Samara, A Samas, O Samios, K Sapounas, K Sarantinou, E Sarantos, M Sarimihailidou, E Saris, A & S Satvropoulos, R Savidis, M Savvas, A & M Savvas, M Seitanidis, E Serafim, C Seremetidis,K Servinis, V Sfetsos, S Siapikoudis, P Sikos, G Simeonidis, D & J Simopoulos, D Siomopoulos, G & K Siomou, M Sirkiadis, P Skaltsas, T Skamaegas, M Skiadopoulos, E Skiadopoulos, M Smaragdiou, K Smardencas, C Smardenkas, T Smirni, S Sofokleous, N Soitaridis, K & C Solomos, O Solon, S Sotiropoulos, N Sourlos, S Spanos, A Spiliotis, A Spiliotis, G Spiliotis, J Spiliotis, K Spiridis, E Spyrou, E Stafilakis, M Staicos, E Stamati, E Stamboulakis, A Stamboulidis, G & K Stamoudi, M Stathakis, P Stathakopoulos, N Stathakopoulos, N & A Stathatou, F Stathopoulos, A Stathopoulos, G Stathopoulos, L Stathopoulos, T Stathopoulos, T & S Stavraki, Z Stavrakis, A & E Stavridis, Y Stavropoulou, R Stefanidis, A Stefanidis, S Stephanopoulos, C Stephanopoulos, I Stogias, E & G Stylianou, E Stylos, F Syngeniotis, K Syrklaidis, P & E Tabourlos, K & K Tamboureas, C Tangas, G Tataridis, I & E Tavlas, D Tavlas, K Telianidis, M & F Thanopoulos, I Theodakopoulos, N Theodorokopoulos, F Theodoropoulos, A Theodoropoulos, A Theodoropoulos, T Theodosiou, A Theodosiou, E Theofanis, D Theohara, E Theoharidis, M Theonas, V Thermos, M & V Thonisios, N Tilemahos, K Tiliaveridis, P Tiras, P Togiopoulos, A Tombazi, E Tomic, A Topouzis, T Toskidis, F Toumazos, D Tountzis, M Tourkakes, F Tourtsakis, A & M Tremoulas, N Triantafylou, A Trifonas, N Triklidis, K Tsahrelias, A Tsaldaris, K Tsaldaris, K Tsara, E Tsatas, G Tsatsis, O Tsatsos, G Tsavdaridis, M Tsiakatara, V Tsiapias, D Tsibidis, M Tsigaris, D & G Tsigaris, K & K Tsihlakis, N Tsikrikos, P Tsimblidis, P Tsinaris, J Tsingas, C Tsingas, K & P Tsionis, C & E Tsioupi, K Tsirela, D Tsiros, C Tsivitzis, O Tsivoulidou, M Tsobanis, P Tsogas, M Tsolakis, V Tsoukalos, E Tsoumeis, J Tsucalas, D Tzaninis, A Tzanoudakis, J Tzilinis, A Tzimas, E Tzortzoglou, D & V Vafidis, M Vaharakis, Z Valligas, E Valsamoulis, M Vasileiadou, M Vasileiou, K Vasiliadis, L Vasiliadis, S & A Vasilios, M & H Vasiliou, V Vasilogianakopoulos, Y Vasos, P Vavakis, E Vakis, R Vecris, A Velianitis, S Velissaris, K Vergiris, B Vertzanis, K Vetsikas, M Vithoulkas, C & C Vlachos, S Vlachos, S Vlahakis, V Vlahogiannis, C & A Vlahopoulos, P Vlassopoulos, S & K Voglis, S Vorgia, B Voukelatos, Mr & Mrs Voulou, L Voutas, A Vouvopoulos, S Vrantsis, M Vrionis, G Xanthopoulou, G Yannakopoulos, K Yiannopoulos, Z Zachariou, E Zafeirakis, K Zaff, A & S Zafiris, E Zahariou, A Zaharis, A Zamanis, C Zamanis, N Zamouzaris, E Zangalis, V Zerbinos, E Zerbinos, T Zervas, A Zervas, D Zerveas, D Zervinos, T Ziakas, J Ziatanos, H Zigoronikos, C Zigouris, E Zografos, N & A Zotos, K Zoumakis, S 48 Australian Greek Welfare Society

49 AUSTRALIAN GREEK WELFARE SOCIETY FINANCIAL STATEMENTS 1st July, th June, 2014 Annual Report

50 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) CONTENTS Directors report 49 Auditor s Independent Declaration 50 Independent Audit report 51 Statement by Directors 52 Profit and loss Account 53 Balance Sheet 54 Notes to and Forming Part of the Accounts 55 Statement of Cash Flows Australian Greek Welfare Society

