ISDN USB RECORDERS. Call Recorder Protocol Analysis Network Traffic Sniffer ISDN Test and Measurement Equipment Collection of Call- Related Data (CDR)

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1 ISDN USB RECORDERS Call Recorder Protocol Analysis Network Traffic Sniffer ISDN Test and Measurement Equipment Collection of Call- Related Data (CDR) Τα προϊόντα ΙSDN USB είναι: Εύκολα στη σύνδεση Απλά στη χρήση Κατασκευασμένα στη Γερμανία Οικονομικά (σε τιμές αναλογικών καταγραφικών!!!) Λειτουργία για Καταγραφή κλήσεων Οι συσκευές καταγραφής ΙSDN USB συνδέονται σε έναν υπολογιστή και στο τηλέφωνο, τηλεφωνικό κέντρο ή τηλεφωνική γραμμή ISDN. Καταγράφει όλες τις κλήσεις που προέρχονται από τηλέφωνο, τηλεφωνικό κέντρο ή τηλεφωνική γραμμή ISDN. Οι κλήσεις αποθηκεύονται σε αρχεία WAV στον υπολογιστή σας όπου η συσκευή είναι συνδεδεμένη. Έως 600 ώρες για μη συμπιεσμένα δεδομένα φωνής μπορούν να αποθηκευτούν σε σκληρό δίσκο 40GB. Για συμπιεσμένα αρχεία η χωρητικότητα αυξάνεται έως 178 ώρες για κάθε GB. Λειτουργία για Ανάλυση Πρωτοκόλλου και μέτρησης ISDN γραμμής Πέρα από την αποθήκευση δεδομένων φωνής τα ΙSDN USB καταγράφουν και αποθηκεύουν την κίνηση των δεδομένων από τα κανάλια B & D. Οι αναλυτές δικτύου μπορούν να αναλύσουν τα δεδομένα του πρωτόκολλου ώστε να προσδιορίσουν τερματικά σημεία και κακή τηλεπικοινωνιακή ρύθμιση. Ακόμα περισσότερο, η συσκευή ΙSDN USB βοηθάει στην ανακάλυψη προβλημάτων ISDN. Μπορείτε να εντοπίσετε προβλήματα στην καλωδίωση της ISDN σας διαβάζοντας απλά τις ενδείξεις LED πάνω στη συσκευή. Οι συσκευές ΙSDN USB είναι μια ζωτική πηγή για τις επιχειρήσεις που, Έχουν εκτεταμένους διαλόγους με πελάτες Θέλουν να καταγράψουν τις κλήσεις τους για ποιοτική εξασφάλιση ή Θέλουν να προστατεύσουν τα δεδομένα της εταιρίας Τα προϊόντα ΙSDN USB είναι: Εύκολα στη σύνδεση Απλά στη χρήση Κατασκευασμένα στη Γερμανία Οικονομικά (σε τιμές αναλογικών καταγραφικών!!!) Διαθέσιμο σε 3 μοντέλα: ISDN SO 1 γραμμής ISDN BRA (2 channels) ISDN 4SO 4 γραμμών ISDN BRA (8 channels) ISDN Ε1 1 γραμμής ISDN PRI (30 channels) Μέχρι τέσσερα συστήματα μπορούν να συνδεθούν σε ένα υπολογιστή

!!) Λειτουργία για Καταγραφή κλήσεων Οι συσκευές καταγραφής ΙSDN USB συνδέονται σε έναν υπολογιστή και στο τηλέφωνο, τηλεφωνικό κέντρο ή τηλεφωνική γραμμή ISDN.

2 ISDN USB SO Call Recorder The ISDN USB-S0 is the recording device for the ISDN basic rate interface. It records voice and data from S0 lines simultaneously. Voice calls are stored in WAV files on the hard disk of the connected computer. The WAV files can be played back with a WAV audio player. WAV files can be stored either compressed (MP3, GSM) or non-compressed as A-LaW Stereo. Compressing files will save disk space. With te provided Call Recording Software you can easily manage the recorded and stored data, e.g. finding important recordings. Protocol Analysis Use D-Channel results to analyse the ISDN-protocols layers and find faults that are otherwise difficult to detect. Excellent for mobile use! For educational purposes you can utilise the device to visualise the practical operation of the network protocols. Network Traffic Sniffer Record and analyse all traffic running through your dial-up PPP link to provide hard evidence for computer crimes (worms, dialer) or provider malfunction. Easy diagnosis of any dial-in problems. ISDN Test- and Measurement Device The ISDN USB-S0 device assists you in the detection of ISDN wiring problems. The device can detect errors in the physical layer by providing information about ISDN bus power, layer 1 status, signal activity and wiring polarity. Collection of Call-Related Data The ISDN USB-S0 device collects call-detailed record (CDR) data for calculation of charge information or measurement of service quality parameters (e.g. number of calls, time from ring to answer or engaged parties). The collected data can be exported to a comma separated list for further processing (e.g. in Excel).

WAV files can be stored either compressed (MP3, GSM) or non-compressed as A-LaW Stereo. Compressing files will save disk space.

3 ISDN USB 4-SO Call Recorder The ISDN USB-4S is the internal PC recording card for four basic rate interfaces, with which voice and data of up to eight S0 lines can be recorded simultaneously. The card is connected using an internal mainboard USB connection, which also supplies the card with power. The recording of calls can be managed for every connected S0 interface separately. The provided software offers the user different functions for influencing storing and playing back the data. Protocol Analysis Use D-Channel results to analyse the ISDN-protocols layers and find faults that are otherwise difficult to detect. For educational purposes you can utilise the device to visualise the practical operation of the network protocols. Network Traffic Sniffer Record and analyse all traffic running through your dial-up PPP link to provide hard evidence for computer crimes (worms, dialer) or provider malfunction. Easy diagnosis of any dial-in problems. Collection of Call-Related Data The ISDN USB-4S device collects call-detailed record (CDR) data for calculation of charge information or measurement of service quality parameters (e.g. number of calls, time from ring to answer or engaged parties). The collected data can be exported to a comma separated list for further processing (e.g. in Excel).

The provided software offers the user different functions for influencing storing and playing back the data.

4 ISDN USB E-1 Call Recorder The ISDN USB-E1 is the recording and test system designed for ISDN primary rate interfaces. It records data of up to 30 channels simultaneously. The calls are recorded in WAV format and can be played back using a WAV audio player. You can define rules for recording in advance to minimise the amount of stored voice data. You determine which calls or numbers should be stored and which not. These rules can be set differently for each connected device. Protocol Analysis Use D-Channel results to analyse the ISDN-protocol layers and find faults that are otherwise hard to detect. Excellent for mobile use! For educational purposes you can utilise the device to demonstrate the practical operation of the network protocol visually. Network Traffic Sniffer Record and analyse all traffic running through your dial-up PPP link to provide hard evidence for computer crimes (worms, dialer) or provider malfunction. Easy diagnosis of any dial-in problems. ISDN Test- and Measurement Device The ISDN USB-E1 device assists you in the detection of ISDN wiring problems. The device can detect errors in the physical layer by providing information about LOS, AIS and G.704-framing. Collection of Call-Related Data The ISDN USB-E1 device collects call-detailed record (CDR) data for calculation of charge information or measurement of service quality parameters (e.g. number of calls, time from ring to answer or engaged parties). The collected data can be exported to a comma separated list for further processing (e.g. in Excel).

You determine which calls or numbers should be stored and which not. These rules can be set differently for each connected device.

5 ISDN USB Call Recording Software The ISDN USB call recording software includes two parts: 1. Part: Call Recording Service: It is a Windows Service which is necessary for the recording and storage of data. 2. Part: Call Browser: A Software solution for the management of recorded calls. 1. Part - Call Recording Service The ISDN USB device records all calls automatically as soon as the computer has started up. If the computer connected to an ISDN USB device is part of a network remote access to the data is possible. File name includes the data device, telephone numbers, date, time, service and duration. The call recording software is running in the background. Multiple devices can be connected to a single computer and are integrated into one software application. It is possible to deactivate data recording (e.g. voice recording, protocol or CDR-data). Phone calls can be stored in encrypted or uncrypted form. The default setting for voice recording is A-Law Stereo, two-channel format. That means 960KB/per minute and call disk space. Call Recording data can be saved compressed in the formats MP3, GSM and Mono (disk space: 100KB per minute and call). With the filter dialogue can be defined rules that decide which of the recorded calls are strored or not on the hard drive. Telephone numbers, dates and/or time stampes are filter conditions. There is an open interface for the software integration, e.g. call center software.

Part - Call Recording Service The ISDN USB device records all calls automatically as soon as the computer has started up.

6 2. Part - Call Browser Beside the above described software features you will get further features when the Call Browser has been installed: The Microsoft programme ".NET" is required to run the Call Browser (included in software package). Call Browser produces a clearly laid out list of the recorded data (call, protocol data and CDR). You get a quick overview of the important information relevant to each call (in- and outgoing telephone number, time of call, duration of call). The ISDN USB call recording software offers the ability to listen in to current calls. The data of B and D channel (protocol recording) can be analysed with the open source software Ethereal (included). With protocol analysis can be tested and monitored ISDN lines. Call detailed record data (CDR) such as internal and external telephone numbers, exact date and time as well duration of the call are stored. The export and analysis of CDR data in Excel is possible. Recorded data can be played black, archived and deleted with the user-friendly software. The column contents can be sorted in ascending or descending order. Finding data is simplified by powerful filtering and sorting functions. Αντιπρόσωπος για την Ελλάδα: Matelcom Tηλ info@matelcom.gr

You get a quick overview of the important information relevant to each call (in- and outgoing telephone number, time of call, duration of call).

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