51 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) DIRECTORS REPORT The Directors of Australian Greek Welfare Society Ltd, submit herewith the balance sheets as at 30th June 2014 and the profit and loss account for the financial year then ended. In order to comply with the provisions of the Corporations Law, the Directors report as follows: - The name and particulars of the Directors of the company in office at the date of this report are: - President Vice President Hon. Secretary Treasurer Director Director Director Director George Spiliotis Eugenia Grammatikakis Ivy Fatouros-Mimilidis Jim Wood Nicholas Katris James Koutsoukos Theodosios Nomicos Magdalena Simonis The principal activities of the company in the course of the financial year were Welfare Agency and Community Services. During the year there was no significant change in the nature of those activities. The net amount of profit of the company for the year was $122,060. During the financial year there was no significant change in the state of affairs of the company other than that referred to in the accounts or notes there to. There has not been any matter or circumstance, other than that referred to in the accounts or notes thereto, that has arisen since the end of the financial year, that has significantly affected, or may significantly affect, the operation of the company, the results of those operations, or the state of affairs of the company in financial years subsequent to this financial year. Since the end of the previous financial year, no Director has received or become entitled to receive a benefit (other than a benefit in the aggregate amount of emoluments received or due and receivable by Directors shown in the accounts, or the fixed salary of a full-time employee of the company or related corporation), by reason of a contract made by the company or related corporation with the director or with a firm which he/she has a substantial financial interest. Signed in accordance with the resolution of the Directors. On behalf of the Directors George Spiliotis PRESIDENT Jim Wood TREASURER Dated on the 6th day of November, 2014 Annual Report

52 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) AUDITOR S INDEPENDENT DECLARATION D.C. Douglas C.P.A. Accountant & Registered Company Auditor To the Members of the Australian Greek Welfare Society Inc. Auditor s Independence Declaration under Section 307C of the Corporations Act 2001 This declaration is made in connection with my audit of the fi nancial report of the Australian Greek Welfare Society Inc for the financial year ended 30 June 2014 and in accordance with provisions of the Corporations Act I declare that, to the best of my belief, there have been: No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; No contraventions of the Code of Professional Conduct of the Australian Society of CPA s in Australia in relation to the audit. Yours sincerely D.C. Douglas Registered Company Auditor No Dated on the 6th day of November, Australian Greek Welfare Society

53 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) INDEPENDENT AUDIT REPORT To the Members of the Australian Greek Welfare Society Ltd. SCOPE: I have audited the accounts of the Australian Greek Welfare Society Ltd. for the year ended 30th June I have conducted an independent audit of these accounts in order to express an opinion on them to the members of the Society. My audit has been conducted in accordance with Australian Auditing Standards to provide reasonable assurance as to whether the accounts are free of material misstatement. The procedures include examination on a test basis, of evidence supporting the amounts and other disclosures in the accounts, and the evaluation of accounting policies and signifi cant accounting estimates. These procedures have been undertaken to form an opinion as to whether in all material respects, the accounts are presented fairly in accordance with Australian Accounting Concepts and Standards and so as to present a view of the Society which is consistent with my understanding of its fi nancial position and the results of its operations. AUDIT OPINION: In my opinion, the accounts of the Australian Greek Welfare Society Ltd. are properly drawn up: a) so as to give a true and fair view of: (i) the Society s state of affairs as at 30th June 2014 and of its result for the year ended on thatdate; and (ii) the other matters required by Division 4 Part 3.6 of the Corporations Law to be dealt within the accounts; b) in accordance with the provisions of the Corporations Law; and c) in accordance with the Statements of Accounting Concepts and applicable Accounting Standards. D.C. Douglas C.P.A. (Number 15038) Registered Company Auditor Dated on the 6th day of November, 2014 Annual Report

54 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) STATEMENT BY DIRECTORS In the opinion of the Directors of the Company: 1. (a) The accompanying profi t and loss account is drawn up so as to give a true and fair view of the results of the Company for the financial year ended 30th June (b) The accompanying balance sheet is drawn up so as to give a true and fair view of the state of affairs of the Company as at the end of the financial year. (c) At the date of this statement there are reasonable grounds to believe that the Company will be able to pay its debts as and when they fall due. 2. The accompanying accounts have been made out in accordance with Australian accounting standards and applicable Approved Accounting Standards. This statement is made in accordance with a resolution of the Board of Directors and is signed for and on the behalf of the Directors by: George Spiliotis PRESIDENT Jim Wood TREASURER Dated on the 6th day of November, Australian Greek Welfare Society

55 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) PROFIT AND LOSS ACCOUNT FOR THE PERIOD ENDED 30 JUNE 2014 NOTES Operating Profit (Loss) Before Extraordinary Items Operating Profit (Loss) After Extraordinary Item Accumulated Profits/Losses at the Beginning of the Financial Year Accumulated Profits at the End of the Financial Year Annual Report

56 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) BALANCE SHEET AS AT 30 JUNE 2014 CURRENT ASSETS NOTES Cash At Bank Debtors TOTAL CURRENT ASSETS NON-CURRENT ASSETS Property - 8 Corsair St Property - 7 Union St Renovations - 7 Union St Furniture & Equipment Furniture & Equipment - Union St Motor Vehicle TOTAL NON-CURRENT ASSETS TOTAL ASSETS CURRENT LIABILITIES Creditors & Accruals Provisions TOTAL CURRENT LIABILITIES NON-CURRENT LIABILITIES Other Creditors Loans - Bank Provisions TOTAL NON-CURRENT LIABILTIES TOTAL LIABILITIES NET ASSETS MEMBERS FUNDS Retained profits carried forward Retained profit/(losses) Reserves TOTAL MEMBERS FUNDS Australian Greek Welfare Society

57 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2014 NOTE 1 ACCOUNTING POLICIES GENERAL SYSTEM ON ACCOUNTING UNDERLYING THE FINANCIAL STATEMENTS The Accounts have been prepared using the historical cost convention. The Accounts have been prepared in accordance with Schedule 5, Corporations Law, Accounting Standards of the Australian Accountancy Bodies and comply with other requirements of the Law. Accounting Policies which have been significant in the preparation and presentation of the Accounts. a) FIXED ASSETS Fixed assets are capitalised at cost or Director valuation. Certain fixed assets donated from time to time are not recorded in the accompanying financial statements. Depreciation on fixed assets is calculated on a reducing balance basis so as to write off the net cost of each fixed asset during its expected economic life. b) INCOME TAX The Australian Greek Welfare Society is a non-profit organisation, exempt from income tax under the Income Tax Assesment Act. c) DONATED SERVICES A substantial number of volunteers have donated a significant amount of their time in the Australian Greek Welfare Society s services and its fundraising campaigns. However, since no objective basis exists for recording and assigning values to their services, they are not reflected in the accompanying financial statements. d) EMPLOYEE BENEFITS Annual, long service and sick leave is provided for all employees. Annual Report

58 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2014 NOTES (CONTINUED) NOTE OPERATING SURPLUS/(LOSS) The Operating Result includes The Following Items of Income And Expenditure OPERATING INCOME Government Grants OTHER OPERATING INCOME Parent Fees for Child Care Interest Fundraising Employee Benefits Emergency Fund Resptie HACC Fees Respite Fees Comm PAG Fees Computer Classes CAPS Fees Case Management Fees Donations Membership Fees Rental Corsair St Traneeship - Respite &CC Workcover Reimbursement Respite Fee For Service TOTAL OPERATING INCOME OPERATING EXPENSES Depreciation Transfers to (From) Provisions Employee Benefits Auditors Renumeration Aggregate Income Received of Due and Receivable by the Directors of the Australian Greek Welfare Society Ltd NIL NIL 58 Australian Greek Welfare Society

59 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2014 NOTES (CONTINUED) NOTE Cash at Bank Term Deposit Total Bank DEBTORS Trade Debtors Other Debtors Total Debtors NOTE 4 Property at 8 Corsair St Richmond Directors Valuation Property - 7 Union St Brunswick - At Cost Property - Renovation - At Cost Less Accumulated Depreciation Furniture & Equipment At Cost Less Accumulated Depreciation Furniture & Equipment - 7 Union St Less Accumulated Depreciation Motor Vehicle Less Accumulated Depreciation NOTE 5 CURRENT LIABILITIES Creditors & Accruals Annual Report

60 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2014 NOTES (CONTINUED) NOTE CURRENT PROVISIONS Employee Benefits Severance Pay Grants in Advance NOTE 7 OTHER CREDITORS GST Liability Superannuation Payable PAYG Withheld Payable Loan - Westpac Loan - Westpac TOTAL OTHER CREDITORS NON CURRENT LIABILITIES - PROVISIONS Employee Benefits Building Maintenance Provision Total NOTE 8 FINANCIAL REPORTING BY SEGMENTS AND LOCATION The Australian Greek Welfare Society Ltd operates in Community Services and Child Care Areas and only in Australia. NOTE 9 CASH FLOW INFORMATION a) Reconciliation of cash for the purposes of this Statement of Cash Flows Includes: i) Cash on Hand and in at Call Deposits with Banks or Financial Institutions; ii) Investments in money market instruments maturing within less than two months. CASH AT THE END OF THE YEAR IS SHOWN IN THE BALANCE SHEET AS: Cash At Bank Total b) Reconciliation of Cash Flows from operations: Operating Profit Depreciation/Amortisation Provisions CASH FLOWS FROM OPERATIONS Australian Greek Welfare Society

61 FINANCIAL STATEMENTS AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N ) STATEMENT OF CASHFLOWS FOR THE PERIOD ENDED 30 JUNE 2014 CASH FLOWS FROM OPERATING ACTIVITIES 2014 Receipts Payments to Suppliers & Employees Interest Received Net Cash Provided by (used in) Operating Activities 9b CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from sale of property, plant & equipment Payment for property, plant & equipment 0 Net Cash provided by (used in) investing activities 0 Net Cash Flow from Financing Activities 0 Net Increase/Decrease in cash held Cash at beginning of year CASH AT END OF YEAR 9a Annual Report

62 Australian Greek Welfare Society 7 Union Street, Brunswick VIC 3056 T: F: agws@agws.com.au